ProTeam Egypt

Company Profile
Professional Team

Kindly visit our website:

www.proteamegypt.com
 ProTeam is a dynamic organization located in Egypt, with an ultimate goal, to serve
the Middle East and North Africa (MENA) and Gulf region markets.

Philosophy
We believe that professional team “ProTeam” is the main asset and business kit,
which reflect our high level of commitment towards our clients.

We treat our clients as partners, in formulating and aligning your strategy, serve with
energy and offering integrated business solutions and training for retaining the
best calibers, which lead to “professional team”. Developing and applying the
best practices methodologies and models, in order to serve and satisfy our
partner’s needs.

What are the values that ProTeam provides to its

customers?
o Achieving the highest quality and going beyond the client’ satisfaction
leads to long lasting relationships.
o Finding innovative solutions and better ways to strengthen the relationship
with clients, as well as constantly improving the services provided and
exploring opportunities.
o Work together, assist others and share information is the power of
efficiency.

www.proteamegypt.com
Tel. & Fax. : (+2) 02 263 68 295 - (+2) 227 308 40 Fax: (+2) 227 430 90 Mob. : (+2) 012 170 60 50
E-mail: info@proteamegypt.com . 34A, El-Hegaz St., Heliopolis, Cairo, Egypt
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 Scope of work:

ProTeam works in development of Companies by customizing new methods and

techniques.

Consulting: page 3

Integrated Business Solutions:

 Marketing consulting page 4

 Management consulting page 5
 Human capital development consulting page 6
 Management systems page 7
 CSR page 8

Training & Development: page 9

We provide special customized programs, which meet with our partners’

requirements:

 Entry level training programs

 Marketing team training
 First line and Middle management Programs
 Management Systems
 CSR

www.proteamegypt.com
Tel. & Fax. : (+2) 02 263 68 295 - (+2) 227 308 40 Fax: (+2) 227 430 90 Mob. : (+2) 012 170 60 50
E-mail: info@proteamegypt.com . 34A, El-Hegaz St., Heliopolis, Cairo, Egypt
2
 Consulting

1. works on developing the corporate strategic plans, competencies, distinct

ProTeam
differentiation and positioning, in order to improve the image and profitability within
the marketplace.

 Marketing consulting page 4

 Management consulting page 5
 Human capital development consulting page 6
 Management systems page 7
 CSR page 8

www.proteamegypt.com
Tel. & Fax. : (+2) 02 263 68 295 - (+2) 227 308 40 Fax: (+2) 227 430 90 Mob. : (+2) 012 170 60 50
E-mail: info@proteamegypt.com . 34A, El-Hegaz St., Heliopolis, Cairo, Egypt
3
Marketing Consulting provides various marketing consulting services on many
business issues. This may range from handling tactical issues like launching specific
product/brand campaigns to long-range strategic planning like market opportunity
assessment, business diagnosis, re-steering, and growth. Our consulting team consists
of marketing consultants with various multinational marketing experiences.

Services provided by ProTeam Marketing Consulting team:

 Integrated Marketing Communications Plan.

 Communication Auditing: pulse surveys, audience and media analysis and
market research.
 Planning: brand positioning, message, strategy development and product
launches.
 Customer Profiling and Segmentation
 Corporate Communications: branding and image building, investor relations,
employee and stakeholder engagement in addition to crisis
communication/issues management.
 Multimedia Communication Product Design: from concept to content and
production of communication material, including fact sheets, brochures,
reports, web sites and more.

www.proteamegypt.com
Tel. & Fax. : (+2) 02 263 68 295 - (+2) 227 308 40 Fax: (+2) 227 430 90 Mob. : (+2) 012 170 60 50
E-mail: info@proteamegypt.com . 34A, El-Hegaz St., Heliopolis, Cairo, Egypt
4
We cover the whole business spectrum that ranges from setting the overall corporate
strategy to delivering operational improvement through implementation of action
plans.

ProTeam Consulting Team approaches consulting assignments through one of two

approaches: Top - Down (starting with a more strategic business view and is our most
preferable approach), or Bottom - Up (focusing on individual operational functions).
This largely depends on the size of the business and the level of maturity it has
reached.

Services provided by ProTeam Management Consulting team:

 Corporate Strategy: mission and vision identification, strategic planning and

service and product portfolio development.
 Growth Strategy: product and market expansion, revenue enhancement and
alliance building.
 Organizational Development: diagnostic audit, executive coaching,
organizational restructuring, decision-making structure, organizational culture,
skills and needs assessments, customized training, performance improvement,
process redesign and integrated human resources systems.
 Change Management: stakeholder engagement, integrated communication
strategy and turnaround strategy.
 Customer Strategy and Marketing: customer loyalty programs, segmentation,
marketing, pricing, product management, sales channel management and
export marketing promotions.

www.proteamegypt.com
Tel. & Fax. : (+2) 02 263 68 295 - (+2) 227 308 40 Fax: (+2) 227 430 90 Mob. : (+2) 012 170 60 50
E-mail: info@proteamegypt.com . 34A, El-Hegaz St., Heliopolis, Cairo, Egypt
5
Building on the concept that Human Capital is the most valuable asset of any
organization, ProTeam provides its services on a macro and micro levels addressing
the full range of organizational requirements

We involve in Organization structure and design, providing solutions promoting

operational efficiency. While on a micro level we involve in the design of practical
and applicable HR systems that promotes Organizational Performance through
employees’ continuous development and enhanced productivity.

Following the golden steps to reach goals

SCREENING

IDENTIFYING
FOLLOW-UP
NEEDS

TRAINING SELECTION

www.proteamegypt.com
Tel. & Fax. : (+2) 02 263 68 295 - (+2) 227 308 40 Fax: (+2) 227 430 90 Mob. : (+2) 012 170 60 50
E-mail: info@proteamegypt.com . 34A, El-Hegaz St., Heliopolis, Cairo, Egypt
6
A management system helps your organization to achieve these goals through a
number of strategies, including process optimization, management focus and
disciplined management thinking.

What are management systems?

Management system is a proven framework for managing and continually

improving your organization's policies, procedures and processes.

Management System Consulting

Quality Management System
It gives the requirements for quality management systems, is now firmly established as the
globally implemented standard for providing assurance about the ability to satisfy quality
requirements and to enhance customer satisfaction in supplier-customer relationships.
Environmental Management System
This gives the requirements for environmental management systems, confirms its global
relevance for organizations wishing to operate in an environmentally sustainable manner.
OHSAS 18001 Health and Safety
OHSAS 18000 is an international occupational health and safety management system
specification. It comprises two parts, 18001 and 18002 and embraces BS8800 and a number
of other publications.
Food Industries
ISO 22000:2005 specifies requirements for a food safety management system where an
organization in the food chain needs to demonstrate its ability to control food safety hazards
in order to ensure that food is safe at the time of human consumption.
Six Sigma Gap analysis
Six Sigma seeks to improve the quality of Gap analysis is a very useful tool for helping
process outputs by identifying and removing us to decide upon strategies and tactics. It is
the causes of defects (errors) and the simple tools and the most effective.
minimizing variability in manufacturing and  Strategic gap analysis
business processes.  Tactical Gap Analysis

www.proteamegypt.com
Tel. & Fax. : (+2) 02 263 68 295 - (+2) 227 308 40 Fax: (+2) 227 430 90 Mob. : (+2) 012 170 60 50
E-mail: info@proteamegypt.com . 34A, El-Hegaz St., Heliopolis, Cairo, Egypt
7
Corporate Social Responsibility is about companies identifying risks and carrying out
their business in a manner that produces a positive impact on society, the environment
and their business.

Our team of experts not only delivers strategic, innovative and creative CSR
solutions, but understands that in today’s competitive world we must add value to
your business.

Services Provided:

 CSR policy & strategy

 CSR / sustainability audits & benchmarking
 Stakeholder engagement
 CSR & sustainability reporting
 Non-financial risks & futures

www.proteamegypt.com
Tel. & Fax. : (+2) 02 263 68 295 - (+2) 227 308 40 Fax: (+2) 227 430 90 Mob. : (+2) 012 170 60 50
E-mail: info@proteamegypt.com . 34A, El-Hegaz St., Heliopolis, Cairo, Egypt
8
Our training philosophy focuses on a learner-centered approach that serves the
individual learning needs of each participant. We believe that true learning requires
practical application of new knowledge. All programs provide the opportunity for
hands-on practice and the transfer of skills to real-life situations.

We provide special and customized programs for our partners requirements in :

1. Entry level Soft selling skills programs

2. Marketing team training
3. First line and Middle management Programs
4. Management Systems Programs
5. CSR Training Programs
6. Pharmaceutical Marketing Certificate ©.

www.proteamegypt.com
Tel. & Fax. : (+2) 02 263 68 295 - (+2) 227 308 40 Fax: (+2) 227 430 90 Mob. : (+2) 012 170 60 50
E-mail: info@proteamegypt.com . 34A, El-Hegaz St., Heliopolis, Cairo, Egypt
9
 1. Entry level
We are providing practical training that will
generate immediate business results. Our
methodology is developing innovative
content that focus on changing behavior.

Courses
 Effective Professional Selling Skills
 Advanced Selling Skills
 Effective Presentation Skills
 Effective communication skills
 Advanced communication skills
 Hospital Selling
 Key Account Management
 Effective Time Building
 Conflict Management & Problem
Solving
 Marketing for Non Marketers
 Negotiation Skills
 Customer Service
 Telesales workshop
 Merchandizing

2. Marketing Team

High impact and cost-effective marketing

training courses!

Hands on how to acquire, persuade and

keep customers

Courses
 Product Management Workshop
 Integrated Marketing
Communications
 Marketing Management
 Leadership Workshop
 Strategic Planning Workshop
 How to delight & retain your
customer

www.proteamegypt.com
Tel. & Fax. : (+2) 02 263 68 295 - (+2) 227 308 40 Fax: (+2) 227 430 90 Mob. : (+2) 012 170 60 50
E-mail: info@proteamegypt.com . 34A, El-Hegaz St., Heliopolis, Cairo, Egypt
10
 3. First line and Middle management

Effective leadership and management

training!

Achieve your potential & develop your

team's performance

Courses
 Effective Management & Leadership
 Advanced Communication Skills
 Problem Solving & Decision
Making
 How to Motivate Your Team
 Forecasting Workshop
 Structured Interviewing Skills
 Supervisory skills
 Team Building
 Strategic Management
 Organizational Behavior
 Train the Trainer
 Marketing for Non-Marketers
 Principles of Marketing

www.proteamegypt.com
Tel. & Fax. : (+2) 02 263 68 295 - (+2) 227 308 40 Fax: (+2) 227 430 90 Mob. : (+2) 012 170 60 50
E-mail: info@proteamegypt.com . 34A, El-Hegaz St., Heliopolis, Cairo, Egypt
11
 4. Management Systems

A management system helps your

organization to achieve these goals through
a number of strategies, including process
optimization, management focus and
disciplined management thinking.

Courses
 Quality Management System
Courses
 Environmental Management System
Courses
 Health and Safety Courses
 Automotive Courses
 Food Industries Courses
 Gap analysis
 Six Sigma

Management System Training Programs

Quality Management System

It gives the requirements for quality
management systems, is now firmly
established as the globally implemented
standard for providing assurance about the
ability to satisfy quality requirements and to
enhance customer satisfaction in supplier-
customer relationships.
Environmental Management System
which gives the requirements for
environmental management systems,
confirms its global relevance for
organizations wishing to operate in an
environmentally sustainable manner.
Courses
 Quality Awareness Workshop
 Internal Auditor & auditing techniques
 Quality Internal Auditor
 Advanced Internal Auditor
 ISO 9001:2008 Lead Auditor
 Advanced Lead Auditor
 Process Mapping and Improvement
 The way to KPIs in a Balanced Score
Card Framework
 Total Quality Management
Courses
 Environmental management system
 Awareness
 Environmental Risk Assessment
 ISO 14001 Foundations
 Environmental Internal Auditor
 Advanced EMS Auditor
 Environmental Legislation Awareness
 Waste Management

www.proteamegypt.com
Tel. & Fax. : (+2) 02 263 68 295 - (+2) 227 308 40 Fax: (+2) 227 430 90 Mob. : (+2) 012 170 60 50
E-mail: info@proteamegypt.com . 34A, El-Hegaz St., Heliopolis, Cairo, Egypt
12
OHSAS 18001 Health and Safety Courses
OHSAS 18000 is an international
 OHSAS 18001 Foundation
occupational health and safety management
 OHSAS 18001 Lead Auditor
system specification. It comprises two parts,
18001 and 18002 and embraces BS8800 and  18001 Internal Auditor
a number of other publications.  OHSAS 18001 Lead Auditor
Conversion
Food Industries
ISO 22000:2005 specifies requirements for
a food safety management system where an Courses
organization in the food chain needs to  HACCP Awareness
demonstrate its ability to control food safety  ISO 22000:2005 Lead Auditor
hazards in order to ensure that food is safe at
the time of human consumption.
Six Sigma Gap analysis
Six Sigma seeks to improve the quality of Gap analysis is a very useful tool for helping
process outputs by identifying and removing us to decide upon strategies and tactics. It is
the causes of defects (errors) and the simple tools and the most effective.
minimizing variability in manufacturing and  Strategic gap analysis
business processes.  Tactical Gap Analysis

5. Corporate Social Responsibility

Corporate social responsibility is about
companies identifying risks and carrying out
their business in a manner that produces a
positive impact on society, the environment
and their business.

Courses
 CSR Essentials
 CSR Strategy
 SA8000: Social Accountability
 CSR & ISO 26000

www.proteamegypt.com
Tel. & Fax. : (+2) 02 263 68 295 - (+2) 227 308 40 Fax: (+2) 227 430 90 Mob. : (+2) 012 170 60 50
E-mail: info@proteamegypt.com . 34A, El-Hegaz St., Heliopolis, Cairo, Egypt
13
 6. Pharmaceutical Marketing Certificate©

By the end of this program, attendees will

be qualified and prepared for the work
environment, in a practical and interactive
way of delivery

Courses
Medico-Marketing ™ :
 Introduction to Marketing
 The Marketing Planning process
 Fundamentals of Market Research
 Strategic Marketing
 The Marketing Mix Model
 Product Mix and the product life
cycle
 Pricing concepts and the price
setting Process
 Distribution decisions and the
promotion mix
 Marketing Plan development

Integrated Marketing Communications:

 Communications definitions and
terminology
 Advertising agencies, their roles and
responsibilities in Medico-
Marketing.
 Understanding consumer behavior
 Media Planning & rating
 Communication and media strategy
development
 Integrated Marketing
Communications Planning
 Advertising formats and models

Healthcare Selling Strategy:

 Differentiating between Sales and
Marketing
 Preparing your Sales Strategy
 Market-Driven sales function
 Forecasting market demand & sales
budget
 Design and size of sales territories
 Sales objectives and quotas

www.proteamegypt.com
Tel. & Fax. : (+2) 02 263 68 295 - (+2) 227 308 40 Fax: (+2) 227 430 90 Mob. : (+2) 012 170 60 50
E-mail: info@proteamegypt.com . 34A, El-Hegaz St., Heliopolis, Cairo, Egypt
14
 Contact Us

If you2.have an enquiry regarding an exciting new project, or would like to discuss any
future projects you may have in mind, feel free to drop a mail, or call us on contacts
below:

 E-mail: info@proteamegypt.com
 Mob. : (+2) 012 170 60 50 - (+2) 010 74 20 147
 Tel. & Fax. : (+2) 227 308 40 - (+2) 02 263 68 295
 Fax: (+2) 227 430 90
 34A, El-Hegaz St., Heliopolis, Cairo, Egypt

Also you can visit our website:www.proteamegypt.com/home

www.proteamegypt.com
Tel. & Fax. : (+2) 02 263 68 295 - (+2) 227 308 40 Fax: (+2) 227 430 90 Mob. : (+2) 012 170 60 50
E-mail: info@proteamegypt.com . 34A, El-Hegaz St., Heliopolis, Cairo, Egypt
15