CASE STUDY ON EMPLOYEES

MOTIVATION
EMPLOYEE MOTIVATION: A STUDY ON SOME SELECTED
MCDONALDS IN THE UK

EM-501 Organization System

MUHAMMAD FAIZAN YOUSUF

CE-082/14-15
EMPLOYEE MOTIVATION: A STUDY ON SOME SELECTED MCDONALDS
IN THE UK
A. S. M. Sarfaraz Nawaz

Maslow s Hierarchy of Needs for

SUMMARY Mcdonald s
50% worked for
It is found that the McDonalds free food in
McDonald's
employees are demotivated due to
different reasons. For overcoming the
problems, the researchers suggest 85% employees
are not satisfied
some recommendations such as: Physiological with wage rates
Needs
(a) It has been found that the 55% Employees
employees of McDonalds are not Lower Order Strongly agreed
Needs with flexible
satisfied with their wages. hours

(b) There is a great reason behind the 71.67%

Employees
demotivation of McDonalds Safety Need
disagree with
choosing a
employees. It is suggested that for career in
Maslow s Mcdonals
McDonalds, premium and overtime Hierarchy of
rates should be revised. Needs
61.66%
Employees think
they make new
The findings revealed negative friends.
relationship of employees with their Social
managers/supervisors in McDonalds. 66.67%
Employees do
The respondents verified that they do not have a good
relationship with
not get enough breaks and Employer

appreciation for the work done. If

53.33%
people do not feel important, they are Employees
Higher Order disagreed with
not motivated to stay. If they believe Esteem the reward
Needs
system of
they are regarded as expendable, Mcdonalds
employees will leave for a position
where they think they will be
appreciated. The researchers suggest
Self
a cordial atmosphere should be Actualization
created for the employees in
McDonalds, as a whole, to overcome
this problem. Management should be aware of this context. McDonalds earn more from their business,
but no financial incentive or reward is given to the employees, which creates dissatisfaction among
them. The researchers think that the financial incentive should be given to the employees which would
motivate them to work with more satisfaction. On the other hand, employees tend to possess an
instrumental mentality as they do not take the job in McDonalds as their future career. In fact, they are
working in McDonalds for their survival in order to cover for their daily expenses.