SUMMER TRAINING PROJECT REPORT

ON
EMPLOYEE HEALTH & SAFETY & EMPLOYEE ENGAGEMENT

Submitted in the partial fulfillment of the requirement for the

Award of the degree of

Master of Business Administration

(2016-2018)

Under the supervision of: Submitted by:

Mr. Mukut Raj Malkar sir Priya sahu

Mr. Nikhil Rathi sir

 DECLARATION

I hereby declare that my Summer Training Report entitled -----------------

is an authentic work done by me as part of my study at ITC.

The Project was undertaken as a part of the course curriculum of MBA Full Time
Programme of Barkatullah University, Bhopal. This has not been submitted to any
other examination body earlier.

Date: _________

Signature -
Name: Priya sahu
MBA Full Time III Semester
Oriental College of Management
Bhopal
 ACKNOWLEGEMENT
I would at the very onset, like to thank Mr. Mukut Raj Malkar sir, ITC
limited for providing me the opportunity to perform my summer
internship program in the company.

I, would like to , give special thanks and gratitude to Mr. . Mukut

Raj Malkar sir , Mr. Nikhil Rathi sir for mentoring and providing the
necessary data and information as and when required throughout
the project . Their support and encouragement has been a source of
inspiration for me and made my journey in ITC.
CONTENT
 INTRODUCTION
ITC Limited or ITC is an
Indian conglomerate headquartered in Kolkata, West
Bengal. Its diversified business includes five
segments: Fast-Moving Consumer Goods (FMCG),
Hotels, Paperboards & Packaging, Agriculture Business &
Information Technology.
Established in 1910 on 24 august as the Imperial
Tobacco Company of India Limited, the company was
renamed as the Indian Tobacco Company Limited in
1970 and further to I.T.C. Limited in 1974. The periods in
the name were removed in September 2001 for the
company to be renamed as ITC Ltd. The company
completed 100 years in 2010 and as of 2012-13, had an
annual turnover of US$8.31 billion] and a market
capitalization of US$45 billion. It employs over 25,000
people at more than 60 locations across India and is part
of Forbes 2000 list.
 FMCG
It is ITC's strategic intent to secure long-term
growth by synergising and blending the diverse
pool of competencies residing in its various
businesses to exploit emerging opportunities in
the FMCG sector.
The Company's institutional strengths - deep
understanding of the Indian consumer, strong
trademarks, deep and wide distribution network,
agri-sourcing skills, packaging know-how and
cuisine expertise - continue to be effectively
leveraged to rapidly grow the new FMCG
businesses.
ITC has rapidly scaled up presence in its newer
FMCG businesses comprising Branded
Packaged Foods, Lifestyle Retailing, Education
and Stationery products, Personal Care
products, Safety Matches and Incense Sticks
(Agarbatti), at an impressive pace over the last
several years, crossing Rs. 9700 crore mark in
2015-16.
 FMCG PRODUCTS
Personal care products

Safety matches & Agarbattis

Food

Stationary
 |

ITC's EHS Policy

ITC's mission is to sustain and enhance the wealth-
generating capacity of its portfolio of businesses in
a progressively globalizing environment. As one of
India's premier corporations employing a vast
quantum of societal resources, ITC seeks to fulfill a
larger role by enlarging its contribution to the
society of which it is a part. The trusteeship role
related to social and environmental resources,
aligned to the pursuit of economic objectives, is
the cornerstone of ITC's Environment, Health and
Safety philosophy. ITC's EHS philosophy cognizes
for the twin needs of conservation and creation of
productive resources.
In the multi-business context of ITC, Corporate
Strategies are designed to create enduring value
for the nation and the shareholder, through
leadership in each business and the attainment of
world-class competitive capabilities across the
value chain. The objective of leadership extends to
all facets of business operations including
Environment, Health and Safety.

ITC is, therefore, committed to conducting its

operations with due regard for the environment,
and providing a safe and healthy workplace for
each employee. Various international and national
awards and accreditations stand testimony to ITC's
commitment to EHS. Such external recognition
further reinforces the need to direct the collective
Endeavour of the Company's employees at all
levels towards sustaining and continuously
improving standards of Environment, Health and
Safety in a bid to attain and exceed benchmarked
standards, whether regulatory or otherwise.
In particular, it is ITC's EHS policy:

To contribute to sustainable development

through the establishment and implementation
of environment standards that is scientifically
tested and meets the requirement of relevant
laws, regulations and codes of practice.
 To take account of environment, occupational
health and safety in planning and decision-
making.

To provide appropriate training and

disseminate information to enable all
employees to accept individual responsibility
for environment, health and safety, implement
best practices, and work in partnership to
create a culture of continuous improvement.

To instill a sense of duty in every employee

towards personal safety, as well as that of
others who may be affected by the employee's
actions.

To provide and maintain facilities, equipment,

operations and working conditions which are
safe for employees, visitors and contractors at
the Company's premises.

To ensure safe handling, storage, use and

disposal of all substances and materials that is
 classified as hazardous to health and
environment.

To reduce waste, conserve energy, and

promote recycling of materials wherever
possible.

To institute and implement a system of regular

EHS audit in order to assure compliance with
laid down policy, benchmarked standards, and
requirements of laws, regulations and
applicable codes of practice.

To proactively share information with business

partners towards inculcating world-class EHS
standards across the value chain of which ITC
is a part.

All employees of ITC are expected to adhere to and

comply with the EHS Policy and Corporate Standards on
EHS.

ITC's EHS Policy extends to all sites of the Company. It

will be the overall responsibility of the Divisional/SBU
Chief Executives, through the members of their
Divisional Management Committees, General Managers
and Unit Heads, to ensure implementation of this Policy
and Corporate Standards on EHS, including formation of
various committees and designating individuals for
specific responsibilities in respect of their Division/SBU.

The Corporate EHS Department is responsible for

reviewing and updating Corporate Standards on EHS,
and for providing guidance and support to all concerned.

ITC flags off its first rural mall in

Madhya Pradesh.
 Inside Chaupal Sagar: A new shopping experience for the rural folk in Rafiqganj

IN Madhya Pradesh, all roads lead to potholes. Despite

that, over the past month, a string of senior corporate
executives from FMCG and durable companies alike have
been making a car-rattling, bone-jarring 40-odd kilometers
journey from Bhopal towards Sehore. Another four-odd
kilometer beyond the town, just before the village of
Rafiqganj, stands a freshly painted long, squat building
that looks like a hangar. It is this cream, blue and green
edifice that is attracting all the attention.
Sometime back, ITC chairman Yogi Deveshwar promised
his shareholders that the company would open 1,000 rural
malls in India. This is the first one to have come up. As
such, Chaupal Sagar is one of the first organized retail
forays into the hinterland. It was soft-launched on 15
August. Early last week, when BW travelled to Rafiqganj,
only the mall was up. But the rest of the infrastructure was
expected to be ready only by the first or second week of
October.
Walk into the building and the first thing you notice is the
high ceiling. That is because the building is actually a
sprawling warehouse for storing the farm produce that ITC
buys through its e-chaupals. The mall has come up in one
part of this warehouse.
As you walk around, you realize that Chaupal Sagar
cannot be shoehorned into any of the retailing categories
we are familiar with. At 7,000 square feet, it is too small to
be a mall. And while it has opted for self service, stocking
its merchandise on shelves lining the neat aisles, it stocks
a breadth of products no supermarket can. It offers almost
everything - from toothpastes to televisions, hair oils to
motorcycles, mixer-grinders to water pumps, shirts to
fertilizers... It defies pigeon-holing. It is just a very sharply
thought-out rural store.
Most of the brands it sells are national. You see Marico,
LG, Philips, torches from Eveready, shirts from ITC's
apparel business, bikes from TVS, and tractors from
Either. We will look at this part of the equation in greater
detail later. ITC is offering a very compelling proposition to
these companies. But first, a look at how this place came
up next to the warehouse.
It works like this. With its network of e-chapels, ITC
communicates its latest commodity prices to the farmers
via the Internet or VSAT lines. If they find these attractive,
they sell their produce to ITC. Listen to Rajesh Nigodia.
He is the sanchalak (the person who operates an e-
chaupal; most of them are farmers) of a small village
called Mangawali, about 14 km away from Rafiqganj. He
reckons that half the farmers in his village deal only with
ITC. Now, by setting up the mall next to the warehouse,
ITC is trying to monetize the footfalls from farmers. Agrees
R. Nandkishore, director (marketing), Philips Lighting,
which is selling its products in the mall:
"ITC realized that the farmers had just got money, that
they would spend it anyway, and that they had an empty
vehicle with which they could lug the stuff back."
As it were, prosperity in this area has been rising steadily.
According to officials at the Nabard office in Bhopal,
prosperity in this region has been rising for the past ten
years - ever since farmers began switching to soya bean
cultivation. Thanks to the information revolution catalysed
by the chaupals, says a former ITC-IBD (international
business division) employee, farmers are beginning to
hold their stocks, knowing that there is an advantage in
selling later. It helps that most of them grow soya, which is
very inexpensive to store.
In that sense, what ITC is doing with this warehouse is
similar to what it did with its kiosks. In the first phase,
having wired up the hinterland, it began using the network
to enable a two-way flow of products and services to the
rural economy. Working through the sanchalaks, ITC first
pushed its own products, like salt, into the hinterland, and
then invited others like Parachute and Philips to ride on
this distribution chain. Today, it plans to similarly create
revenue streams around its warehouses.

To Develop a Module on
Employee health and
Safety
ITC believes its workforce is a key asset contributing
to the Company's long term standing as one of
India's most admired organizations. The Company
believes that a safe and healthy work environment is
a basic requirement for ensuring employee well-
being and that best practices in occupational health
& safety enhance the Company's overall
performance. This helps in attracting and retaining
quality talent, and enhances the equity of the
Company as a responsible Corporate.
Safety in simple terms means freedom
from the occurrence or risk of injury
or loss . Industrial safety or employee
safety refers to the protection of
workers from the danger of industrial
accidents .
 SAFETY SIGNS
Safety signs can warn, prevent accidents,
inform or instruct.
What safety signs have you seen?
 Common types of safety hazards in the workplace are:
Being caught in or struck by moving machinery or other objects

Fire and explosions

Transportation and vehiclerelated accidents

Confined spaces

Violence

Slips, trips and falls

Slips, Trips and Falls:

Bad housekeeping and poor drainage can make floors and other walking surfaces wet and
slippery.

Electrical wires along the floor pose a tripping hazard.

You can fall if you are not provided with fall protection equipment, guardrails, and safe ladders.

Caught In or Struck By Moving Machinery/Objects:

Machinery can cause injuries in different ways

You can get parts of your body caught in or struck by exposed moving parts if
machines are not properly guarded, or not locked out when being repaired.
 You can be struck by flying objects from machines without protective guards.
Fire and Explosions
Improper labeling, handling or storage of certain materials can pose a risk of fire or
explosion.

Every workplace should have an evacuation plan for getting people out of a building
in case of fire and an alarm or alert system to quickly inform employees of an
emergency.

Every worker should be trained on what to do in case of an emergency.

Transportation and VehicleRelated Accidents

Operators of vehicles and equipment can be injured or cause injury to pedestrians if

equipment is unsafe or if adequate training has not been provided.

You can be seriously injured or killed after being hit by a vehicle while repairing roads or
doing other work in traffic zones. This danger exists when traffic is not properly routed
and/or adequate barriers are not placed between the workers and the traffic.
 FIRE SAFETY
Fire safety is the set of practices intended to reduce
the destruction caused by fire. Fire safety measures
include those that are intended to prevent ignition of
an uncontrolled fire, and those that are used to limit
the development and effects of a fire after it starts.
Fire safety measures include those that are planned
during the construction of a building or implemented
in structures that are already standing, and those
that are taught to occupants of the building.
Threats to fire safety are commonly referred to
as fire hazards. A fire hazard may include a situation
that increases the likelihood of a fire or may
impede escape in the event a fire occurs.
Fire needs three things to burn: Fuel, heat and oxygen.
What do you know about fire safety?