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Online Transaction

Management
System of the
NineteenSeventees
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AQUINO, Anja Viktoria Louise C.


DACUSIN, John Conrad P.
FAJARDO, Carlo C.
4AIT
Online Transaction Management System of the NineteenSeventees

Acknowledgement

First of all, the proponents are thankful that God has given them the
strength and knowledge to finish this study.

Second, the proponents would like to thank their parents for their patience
and understanding so that the proponents could finish this study.

Third, the proponents would like to thank their blockmates and to


everyone who have helped in finishing this study.

Fourth, the proponents would like to thank their panelists for all their
suggestions so that the system would be more improved.

Fifth, the proponents would like to thank Sir Rey Caranguian, their thesis
adviser for the time and effort that he exerted in order to finish this thesis.

Last but certainly not the least, the proponents would like to thank Maam
Esther Cuaresma, their ICT22 Systems Analysis and Designs Professor for the
knowledge that she had given not only to this group, but to the whole 4 th year I.T.
students of San Beda College.

Thank you everyone for all the help, time, effort, patience and
understanding, without you guys, the proponents would not have finished their
proposed system and thesis paper. That in all things, God may be glorified!

A.V.L.C. Aquino

J.C.P. Dacusin

C.C. Fajardo

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CHAPTER I

Introduction of the Study

This chapter will discuss the Background of the Study, the Organizational

Chart, the Purpose and Description, the Research Locale, the Significance of the

Study, the Objectives of the Study, the Scope and Limitations of the Study, the

Problem-Cause-Solution, the Methodology, the Conceptual Framework and

lastly, the Definition of Terms.

BACKGROUND OF THE STUDY

In this modern day and age, information technology plays a big role.

However, if you are not in the field of information technology yourself, you might

not know just how information technology touches your life. For those people

who do not know, information technology is the study and use of systems for

storing, retrieving, and sending information. This can include software,

hardware, applications, and so much more. Much of what people use in the

21st century was created with help from information technology. Items as

common as cars use information technology. Business, education, and even

healthcare have all been redesigned thanks to information technology.

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With the introduction of computers, the business world was changed

forever. Using computers and software, businesses use information technology

to ensure that their departments run smoothly. They use information technology

in a number of different departments including human resources, finance,

manufacturing, and security.

Using information technology, businesses have the ability to view

changes in the global markets far faster than they usually do. They purchase

software packages and hardware that helps them get their job done.

Most large businesses have their own information technology department

designed to upkeep the software and hardware.

Information technology has allowed businesses to keep up with the

supply and demand as consumers grow more anxious to have their items

instantly. Using information technology, businesses like Amazon are working to

help busy consumers do their grocery shopping. Just a few clicks on a website

allows the consumer to submit an order, and information technology sends that

order to the company.

Along with specific contributions to certain fields, information technology

also has a few general advantages for society:

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With improvements in information technology, globalization has

increased. The world is brought closer, and the worlds economy is

quickly becoming a single interdependent system. Information can be

shared quickly and easily from all over the globe, and barriers of

linguistic and geographic boundaries can be torn down as people

share ideas and information with each other.

Communication has become an easier, cheaper, and faster system

with the help of information technology. Using the internet, people

can speak to each other all over the world using video

conferencing. Skype is one helpful application that allows users to

communicate to other Skype users for free. You can also pay a small

fee to call regular lines.

Social media is also another area of communication available

because of information technology. It is now easier than ever to share

photos and information about your life with people you know all over

the world. This draws some families closer to family members they do

not get to see as often.

Most mobile devices also offer some kind of face to face video

communication as well. Using Skype or other programs like it, you

can call other mobile Skype users for free to talk face to face. Apple

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also has Facetime, which allows iPhone users to talk face to face with

other iPhone users.

Businesses have become more cost effective for both themselves

and their consumers using information technology. By streamlining,

businesses increase their productivity. This pays out to greater

profits, which allows companies to offer better pay and less strenuous

working conditions.

Along with making businesses more cost effective, information

technology allows businesses to be within reach of consumers 24/7.

If people decide they want to purchase a red sweater at five in the morning,

they can easily log in on Target, Walmart, or any number of online clothing

retailers to purchase that red sweater. They can also save money on purchases

by buying items located in different countries.

Information technology has also created new jobs. Programmers,

systems analyzers, hardware and software developers, and web

designers all owe their jobs to information technology. Without such

advances, these jobs would not exist.

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As the reader, you can see, the proponents have discussed the bigger

picture, which is Information Technology. Let us dig deeper and go into Online

Systems. What is an Online System? Based on what the proponents have

learned, an online system for them is just a click away if they are connected on

the internet whether it is an Online Reservation System, an Online Shopping

System, an Online Enrollment System, or an Online Bank System, and others.

It is merely anything people do but with more convenience because it is

accessible on the internet.

ORGANIZATIONAL CHART

Figure 1.1 Organization Chart

Manager/Owner

Secretary Designer Deliverer

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Manager/Owner: Oversees the day to day transactions or operations of

the business.

Secretary: Undertakes a variety of clerical tasks such as creating,

keeping and updating records and also offers support to the manager.

Designer: Edits the preferred designs of the customer.

Deliverer: Delivers the orders or goods to the customer.

PURPOSE AND DESCRIPTION

The proponents proposed an Online Transaction Management System

for the NineteenSeventees. Having such provides advantages in the business

world, because it helps the organizations work efficiently and maximize

productivity. Gaining customers online is one of the advantages that the

business will have when the system is implemented. It will also provide ease to

the customers, because they will not need to be physically present in the shop

to have a request for job order. The business can have a web presence where

customers can already shop online while they are at home; staff can take

orders, sell items, and collect payments online. Basically, having an online

system is an edge in the business world.

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RESEARCH LOCALE

The proposed online system of the proponents is a Transaction

Management System for the NineteenSeventees. So to start off, this business

does not have a website at all. They just merely introduced themselves in an

old fashion way like, telling friends or giving flyers. Basically, the proponents

are here to solve their problems by delivering a website for them, then an

ordering, payment and transaction management system.

Nineteenseventees is a business that allows consumer to customize the

design of a shirt (front or back) any way they would like. By intelligently

leveraging cutting edge technology, Nineteenseventees will harness the power of

computer sublimation to allow custom shirt printing in production. The business

is owned by Mr. and Mrs. Arvin Aquino, set up as a small scale business in 2013.

Nineteenseventees storefront is in the residence of the owners, in the city of San

Pablo, Laguna. Introducing the merchandise to their friends plus word of mouth

advertising made Nineteenseventees well-known.

Imagine the ability to create a totally custom shirt. A person may choose

the style of the shirts, and then the image or graphic they want on the front

and/or back or choose from the pre-existing graphics or custom artwork. This is

the ultimate form of expression. There are no limits to what one can

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communicate. Some people might show their fanaticism for a particular sports

team, others a musician or one might have a social media message or cause on

their shirt. Whatever they may decide, they can print any image on their shirt.

Mission

Ninetenseventees is to offer the finest in custom shirt sublimation

production. Nineteenseventees will offer customers the best product at

the best price. Customers expectations will always be exceeded.

Vision

To become known as the premium custom shirt sublimation

service.

Achieve profitability within 12 months.

Design and implement strict financial controls to help ensure

success.

SIGNIFICANCE OF THE STUDY

The proposed online system that will be produced will give so much

benefit for the NineteenSeventees considering that technology plays an

important role in modern businesses. The said system will also be able to solve

the companys problem which is manual-based transaction processing and will

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be able to provide an online system that will help speed things up and provide

additional customer satisfaction and accessibility. For the proponents, this project

will help them in providing the additional exposure and experience that will help

them be more equipped in venturing to the corporate world as IT professionals.

OBJECTIVES OF THE STUDY

General Objectives

The objective of the project is to create an Online Service System or

Transaction Management System for the NineteenSeventees. Having such

system creates an effective competitive edge for the company. This project aims

to modernize the process in the daily transactions that would result to the growth

and development of the business. The automated system provides more

availability of the services and provides an information system with database that

the proponents create.

Specific Objectives

1. To create a registration module for the customers information. This will

avoid redundancy and loss of data.

2. To create an order module to keep track of the customers orders and

other products.

3. To create an inventory module that will handle the availability of stocks.

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4. To create a payment module to monitor the customers bill and other

necessary data concerning the billing and payment.

5. To create a delivery module so that the customer may know whether their

order has been shipped.

SCOPE AND LIMITATIONS OF THE STUDY

This proposed project will be conducted to deliver an online transaction

management system for NineteenSeventees. The online system that will be

made will include five modules. The registration module, which will be used to

handle all the information of the customers. The ordering module, which will be

used to handle all the products that the customers want to purchase. The

inventory module, which will be used to handle the stocks available. The

payment module, which will collect necessary data concerning the billing and

payment of the customers. And last but not the least, the delivery module, which

will handle product delivery of the purchased item to the customer. The said

online system will not include any other modules like reservation module, and

other modules. for the reason that the online system will only handle customer

information, product purchase and delivery as a result, any other module is

irrelevant.

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PROBLEM-CAUSE-SOLUTION

Table 1.1 Problem Cause and Solution

Problem Cause Solution

Redundant entry Manually entering Create a

of customers the customers registration

information. information in a module to prevent

log book. redundancy.

The number of Limited Implement an

orders are manpower. Order Module.

sometimes too

many to be

accommodated by

the owner.

The number of Stocks are being Create a

stocks is not being counted manually database.

monitored Implement an

accurately. Inventory Module.

Method of Customers Implement a

payment is not payment should Payment Module.

convenient for the be given (PAYPAL, Bank

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customers. personally to the Transfers or CDO)

companys office.

The delivery The owner of the Implement a

locations are business Delivery Module

limited. personally drives and have a carrier

and delivers the (LBC).

products to the

address of the

customer.

Basically, with an Online Transaction System, it is easier to monitor the list of

products and every transaction being made. The NineteenSeventeens can

organize every transaction or records in the database. Also, having a website for

the business will increase its popularity and their customers. The business will

also increase their sales and profit, because they can provide service in a short

period of time.

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METHODOLOGY

SDLC or Systems Development Life Cycle is composed of a number of

clearly defined and distinct work phases which are used by systems engineers

and systems developers to plan for, design, build, test, and deliver information

systems.

Figure 1.2 Gantt Chart

Task Dec Jan Feb Mar Apr Jul Aug Sep Oct Nov

Systems

Planning

Systems

Analysis

Systems Design

Development

Systems Testing

Systems

Implementation

System

Security&Support

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PLANNING, the proponents will be conducting an interview with the owner

of the NineteenSeventees. This interview will help the proponents to know

important things that can be used in the development of the system. It will include

their business processes, products, and services being offered by the said shirt

printing shop.

ANALYSIS of information gathered from the interview will be the basis for

the investigation of the proponents. In this phase, the proponents will brainstorm

on how to develop a system for the said business.

DESIGN, the proponents will now be working on the design of the

proposed online system. The input, output and processes of data will be thought

carefully for the procedure of the business processes. In the coding phase, the

planned design will now be converted into codes. Then testing the system will

help the group to identify the error and debug the system for efficient result.

IMPLEMENTATION will be conducted after the testing is completed. All

requirements must be acquired and the system should be functioning according

to its purpose after it is tested and installed.

MAINTENANCE will have a long term process; changes, corrections,

additions, and other modifications. Maintenance will preserve or it can update the

system of the business.

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CONCEPTUAL FRAMEWORK

Table 1.2 IPO Chart

IPO CHART

INPUT PROCESS OUTPUT

List of products ONLINE E-receipt

and services. TRANSACTION Summary of

Customers MANAGEMENT transaction

personal SYSTEM

information and

order request.

DEFINITION OF TERMS

INFORMATION TECHNOLOGY - the study and use of systems for

storing, retrieving, and sending information.

SYSTEMS - an organized, purposeful structure that consists of

interrelated and interdependent elements. These elements

continually influence one another (directly or indirectly)

to maintain their activity and the existence of the system,

in order to achieve the goal of the system.

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ONLINE SYSTEMS provide advantages in the business word,

because it helps the organizations work efficiently and maximize

productivity.

BUSINESS an organization or economic system where goods

and services are exchanged for one another or for money.

SDLC the systems development life cycle (SDLC), also referred

to as the application development life-cycle, is a term used

in systems engineering, information systems and software

engineering to describe a process for planning, creating, testing,

and deploying an information system.

PLANNING - The Planning phase is the most crucial step in

creating a successful system, during this phase you decide exactly

what you want to do and the problems youre trying to solve.

ANALYSIS - The end-users requirements should be determined

and documented, what their expectations are for the system, and

how it will perform. A feasibility study will be made for the project as

well, involving determining whether its organizationally,

economically, socially, technologically feasible. its very important to

maintain strong communication level with the clients to make sure

you have a clear vision of the finished product and its function.

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DESIGN - The design phase comes after a good understanding of

customers requirements, this phase defines the elements of a

system, the components, the security level, modules, architecture

and the different interfaces and type of data that goes through the

system.

IMPLEMENTATION - This phase comes after a complete

understanding of system requirements and specifications, its the

actual construction process after having a complete and illustrated

design for the requested system.

MAINTENANCE - In this phase, periodic maintenance for the

system will be carried out to make sure that the system wont

become obsolete, this will include replacing the old hardware and

continuously evaluating systems performance, it also includes

providing latest updates for certain components to make sure it

meets the right standards and the latest technologies to face

current security threats.

MODULE A module is an individual piece of program.

PROGRAM An organized list of instructions that, when executed

causes the computer to behave in a predetermined manner.

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CHAPTER II

Review of Related Literature/Systems

This chapter will discuss the I.T. Innovations, the Related Studies and

Systems (both foreign and local), its Similarities and Differences and lastly, the

Technical Background.

I.T. Innovation

Online Systems provides advantages in the business word, because it

helps the organizations work efficiently and maximize productivity. Gaining

customers online is one of the advantages that the business will have when the

system is implemented. It will also provide ease to the customers, because they

will not need to be physically present in the shop to have a request for job

order. The business can have a web-based system where customer can

already shop online while they are at home; staff can take orders, sell items,

and collect payments online through a credit card. Basically, having an online

system is an edge in the business world.

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RELATED STUDIES

Greene King Pub Online Ordering System

Pub operator Greene King has a new online ordering system to make life

easier for its landlords. Ross Bentley reports on how it works.

Real and technology are subjects not normally mentioned in the same breath, but

Greene King is determined to change that. The pub operator recently introduced

an online ordering system and messaging tool designed to support its tenanted

and leased partners in the effective running of its businesses.

The online ordering system - through which everything from beer and food

to benches and heaters can be ordered - was made available to 20 pubs on a

trial basis last Christmas. Following a successful pilot, it is now being rolled out to

a further 500 licensees who have requested the service.

According to Sue Thomas-Taylor - commercial director of Greene King

Pub Partners, the part of the business that looks after tenanted and leased pubs

- the main advantage of the online ordering service is that it allows licensees to

place their orders at a time that suits them.

Traditionally, landlords had to order over the phone via telesales operatives who

worked only in normal office hours. Many found this inconvenient, as it meant

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they had to take time out from running a busy pub to go through what could

sometimes be a lengthy process.

"Because of the irregular hours licensees work," Thomas-Taylor says, "we felt

that restricting the ordering activity to a 9-5 window, when telesales are open,

was a barrier to the smooth running of their pubs."

With the introduction of the new online ordering system, licensees can

now complete their order at a time which suits them, she adds. And if they don't

complete their list in one go, they can save it and return at a convenient time.

"They can also make last-minute additions," she says. "If, for example, they are

clearing up at the end of the night and they find they are putting the final bottle of

Bells on the optic."

Other functionality offered by the system includes a "favourites list" of

items that are ordered regularly, and the ability to see a running total as items are

added, to help with budgeting.

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Thomas-Taylor insists that the system has not been installed with a view

to eventually replacing the telesales operation. All establishments ordering online

still receive a call to check that everything is in order with their requisition. "And,"

she adds, "even two or three years down the line, when the system is

established, we still intend to have telesales to keep in touch with landlords, or

for those who would rather order by phone."

The online ordering system is accessed through Greene King's

Pubpartners.net extranet - an online information resource available to all of the

company's 1,400-plus tenanted and leased pubs. Here, the company posts

useful information, such as what pubs should do to comply with the recent

smoking ban, and offers menu and wine list guidance, sales and marketing

updates, and personalized weekly sales reports.

An additional service added recently allows pubs running an event - such as a

pub quiz or a fancy dress night - to order their promotional posters online.

Landlords can choose from a range of designs, and type in the wording they

require. These are printed out professionally and delivered to the pub within a

few days.

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The second recent innovation, Greene King's messaging system, is also

accessible through Pubpartners.net and, Thomas-Taylor says, is changing the

way Greene King communicates with its licensees.

The new service is, in fact, a private internal e-mail system that allows

communication between pub and head office. It allows Greene King to increase

the amount of information and services it sends over e-mail, by ensuring that

landlords have a reliable, uncluttered inbox.

"A lot already had e-mail addresses, such as Hotmail, but they were clogged up

with spam," Thomas-Taylor says.

Being touted as a more environmentally friendly and efficient way of

corresponding - cutting down on paper use and the vagaries of the postal service

- the private e-mail system will be used to send out special promotions, business

updates and, increasingly, weekly invoices.

Of course, landlords need to own a computer and have an internet connection to

access these services, but with broadband services now affordable for most

users, the great majority of Greene King's landlords are already online. The

company has also set up a deal with retailer PC World that permits its licensees

to buy IT equipment at preferential rates.

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Thomas-Taylor says that the company will make support available for any

landlord who is struggling with the technology, but says that she does not

anticipate many of them having problems.

"Most landlords have to print out menus or letters, so they already possess a

basic knowledge of using a PC," she says. "And if they've ever bought something

from Amazon, or ordered through the Tesco website, they'll find using our new

service straightforward."

Case study: The Queen's Larder

Susan Bowler, the landlady at the Queen's Larder pub in central London,

says Greene King's online ordering system allows her to manage her time more

efficiently. "Previously, I would have to wait around for someone to call me," she

says.

Another advantage of the new system, according to Bowler, who was one of the

first people to trial the system in November, is that she is able to see immediately

how much she is spending on each order. "It gives me my costings straight away,

rather than my having to wait a few days for the invoice to come through the

post," she explains.

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With the pub having what Bowler describes as "a high-quality clientele", a good

wine list is essential and she says that she has found the guidance given on the

Pubpartners.net extranet to be very helpful.

And if she has any queries - whether about items that are out of stock or new

products - she says that she now sends an e-mail in the knowledge that her

query will be dealt with soon.

Case study: Saint Bride's Tavern

The ease of use of Greene King's online ordering system is emphasised

by David Perkins (above), the landlord at Saint Bride's Tavern in London's City.

He started ordering stock online in February and has had no problems in getting

to grips with the system. "I'd always used the internet, and it's like most websites

you come across," he says. "Once you've used it a few times, it's fairly simple."

A traditional-style pub on two floors that serves food at lunchtime and in the

evenings, the Blackfriars establishment has one of its busiest times on Friday

lunchtime. But Perkins often found himself tied up on the phone, reading out his

order to Greene King operatives mid-morning on Friday. However, he says: "With

the new system, I can do my ordering when it's convenient for me, usually

around one o'clock in the morning."

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Perkins says that the online services offered by Greene King also allow him to do

stock research more easily. With new menu items, the online reports allow him to

see how that product is selling - a statistic that helps him shape his next order.

And he still gets a call from head office just to check that his order has come

through all right. "But this time," he says, "the call only lasts a maximum of a

minute.

RELATED SYSTEMS

Local Systems

http://www.goods.ph/

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This website offers a simple and user-friendly design. It is also very easy

to navigate and find what the customers are looking for and what are the top

selling products with high discounts for those who wants to buy cheaper

products. The proponents would like to adopt the side navigation bar and the

search function.

http:/www.lazada.com.ph/

This website has an interactive front page which provides real-time display

of the products as the cursor hovers over a kind of product on the side navigation

bar. It also has a search function and also a button to view the shopping cart

which is very helpful when the customer wants to review, add or remove products

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that they placed earlier. The proponents would like to adopt the shopping cart

button to provide customers a way to double check their products.

http://www.shopinas.com/

This website is a mix of a traditional shopping site and a blog. It offers a

really clean look and it is really easy on the eyes. It features the products they

offer and also some interesting articles. They also provide customers a way to

ask an online agent a question or any inquiries. They also offer users the option

to sell their own products in their site. The proponents would like to adopt the

slideshow of the featured products, also the newsletter subscription if applicable.

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Foreign Systems

http://www.zalora.com/

Zalora offers a dark material design which gives a modern look on their

site. The design is clean and simple. The site also offers a search function, a

shopping cart button, and a wishlist. The proponents would like to adopt the

search function, the shopping cart, also the option to filter products by price,

brand, etc.

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http://www.jabongworld.com/

Jabongworld offers ethnic Indian fashion which showcases vivid colors,

designs and patterns. Their website also offers a search function, an option to

change currencies, and also a shopping cart. The proponents would like to adopt

the search function, the shopping cart and the simplicity of the page.

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SIMILARITIES AND DIFFERENCES

The websites illustrated displays numerous similarities with each other.

They all offer a simple design; a navigation bar on top or on the side and a

search bar to provide users an easy way to navigate, find and pinpoint the

product that they are looking for. They also offer a very simple and easy to use

user-interface and design. they all utilized the white background which improves

readability of contents and it is really easy on the eyes compared to sites that

uses many different strong colors. All of the sites also offer the shopping cart or

bag button which allow the customers to review, double check, add or remove

products that they plan to purchase. All of them have a sign up or log in form

which users may use to track their orders, view exclusive offers and avail great

discounts.

If there are similarities, there are also differences but the number of

differences are just minimal compared to the similarities. Small differences like

the way the sites filter and classify products can be seen. Some of them

generally classify the products by gender and some of them by their kind of

product. They also differ from the way the website works. For example, most of

them are strictly for shopping and selling things and one of them offers a

shopping and selling feature and also a blog which showcases interesting

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articles. And lastly, not all of the websites stated above offer a shop and sell

method. Some of them only allow users to shop and not sell products.

TECHNICAL BACKGROUND

The proponents would like to adopt the search function to enable the

users to use keywords to help them find their desired products. The proponents

would also like to adopt the horizontal navigation bar which will be placed on the

top beside the company logo or the vertical navigation bar which will be located

on the left side of the website. The proponents would also adopt the shopping

cart function to enable the user to review, double check, add or remove products

that they listed for purchase. Also, the newsletter subscription can be adopted to

give users notification or alerts regarding the products that may interest them.

And last but not the least the simple yet intuitive design to provide a user-friendly

environment for users.

As of now, there are no improvements because the proponents eel that

this will all be sufficient to give users and the company what they need.

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CHAPTER III

System Analysis of the Existing/Current System

This chapter will discuss the Narrative Description of the Existing/Current

System, the Existing Business Policies and Procedures, the Business Flowchart,

the UML, the DFD, the Problem Recognition and lastly this chapter will show you

the business existing forms.

NARRATIVE DESCRIPTION OF THE EXISTING/CURRENT SYSTEM

The existing system of the NineteenSeventees shirt/hoodie printing shop

is a manual-based transaction system. The customer will call or go to the

residence of Mr. and Mrs. Aquino to make an inquiry and give their order

specifications. Then, the secretary or the owner themselves will give a quotation,

once the quotation is approved, the designer should be notified about the order

request; the designer will render the service. The secretary or the owner himself

will check if the orders are done and if so, they will deliver the orders immediately

or they will notify the customer that they can pick up their order/s already. If it is

in the premises, the customer can come to the owners residence and pick up the

order/s. If it is not in the premises (which is Laguna) then the delivery will step-

in (which is LBC).

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EXISTING BUSINESS PROCEDURES AND POLICIES

Customers may choose among the shirts available and give their order

specifications.

The customer will input necessary information for the billing and delivery.

The customer should pay 50% down-payment or they can pay in full.

Outstanding balance will be collected on the day the product will be

claimed.

The customer will not be able to claim the product if he/she will not pay the

outstanding balance.

If the product will be delivered, the customer should pay the outstanding

balance before the date that they said their order/s should be delivered.

Cancellation of order/s is not allowed once the down-payment has been

made.

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BUSINESS PROCESSES

Flowchart of Manual-based procedure of Existing System

Figure 3.1 Flowchart Existing System

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NO

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Unified Modeling Language

Figure 3.2 Unified Modeling Language

Unified Modeling Language in figure 3.2 is a widely used method of

visualizing software system design. Unified Modeling Language uses object-

oriented design concepts. In this Unified Modeling Language, it shows the flow of

the existing job ordering system. The customer will place an order from the

NineteenSeventees, then the secretary will get the order details. The secretary

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will confirm the request and prepare a quotation that will be presented to the

customer, then the customer will pay the 50% down-payment. Then, the designer

will work on the order request. After finishing the order, the designer will deliver

the order to the customer. The customer will now give the remaining outstanding

balance. And lastly, the secretary will record the transactions made.

Data Flow Diagram Figure 3.3 Context Diagram

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Figure 3.3 shows how the system stores processes and transforms data. It

represents processes with various inputs and outputs. In this data flow diagram,

the customer sent the order details to the NineteenSeventees. Then, the

secretary will get the order details. After that, the secretary will prepare the

quotation for the customer. The designer will receive the order request and also

in charge in approving it. After approving, the designer will render the service.

Once the service has been rendered, the customer will now give the payment.

PROBLEM IDENTIFICATION

Table 3.1 Problem Identification

Problem Cause Solution

Redundant entry Manually entering Create a

of customers the customers registration

information. information in a module to prevent

log book. redundancy.

The number of Limited Implement an

orders are manpower. Order Module.

sometimes too

many to be

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accommodated by

the owner.

The number of Stocks are being Create a

stocks is not being counted manually database.

monitored Implement an

accurately. Inventory Module.

Method of Customers Implement a

payment is not payment should Payment Module.

convenient for the be given (PAYPAL, Bank

customers. personally to the Transfers or CDO)

companys office.

The delivery The owner of the Implement a

locations are business Delivery Module

limited. personally drives and have a carrier

and delivers the (LBC).

products to the

address of the

customer.

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Basically, with an Online Transaction System, it is easier to monitor the list

of products and every transaction being made. The NineteenSeventeens can

organize every transaction or records in the database. Also, having a website for

the business will increase its popularity and it their customers. The business will

also increase their sales and profit, because they can provide service in a short

period of time.

EXISTING FORMS

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CHAPTER IV

System Analysis of the Proposed System

This chapter will discuss the Narrative Description of the Proposed Online

System, the new Business Policies and Procedures, the Design of the Proposed

Online System (which is the development method or strategy), the ERD, the

Database Structure, the Definition of Tables, the Data Dictionary, the Context

Diagram, Level 1 Diagram, Exploded 1-3 diagrams. Also, this chapter will show

you the websites sample homepage design and proposed forms and reports.

NARRATIVE DESCRIPTION OF THE PROPOSED ONLINE SYSTEM

FOR THE NINETEENSEVENTEES

The proposed system for the NineteenSeventees will include new

modules that will be automated like the registration, ordering, inventory, payment

and delivery. All of these could help the business to be more efficient and to

operate faster and to have accurate transactions with their customer.

With the new proposed system, the business will no longer spend a hard

time recording the customers information, product information, availability of

stocks, and updating the transactions made. The proposed systems database

has the ability to store new and existing customers information. The new

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proposed system is more secured, the business can avoid loss of records and

other important information because it is backed-up with a database to store all

important information for transaction records for future use.

NEW BUSINESS POLICIES AND PROCEDURES

Policies:

When the order is within the premise of San Pablo City, Laguna the

customer can pick up the product in the business location.

When the order is outside the premise of San Pablo City, Laguna; a

courier (LBC) will take place.

For single to a maximum of 10 pieces, there is a maximum allowance of

10-working/delivery days after the order has been made.

For 11 to a maximum of 20 pieces, there is a maximum allowance of 20-

working/delivery days after the order has been made.

For more than 20 pieces, there is a maximum allowance of 30-

working/delivery days after the order has been made.

The customer will be notified for the price quotation within 24hours

through email.

The customer will be notified if their order/s is/are ready for pick-up

through email.
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The customer can track the delivery of their order/s through the LBC

website.

The customer will be notified for their tracking number through email.

The customer should pay the full amount before processing his/her

order/s.

The customer will not be able to claim the product if he/she will not pay the

full amount.

Payment is not refundable.

For inactive users, their account can be deleted if that account is no longer

active for 2years.

The business will still accept walk-in customers.

Procedures:

The customer will create an account and input necessary information for

the billing and delivery.

Customers may choose among the shirts that are on the website and give

their order specifications.

Their order specifications may be in jpeg or psd.

The customer may pay through paypal, bank transfers or cdo.

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DESIGN OF THE PROPOSED ONLINE SYSTEM

Development/Method Strategy

The proponents method of choice will be Waterfall Method. The said

method was picked in view of the fact that it is a straight forward approach

wherein each phase should be completed fully before moving on to the next

phase. Waterfall model works well for smaller projects because requirements are

very well understood.

Logical Design

Figure 4.1 Entity Relationship Diagram

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Database Structure

Unnormalized Table

Table 4.1 Unnormalized Form

CusNum CusLName CusFName OrderNum OrderDate

ItemNum ShirtType Quantity ItemPrice CusAdd

CusLand CusMobile CusEadd CusUser CusPword

PayNum PayAmount DeliveryTime DeliveryNum OrderDate

DeliveryDate DeliveryAdd DeliveredByWhom AvailableStocks ShirtSize

ShirtColor OrderDesign QuotationStatus DesignPrice TrackingNum

FIRST NORMAL FORM

Table 4.2 First Normal Form

CusNum CusLName CusFName CusAdd CusLand

CusMobile CusEadd CusUser CusPword OrderNum

OrderDate OrderTime Quantity OrderDesign DesignPrice

QuotationStatus PayNum PayAmount DeliveryNum DeliveryAdd

DeliveredByWhom TrackingNum

ItemNum ShirtType ShirtSize ShirtColor ItemPrice AvailableStocks

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SECOND NORMAL FORM

Table 4.3 Second Normal Form Customer Table

CusNum CusLname CusFname CusAdd CusLand

CusMobile CusDEadd CusUser CusPowrd

OrderNum OrderDate OrderTime Quantity OrderDesign DesignPrice QuotationStatus

PayNum PayAmount

DeliveryNum DeliveryAdd DeliveredByWhom TrackingNum

ItemNum ShirtType ShirtSize ShirtColor ItemPrice AvailableStocks

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THIRD NORMAL FORM

CUSTOMER TABLE - Table 4.4 Third Normal Form Customer Table

CusNum

CusLName

CusFName

CusAdd

CusLand

CusMobile

CusEadd

CusUser

CusPword

ORDERS TABLE - Table 4.5 Third Normal Form Orders Table

OrderNum

OrderDate

OrderTime

Quantity

OrderDesign

DesignPrice

QuotationStatus

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ITEMS TABLE - Table 4.6 Third Normal Form Items Table

ItemNum

ShirtType

ShirtSize

ShirtColor

ItemPrice

AvailableStocks

PAYMENT TABLE - Table 4.7 Third Normal Form Payment Table

PayNum

PayAmount

DELIVERY TABLE - Table 4.8 Third Normal Form Delivery Table

DeliveryNum

DeliveryAdd

DeliveredByWhom

TrackingNum

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DEFINITION OF TABLES

CUSTOMER TABLE the customer table contains the customer number,

customers name last name and first name, customers address, customers

landline number and mobile number, customers username and password for

registering in the website, and lastly customers email address.

ORDERS TABLE the orders table contains the order number, order date, order

time, its quantity of orders, order design, which is the personal design of the

customer, the designs price and the quotation status to be agreed upon by the

owner and the customer.

ITEMS TABLE the items table contains the item number, shirt type, shirt size,

shirt color, item price and availability of stocks.

PAYMENT TABLE the payment table contains the payment number and

payment amount.

DELIVERY TABLE the delivery table contains the delivery number, the

delivery address, the name of the one who delivered the order and the tracking

number.

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DATA DICTIONARY

CUSTOMER TABLE - Table 4.9 Customer Table

Field Description Data Type Format

CusNum Customer INT(5) Number

Number

CusLName Customer Last VARCHAR(25) Text. Ex: Dela Cruz

Name

CusFName Customer First VARCHAR(25) Text. Ex: Juan

Name

CusAdd Customer VARCHAR(50) Full Address (street

Address number, barangay,

city/town, province)

CusLand Customer VARCHAR(13) Area code +

Landline subscriber number

(7-10 digits)

CusMobile Customer Mobile VARCHAR(13) (+63)+9digits Ex:

(+63)9123456789

CusEadd Customer Email VARCHAR(30) example@email.com

Address

CusUser Customer VARCHAR(30) Text (not less than 5

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Username characters, should

not contain spaces

or any special

characters)

CusPword Customer VARCHAR(255) Text (not less than 5

Password characters, no

spaces or special

characters)

ORDERS TABLE - Table 4.10 Orders Table

Field Description Data Type Format

OrderNum Order Number INT(5) Number

OrderDate Order Date DATE 2016-10-10

OrderTime Order Time TIME 13:10:05 (Military

time: hours,

minutes,

seconds)

Quantity Quantity INT(50) Number

OrderDesign Order Design VARCHAR(255) Text

DesignPrice Design Price DOUBLE(10,2) Number

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QuotationStatus Quotation Status VARCHAR(15) Quoted,

Unquoted or Paid

CusNum (FK) Customer Number INT(5) Number

ItemNum (FK) Item Number INT(5) Number

ITEMS TABLE

Table 4.11 Items Table9

Field Description Data Type Format

ItemNum Item Number INT(5) Number

ShirtType Shirt Type VARCHAR(20) Text

ShirtSize Shirt Sze VARCHAR(10) Text

ShirtColor Shirt Color VARCHAR(20) Text

ItemPrice Item Price DOUBLE(5,2) Number

AvailableStocks Available Stocks INT(3) Number

PAYMENT TABLE

Table 4.12 Payment Table

Field Description Data Type Format

PayNum Payment Number INT(5) Number

PayAmount Payment Amount DOUBLE(5,2) Number

OrderNum (FK) Order Number INT(5) Number

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DELIVERY TABLE

Table 4.13 Delivery Table

Field Description Data Type Format

DeliveryNum Delivery Number INT(5) Number

DeliveryAdd Delivery Address VARCHAR(50) Full Address

(street number,

barangay,

city/town,

province)

DeliveredByWhom Who delivered the VARCHAR(20) LBC or Mr./Mrs.

product Aquino

TrackingNum Tracking Number VARCHAR(100) Text

OrderNum (FK) Order Number INT(5) Number

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Data Flow Diagram

Figure 4.2 Context Diagram

E-RECEIPT

CUSTOMER QUOTATION PAYPAL

ACCOUNT VALIDATION

0
ACCOUNT DETAILS

ORDER QUOTATION REQUEST DETAILS PROPOSED


PAYMENT DETAILS
SYSTEM
DELIVERY DETAILS

PAYMENT DETAILS

ADD PRODUCTS DELIVERY CONFIRMATION

EDIT PRODUCTS

SALES REPORT

OWNER CUSTOMER DATA DELIVERY DETAILS LBC

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Level 1 Diagram

Figure 4.3 Level 1 Diagram

T1 CUSTOMER

ORDER
QUOTATION
ACCOUNT DETAILS REQUEST
DETAILS
T2 ORDER

1
CONFIRMED
SIGN
ACCOUNT
UP/LOG IN QUOTATION
DETAILS

ORDER
QUOTATION 2
REQUEST PROCESS QUOTATION
ACCOUNT DETAILS DETAILS ORDER QUOTATION REQUEST SECRETARY
REQUEST DETAILS

QUOTATION
CONFIRMATION
QUOTATION
CUSTOMER
ITEM
DETAILS
QUOTATION T3 ITEM

PRODUCT
QUANTITY T4 PAYMENT
ORDERED

1
3
PAYMENT DETAILS PROCESS
PAYMENT
ACCOUNTTHRU PAYMENT DETAILS
E-RECEIPT PAYPAL

DELIVERY DETAILS T5 DELIVERY

1
5
DELIVERY MAKE DELIVERY
DELIVERY REQUEST ACCOUNT DELIVERY DETAILS
(LBC) REQUEST

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Exploded 1

Figure 4.4 Exploded of Account

1.0

CUSTOMER ACCOUNT DETAILS CREATE ACCOUNT

ACCOUNT
VERIFICATION
DETAILS
CUSTOMER
T1
TABLE

SUCCESSFUL
1.2 VERIFICATION 1.1
VERIFICATION SEND ACCOUNT
LOGIN
DETAILS VERIFICATION E-MAIL

VERIFICATION

Figure 4.4 displays how the system obtains personal information about the

customer to register an account. First the system obtains and stores the

necessary data or account details provided by the customer to the customer

table. Then the system will verify the customer through email. After that, the

customer may now login to their new account through the website.

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Exploded 2

Figure 4.5 Exploded of Order Quotation

ITEM NUMBER

2.0
ITEM DESCRIPTION
ORDER
CUSTOMER
REQUEST
GET SHIRT DETAILS AND T3 ITEMS TABLE
PRICE

ORDER DETAILS

2.1 2.2
SHIRT DETAILS
UPLOAD CUSTOMER MAKE QUOTATION
AND
DESIGN CUSTOMER DESIGN REQUEST

QUOTATION
CUSTOMER DESIGN

SHIRT DETAILS QUOTATION


T ORDERS TABLE AND REQUEST
CUSTOMER DESIGN DETAILS

CONFIRMED QUOTATION QUOTATION


QUOTATION
DETAILS
QUOTATION
CONFIRMATION

2.3

DISPLAY QUOTATION SECRETARY

2.4

CONFIRM QUOTATION

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Figure 4.5 shows how the system will the handle the customers order.

The customer will choose which shirt type, size, color and amount of the shirt

they want to imprint. Then the customer will upload their desired design which

will then be saved on the orders table. Then the system will make a quotation

request so that the user will know how much his/her order will cost. The quotation

request will then be sent to the secretary, which will create the quotation. The

created quotation will then be displayed and presented to the customer and will

be up for confirmation. When the quotation has been confirmed, the quotation

details containing the ordered item details, design and price will be saved to the

orders table.

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Exploded 3

Figure 4.6 Exploded of Payment

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Figure 4.6 shows how payment will be made. First, the customer will choose the

payment method (pay with PayPal account or use credit or debit card. The

payment summary will then be computed and displayed. The customer will then

proceed to payment. After that, the amount paid will then be transported to the

payment table. After payment, the inventory will be updated deducting the

quantity of items ordered.

WEBPAGE DESIGN HOMEPAGE

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PROPOSED FORMS

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REPORTS

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CHAPTER V

Preliminary Investigation

This chapter will discuss the Summary, Conclusion, the Feasibility of the

Study, the Benefit Analysis, the Problem-Solution Evaluation, the Summarized

Results of Evaluation and lastly, the Recommendation.

SUMMARY

The proponents have developed an online transaction management

system for the NineteenSeventees to minimize transaction errors and data loss.

The online system will help the NineteenSeventees to maximize profitability by

competing with other shirt/hoodie printing businesses who have online stores in

the Philippines. It will also help to increase productivity by efficiently monitoring

transactions. The business will also increase sales and profit because they can

provide service in a short period of time. The existing business procedure of the

NineteenSeventees starts by a customer placing an order request via phone call

or go to the location itself and the customer must pay 50% down-payment before

the service to be rendered. The records of services are being stored manually in

a record book. The business is also experiencing data loss due to unorganized

records. The business does not have a database that will store all the records.

The new system designed for the NineteenSeventees would be an online


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transaction management system. The proposed online system consists of five

modules registration, ordering, inventory, delivery and payment. In the

registration module, the customer must fill up necessary information for payment

and delivery details. In the order module, the order can be done by the

customers online. Customers can easily make transactions with the business

through the business website. Customers can choose among the products

offered, specify quantity, the size, the color, and the mode of payment and other

details for claiming purposes. In the inventory module, the owner can keep track

of the availability of stocks. In the payment module, it will let the customers

choose the mode of payment; they can pay through PayPal. They will be able to

know the price and sum up the amount of their purchases so they could be able

to meet their preferred budget. In the delivery module, it will help the business

monitor the status of the product. The business will know the information of the

customer for when and where the product should be delivered. The webpage of

the system features the products offered, the products that were made and the

sizes and colors that are available.

CONCLUSION

The proponents conclude that having an Online Transaction Management

System for the NineteenSeventees will make their life easier. First, they have

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created a registration module that handles the customers information. Second,

they have created an ordering module for the list of products available in the

business. Third, they have created an inventory module that handles the stocks

available in the business. Fourth, they have created a payment module to handle

all the payment information. And lastly, they have created a delivery module to

handle all the delivery information. With these modules, the proponents conclude

that these will help the owners monitor and organize every transaction made.

Also, having a website for the business will increase the marketability and it will

also increase the number of customers. The business will also increase sales

and profit because they can provide service in a short period of time.

FEASIBILITY

Operational

The management supports the project and gives out data that is

necessary for the development of the system. Employees would not be reduced

but they would be given appropriate training in order for them to become

computer literate and to be able to operate the system. The developers maintain

a close communication with the business owners on what they would like the

system to offer to users and how the system would handle the business process.

The developers also plan to be able to cater the needs of the customers, thus the

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proposed system will be user-friendly ensuring that the customer will not have a

hard time using it. The proposed system will reduce the manual labor for both the

customer and the management. Customers will not need to go directly to the

place of business to place their orders. The business process will be faster and

monitoring of transactions will also be easier for the business management.

Technical

The online system is a practical proposition given that at this age and

time, people are almost always online and it will be more accessible for

customers. The hardware and software needed are already present and

available at the place of business. The hardware needed is a basic computer

which can do the necessary tasks and it is already available and is still in good

condition so there is no need to buy a new one.

The technical operator can be the current staff of the business which will

be trained by the developers to operate the system. The proposed system will be

user-friendly so minimal training is required for the current staff.

Economic

The NineteenSeventees is currently using a manual based system to

handle the day-to-day transactions with the customers. With the proposed online

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system, customers can place their orders 24/7 because it will be online. The

business will be able to accept orders nationwide. The business will be able cater

to people at home using only their computers. The proposed system will also

offer a user-friendly environment in which it will enable the customers and also

the management to navigate and use the system with ease.

The records will be easier to monitor because all the data will be stored in a

database and the system will also produce reports which can be viewed and

accessed by the management anytime to help them monitor the business

transactions and it will also minimize manual labor of the staff.

BENEFIT ANALYSIS

The developers came up with an online transaction management system

for the NineteenSeventees. It would benefit the customers by being a one stop

shop for them by having all available products displayed on the website and

allowing them to place their orders online via user friendly functions. This will

engage the customers because of the easy access and services available in their

finger-tips.

As customers benefit, company in return will benefit. The website helps

the company systemize their work flow by receiving customer profiles, confirmed

orders and stocks availability. The website can also help the company trace and
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record the profit and market research which will be useful in the future, if

company decides to make any improvement or upgrade.

PROBLEM-SOLUTION EVALUATION

Problem 1: The NineteenSeventees is currently using a manual based.

Problem 2: The NineteenSeventees do not have transaction records because of

the absence of the database that results to loss of transaction records and have

a hard time on monitory payment and delivery.

Solution 1: The team developed an Online Transaction Management System for

the NineteenSeventees that will accommodate the orders of the customers in a

short period of time.

Solution 2: The online system will store data and all the transactions that will

occur between the system and the customer.

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Table 5.1 Summarized Results of System Evaluations Administered to the

Juniors IT of San Beda College, Manila

SAD System Evaluation Computation


Items No. of Respondents who No. of WMA Average
checked the nos. Respondents WMA
correspondingly
44 Per
1 2 3 4 5 category
A USER FRIENDLINESS 3.92
1 1 10 23 10 174 3.95
2 10 24 10 176 4
3 19 18 7 164 3.73
4 1 8 25 10 176 4
B EASY TO USE 4.22
1 2 15 17 151 3.43
2 9 25 10 177 4.02
3 10 25 19 225 5.11
4 4 22 18 190 4.32
5 11 13 20 185 4.20
C SECURITY CONTROL 4.39
1 7 23 24 233 5.30
2 13 23 8 171 3.89
3 6 30 8 178 4.05
4 3 25 16 189 4.30
D SYSTEM IMPLEMENTATION 4.13
1 4 21 19 191 4.34
2 3 10 17 14 174 3.95
3 6 25 13 183 4.16
4 5 25 14 185 4.20
5 11 21 12 177 4.02
E OVERALL IMPACT 4.04
1 5 27 12 173 3.93
2 7 24 13 182 4.14
3 8 26 10 178 4.05
4 7 26 11 180 4.09
5 1 11 19 13 176 4
WEIGHTED 4.15
MEAN
AVERAGE

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Table 5.2 Summarized Results of System Evaluations Administered to the

Owners

SAD System Evaluation Computation


Items No. of Respondents who No. of WMA Average
checked the nos. Respondents WMA
correspondingly
2 Per
1 2 3 4 5 category
A USER FRIENDLINESS 16
1 8 4
2
2 2 8 4
3 2 8 4
4 2 8 4
B EASY TO USE 20
1 2 8 4
2 2 8 4
3 2 8 4
4 2 8 4
5 2 8 4
C SECURITY CONTROL 13
1 2 6 3
2 2 8 4
3 2 6 3
4 2 6 3
D SYSTEM IMPLEMENTATION 18
1 2 8 4
2 2 6 3
3 2 6 3
4 2 8 4
5 2 8 4
E OVERALL IMPACT 20
1 2 8 4
2 2 8 4
3 2 8 4
4 2 8 4
5 2 8 4
WMA 87 = 4.35

San Beda College, Manila


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Online Transaction Management System of the NineteenSeventees

RECOMMENDATION

The proponents recommend the NineteenSeventees to immediately

implement the online transaction system for it will greatly help by reducing the

turn over time and therefore resulting to an increase in productivity.

The online system will also provide a database wherein the company can

be easily organized and managed. Data loss will not be a problem anymore for

the system will provide a backup of the said database.

The implementation of the online system will also provide customers an

easy way to view and purchase products from the site for it can be easily

accessed with a computer or a smartphone whenever the customers have

internet access.

The team would also like to recommend this online transaction

management system to similar businesses as an expansion to their target market

and to adapt to the needs of the customers of going online to place an order. In

the future, the system can be expanded. Different modules can be added.

San Beda College, Manila


SAD 01-01 Page 77
Online Transaction Management System of the NineteenSeventees

BIBLIOGRAPHY

google.com | w3schools.com | youtube.com | stackoverflow.com |

fontawesome.io

APPENDICES

Location of the Business, Processes and Implementation

The residence of the owners Mr. and Mrs. Aquino.

San Beda College, Manila


SAD 01-01 Page 78
Online Transaction Management System of the NineteenSeventees

The NineteenSeventees is located at their home in San Pablo City, Laguna. This

is where they take orders, design them and press them.

San Beda College, Manila


SAD 01-01 Page 79
Online Transaction Management System of the NineteenSeventees

Sample Receipt.

Interview Questions

Sample questionnaire:

Name of the Business:

Years in Business:

Owner of the Business:

Location of the Business:

San Beda College, Manila


SAD 01-01 Page 80
Online Transaction Management System of the NineteenSeventees

Are you using a manual-base to record your transactions?

Yes No

Do you usually lost some data due to unorganized records?

Yes No

Are you open to have an online system?

Yes No

Website Homepage

San Beda College, Manila


SAD 01-01 Page 81
Online Transaction Management System of the NineteenSeventees

Anja Viktoria Louise C. Aquino


182 Balagtas blvd., San Pablo City, Laguna 4000 09778292652 aquinoanja@ymail.com

Date of Birth: October 10, 1996


Personal Age: 19
Information Gender: F

Civil Status: Single


Nickname: Anj/Ja
Place of Birth: Laguna
Religion: Roman Catholic

Education San Beda College, Mendiola Manila (2013-


Present)
638 Mendiola St., San Miguel, Manila, Metro
Manila
Anticipated Graduation: 2017
Major: Information and Communications
Technology (ICT)
Current GPA: 1.66

Canossa College, San Pablo City (2003-


2013)
Lakeside Park Subdivision, Azcarate Cir, San
Pablo City, 4000 Laguna
Graduated: March 2013
Second Honor (2010-2013)

San Beda College, Manila


SAD 01-01 Page 82
Online Transaction Management System of the NineteenSeventees

John Conrad P. Dacusin

#54-C Valencia Street, New Manila; Quezon City

Mobile: +63 915 492 1337

conraddeeyo@gmail.com

EDUCATION

San Beda College

Mendiola, Manila City

Bachelor of Science in Information and Communications Technology

2013-Present

St. Johns Academy

San Juan City, Metro Manila

Secondary

Date Graduated April 2013

St. Johns Academy

San Juan City, Metro Manila

Primary

Date Graduated April 2009

San Beda College, Manila


SAD 01-01 Page 83
Online Transaction Management System of the NineteenSeventees

FAJARDO, CARLO CATAPANG


#368 Barangay Camacho, Balanga City, Bataan
(+63)9062579851
carlofajardo111@gmail.com

EDUCATIONAL BACKGROUND

2013 to Present San Beda College, Mendiola, Manila


Anticipated Bachelor of Science in Information
Communication Technology

2009 to 2013 Tomas Del Rosario College, Balanga City, Bataan


Secondary Education

2007 to 2009 St. Josephs College of Balanga, Balanga City, Bataan


Primary Education

2003 to 2007 Tomas Del Rosario College, Balanga City, Bataan

San Beda College, Manila


SAD 01-01 Page 84

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