Brina Van De Pol

740 East Stoney End Lane, Cottonwood, AZ 86326

(515) 212-9712 brina-b@hotmail.com

Career Overview

Im a hardworking, self-motivated and dependable employee. I work well under

pressure, having strong team building skills while providing exceptional customer
services. I also have extensive knowledge of Microsoft Office and Adobe programs, as
well as limited experience in computer programming. Actively pursuing a degree in
Information Technology.

Qualifications

Motivator Dependable
Ability to adapt to changing environments Team Player
Organizational skills Leader
Strong work ethic Courteous demeanor

Technical Skills

Skills Total years

Heavy machinery operation 6 Months

Large cash/check deposits 1
Customer support 4
Proficient with instore and online orders 5
Inventory control 5
Effective problem solver 5
Conflict resolution 5
Ability to follow opening/closing procedures 5
Effective communicator 5
Cleaned and stocked workstation 5
Accomplishments

Customer Service
Calmed, researched, and rapidly resolved client conflicts to prevent loss of key
accounts.
Anticipated needs of customers.
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product,
promotions, and orders.
Leadership
Successfully managed responsibilities.
Motivated leader
Ran smooth shifts
Organized duties
Respectfully delegated
Trained new staff

Work Experience

Senior Patient Access, Verde Valley Medical Center, 03/2017- Present

Kitchen Designer, The Home Depot, 10/2016- 03/2017
Appliance Specialist, The Home Depot, 07/2016- 10/2016
Smart Brand Manager, Mercedes- Benz and smart of Des Moines,
01/2016- 03/2016- Urbandale, IA
Accessories Manager and Parts Advisor, Mercedes- Benz and smart of
Des Moines, 11/2015- 01/2016- Urbandale, IA
Shift Manager, Starbucks, 08/2014- 10/2015- Clive, IA
Barista, Starbucks, 07/2013- 08/2014- Clive, IA
Crew Member, McDonald's, 01/2013-07/2013- Boone, IA

Education

Des Moines Area Community College, Ankeny, IA, 2013-2014

Yavapai College, Cottonwood, AZ, 2017-Present