REGINALD G. WALKER, JR.

, BBA, MBA
Sr. Business Analyst/Test Lead
Summary:
Around 3 years of experience as a Business Analyst and considerable Healthcare, Insurance,
Technological, and Aviation domains.
Diverse experience in Information Technology with focus on Business Analysis, Business Modeling,
Requirement Gathering, Documenting Requirements (BRDs/FRDs/Use Cases), and Software
Validation.
Strong knowledge of Software Development Life Cycles (SDLC) including Waterfall, Spiral, RUP
and Agile/SCRUM methodologies.
Thorough understanding of consistently developing and maintaining health care industry
database, health care insurance and health care industry related aspects. Experienced in HIPPA
compliance as well as strong knowledge of Medicare (Parts A, B, C, D) & Medicaid, NCPDP
Version D.0, FACETS, EDI, HL-7, CPT and ICD-10 codes.
Experience and deep knowledge of EDI transitions like 837 P, I or D, 270/271, 276/277, ERN835,
820, 834, 275, 278 13/11.
Strong experience working with ICD-9 or ICD-10 coding with overall ability to analyze issues,
understand findings and present to management.
Worked with data mapping of transactions from FACETS database and sourced procedure codes
and medications from the data store of FACETS claims.
Extensive experience with Capital Market, Portfolio Management, Asset Management,
Commodities, Credit investments, Middle Market lending, Credit Risk, Market Risk, Operational
Risk, Cash Correspondent Banking, Cost/Profit analysis, Budget and forecasting.
Conducted Requirement Gathering Sessions such as Joint Application Development (JAD), Rapid
Application Development (RAD) interviewed Subject Matter Experts (SMEs), Stakeholders for
deriving detailed functionality aspects of business process and carefully updated the requirements
information in an easily understandable format.
Thorough understanding of Application Lifecycle Management (ALM) which ensures that team
members know Who, What, When and Why changes occur throughout the Software Development
Lifecycle (SDLC).
Worked with cross-functional teams that included PMs, SMEs, BAs, QAs, Developers and End Users
to strategize basic concepts of Application Lifecycle Management (ALM) process: Requirements
Gathering, System Design, Implementation, Testing, Deployment and Maintenance.
Utilized JIRA as #1 tool when conducting iterative projects like Agile and RUP to offer flexibility and
it is software that assists in project tracking to stay within project scope in on-schedule with agreed
upon requirements given throughout meetings/sessions.
Strong knowledge of Business Process Modeling assessing AS- IS and TO-BE scenarios and Business
Re-Engineering (Re Design) research, implementation methodologies, diagramming data process
mapping, applying Unified Modeling Language (UML).
Extensive knowledge of UML modeling, Drawing Sequence Diagrams, Flow diagram and Activity
diagram using tools such as Microsoft Visio and Rational Rose.
Experience with SQL Server reporting, strong experience with developing Use Cases, Test Cases and
Requirement Traceability Matrix (RTM).
Worked with BI teams like ETL team and reporting team to manage defects via Oracle Informatica
and SAP_BO.
Excellent knowledge of software testing tools such as Win Runner and HP Quality Center.
Involved in meetings with the QA team for Test Planning, Test Preparation, Test Execution, Issue
Resolution and Report Generation to ensure that all aspects of a project are in compliance with
the Business Requirements.
90 Sampson Court, Covington, GA 30016 | Ph: 404-988-1373
Email: reginald.walkerjr623@gmail.com | Website: http://www.reginaldwalkerjr.weebly.com
 REGINALD G. WALKER, JR., BBA, MBA
Sr. Business Analyst/Test Lead
Expertise in broad range of technologies, including business process tools such as MS Word, MS
Excel, MS Access, MS OneNote, MS PowerPoint, MS Visio and Rational Suite.

Technical Skills:
Operating Systems Microsoft Windows 10/8/7/Vista/XP, Unix, Linux (Ubuntu), Windows
Server 2003/2008, Mac OS X, iOS
SDLC Methodologies Agile/SCRUM, Waterfall, Application Development & Sustaining (AD&S),
Spiral, RUP Process and Prototyping
Internet Languages/ UML, HTML, CSS, XML
Web Applications
Databases and Tools SQL Server 2005/2008/2012, My SQL, Distributed DB, Oracle 9i/10/11g,
MS Access, My SQL, PL/SQL, TOAD
Quality Management IBM Rational Manual Tester, HP Quality Center, QTP, JIRA, JIRA
Confluence
Project Management Microsoft Project Professional, Steelray Project Viewer
Change Management Rational Clear Quest 7.1, Requisite Pro v7.1
Languages C/C++, Java/ J2EE, Shell Scripting, Python, VB.Net, JavaScript, VB6, PHP,
Perl, ASP.NET, C#.NET
Version Control Rational Clear Case, Rational Rose, Rational Requisite Pro
Business Intelligence / SQL Server Reporting Services (SSRS), Performance Point Services, Business
Reporting Objects (BO)
Others MS Office Suite (Word, Excel, OneNote, PowerPoint, Publisher, SharePoint,
Visio)

Professional Experience:
Finish Line, Inc., Lynnwood, WA July 2017 to Present
Sales Associate
Responsible for greeting customers, selling optimal amount of shoes, measuring shoe sizes, organizing
merchandise (athletic shoes, related apparel, and accessories), operating cashier, counting close of
business profits, and signing off on daily profits.

Responsibilities:
Drove sales success via Key Performance Indicators (KPI) that identified measurable value that
demonstrated how effectively we were achieving key business objectives.
Logged into SPIKES Planner for daily tasks at the beginning of shift to locate store metric
information and daily profit goals.
Delivered premium customer first experience.
Viewed overall daily, weekly, monthly, and yearly goals for Week to Date (WTD) plan information.
Identified conversion percentage rates to track the number of customers that make a purchase
compared to store traffic within the Conversion Rate Report.
Expected to meet $120 Sales per Hour (SPH) which is tracked in the SPH report that equates to
the Average Dollar Transaction (ADT).
Utilized Employee Productivity Summary Report (KPIs) for apparel percentages, accessory
percentages, Average Dollar Transaction (ADT), and Multiple Footwear (MFN).
Sold to customers through our Weve Got It (WGI) program which consisted of selling products
that were out of stock in the store; shipping for these products were free to the customer if the
total price exceeded $50.
90 Sampson Court, Covington, GA 30016 | Ph: 404-988-1373
Email: reginald.walkerjr623@gmail.com | Website: http://www.reginaldwalkerjr.weebly.com
 REGINALD G. WALKER, JR., BBA, MBA
Sr. Business Analyst/Test Lead
Checked for items available in the WGI program by identifying the color of the product, the
customers shoe size, the style of the product, and the Universal Product Code (UPC) of the
product.
Signed customers up for our Winners Circle loyalty rewards program where they would receive
coupons and discounts including a $20 coupon after they spent $200.
Utilized customers first service model to provide the best customer experience and drive optimal
sales.
Acknowledged customers presence and made them feel welcome upon entering our store.
Spoke differently to each customer for a unique greeting experience and to make the customer
feel special.
Completed numerous training modules that showcased how Finish Line employees and managers
should conduct seamlessly business and carefully handle customers to create repeat customers.
Implemented the 3Cs when greeting customers: Cool, Calm, and Collected.
Assisted in creating an omniretailer to strive channel to deliver products to customers
everywhere worldwide.
Demoed Total Care products as a courtesy which set us apart from other athletic retail shoe
organizations.
Applied the art of selling by being an artist and assisting customers in matching shoes with outfits
and apparel.
Executed daily S.W.A.T. analysis of Sell Whats Available Today.

The Boeing Company, Bellevue, WA May 2016 to Present

Functional Analyst/Lead Tester
Worked under the Identity & Access Management (I&AM) program as a Functional Analyst and Lead
Tester while synonymously working on three separate projects that interconnected with one another:
Identity Federation Services (IFS), Common Authorization Management (CAM), and Federation Proxy
Azure (Fed Proxy). The three aforementioned projects encompasses the overall purpose of
identifying/authenticating who users are (IFS), providing access control by granting or denying access to
users (Fed Proxy), and authorizing what users can do once within the application (CAM). Worked as Test
Analyst and Lead Tester alongside in-country, out-of-state testers and developers while also acting as Lead
Tester of offshore testers located in India.

Responsibilities:
Composed test plans, test scripts, test data requirements, and test results for three projects: IFS,
CAM, and Fed Proxy.
Facilitated numerous meetings about releases, results, arising issues, user interface (UI) designs
and wireframes, etc.
Utilized defect tracking and requirements gathering tools, in concert with Exostar, like JIRA and
JIRA Confluence.
Trained and provided knowledge transfer to internal project members performing integration
testing between the systems and offshore testers.
Led various meetings with both onshore and offshore team of stakeholders, analysts, testers,
product managers, project managers, architects, and subject matter experts (SMEs) on Cisco
software called WebEx.
Perform daily manual testing of test applications to spot any defects, including any enhancements
that need to be implemented during the current releases or for future releases.
Second in-command on the Change Board responsible for conducting Change Management
90 Sampson Court, Covington, GA 30016 | Ph: 404-988-1373
Email: reginald.walkerjr623@gmail.com | Website: http://www.reginaldwalkerjr.weebly.com
 REGINALD G. WALKER, JR., BBA, MBA
Sr. Business Analyst/Test Lead
Process meetings, gathering requirements, and changing requirements in the absence of
Originator.
Submitted CRs (change requests) while documenting any perceived problems or issues.
Verified the CR solution(s) per the CR specifications.
Documented non-conformances while also categorized in-scope and out-of-scope requirements
within tool called VersionOne.
Acted as Release Train Engineer (RTE) to review incoming requests and requirements to
determine if they should be worked, if so, they were added to the Unified Backlog, as appropriate
for future releases.
Met with application development vendors daily to discuss potential defects, requirements for
next release, deployment dates and times, contractual obligations, and developmental findings.

Environment: Application Development & Sustaining (AD&S), Agile/SCRUM, Waterfall/Traditional,

Windows 7/8/10, SQL Server 2012, PL/SQL, MY SQL, Business Objects, C#.Net, HP Quality Center, QTP,
SharePoint, Exostar Carpathia, Microsoft Azure, JIRA, JIRA Confluence, MS Office Suite (Word, Excel,
OneNote, Outlook, PowerPoint, Visio), CSS, SSRS, JavaScript, SAML Assertion, Postman, jQuery, Microsoft
Project Professional, UML, WebEx, Snipping Tool, Steelray Project Viewer, VersionOne

Nationwide Mutual Insurance Company, Harleysville, PA November 2015 to March 2016

Requirements Analyst
Working on Commercial Lines Transformation (CLT) project as a Requirements Analyst on the Gaston
Team for Nationwide to expand its commercial lines software for agents. The pilot to test this software is
expected to go live in March of 2016 in Arkansas. Looking to convert legacy system and converge
accessExpress to Guidewire Policy Center for agencies to become even more proficient, efficient and
ultimately seamless. The team consisted of Requirements Analyst (RAs), Developers, Quality Analyst (QA-
Testers), UE Designer (User Experience) and UI Developers (User Interface). Worked as a Line Analyst to
create stories, update requirements and task boards, lead daily 3-Amigo sessions, document
requirements and training.

Responsibilities:
Lead daily requirements stand up meeting where RAs and UE Designers discussed story cards
and wireframes.
Apart of daily team stand up meeting with entire Gaston team including: RAs, Dev Team, Testers,
UE Designers and UI Developers where we all discuss current tasks for the day, blockers and what
was completed on yesterday.
Occasionally apart of detailed requirements sessions on Tues-Thurs to discuss epics with the BAOs
(Business Application Owners) and PRL (Project Requirement Lead) to assist me in understanding
how to approach story writing.
Utilized IBM software tools: RRC (Rational Requirements Composer)-visual and textual tool
strictly for RAs only to write stories, epics and attached wireframes created by UE Designers and
RTC (Rational Team Concert)-all in one agile environment tool that allows for the entire team to
be a part of any created card and keep track of each step in a given iteration from epic elaboration
to story writing to test scenario to development design.
Utilized Nationwide SPOT site to update Excel spreadsheet which included a track of every single
epic, its RRC and RTC number and every single user story, its RRC and RTC number when each of
these documents were completed, peer reviewed, BAO approved, 3-Amigo completed and
estimated by Dev and Testers.
90 Sampson Court, Covington, GA 30016 | Ph: 404-988-1373
Email: reginald.walkerjr623@gmail.com | Website: http://www.reginaldwalkerjr.weebly.com
 REGINALD G. WALKER, JR., BBA, MBA
Sr. Business Analyst/Test Lead
Conducted daily 3-Amigo meeting which is similar to the popular JAD sessions and included the 3
Amigos (at least one RA, one Developer and one Tester unless a UI card was discussed in which
an UI developer was required to estimate on a Fibonacci number point system), a Requirements
Lead and one or two BAOs.
During daily 3-Amigo meeting, cards were estimated by Testers and Developers on a Fibonacci
number point system (for example, 1 2 3 5 8 13 21 34). When a card was estimated at 13 points,
per the team, the card was required to be broken down into two stories and resend back to
analysis to be rewritten.
Trained new analysts that joined the team and testers who were converting to analysts to assist
with story writing.
Lead meetings, attended meetings and chatted with fellow team members on IBMs Sametime
software.
Utilized SnagIt software to convert images created by UE designers and placed them within user
stories written within RRC software.
Utilized Nationwides custom-made software entitled Taskboard as an online board to track and
move user stories, technical cards, QA cards, tasks, defects and blockers accordingly.
Created user stories utilizing the Gherkin verbiage: GIVEN, WHEN, THEN which assisted Testers
in creating their test scenarios and test cases.

Environment: Agile/SCRUM, Windows 8, SQL Server 2012, PL/SQL, MY SQL, Business Objects, C#.Net, HP
Quality Center, QTP, JIRA, Oracle 11g, MS Office Suite (Word, Excel, Outlook, PowerPoint, Visio), CSS, SSRS,
JavaScript, jQuery, Microsoft Project Professional, UML, TOAD, RRC, RTC, Sametime, SnagIt, GPA,
Guidewire Policy Center, Gherkin (Acceptance Criteria)

Alere Healthcare, Marietta, GA July 2014 to October 2015

Sr. Business Analyst
Working on conversion of ICD-9 CM and PCS codes to ICD-10 (Clinical Modification and Procedure Coding
System) codes and conversion of all EDI HIPAA X12N-4010 transactions to HIPAA X12N-5010 version and
prepares necessary supporting mapping/crosswalk documents as part of project deliverables.

Responsibilities:

Conducted weekly meetings for deciding the Policies and Procedures to be followed while
constructing new sites.
Utilized corporation developed Agile SDLC methodology. Used SCRUM Work Pro and Microsoft
Office software to perform required job functions.
Prepared documents for business requirements document (BRD), systems requirements
specification (SRS), high level design documents (HLDD), and traceability mapping / matrix with
the assistance from the business group, and the IT team members.
Conducted Gap Analysis, and Gathered User Requirements by Interviews, user meeting, JAD
session, and Requirement Elicitation Sessions
Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity
Diagrams, Sequence Diagrams, Component Based Diagrams, and Collateral Diagrams and
creation of technical design (UI screen) using Microsoft Visio.
Conduct complex documentation and user needs analysis. Interface with team and staff to
develop HL7 integration.

90 Sampson Court, Covington, GA 30016 | Ph: 404-988-1373

Email: reginald.walkerjr623@gmail.com | Website: http://www.reginaldwalkerjr.weebly.com
 REGINALD G. WALKER, JR., BBA, MBA
Sr. Business Analyst/Test Lead
Interacted with the business users in knowing the business views and gathered the reporting
requirements to design the universes and business objects.
Developed the strategy for developing and implementing new EDI (HL7 and X12) interfaces and
converting historical clinical and data.
Conducted business-impact assessment and the results were compared with the new HIPAA 5010
standards to determine the current level of compliance and developed an action plan for approval
by the project steering committee
Developed plan for data feeds and data mappings for integration between various systems,
including XML, to follow ICD 10 Code set and ANSI X12 5010 formats.
Assisted JAD sessions to identify the business flows and determine whether any current or proposed
systems are impacted by the EDI X12 Transaction, Code set and Identifier aspects of HIPAA.
Designed and development of test cases based on functional requirements for Institutional and
Professional claims for EDI and HIPPA Transactions 837/835, 834, 276/277, 270/271 testing.
Performed System testing of the Claims processing systems (Pricing Rules, Duplicate/Limits
validation, Member Eligibility, Provider Enrollment, et al).
Performed testing for Medicare, Medicaid and X-Over claims for Medicaid Management
Information System (MMIS).
Worked on following applications Business Objects, Enterprise Architect, Toad, Plan
View (project management), Microsoft Suite (Word, Excel, PowerPoint, Visio, Access, Project)
Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on
Business Requirements, technical specifications and/or product knowledge.

Environment: Agile/SCRUM, Windows 8, SQL Server 2012, PL/SQL, MY SQL, Business Objects, C#.Net,
HP Quality Center, QTP, JIRA, Oracle 11g, MS Office Suite (Word, Excel, PowerPoint, Visio), SSRS,
Microsoft Project Professional, UML, TOAD

Education & Membership Affiliations:

Bachelors of Business Administration, Concentration in Marketing, Savannah State University, Cum Laude
Masters of Business Administration, Concentration in Leadership, Walden University, 4.0 GPA
Delta Sigma Pi Professional Business Fraternity https://www.deltasigmapi.org/
Golden Key International Honour Society https://www.goldenkey.org/
Pi Gamma Mu International Honor Society in Social Sciences http://www.pigammamu.org/
Whos Who Among Students in American Universities & Colleges https://whoswhoamongstudents.com/

90 Sampson Court, Covington, GA 30016 | Ph: 404-988-1373

Email: reginald.walkerjr623@gmail.com | Website: http://www.reginaldwalkerjr.weebly.com
 REGINALD G. WALKER, JR., BBA, MBA
Sr. Business Analyst/Test Lead
Basic Qualifications:
Good written and oral communication skills
Knowledgeable about the requirements for the system
Familiar with testing practices
Knowledgeable in writing test scripts
Able to work with other team members to understand requirements of the system

Basic Responsibilities:
Defines the approach to be used for the integration and acceptance testing of the release
Defines scenarios to guide the testing
Creates detailed test specifications in the form of test cases, test scripts, and test data
requirements
Describes the technical environment in which the tests are to be conducted
Determines the techniques and tools to be used in testing
Ensures that the product is tested to the identified requirements
Performs functional, integration, regression, and acceptance tests
Documents the results of the functional, integration, regression, and acceptance tests

90 Sampson Court, Covington, GA 30016 | Ph: 404-988-1373

Email: reginald.walkerjr623@gmail.com | Website: http://www.reginaldwalkerjr.weebly.com