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Project Sponsor: Phil Bertolini Date Requested: 4/28/10 PM Customer No. 186
Project Goal
To conduct a feasibility study to evaluate the benefits, risks and costs associated with
positioning the IT department of Oakland County as a service provider of IT services to other
local government institutions using cloud computing.
Business Objective
To conduct a feasibility study to evaluate the benefits, risks and costs associated with
positioning the IT department of Oakland County as a service provider of IT services to other
local government institutions using cloud computing.
Major Deliverables
Approach
Research
Vendor
Presentation
Technical Architect
Server Admin, Vendor(s)
Application Development,
CLEMIS
Analysis
Review/
Feedback
Feasibility
Report
Draft
Technical Feasibility
Architect Report
Business Objective
To implement Cloud Computing Services, so that the IT department of Oakland County can be
positioned as a service provider of IT services to other local government institutions.
Major Deliverables
1. Service Definition
Technical Systems and Networking staff will produce an IT Steering Committee
approved document that describes the services provided, including: In-Scope and
Out-of-Scope Functions, Hours of Operation, Escalation Procedure, Roles and
Responsibilities, etc.
3. Policies
Management approved documents formalizing the usage of the services and tools,
Intended Usage policy and other specific policies.
5. End-User Documentation
A set of education materials to assist end-users with performing functions.
Benefits
See Return on Investment (ROI) Analysis Document
Intangible
Improved Service
None identified.
Product/Service Accuracy
Product/Service Productivity
None identified.
Impact
Number of Users All
Divisions All
Risk
Business Environment Medium project will require some changes to existing
business processes.
Assumptions
Staffing IT staffing: resources will be available for the hours indicated per the attached
project plan.
Other Staffing: additional staffing will be available as follows:
Facilities
None identified.
Technical
Implementing second business objective is subject to finding of feasibility studies in the
first business objective.
Cloud environment setup estimates are for setting up one virtual server, one SQL 2005
database server.
Application installed for the cloud environment will be EHealth Food application which is
Java application with Oracle database.
Implementation estimates assume use of existing WebSphere and Business Object
environment.
Funding
Information Technology
Other
Feasibility Study estimates is based on presentations from four vendors.
Priority
Constraints
None identified.
Exclusions
None identified.
Phase(s): All
IT Management Approval:
Reason:
Title: Date:
PROJECT SUMMARY
Title: Date:
3.1.2 - Research and develop a Constituent 3.1.6 - Increase the agility and responsiveness of
Relationship Management (CRM) strategy business units by expanding customer analytics
3.1.3 - Promote mobility and location integration in 3.1.7 - Leverage the County's Internet presence
business applications and portal as a branded consolidated point of
access to all County information and services
3.1.4 - Utilize ecommerce platform to offset costs through a web browser
and expand product offerings to customers
3.1.8 - Centralize identity and access management
for all applications and content
3.2 - Enhance ability to provide effective and timely customer (County departments and CVTs) service
3.2.1 - Implement a centralized service center 3.2.4 - Provide a high-quality training program to
strategy to provide a single point of contact for empower employees through technology
service delivery
3.2.5 - Develop a formalized customer
3.2.2 - Implement the IT Infrastructure Library (ITIL) communication plan
best practice framework for IT Service Management
3.2.6 - Build IT Staff expertise through professional
3.2.3 - Define a service and support strategy that development
clearly identifies the IT service provided
3.2.7 - Expand capacity through ongoing
organizational review and selective outsourcing X
3.3.2 - Implement a Microsoft infrastructure strategy 3.3.6 - Improve service availability through network
design and management strategies
3.3.3 - Implement a consolidated security strategy
3.3.7 - Establish enhanced capacity planning and
recovery management strategies
3.3.4 - Establish a standard personal computing
hardware and software product suite, SLA, and
replacement schedule for all County personal
computers
Project Summary
Annual Return on Investment (227,533) (54,108) (54,108) (54,108) (54,108) (54,108) (498,073)
Annual Costs/Savings Ratio 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Project Cumulative Statistics:
Cumulative Total Savings 0 0 0 0 0 0 0
Cumulative Total Costs 227,533 281,641 335,749 389,857 443,965 498,073 498,073
Cumulative Return on Investment (227,533) (281,641) (335,749) (389,857) (443,965) (498,073) (498,073)
Cumulative Cost/Savings Ratio 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
T60186CC[1].xls/Project Summary
Date Printed: 9/8/2010
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T60186CC Oakland County -- Cloud Computing As Of: 9/8/2010
Return on Investment Analysis
Savings Detail
T60186CC[1].xls/Savings Detail
Date Printed: 9/8/2010
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T60186CC Oakland County -- Cloud Computing As Of: 9/8/2010
Return on Investment Analysis
Savings Detail
T60186CC[1].xls/Savings Detail
Date Printed: 9/8/2010
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T60186CC Oakland County -- Cloud Computing As Of: 9/8/2010
Return on Investment Analysis
Savings Summary
Cost Avoidance:
Intangible Benefit:
Savings Total:
T60186CC[1].xls/Savings Summary
Date Printed: 9/8/2010
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T60186CC Oakland County -- Cloud Computing As Of: 9/8/2010
Return on Investment Analysis
Cost Detail
Affects Project RO
Project Cost Unit Rate per Annual
Cost Description Category Budget Category/Funding Source Desc Units Unit Total Cost Multiplier Y1 Y2 Y3 Y4 Y5
IT Hours - New Development Development Svcs IT - Information Technology / 17030 HR 1,716 89 152,680 X
IT Hours - System Maintenance Development Svcs IT - Information Technology / 17030 HR 125 89 11,125 x x x x x
IT Hours - Customer Support Development Svcs IT - Information Technology / 17030 HR 200 89 17,800 x x x x x
IT Hours - Planned Maintenance Development Svcs IT - Information Technology / 17030 HR 200 89 17,800 x x x x x
Application server - Acquisition/Upgrade
(Virtual Server) Infrastructure IT - Information Technology / 17030 HR 1 1,350 1,350 X x x x x
Database server - Acquisition/Upgrade
(Consolidated Server with dedicated
instance) Infrastructure IT - Information Technology / 17030 HR 1 1,900 1,900 x x x x x
Oracle Enterprise Per Processor -
Includes Year 1 Maintenance Infrastructure 1 21,372 21,372 X
Oracle Enterprise Per Processor - Year
2 and Beyond Infrastructure 1 3,432 3,432 X X X X
Websphere Basic Per Processor
Single/Dual Core - Includes Year 1
Maintenance Infrastructure 1 3,506 3,506 X
T60186CC[1].xls/Cost Detail
Date Printed: 9/8/2010
Page 5 REV: February 17, 2009
T60186CC Oakland County -- Cloud Computing As Of: 9/8/2010
Return on Investment Analysis
Cost Detail
Affects Project RO
Project Cost Unit Rate per Annual
Cost Description Category Budget Category/Funding Source Desc Units Unit Total Cost Multiplier Y1 Y2 Y3 Y4 Y5
T60186CC[1].xls/Cost Detail
Date Printed: 9/8/2010
Page 6 REV: February 17, 2009
T60186CC Oakland County -- Cloud Computing As Of: 9/8/2010
Return on Investment Analysis
Cost Detail
T60186CC[1].xls/Cost Detail
Date Printed: 9/8/2010
Page 7 REV: February 17, 2009
T60186CC Oakland County -- Cloud Computing As Of: 9/8/2010
Return on Investment Analysis
Cost Detail
T60186CC[1].xls/Cost Detail
Date Printed: 9/8/2010
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T60186CC Oakland County -- Cloud Computing As Of: 9/8/2010
Return on Investment Analysis
Cost Summary
Software Subtotal:
Infrastructure:
Oracle Enterprise Per Processor - Includes
Year 1 Maintenance 21,372 21,372
Oracle Enterprise Per Processor - Year 2
and Beyond 3,432 3,432 3,432 3,432 3,432 17,160
Training Subtotal:
Other:
Other Subtotal:
Costs Total: 227,533 54,108 54,108 54,108 54,108 54,108 498,073
T60186CC[1].xls/Cost Summary
Date Printed: 9/8/2010
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T60186CC Oakland County -- Cloud Computing As Of: 9/8/2010
Return on Investment Analysis
Assumptions
Date Assumption Description
Cost Detail - Line 3 -- 1716 hours from the Workbench WBS includes Scope, Contingency and PM, and blended rate of $89 for TSN and IT
16-Jun-10 resources.
Cost Detail - Line 4,5,6 -- Cost for Planned Maintenance, System Maintenance and Customer Support hours include blended rate of $89 for
08-Sep-10 TSN and IT resources.
The Implementation estimates are for setting up one virtual server, one SQL 2005 database server and installing one in-house application
16-Jun-10 with one database in the cloud environment.
Implementation Assumes use of virtualized environment for one applicaton server (1350 USD annually per component, includes server
16-Jun-10 software and maintenance costs)
Implemented application will have have dedicated instance on shared consolidated Database Server (1950 USD Annual usage charge
16-Jun-10 includes server maintenance and server software costs)
T60186CC[1].xls/Assumptions
Date Printed: 9/8/2010
Page 10 REV: February 17, 2009