Faculty of Management Studies, University of Delhi, Delhi 110 007

Tentative Course Outline:

MBAEX-8202 ;Operations Management for Executives
Prof. Sunil Sharma/Dr Roma Mitra

Objectives:
The course is designed to enable the students to appreciate the role of operations as a corporate
strategy for global competitiveness and to do good decision making and execution in-

(a) Planning, Scheduling and Control of Production & Operations function.

(b) Productivity improvement through layout Planning, engineering and work simplification
(c) Quality Planning, Control ,Improvement and Management
(d) Effective and efficient process flow and inventory management of materials and
(e) Implementation of modern operations systems and practices like Lean Processing, TPM,
Six Sigma etc.

Schedule:(sessions plan subject to change without notification)

No. Content/Titles No. of lectures

I Nature and scope of P/OM; Operations as
a competitive strategy 01

II Design of Products and Services;

Concerns & Factors 01

III Facilities Location; Planning & Analysis 01

IV Types of Flow Strategies/Process Designs and

Operations Systems 01

V Types of Layouts; Lean and Cellular Manufacturing 01

VI Work Simplification and Measurement 01

VII Aggregate Production/Operations planning 01

VIII Production/Operations Scheduling 02

IX. Quality Assurance and Total Quality Management 02

X Inventory Management and Introduction to SCM 02

XI Applied concepts and systems in P/OM 01

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Total sessions 14 sessions
 Detailed Course Outline

No. Module; Components No. of Lectures Faculty

I Nature and Scope of P/OM 01 SS-SC/RM-NC

Definition, Nature and Scope of P/OM,

Operations as a competitive strategy. Current trends

II Design of Products and Services 01 RM

Product/Services Design Factors, Design for Quality,
Value and Ergonomic Considerations

III Facilities Location 01 RM

Planning and Evaluation of location alternatives,Subjective and
& objective factors,Locating facilities in Indian context

IV Types of Flow Strategies/Process designs & Operations Systems 01 SS

Types of Production/Service systems, Relationship with
PLC phase, Process technologies in current context

V Types of Layouts
Types of Layouts, Lean and Cellular processing, 01 SS
Assembly- line Balancing, Load- Distance formulation

VI Work Simplification, Measurement and Standards 01 SS

Methods Engineering. and work simplification;
Work Measurement: Time study and Work sampling.

VII Aggregate Production/Operations planning (APP) 01 RM

Strategies& Methods,Costs optimisation.

VIII Production/Operations Scheduling 02 SS

Flow shop and Job shop scheduling, Johnsons rule
and Priority rules

IX Quality Assurance and Total Quality Management 02 RM

Concept of QC and QA,
Framework and Elements of Total Quality Management (TQM).
SPC and QC Charts,Concept of Process Capability and Six Sigma

X Inventory Management & Introduction to SCM 02 RM

Basic Inventory control models and ordering systems
Conceptual framework of SCM.

X Applied concepts and systems in P/OM 01 SS

Introduction to environment, safety, maintenance management
practices & systems
Total 14
Core Reading:

1. Render, B. and Heizer, J., Principles of Operations Management, Prentice Hall, New
Jersey, 2010.

Supplementary Readings:

2. Mahadevan, B.,Operations Management, Pearson,2010

3. Meredith, J. and Scott, S., Operations Management for MBAs, John Wiley & Sons, 2003.
4. Nahmias S., Production and Operations Analysis, McGraw Hill, Singapore, 2005
5. Vonderembse Mark A. and White Gregory P., Operations Management,
Wiley,Singapore,2005.
6. Wild, Ray, Essentials of Production and Operations Management, Thomson Learning,
Singapore, 2003.
7. Bicheno, J. and Elliot, B.R.. Operations Management, Blackwell Business, Oxford, 1997.
8. Martinich, J.S., Production and Operations Management, John Wiley & Sons, 1999.
9. Bozarth Cecil C and Handfield Robert B,Introduction to Operations and Supply Chain
Management,Pearson Education,New Delhi,2006..
10 Kruger David, Wit Piet de, Ramdass Kem,Operations Management,Oxford University
Press, Cape Town, 2005..
. 11 Evans J.R., Anderson D.R., Sweeney D.J. and William T.A., Applied Production and
Operations Management, West Publishing Co., St. Paul, 1990.
12. Gaither,N. and Frazier G.,Operations Management,Thomson Learning,Singapore,2004.

Journals
1. Journal of Operations Management, Elsevier
2. Quality Progress, ASQC
3. Journal of Supply Chain Management

Internet Resources

1.www.apics.org
2.www, manufacturing.net
3. www.socopm.org
4.www.ism.org
5.www.poms.org

Internal Assessment Scheme:

Class Test(s) 10
Class Participation(5) and attendance (5) 10
Individual Assignment(s) 10
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Total 30
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