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Page Plan For PMO Metrics Kigospace.com

MEETRIC AREA METRICS METRIC TARGET

% of investment Project Manager Organisa8onal Organisa8on

decisions inuenced by sa8sfac8on score of customer sa8sfac8on percep8on of improved
PMO par8cipa8on and value of PMO services percep8on of PMO por@olio management PMO value to
PMO VALUE provided data (survey) value contribu8on to and priori8sa8on organisa<on visible
project management and demonstrated.
within the organisa8on
(survey)

% of projects aligned % of projects have Improved co-ordina8on Es8mated ROI X Actual Op<mised porDolio
with organisa8onal suppor8ng and of resource ROI management ensuring
PORTFOLIO goals validated business management (planned alignment with
MANAGEMENT cases (should be 100%) vs. actual) strategic goals and
eec<ve resource
management.

% of projects reviewed % of projects that were % of project business Eec<ve project

during execu8on by audited at major cases that were governance ensuring
senior management milestones reviewed and validated ongoing business case
GOVERNANCE at major milestones valida<on and project
status aligned with
deliverables

% of projects Number of projects % of projects % of projects with The number of open

completed within completed during this completed on 8me - deliverables (Accepted issues and there ageing
budget vs. cost nancial year vs. deliverables (On Time vs. Rejected) on a monthly basis
overruns previous year vs. Late)
(produc8vity)
Projects are compliant
% of projects repor8ng Improved visibility of % of projects complying The monthly number The total cost impact of with organisa<onal
earned value on a risks and with project and status of change all the changes on a policies, standards and
PROJECT monthly basis interdependencies of management standards requests (approved, monthly basis processes. Changes,
MANAGEMENT projects & methods for audit rejected and pending) issues and risks are
requirements managed in a
controlled manner.
The total number of The total number of The total cost value of Budget and Schedule Number of escalated
risks open (Size, risks by ageing on a risk by month (by Variance issues
Schedule, Quality, monthly basis adding up individual
Stang, and Cost) on a risk
monthly basis

% of projects with post- Business Stakeholder Business Stakeholder

project reviews customer sa8sfac8on customer sa8sfac8on Project outcomes
deliver expected
score for project score for stakeholder
POST PROJECT performance (survey communica8ons and benets resul<ng in
stakeholder
per project) governance repor8ng
sa<sfac<on.
(survey)

Copyright: Kigospace 2013 version 1