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About 90% of world trade is transported by sea, with ships and ports
acting as the arteries of the global economy. Ports increasingly rely on
communications systems to keep operations running smoothly, and
any IT glitches can create major disruptions for complex logistic supply
chains.
The cyber attack was among the biggest-ever disruptions to hit global
shipping. Several port terminals run by a Maersk division, including in
the United States, India, Spain, the Netherlands, were still struggling
to revert to normal operations on Thursday after experiencing massive
disruptions.
South Florida Container Terminal, for example, said dry cargo could
not be delivered and no container would be received. Anil Diggikar,
chairman of JNPT port, near the Indian commercial hub of Mumbai,
told Reuters that he did not know "when exactly the terminal will be
running smoothly."
His uncertainty was echoed by Maersk itself, which told Reuters that a
number of IT systems were still shut down and that it could not say
when normal business operations would be resumed.
It said it was not able to comment on specific questions regarding the
breach of its IT systems or the state of its cyber security as it had "all
available hands focused on practical stuff and getting things back to
normal."
"As Maersk (AMKBY, -0.71%) is about 18% of all container trade, can
you imagine the panic this must be causing in the logistic chain of all
those cargo owners all over the world?" said Khalid Hashim, managing
director of Precious Shipping, one of Thailand's largest dry cargo ship
owners.
"Right now none of them know where any of their cargoes
(or)containers are. And this 'black hole' of lack of knowledge will
continue till Maersk are able to bring back their systems on line."
Back to Basics
Maersk said the attack had caused outages at its computer systems
across the world.
The terminal is a key supply line for the delivery of domestic goods
such as milk and groceries and construction materials to Anchorage,
Alaska.
"They went back to basics and did everything on paper," McGrath said.
Ong Choo Kiat, President of U-Ming Marine Transport , Taiwan's
largest dry bulk ship owner, said the fact Maersk had been affected
rang alarm bells for the whole shipping industry as the Danish
company was regarded as a leader in IT technology.
"But they ended up one of the first few casualties. I therefore conclude
that shipping is lacking behind the other industry in term of cyber
security," he said.
"How long would it takes to catch up? I don't know. But recently all
owners and operators are definitely more aware of the risk of cyber
security and beginning to pay more attention to it."
In a leading transport survey by international law firm Norton Rose
Fulbright published this week, 87% of respondents from the shipping
industry believed cyber attacks would increase over the next five years
- a level that was higher than counterparts in the aviation, rail and
logistics industries.
Vulnerable
Last year, South Korea said hundreds of fishing vessels had returned
early to port after its GPS signals were jammed by North Korea, which
denied responsibility.
"It's certainly possible to imagine that two container ships, or, even
worse, oil or gas tankers, could be hacked into colliding, resulting in
loss of life and cargo, and perhaps total loss of the vessels," Nordell
said.
Secretive Industry