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Personal Details
Name: Samphas Mao
Nationality: Cambodian
Employment History
01 Jan, 2012 Present
Xinwei (Cambodia) Telecom Co., ltd
Core Network FO and BO Team Leader
Reporting to: O&M Manager
Data configuration for Voice and SMS interconnect to the other operators through voice and SMS
gateway, ISUP over E1, and MAP over E1.
SMS interconnect with sysbase365 via SMPP protocol.
Data configuration for Xinwei 4G products such as SAG3000, SAC, iM3000 server, CB3000
server, iMC2000 Server testing and commissioning, troubleshooting etc. Those interconnect
bases on SIP trunk
Database server installation and configuration, HLR3000, Oracle 9g, Linux CentOS 5.5.
BTS data configuration and OMC (EMS Server)
Bridge between Core Network resources and R&D, to test debugs and upgrading issue, capture
package with Wireshark tools for analyze and Xinwei signaling monitoring tool.
Configuration management of network elements and assigned nodes
Backup system by scheduling and autodump
IP networks (routing protocols, MPLS)
TDM (Multiplexers, DSP, PDH, voice and data)
ATM (PVC, SVC, MPLS) would be an added advantage
Sysbase365 interface interconnect, and SMPP link configuration.
Involved for new staffs recruitment and interview them
Responsibility for Core Network FO:
Ensuring accurate and timely 1st level support.
Ensuring Surveillance Management & Performance Monitoring for Core, Transmission, IP, RAN &
VAS
Helpdesk Management in terms of customer complaint handling, coordination and escalation.
Fault management in terms of TT (escalation, update, follow up and closure)
Supervising and managing entire Front Office team.
Performance evaluation of Front Office Engineers.
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Monitoring UMTS network, e.g. RNC, NODE B, ( MSC, HLR,MGW, GGSN, SGSN), VAS Nodes
(ADC, EDCS, MIEP, MMS, MOIP, MSDP DS)
Monitoring Ericsson Core Network alarm events from the alarm Panel, Winfio 7.5, OSS-RC.
Restart STSMAIN Resource in APG node A or B
Short code implementation, B-number analysis
MSC/HLR CP backup and site alteration increment (SAE)
IMSIs loading to HLR
MGW E1 checking and testing (block and interconnect)
Involved:
Do the integration of MGW R4.1, MSC APZ 212 50, HLR APZ212 33C
To do the acceptance test with ERICSSON Engineer MSC, MGW, HLR
To interface for Multi Vendor Integration between IN, VAS REDKNEE and ERICSSON Core
Network
Moshel health check and alarm viewing over MGW,RNC's and NodeB's
Do the integration between CADCOMMS core and other operators via Telecom Cambodia (TC
HUAWEI SWITCH and ERICSSON MGW as SCCP Relay)
To help O&M team to check the interconnection with SCCP and the other operators.
To help O&M team to check E1 connection at RNC to RBS.
To do SAE increment (HLR, MSC), and Loading the new IMSIs to HLR.
To assist Core Network specialist to analyze the B-Table, health check MSC, HLR
To involve some Core Network Upgrading activities such as (APG, MSC R12, HLR R12 )
Sometimes to assist the core network specialist to Create CSR to get support from Ericsson
Support team when the problem cannot be solved by Managed Service via CSR online system.
Know clearly about the work flow of Ericsson team from the implementation period till O&M period
Node B Troubleshooting and viewing the alarm at initial level while PAT
Performing the first line maintenance, testing and diagnosis of faults. Identification of alarms and
alarm handling. Site access management (Security).
Ensuring escalation of faults and maintaining records into logbook. Follow up the engineering
works orders to be approved.
24/7 Shift Schedule
Report to line manager, customer care, customer services and the other department during the
network out off service or maintenance.
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24/7/365 monitoring of all alarms generated by Ericsson MW nodes such (TN's, HC's, OMS,
MRD's, MSR, AXX).
Daily and monthly Report of active alarms& Follow up
1st&2nd line trouble shooting of generated alarms and problems.
Reporting of all transmission problems and network performance.
Faults escalation, follow up with field maintenance and ELS when needed.
Coordination of Fault origins with other Vendors.
Management Escalation and Updates of Major Network Problems through Front Office
Surveillance.
Monitoring and maintaining the DCN connectivity for Transmission Network.
Creation and Configuration of network elements on SOM and ensure that all NE's should be
visible through SOM.
Provide support to Field Operations and Project team as required.
Provide the necessary operation maintenance support such as software upgrading for operational
software on Microwave equipments
Keep & Provide the backup configuration for all live microwave nodes.
Control and supervise the maintenance downtime MDT& TCN for all activities on live elements
related to transmission and keep a copy of configuration backup before& after each activity.
Control the access for all transmission network nodes.
Report to line manager, customer care, customer services and the other department during the
network out off service or maintenance.
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Software and Hardware Commissioning, Configuration and Installation of (C&C08 32, SM, ONU,
RSM, RIM) and Trunk data, CSS7, R2, PRI, ISDN (2B+D), and B Number Analysis.
Huawei Optical Transmission SDH 155/622 Phase 1 Project with CAMINTEL
Software and Hardware Commissioning, Configuration and Installation of Metro 1000 SDH
155/622 iManager T2000 Tool Software Service E1 Configuration (4 Nodes as ring 1+1
configuration STM-4)
Huawei Optical Transmission SDH 155/622 Phase 2 Project with CAMSHIN
Software and Hardware Commissioning, Configuration and Installation of Metro 1000 SDH
155/622 iManager T2000 Tool Software Service E1 Configuration (10 Nodes as ring 1+1
configuration STM-1, STM-4)
Huawei Optical Transmission SDH 155/622 Phase 2 Project with MobiTel
Software and Hardware Commissioning, Configuration and Installation of Metro 1000 SDH
155/622 iManager T2000 Tool Software Service E1 Configuration (3 Nodes as chain 1+1
configuration STM-1, STM-4)
Huawei Optical Transmission SDH 155/622H Phase 1 Project in Laos with LTC Operator
Software and Hardware Commissioning, Configuration and Installation of Metro 1000 SDH
155/622H iManager T2000 Tool Software Service E1 Configuration (25 Nodes as ring 1+1
configuration STM-1)
Subcontractor Management, and training to customer
Huawei Access Network Project in Thailand with TOT and TA DLC Operators
Participate in PAT of Huawei Access Network Products MD5500, UA5000.
Huawei Access Network Project in Vietnam with Viettel Operator
Subcontractor Management, and training to customer
Software and Hardware Commissioning, Configuration and Installation of Huawei Access
Network ONU, OLT
PAT and Training to customer
Huawei Broadband Project phase 1 with Citylink (Local ISP)
Software and Hardware Commissioning, Configuration and Installation of Huawei Broadband
Products (MA5200G+, iManager N2000+, MA5100, MA5300, MA5600).
PAT and Training to customer
Services (ADSL, HDSL, SDSL, VDSL, ADSL++) and Hardware Maintenance for 1 year
2006 - 2007
National Information Communications Technology Development Authority
CCNA1 to CCNA4
2004 - 2005
Build Bright University, Phnom Penh, Cambodia
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Pre-MBA
1996 - 2002
Bach Khoa University of Technologies, Ha Noi, Viet Nam
Bachelor Degree of Electronics and Telecommunications
Professional Training
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2006
Cambodia with the Association for Oversea Technical Scholarship (AOTS) on the Application of
Information and Communication Technology (the main subject is IT Project Management)
2005
Shenzhen, Huawei HQ on Data Communication Products Engineer Training
2003
Malaysia, Huawei Regional Office on Switching System and Access Network Engineer Training
Software Tools
Microsoft Office Suite
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Publisher
Internet / Email / Other
Outlook: Diary/Email
Internet Research
Lotus Notes
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References
Available on request
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