UNIT 207 UNDERSTAND PERSON CENTRED APPROACHES IN ADULT SOCIAL

CARE SETTINGS

Outcome 1 Understand person centred approaches for care and support:

1.1 Define person centred value:

- individuality;
- rights;
- choice;
- privacy;
- dignity;
- respect;
- independence.

1.2 Explain why it is important to work in a way that embeds person centred values:
- all the tasks for which I may provide support, including bathing, dressing, personal
hygiene, cooking, shopping, general domestic tasks, will be done better if I treat the
individual as I would like to be treated, if I meet the needs of the individuals.
- I provide the best quality care service.

Outcome 2 Understand how to implement a person centred approach in an adult social

care setting:

2.1 Describe how to find out the history, preferences, wishes and needs of an individual:
- the most effective is to ask the person concerned about their wishes, their life if they
are able to tell me their own history. This will help me to offer support in the most
appropriate ways.
- service users plan: I can read about their goals, personal care, risk, choise and control,
what they are able to do for themselves and where they need support;

2.2 Describe how to take into account the history, preferences, wishes and needs of an
individual when planning care and support:
- asking: the individual, family, friends, carers, social care, nurse, GP;
- reading: cares plans, reports.

2.3 Explain how using an individuals care plan contributes to working in a person
centred way:
- an individuals care plan is a document where day to day requirements and preferences
for care and support are detailed.

Outcome 3 Understand the importance of establishing consent when providing care or

Support:

3.1 Define the term consent:

- agreement to an action ( agreement to take a bath, meds or to share details with other).
3.2 Explain the importance of gaining consent when providing care or support:
- giving consent for anything that is done to us is a human right. Lack of consent could
be construed as abuse (for example forcing a service user to take a bath, or to go to bed
when they have not agreed).

3.3 Describe how to establish consent for an activity or action:

- consent can be verbal, written or implied.

3.4 Explain what steps to take if consent cannot be readily established:

- I will not insist;
- I will report to team leader or manager;
- I will record the information.

Outcome 4 Understand how to encourage active participation:

4.1 Define what is meant by active participation:

- to be involved in the activities and relationships of everyday life.

4.2 Describe how active participation benefits an individual:

- participating in activities with others and achieving goals usually help us to feel good
about ourselves and improves confidence and self-esteem. This is the way to our sense of
well-being. Also to be active it gives us a purpose, an engagement, a stimulation
(physical and mental).

4.3 Describe ways of reducing barriers to active participation:

- lack of events;
- lack of opportunity;
- lack of confidence.

4.4 Describe ways of encouraging active participation:

- encouragement, using also friends and family to encourage;
- offering useful information;
- persuasion.

Outcome 5 Understand how to support an individuals right to make choises:

5.1 Identify ways of supporting an individual to make informed choices:

- discussion;
- offering relevant information;
- family and friends can offer support;
- other person like: carers, social worker, GP, nurse, speech and language therapist,
advocate.

5.2 Explain why risk taking can be part of an individuals choices:

- I have to be aware of the potential hazards but still carrying on with the activity.
5.3 Explain how agreed risk assessment processes are used to support the right to make
choices:
- risk assessments are used in several different ways to reduce risk of injury, risk of
infection, risk of harm and abuse to service user and support worker.
- risk assessments should never be used as a reason to prevent people from making
choises.

5.4 Explain why a workers personal views should not influence an individuals choices:
- choices that other people make are not my choices. I only can give factual information
about the options available. Everyone needs to be able to make their own choices.

5.5 Describe how to support an individual to question or challenge decisions concerning

them that are made by others:
- I will support service users can find it hard to challenge a decision that has been made
for them. I will provide encouragement and practical help and advise.
- I will assist service users to ask for a second opinion;
- I will use the complaints procedure.

Outcome 6 Understand how to promote an individuals well being:

6.1 Explain how individual identity and self esteem are linked with well being:
- Identity or self-image is about how people see themselves. Many factors contribute to
an persons sense of identity, like: gender, race, language, religion, environment, culture,
family, friends, values and belief. Like a support worker, I must understand each person I
work with how they developed their own self-image and identity.

6.2 Describe attitudes and approaches that are likely to promote an individuals well-
being:
- treated as an individual;
- treated with dignity and respect;
- good communication;
- choices.

6.3 Identify ways to contribute to an environment that promotes well being:

- physical environment (place to live, size of the room, how dark or light it is, what the
temperature is like etc)
- social environment (the groups to which we belong, neighborhoods in which we live,
subjective feelings etc)