Professional Documents
Culture Documents
1. Course Aim:
The course examines the set of decisions and actions that result in the formulation, implementation
and evaluation of strategic objectives designed to achieve a company's mission. It comprises many
tasks that would help in dealing effectively with everything that affects the goal of a firm.
3. Course Content:
1. Introduction to Management
2. Planning
3. Planning (Cont.)
4. Organizing (Organization Design and Culture), Departmental Purpose
Analysis and Human Resources Management Process
5. Decision Making, Brainstorming, Nominal Group Techniques, Mind
Map
6. Affinity Diagram and Cause and Effect, Departmental Purpose Analysis
7. Leading and Leadership
8. Performance Measurement and Benchmarking
9. Balanced Scorecard
10. Controlling and The Factors that Create the Need for Change (Change
Management)
5. Student Assessment:
Procedures used
Written Examinations
Class Activities (Assignments, Presentations, etc ------)
Final Examination
Schedule and Weighing Assessment
Assessment 1 (5th Week Exam) 30%
Assessment 2 (Continuous Assessment) 30%
Assessment 3 (10th week Final Exam) 40%
Total 100%
MASTER OF QUALITY MANAGEMENT
6. List of References: