Professional Documents
Culture Documents
User Guide
1. A record of the file is kept in the Root Table or Master File Table (MFT).
2. Data is written to physical hard drive addresses. The physical addresses are labeled as 'occupied'. These addresses are
called clusters.
When file is deleted from a hard drive, the same two systems are notified:
1. The file record in the Root Table or MFT indicates the file has been deleted.
In the event of an accidental file deletion we strongly recommend that you perform the recovery operation as soon as possible.
If any new files are written to the same drive, there is a chance that the file-writing process may allocate data to these clusters.
Active@ File Recovery can be installed on and run from CD/DVD or USB disk, so that the risk of overwriting your data is
minimized.
Active@ File Recovery will help you to restore data residing on hard drives, floppy or USB drives formatted in any of the
following file systems:
Windows XP
Windows Vista
Windows Server 2000, 2003, 2008, 2008 R2, 2012
Windows 7, Windows 8, Windows 10
Windows PE (embedded Windows environment loaded from CD-ROM or USB disk)
IDE, SATA, eSATA, SAS, SSD, SCSI hard drives, USB Flash disks and Memory Cards
Damaged or deleted RAID virtual reconstruction (RAID-0, RAID-1, RAID-5, Span)
Large-sized drives (more than 2TB)
Long file names and local language (non-English) file names
Recovery of compressed, fragmented and encrypted files on NTFS
Detection and recovery from deleted or damaged partitions
Saving scan results to the storage and opening them later on
Deleted files filtering, exact or partial file name search
Disk Image creation and loading (to restore files and folders from)
Search deleted files by predefined signatures, including custom signature definition
Integration with a Disk Viewer/Editor - to be able to inspect raw disk/partition/file data
RAID-5 of different types is being supported:
Active@ Scan technology allows you to recognize files based on file signatures for the following file types:
Adobe Files
Compressed Archives
Electronic Books
FileMaker Platform
QuickTime Multimedia
Video Files
Miscellaneous Files
Custom file signatures can be defined via user templates placed into and loaded from text files. After you recover files by
signatures, you can use Organizer to organize them in folders with readable (non-abstract) names.
The free evaluation version has full functionality of all features with a limitation only on maximum size of the file being restored.
New in version 16
More pre-defined file signatures recognition: AI, ACCDB, OST, DB3, VCPROJ, USER, SVG, FBR
Support for Microsoft's new generation ReFS file system scan & data recovery
Support for Linux/Unix JFS file system scan & data recovery
New in version 15
More pre-defined file signatures recognition: AC3, MSG, 3DS, MAX, DXF, CMX, AMV, 4XM, 4XA, EPS, XZ, LZ4, BZ2,
JP2, M2V, MTS, FDB
File systems metadata display: $FILE & $INDX file records for NTFS, $DIR Directory entries for FAT/FAT32
Support for Linux/Unix XFS file system scan & data recovery
Improved Windows Logical Disk Manager (LDM) support for nested volumes
The latest Active@ Boot Disk (64-bit) and improved Boot Disk Creator
The latest Active@ LiveCD (64-bit) with updated drivers and new utilities
New in version 14
Added more pre-defined file signatures recognition: 3D Systems STL, Adobe AEP, ISO, AutoCAD DWG, Maxon C4D,
OpenOffice Spreadsheet ODS, Database ODB, Formula ODF, Graphic ODG and Presentation ODP
Added option to skip sectors while scanning in case if bad sectors detected
Included the latest Active@ Disk Editor 6, being able to browse disks and preview files
Active@ Boot Disk now being able to boot the latest UEFI Secure Boot systems
New in version 13
Added "Last Chance" recovery method for detecting files by signatures
Added recovery of 26 more pre-defined file signatures: eBooks, Adobe Flash, Real Audio, Archives: MXF, MKV, GIF,
LIT, RMF, WVC, OGG, RB, ARC, AIF, FB2, PSD, AU, 7Z, FLIC, FLAC, APE, MEF, AAC, ZOO, TAR, PCX, F4V, FLV, MMF,
SRW)
Improved processing of internal attributes for signatures: MID, MRW, RAF, X3F, PDF, RA, RM, RMVB
Ultimate package now includes linux-based bootable Active@ LiveCD, being able to boot all the latest UEFI secure boot
systems
New in version 12
Added 64-bit executable which scans disks much faster and optimizes memory usage on x64 platforms
Files detected by Signatures can be organized (sorted, viewed and placed in folders) by attributes before recovery
Added Virtual Disk option, to scan devices/disk images having different sector size
Increased memory limits (up to 3GB) for 32-bit executable to process larger data arrays on x86 platforms
New in version 11
New Look and Feel: light color scheme by default
Improved integrated Disk Editor (HexViewer), including Linux & Unix iNode & SuperBlock templates
Sorting & recovery based on file meta-data (title, date) for files detected by signatures
Added new built-in signatures for file types: 3FR, RW2, ERF, KDC, DCR, MOS, ODT, OLE and XPS
Fixed minor bugs and improved scanning and recovery algorithms
Flexible application style: can be changed from Dark to Light color schemas
Convenient 'Go Back' and 'Go Up' navigation buttons and key combinations added
Custom file signatures can be defined via user templates loaded from a text file
Improvements in recovery kernel: faster scans, more files and partitions can be detected...
Important
PROTECT THE DRIVE LOCATION WHERE YOU HAVE ACCIDENTALLY DELETED FILES.
Any program that writes data to the disk, even the installation of data recovery software can spoil your sensitive data.
DO NOT RECOVER DATA ONTO THE SAME DRIVE THAT YOU FOUND ERASED DATA!
While saving recovered data onto the same drive where sensitive data was located, you can spoil the process of recovering by
overwriting table records for this and other deleted entries. It is better to save data onto another logical, removable, network or
floppy drive.
IF YOU HAVE AN EXTRA HARD DRIVE, OR OTHER LOGICAL DRIVES THAT ARE BIG ENOUGH, CREATE A DISK IMAGE.
A Disk Image is a single-file mirror copy of the contents of your logical drive. Backing up the contents of the whole drive -
including deleted data - is a good safety precaution in case of failed recovery. Before you start recovering deleted files, create a
Disk Image for this drive.
QuickScan is a fast and basic scan. Most deleted files and folders can be found using this method.
SuperScan is a much slower and thorough scan. It processes the whole hard drive surface detecting all
possible deleted data. If, after running QuickScan you did not find your deleted files, try SuperScan. For more information on
SuperScan, click the link at the bottom of this topic.
In the Local System Devices list, select the drive you want to inspect for deleted files and folders.
Or, right-click the drive and select QuickScan from the context menu
Disk scanning starts. To cancel the scanning process for any reason, click Stop button on a progress window.
After QuickScan is completed, you can inspect detected files and volumes, and recover your data.
To locate your deleted files and folders, you may search either manually, by opening folders in the tree, or automatically, using
the search mode.
QuickScan Plus
QuickScan Plus is an advanced version of QuickScan. It processes more unallocated space where deleted data assumed to be
located, so it is a bit slower than QuickScan, however it detects more deleted files and folders. QuickScan Plus is still faster
comparing to SuperScan (which processed all available disk space: unallocated and currently allocated).
After the regular QuickScan for the particular volume completed, toolbar button label and related menu items change to
QuickScan Plus. This means that if you scan the same object one more time, some advanced features of QuickScan will be
activated. It will take a bit more time, however it could detect more deleted files and folders. Advanced features include looking
for files beyond the "live" system areas (current MFT area on NTFS, or directories tree on FAT). Moreover, for transactional file
systems, like NTFS, Log File ($LogFile) and User Journal ($UsnJrnl$) are processed to get more information about recent
transactions (deleting, renaming,...). This could be very useful when you quick-formatted your hard drive or USB flash disk.
You can tell the state of your folders by the color of the icons:
You can inspect the content of the file by selecting the file and clicking Preview toolbar button, or executing Preview
command from the context menu, or by pressing Alt+P key combination.
If you are looking for deleted files and folders, to locate them, you may search either manually, by opening folders in the tree,
or automatically, using the search mode.
If you satisfied with results, select an object (file, folder or partition) proceed with a recovery (click Recover toolbar button).
Another reason to use SuperScan is when the volume has been quick-formatted, or disk's surface has been heavily overwritten
by other data, so you are not able to find your deleted data using QuickScan and Search procedures. SuperScan gives a chance
to detect damaged file records as well as to reconstruct some known file types by signatures.
SuperScan processes the whole surface of the physical device searching for all possible logical drives (volumes) and partitions,
whether they existing, damaged or deleted. If a partition cannot be found, SuperScan keeps searching. SuperScan reads
each disk sector and looks for not only the boot sector, but also tries to reconstruct the drive structure, based on residual clues
to the drive's system structures that remain on the disk surface. This is a time-consuming process, however it usually gives
much better results than QuickScan.
When SuperScan finds file data and the deleted or damaged file is not fragmented, the SuperScan can detect files by
matching template patterns to the found data. These files collected to Signature Files folder and can be recovered from there.
Usually such files do not have name, date stamp and other file record information.
To run SuperScan:
1. In the Local System Devices list, select a physical device, or a volume that contains your data. It may be a Fixed
Disk, USB external or Removable Disk, Memory Card, and even Floppy and CD/DVD-ROM
Right-click the disk and choose SuperScan... from the context menu
Fields From and Size contain currently selected object's geometry in sectors. You can switch geometry
display to other units (Bytes, MB and GB) using drop down combo-box. If you click Scan now - this area will
be scanned by default
To select disk's area manually, type the starting sector number in the From field and the number of sectors
in the Size field. If you need several areas to be scanned, define area parameters and click Add button, then
type other area parameters and click Add again
4. If a disk has been severely damaged and partitions and files are not found, you may use the Signatures
Recognition option. Provided that the files are not fragmented, Active@ Scan technology would detect the file
signatures and would try to reconstruct files of certain types. The detected files, when this option is turned on, will
be placed into the Signature Files virtual folder and will have abstract filenames (because no file header could be
detected, only file data), however their content can be valid. You may try to recover your documents or images from
the Signature Files virtual folder later on. The None option means that no signatures recognition will be applied, it
will speed up the SuperScan process, and less memory (RAM) will be consumed. The All Signatures option
instructs SuperScan to recognize all possible supported signatures. The Documents & Photos only option lets you
recover specific file types, and Select Signatures let you choose the file particular types you want to recognize
based on signatures (including user-defined signatures being loaded from template file) and recover them later on:
6. The statistics and progress bar appear underneath the scanning area. To stop the SuperScan at anytime,
click Pause red button at bottom, or choose Pause SuperScan from the context menu. If SuperScan has been
paused, you may resume it by clicking Resume button at bottom or by choosing Resume SuperScan from the
context menu. If you have saved paused SuperScan results, its state being saved as well, so you can resume
SuperScan later on, after loading SuperScan results - even after re-boot, or on another machine having the same
HDD/USB disk attached
7. For each SuperScan process a new virtual folder named SuperScan [YYYY-MM-DD HH:MM:SS] has been added to
the Local System Devices list. The contents of this folder displayed in the tree (left panel) as well as in the
Volumes tab (right panel). You may treat SuperScan virtual folder and its contents the same way that you treat other
device nodes in the list. You may follow the same steps to scan found volumes, then search for files and folders to
be recovered
SuperScan can be a long process. You can check the estimated run time displayed on the status panel at bottom of the
Scanning Area. You can wait until SuperScan finishes, or you can inspect and manage found partitions (volumes) "on-the-fly":
Click the volume in the tree (left panel) to highlight the volume position in the Scanning Area (right panel)
Right-click the volume and choose Properties from the context menu - to check volume integrity and attributes being
detected
Double-click the volume, or choose QuickScan from the context menu - to scan the volume, browse its folders, view files
and so on
You can preview and recover your files from the found volume while SuperScan is still in progress
After you have inspected the volume, if results are not satisfactory, you can hide the volume, by choosing Remove from
the context menu
To unhide all volumes being removed previously from the list, choose Show All Volumes from SuperScan node context
menu
Note
After you run a SuperScan, you may notice a tab named Signature Files. This virtual folder contains file data that was
detected based on templates of commonly used file types (*.JPG, *.DOC, etc...). Files in this folder have been renamed because
no file header was detected. If the file data is un-fragmented, there is a good chance that SuperScan recovers the data in these
files. If you haven't found your files during volumes inspection, try to recover similar file types from Signature Files folder. There
could be a chance you find your data even if file record containing file name has been overwritten.
Important
After you complete a SuperScan, you may find hundreds of partitions. Volumes having different locations and sizes, may have
been created and then deleted at different times on the device being scanned. If you have virtual VMware workstation profiles
(from VMware, Inc.) or VirtualPC profiles (from Microsoft Corp.), these files also contain partition information. Moreover, if
remainings of damaged disk structures not enough to define all necessary partition parameters, SuperScan uses complex
algorithms to project the most probable parameters and instead of one partition could create 10-20 partitions having different
sizes, offsets, cluster size and so on. This does not mean that SuperScan creates a lot of garbage. This means that among these
projected partitions most likely will be the one you've lost, and most likely you'll be able to find and recover your data. So, if you
cannot find your data on the volumes having Excellent or Good recovery status, it is still recommended that you wait until
SuperScan finishes and then inspect all found volumes once again.
To reduce the amount of work, you may use a filter so that you are working with a smaller set of data. After the SuperScan, all
detected volumes are displayed. When you change the settings in the filter dialog box, you can display only selected types of
volumes.
1. After running SuperScan, select the virtual folder with the name SuperScan [date time stamp]
2. Right-click the node. From the context menu choose Filter... The Filter Found Volumes dialog box appears
4. To display only those partitions within a specified size limit, in the Volume Size area, indicate the minimum and
maximum sized partitions in Megabytes. Only those partitions within the specified range will be displayed
5. To use basic filtering parameters, click Basic Filtering. To select displayed partitions based on partition status, in
the Basic Filtering [Volume Status] area, clear the check box next to each partition status number that you do
not want to display. Only the selected status ratings will be displayed
6. To use advanced filtering parameters, click Advanced Filtering and use the bottom section:
To restrict displayed results for found boot sector's attributes (file system-independent), in the Basic
Attributes area, select the check box beside all the types of data that you want to display
To restrict displayed results for NTFS-specific parameters, in the Specific to NTFS attributes area, select the
check box beside all the types of data that you want to display
To restrict displayed results for FAT-specific parameters, in the Specific to FAT attributes area, select the
check box beside all the types of data that you want to display
To remove a Filter, execute Remove Filter context menu command on the particular SuperScan node.
If, as a result of your SuperScan you find a large number of partitions, you may want to use a Search to help you locate
specific files or folders. You may apply Search for the particular volume, or for all volumes found. There are options in the
search dialog box that allow you to make the search go faster. For example, you may want to restrict the search so that only
deleted files and folders appear in the results, or restrict files by size. By choosing strict conditions, you may be able to locate a
specific file or folder faster.
If you decide to stop the SuperScan process, it is easy to continue scanning from the point that you stopped. After SuperScan
has stopped, you may save the SuperScan virtual folder results, exit and re-start the application, open SuperScan results and
1. In the Local System Devices list, select the SuperScan virtual folder and do one of the following:
Right-click the device node. From the context menu click Save Scan Results...
2. In the Save Scan Results dialog box, type a path or browse to a folder where the scan results file is to be stored
3. Click Save
3. Click Open
4. In the Matched Devices dialog box confirm the device name (HDD/USB name) to apply SuperScan results for.
Note
Several devices might have the same name, for example, similar disks usually used in RAID arrays. In this case the order they
appear in Matched Devices dialog matches the order devices appear in Local System Devices list. You may inspect your disks
in Local System Devices list to know for sure which device to choose.
Important
SuperScan results can be saved automatically. You can configure this option and storage path in General tab of
product Settings.
This recovery method tries to detect all un-fragmented files based on their standard signatures. In most cases we will be able to
detect and properly recover the contents of lost files. However we wont be able to detect the file system attributes (eg. original
filename, creation date, modification date etc). Detected and recovered files will be grouped by file extension only, and will have
abstract file names. The File Organizing feature will help you to group your files into folders based on extended file attributes
(available for some file types). For example, songs may be grouped by artist and or album, and photo images may be grouped
by camera and the date the photo was taken.
1. Launch Active@ File Recovery and click Last Chance toolbar button, or click Last Chance from Tools menu
2. Select the drives you wish to analyze, or de-select disks you are not interested in
3. Confirm file signatures to be analyzed and de-select file types you are not interested in recovering (this will speed up
the process significantly)
4. Click Start button and wait until the scan process completes
5. Review found by signatures files, Preview file content to make sure files are recoverable and it's what you need
6. If needed, re-organize found files in folders by specific attributes using File Organizer:
Advice
Before using any recovery software, including Active@ File Recovery, check the Recycle Bin to see if the deleted file or folder is
there. If it is, use the standard Windows Restore command to recover your data from there. If you cannot find the file or folder
you are looking for in the Recycle Bin, continue with search and recovery procedures.
1. Launch Active@ File Recovery and select a volume that supposedly contains deleted files
2. Try direct listing: If you know exactly where the deleted files or folders are located, you can use the volume
scan procedure. After the drive has been scanned, manually navigate to the folder path the same way as you would
in Windows Explorer. If you cannot find the file or folder, open a tree node named !Lost & Found! If the parent
folder of the deleted file has been deleted as well, it is very likely the deleted item will be placed in this virtual folder.
If you are still unable to locate your data, proceed to the next step
3. Try filtering: For the particular volume (or even folder) you can setup a filter to display deleted only or existing only
files and folders:
To display only deleted files, right-click the volume and choose Deleted Files/Folders only from the context
menu. You can also click View Deleted Files/Folders only toolbar button in Filter section
To display only existing files, right-click the volume and choose Existing Files/Folders only from the context
menu. You can also click View Existing Files/Folders only toolbar button in Filter section
To clear the filter, right-click the volume and choose All Files/Folders from the context menu. You can also
click View All Files/Folders toolbar button in Filter section
drive or folder and click Search on the toolbar, or right-click the drive or folder and choose Search in
the context menu, or select a volume and press Ctrl+F. Do the following in the Search dialog box:
a. To find a file by name, enter the file name in the Find what field. Search will look for files that match
the name. You may enter part of the file name and use an asterisk (*) to represent the rest of the name.
Regular expressions are supported (RegExp)
b. To search by file type, choose a file type from the File type drop-down list
c. To exclude existing files and folders from the search results, mark the Deleted option
d. To exclude deleted files and folders from the search results, mark Non-deleted option
e. To use case sensitive search, clear the Case insensitive search check box
f. To search for a file based on a date, select the Created, Modified or Accessed [Deleted] check boxes
and enter a From and To date range
g. To search for a file based on the size of the file, select the Size check box and enter a From and To size
range
i. After the Search is complete, examine the Search virtual folder. This is a flat list of all items satisfying
your criteria. You can sort Search results on any column (name, size, date, ID...), check properties of
items, preview and recover files and folders.
5. Try SuperScan: If no files were found, use the SuperScan to thoroughly scan the HDD/SSD/USB surface to
reconstruct all possible data entries. This is relatively slow process, however it brings maximum results:
SuperScan detects and reconstructs many volumes presumably existed on scanned disk area. It can
detect FAT/FAT32/exFAT, NTFS, ReFS, Apple HFS+, Linux Ext2/Ext3/Ext4/BtrFS, Unix UFS/XFS/JFS file
systems. Inspect these volumes to evaluate a full data set being recovered.
If you have completed of all the steps listed above and your files and folders still cannot be found, it is likely that the drive space
formerly occupied by your files has been completely overwritten with other data. If this is the case, there are no recovery tools
that can help you. This can happen when a lot of writing operations occur on the drive, for example during a software
installation. As well, Windows operating system will sometimes create temporary files for different processes. If the process
involves a lot of data and many temporary files are written, your deleted files may have been destroyed.
Important
When you are using a search pattern in Search, it is the same pattern recognized when searching in Microsoft Windows. The
asterisk symbol (*) in the pattern means, that at this place can be zero, or any number of any symbols.
Examples:
Note
You can distinguish deleted files and folders from existing files and folders by the icons:
If the file data has been overwritten on the drive, it is not likely that the file can be previewed. If this is the case, you will see a
warning message, and file will be previewed in Hex format. If you plan to purchase the commercial version of Active@ File
Recovery, you may want to preview file contents to help you determine whether or not the contents are valuable using the
DEMO version of the software. If you can preview file contents, it is likely that you can recover the file.
Preview file contents using the built-in preview module works with the following image files: *.bmp, *.wbmp, *.dib, *.gif,
*.jpg, *.jpeg, *.pcx, *.ico, *.tif, *.tiff, *.png, *.wmf.
Other document types can be previewed using an external viewer like Microsoft Word or using the built-in Hex/Text viewer. If
you want to preview a file named MyDoc.DOC you must have an application installed that is able to open *.DOC files. The file
will be rendered and previewed using this application. If you do NOT have an application installed that is able to open *.DOC
files, the file will be previewed in the default built-in Hex/Text viewer.
For example, if you have Microsoft Office installed, most likely you will be able to preview office document types: *.doc,
*.docx, *.xls, *.xlsx, *.ppt, *.pptx, *.vsd, *.mpp, *.rpt.
Important
Avoid previewing large files! In order to preview a file's contents, the file needs to be recovered and placed in temporary
storage. The built-in or external preview utility reads this temporary file. If you have enough RAM, the temporary file is kept in
volatile memory. If you do not have enough RAM, a temporary file could be written onto the drive that contains damaged or
deleted files and there is a chance that you may overwrite your original deleted data.
1. In Active@ File Recovery, search for deleted files and folders and select the file.
Right-click the file, and choose Preview from the context menu
Note
You cannot preview encrypted files and files having size more than 10MB.
Important
For the safety reasons, Active@ File Recovery warns you if you are trying to write the restored file back onto the same drive.
When you write a file to the same drive that contains deleted or damaged data, you may overwrite data that belongs to other
deleted files or folders, or you may overwrite part of the same file that you are trying to recover. Always restore files to another
physical HDD, external USB, removable or network drive.
1. In Active@ File Recovery, search for deleted files and select the file (or group of files) to be recovered
Right-click the file, and then choose Recover from the context menu
3. To give the file a name, you may use the file name that appears in the Name field or you may type a different name.
This option is only available if selected the only one folder
4. To recover the file to a specified location, in the Recover to field, you may type a different path or click the ellipsis
button (...) and browse to a recovery folder location
5. If you selected several files, you have an option of filtering them for the recovery process: to recover All selected
files, Deleted only or Existing only files
6. You have an option of recovering named streams attached to a file on NTFS volume. This includes, for example, Music
ratings and album info, Document Author and properties, and so on... These streams will only be recovered and
attached to a file when recovering target is an NTFS volume (FAT/exFAT do not support named streams)
7. When you selected and want to recover files detected by their signatures, option Organize by file meta-data is
available. If you turn on this option all selected files will be sorted and placed to subdirectories by Title then by
8. Option Browse output folder after recovery will open Windows Explorer and display the recovered file after
recovery process is complete
Naming options: whether to use original file names, or to generate unique file names for each file being
recovered
Conflict resolution: what to do when file being recovered already exists in the target folder (name duplicate
detected)
After the recovery process is complete, make sure that the results are correct by verifying the contents of files. In some cases, a
file cannot be reliably restored because its contents or a part of it has been overwritten.
Important
For the safety reasons, Active@ File Recovery warns you if you are trying to write the restored file back onto the same drive.
When you write a file to the same drive that contains deleted or damaged data, you may overwrite data that belongs to other
deleted files or folders, or you may overwrite part of the same file that you are trying to recover. Always restore files to another
physical HDD, external USB, removable or network drive.
1. In Active@ File Recovery, search for deleted data and select the folder (or group of folders) to be recovered
Right-click the file, and then choose Recover from the context menu
3. To give a name, you may use the name that appears in the Name field or you may type a different name. This option
is only available if selected the only one folder
4. To recover the to a specified location, in the Recover to field, you may type a different path or click the ellipsis button
(...) and browse to a recovery folder location
5. If you selected several folders, you have an option of filtering them for the recovery process: to recover All selected
folders, Deleted only or Existing only folders
6. You have an option of recovering named streams attached to a file on NTFS volume. This includes, for example, Music
ratings and album info, Document Author and properties, and so on... These streams will only be recovered and
attached to a file when recovering target is an NTFS volume (FAT/exFAT do not support named streams)
7. When you selected and want to recover files detected by their signatures, option Organize by file meta-data is
available. If you turn on this option all selected files will be sorted and placed to subdirectories using specified
column order and folder depth. For example, with default options MP3 music files will be displayed and recovered by
Artist then by Album, and files will be named using Title attribute. This allows, for example, organizing pictures by
8. Option Browse output folder after recovery will open Windows Explorer and display the recovered items after
recovery process is complete
9. Extended recovery configuration options are available in Settings:
Naming options: whether to use original file names, or to generate unique file names for each file being
recovered
Conflict resolution: what to do when file being recovered already exists in the target folder (name duplicate
detected)
After the recovery process is complete, make sure that the results are correct by verifying the contents of files. In some cases, a
file cannot be reliably restored because its contents or a part of it has been overwritten.
It is important that you specify the parameters of the RAID system that you know existed before the fault so that you can
virtually reassemble the same system.
It is also important to list the disks in the correct order when making a virtual disk array. In most cases, the correct order is
unknown. The only way to discover the correct order is to try all available combinations until you reach the one that works. If
you are dealing with only two disks, it is simple. You have only two ways to arrange the order. If there are three disks, you must
try a maximum of six combinations. If there are four disks, 24 combinations, and so on...
Each time you try a combination, write down the order you are trying, click Re-Create and check the results by trying to access
and scan the newly-created virtual RAID that is added to the list of Local System Devices. If you don't see your data or if
there was an error during virtual array creation, mark this one as a failure and try another order of disks in array.
Stripe Array (RAID-0) - Data located in stripes (blocks of size 32KB, 64KB, 128KB, etc.) distributed between
two or more drives
Mirror Array (RAID-1) - Data on two disks is identical - provides complete data duplication (or mirroring)
RAID-5 Array - Data located in stripes distributed between two or more drives with parity control
Span Array - Data located contiguously on one disk then on another disk, and so on...
3. To select disks from a list to create a virtual disk array:
c. Repeat steps a. and b. for every disk in the original array. If one of the disks is physically damaged and
not accessible, and if you have selected RAID-0 or RAID-5 in step 2, from the Available Disks list
add Damaged Device instead of the named damaged disk
d. To change the order of disks in the Selected Disks list, select a disk name and click Up or Down to
change its position in the list
4. To indicate the size of the stripe block, in the Options area, type the size of the block in kilobytes in the Stripe Block
(RAID0 and RAID5) field. This is applicable only to RAID-0 and RAID-5 arrays. Standard values are 32Kb, 64Kb,
128Kb, 256Kb. If you are not sure, try each size until you get the correct one
5. To indicate the offset and the size of the device, measured in sectors (each sector is 512 bytes), in the Disk Area to
Use in RAID (Sectors) area, type the values in the Device Offset and Size fields. In most cases, the default
values are acceptable. Some RAID controllers use only part of the disk surface. For example HighPoint 370 uses the
first 100 sectors on the first drive for its own system information. In this case you would specify the offset as 100
sectors
You may follow the standard steps to scan the Virtual Disk Array node, then search for files and folders to be recovered. You
may also create a Disk Image of the whole Virtual Disk Array to work with it later on.
Note
When dealing with Span Arrays, you may get the size of a Damaged Disk a couple of ways:
Go to the hard drive manufacturer's web site and look for the model.
Look for the device geometry label on the top of the physical drive. If you find it (it is not always there) you can multiply
the parameters C*H*S (Cylinders * Heads *Sectors per Track) to get the number of sectors. For example, Samsung
SW0212A has the following: CYL 4092, HD 16, SEC 63, 2.1GB. Multiply 4,092*16*63 to get 4,124,736 sectors. To
calculate the disk size, multiply 4,124,736*512 = 2,111,864,832bytes = 2.1GB. We just confirmed the size 2.1GB. The
size is marked on drive label and that proves that our calculations are correct.
Important
When dealing with RAID5 Arrays, if the most frequently used Left Asynchronous type does not work for you, you may try some
several different types of building array:
Right Synchronous
You may consult your RAID controller manufacturer to determine the proper RAID5 type being used in hardware.
3. Use drop-down list-box at bottom to specify disk image type: Active@ Image, Any RAW image, VMWare or VirtualPC
Disk image
4. Locate and select disk image file you want to open. Click Open
5. Confirm disk Image Type, Bytes per sector and chunks, specified in configuration file:
6. If there are no configuration file, you can add chunks and change their order manually, using buttons at the right side
The opened disk image appears in the Local System Devices list.
Note
If you've created raw disk image using other third-party utilities (like copying sectors from WinHex) you are still able to open it!
Just choose Any Raw Image disk image type in the Open File standard dialog and you will see all files on the disk. Select the
required one.
You might ask, "Why should I create a Disk Image on a drive that holds my deleted files?"
Here is the answer: If you do something wrong while attempting to recover the files (for example, recovering files onto the
same drive could destroy their contents), you will be able to recover these deleted files and folders from the Disk Image that
you have wisely created.
Disk Image (Active@ Image format) consists of configuration file (with an extension .DIM) and set of file chunks having
extensions .000, .001, .002 ... By default Active@ File Recovery tries to create one file (chunk) for the whole volume/device,
however, in case if target location is FAT, it may not be possible due to file system limitations. In this particular case disk image
splitted to several chunks and each file has a size of 2Gb. Chunks content can be RAW or RAW-Compressed, depending on
settings.
1. Start Active@ File Recovery and select a drive (volume) or physical device that you want to create image for
Right-click the device and choose Create Image on the context menu
3. Select another physical device or another logical drive to store Disk Image files
4. Browse to the folder where you want to save the Disk Image
5. To give the Disk Image file a different name, type a new name in the File Name field
7. Watch the progress and wait while drive's contents are copied to the new location. You may cancel the process of
image creation anytime by clicking Stop
1. Click Settings toolbar button, or choose Settings... from View menu, or press F2
2. Click Images tab
Important
You must always create a Disk Image on a drive other than the source drive. Do not try to save a Disk Image of a drive onto
itself.
Active@ File Recovery comes with more than hundred predefined (internally programmed, very fast) standard file signatures to
be analyzed while SuperScan (MS Office Documents, Photo Camera Image formats, ZIP/RAR Archives, Music & Video MP3/MP4,
etc..). For expert users there is advanced programming language which allows to define custom file signatures for Active@ File
Recovery to search for specific data formats.
Active@ File Recovery offers advanced tools to define user's templates for signatures to be analyzed. Signatures can be
described using extended definition language RegExp (Regular Expressions).
4. If you selected Select Signatures option, verify and select particular signatures to be processed and recognized:
5.
6. Click Scan button and wait until some files have been recognized
7. Inspect specific groups in Signatures folder for files being detected
8. Preview and recover files (if detected) from specified groups
7. Use Attribute-based folder depth parameter to organize recovered files in a specified number of sub-folders. For
example, for the MP3 files default columns are Artist, Album, Title and default folder depth is 2. When you recover
MP3s using default parameters, your music files will be organized first by Artist, then by Album, so all album songs
will be in one folder. If you reorganize columns display like in example above (Year, Artist, Album,) and specify
folder depth 3, after recovery youll have music grouped in folders first by Year, then by Artist, then by Album.
Active@ File Recovery offers advanced tools to define user's templates for signatures to be analyzed. Signatures can be
described using extended definition language (including scripting and calculation capabilities) which also complies with RegExp
(Regular Expressions). See language definition and syntax below.
1. Create a text file containing one or multiple signatures definition (using syntax and examples below)
2. Launch Active@ File Recovery, select disk or volume to be inspected, and click SuperScan button
3. In SuperScan options, File types to be recognized based on signatures area, choose Signatures Recognition
tab
4. Load created text file contents into Recognized Signatures tree:
o Click Load Custom Signatures button
o Select text file containing signatures definition (load included example Custom_Signatures.txt, or create a
new one)
o Find custom signatures in Signatures Tree and make sure that they are selected
; ===========================================================================================================
; Signature Templates Usage
; ===========================================================================================================
; Empty lines and lines starting with semicolon are ignored
; Sections order and lines order in sections are not important
; Letter case is not important (excepting RegExp fields)
; -----------------------------------------------------------------------------------------------------------
; Section TEMPLATES - required and contains fields numbering from one
; - TEMPLATE### - points to the section where signature template is described (numbered from one)
;
; -----------------------------------------------------------------------------------------------------------
; Section Template Header - required and contains fields:
; - BEGIN - required. Points to the section describing begin of the signature file
; - FOOTER - non required. Points to the section describing end of the signature file
; - MAX_SIZE - non required. Maximum file size to force file-end, if no file-end signature is detected. By
default it is 64Kb.
; - GROUP - non required. If missed - template goes to User Defined templates group by default
; - DESCRIPTION - non required. This is a descriptive name of user template being displayed on a screen
; - EXTENSION - non required. This is a file extension to be assigned and displayed
; - SCRIPT - non required. Refers to the section where size of the file being calculated
; ------------------------------------------------------------------------------------------------ -----------
; Note: If field SCRIPT is present, then field FOOTER is ignored
;
; -----------------------------------------------------------------------------------------------------------
; Section describing file beginning (required), contains fields of the same type:
;
; <signature> = <offset_start> | <offset_end>
;
; signature - expression (regular or RegExp-compatible). Expression max length is 1024 bytes.
; offset_start - acceptable minimal signature offset from the beginning of the file
; offset_end - acceptable maximum signature offset from the beginning of the file
;
; If there are several fields listed in signature beginning, logical AND operation applied to confirm file
start.
;
;------------------------------------------------------------------------------------------------------------
; Section calculating file size (not required), contains operators of four types:
; <result> = <command> (<argument>, <argument>)
; <result> = <argument>
; IF (<argument> <condition> <argument>) GOTO <label>
; ===========================================================================================================
; Examples
; ===========================================================================================================
[TEMPLATES]
TEMPLATE1 = PRIMITIVE_HTML
TEMPLATE2 = PRIMITIVE_JPG
TEMPLATE3 = QBW_HEADER
TEMPLATE4 = CHM_HEADER
TEMPLATE5 = SWF_HEADER
TEMPLATE6 = PST_HEADER
TEMPLATE7 = MRW_HEADER
TEMPLATE8 = MID_HEADER
TEMPLATE9 = CAB_HEADER
TEMPLATE10 = BMP_HEADER
TEMPLATE11 = DJV_HEADER
[PRIMITIVE_HTML]
DESCRIPTION = Primitive HTML Signature
EXTENSION = html
BEGIN=HTML_BEGIN
FOOTER=HTML_FOOTER
MAX_SIZE = 655360
[HTML_BEGIN]
<html = 0 | 512
<head = 0 | 1024
[HTML_FOOTER]
</html> = 2
[PRIMITIVE_JPG]
BEGIN=BEGIN.TEST.JPG
GROUP = Images and Camera RAW files
DESCRIPTION = Primitive JPG files
FOOTER=FOOTER-.TEST.JPG
EXTENSION = test.jpg
MAX_SIZE = 3221225472
[BEGIN.TEST.JPG]
\xFF\xD8\xFF = 0 | 0
[FOOTER-.TEST.JPG]
\xFF\xD9
[DJV_HEADER]
DESCRIPTION=DjVu Document
EXTENSION=djvu
BEGIN=DJV_BEGIN
SCRIPT=DJV_SCRIPT
[DJV_BEGIN]
AT&TFORM=0|0
[DJV_SCRIPT]
size = read(dword, 8)
[QBW_HEADER]
DESCRIPTION=QuickBooks Document
EXTENSION=qbw
BEGIN=QBW_BEGIN
SCRIPT=QBW_SCRIPT
[QBW_BEGIN]
MAUI=96|96
[QBW_SCRIPT]
data = read(dword, 36)
temp = read(dword, 52)
if (temp <= data) goto exit
size = sum(temp, 1)
size = shl(size, 10)
[CHM_HEADER]
DESCRIPTION=Microsoft CHM Help
EXTENSION=chm
BEGIN=CHM_BEGIN
SCRIPT=CHM_SCRIPT
[CHM_BEGIN]
ITSF=0|0
[CHM_SCRIPT]
version = read(dword, 4)
if (version == 0) goto exit
header = read(dword, 8)
if (header <= 1Ch) goto exit
temp = read(qword, header)
if (temp != 1FEh) goto exit
temp = sum(header, 8)
size = read(qword, temp)
temp = sum(header, 10h)
if (size > temp) goto exit
size = 0
[SWF_HEADER]
DESCRIPTION=Adobe Flash SWF
EXTENSION=swf
BEGIN=SWF_BEGIN
SCRIPT=SWF_SCRIPT
[SWF_BEGIN]
FWS=0|0
[SWF_SCRIPT]
data = read(byte, 3)
if (data <= 10h) goto exit
size = read(dword, 4)
if (size <= 8) goto exit
size = 0
[PST_HEADER]
DESCRIPTION=Outlook Archive
EXTENSION=pst
BEGIN=PST_BEGIN
SCRIPT=PST_SCRIPT
[PST_BEGIN]
!BDN=0|0
[PST_SCRIPT]
data = read(byte, 10)
if (data == 0Eh) goto valid
if (data != 17h) goto exit
size = read(dword, 184)
goto exit
valid:
size = read(dword, 168)
[MRW_HEADER]
DESCRIPTION=Minolta Camera Images
EXTENSION=mrw
BEGIN=MRW_BEGIN
SCRIPT=MRW_SCRIPT
[MRW_BEGIN]
\x00MRM=0|0
[MID_HEADER]
DESCRIPTION=MIDI Audio
EXTENSION=mid
BEGIN=MID_BEGIN
SCRIPT=MID_SCRIPT
[MID_BEGIN]
MThd=0|0
[MID_SCRIPT]
next:
temp = read(dword, size)
if (temp == "MThd") goto valid
if (temp != "MTrk") goto exit
valid:
size = sum(size, 4)
temp = read(dword, size)
size = sum(size, 4)
temp = endian(dword, temp)
size = sum(size, temp)
goto next
[CAB_HEADER]
DESCRIPTION=Microsoft Compressed Archive CAB
EXTENSION=cab
BEGIN=CAB_BEGIN
SCRIPT=CAB_SCRIPT
[CAB_BEGIN]
MSCF=0|0
[CAB_SCRIPT]
version = read(word, 24)
if (version != 103h) goto exit
folders = read(word, 26)
folders = mul(folders, 8)
folders = sum(folders, 36)
files = read(word, 28)
files = mul(files, 16)
files = sum(files, folders)
temp = read(dword, 16)
if (temp < folders) goto exit
temp = read(dword, 8)
if (temp <= files) goto exit
flags = read(word, 30)
flags = and(flags, 4)
if (flags == 0) goto skip
flags = read(dword, 36)
if (flags != 20) goto skip
flags = read(dword, 44)
if (flags < temp) goto skip
size = flags
temp = read(dword, 48)
skip:
size = sum(temp, size)
[BMP_HEADER]
DESCRIPTION=Bitmap Images BMP
EXTENSION=bmp
BEGIN=BMP_BEGIN
SCRIPT=BMP_SCRIPT
[BMP_BEGIN]
BM=0|0
[BMP_SCRIPT]
Important
Regular Expressions can be used while defining signature headers and footers. Please check RegExp syntax on a web, for
example here.
For NTFS volumes MFT records inspection is available, Disk Editor is launched and MFT record template is applied for binary
data automatically:
This is an example how NOT organized files detected by signatures could look like:
By using the file organizer, you can quickly and easily organize these files into folders that you can recognize and use your
recovered files. An example of the tremendous power of this data can be illustrated by the following scenario.
You had a total file system failure and had your files recovered by signature. You now have your data stored in folders
containing tens of thousands of JPG files, and another folder with all your MP3 files, and another folder with all your M4A files.
These files have names like file3124.MP3 or file1556.M4A. By using the file organizer, you could select your folder
containing all the MP3 files, choose your re-organizing options and then recover files to the specified folder's structure.
The MP3 files (or at least the ones that contain the relevant information) without re-organization could be arranged as follows:
D:\recovered\MP3\File3124.MP3
may be renamed to something like:
D:\MP3\year\Bandname\album\songname.mp3
You can use this functionality to organize files using information stored in the file itself.
This is an example how organized signature files could look like:
In order to organize a file using the information stored within it, the file must obviously have the required information stored
within it, and the information must be stored according to the standards of the file specification.
Just because a file has an extension of JPG or MP3, does not ensure it contains the information the program needs to extract in
order to rename it. If this information is not present, the program will consider the file unrenamable. If the required option is
chosen, the unrenamable files will be moved to a specific folder chosen to house all the files that are unrenamable.
The following types of picture files can be organized using information contained within the file.
DO NOT SAVE ONTO THE SAME DRIVE DATA THAT YOU FOUND AND TRYING TO RECOVER!
While saving recovered data onto the same drive where sensitive data was located, you can intrude in process of recovering by
overwriting table records for this and other deleted entries. It's better to save data onto another logical, removable, network or
floppy drive.
CREATE DISK IMAGE IF YOU HAVE EXTRA HARD DRIVE, OR OTHER LOGICAL DRIVES ARE BIG ENOUGH!
Disk Image is a mirror of your logical drive that is stored in one file. This can be useful when you want to backup the contents of
the whole drive, and restore it or work with it later. Before you start recovering the deleted files, it may be a good idea to create
a Disk Image for this drive, if you have enough space at another drive. Why? Because if you do something wrong while
recovering the files (for example, recovering them onto the same drive could destroy their contents), you still will be able to
recover these deleted files and folders from the Disk Image that you have wisely created.
I deleted a file. How long do I have before data recovery is no longer possible?
It is not possible to predict a time like this in hours or days. Microsoft Windows can overwrite a deleted file immediately if it
selects the same data clusters.
To maximize recovery chances try not to write anything onto the drive where a deleted file is located before you start using
recovery software.
How can I download the trial version of Active@ File Recovery utility?
You can do it from the www.file-recovery.net Web site. The trial version is a utility with full functionality of the final program.
The only limitation is the maximum size of the file being restored.
I found that I have deleted very important document. It was deleted BEFORE Active@ File Recovery was installed on my
computer. Is it possible to restore it
Yes, if the file has not already been written over (by some other files). If you have found that some important file is deleted,
download and install Active@ File Recovery and search for this file. It may be a good idea to avoid excessive disk activity on this
particular hard drive, not to make a lot of other file deletions, to avoid computer reboots, not to invoke large number of
programs concurrently (which would cause the increased OS Paging/Swapping activity), etc. - all of this might overwrite or
partially overwrite the deleted document and also will make finding a particular file more complicated. The more free hard drive
space you have on your computer, the greater the chances for a successful retrieval of deleted file contents. It is always a good
idea to extract and install Active@ File Recovery to some OTHER hard drive - that does not contain important deleted file(s).
Does Active@ File Recovery support localized (e.g. French, Spanish) files names
Yes, provided the OS and file system support localized file names.
Disk Image is a mirror of your logical drive that is stored in one file. This can be useful when you want to backup the contents of
the whole drive, and restore it or work with it later. Before you start recovering the deleted files, it may be a good idea to create
a Disk Image for this drive, if you have enough space at another drive. Why? Because if you do something wrong while
recovering the files (for example, recovering them onto the same drive could destroy their contents), you still will be able to
recover these deleted files and folders from the Disk Image that you have wisely created.
boot sector
The boot sector continues the process of loading the operating system into computer memory. It can be either the
MBR (see MBR, below) or the partition boot sector (see partition boot sector, below).
cluster
A group of disk sectors that contain file data. It is the smallest allocation unit for storing a file. For example, if the file
size is 100 bytes and the cluster size is 4096 bytes, the file system reserves one cluster, or 4096 bytes for file data.
data striping
Spreading blocks of data from files across multiple disk drives. Quicker read and write performance is a result.
device node
In the Local System Devices list, a physical device containing logical drives. The first physical device is named 80h.
disk mirroring
Identical data is written to two disks simultaneously. Used when access to data at all times is critical.
FAT
File Allocation Table. An area that contains the records of every other file data and directory in a FAT-formatted hard
disk drive. The operating system needs this information to access the files and define the data cluster's chain. There
are FAT32, FAT16 and FAT versions.
file
A collection of data with a file name and file attributes, like size.. Almost all information stored in a computer must be
in a file.
folder
An object that can contain a group of files. Folders are used to organize information. In DOS and UNIX, folders are
called directories or root areas.
HDD
log file
logical drive
A partition is a logical drive because it does not affect the physical hard disk other than the defined space that it
occupies, yet it behaves like a separate disk drive.
MBR
The Master Boot Record (MBR) is a small program that is executed when the computer is first turned on. Typically, the
MBR can be found on the first sector of a disk. The MBR first reads the disk's partition table to determine which
partition is used to load the operating system. The MBR then transfers control to this partition's "boot sector" to
continue the process. Loading the operating system is called "booting" the computer.
MFT
Master File Table. A file that contains the records of every other file and directory in an NTFS-formatted hard disk
drive. The operating system needs this information to access the files.
NTFS
NT File System. NTFS was created to provide a more reliable operating system, compared to the FAT file system.
partition
A section of memory or hard disk isolated for a specific purpose. Each partition can behave like a separate disk drive.
On NTFS or FAT file systems, the partition boot sector is a small program that is executed when the operating system
tries to access a particular partition. On personal computers, the Master Boot Record uses the partition boot sector on
the system partition to determine file system type, cluster size, etc. and to load the operating system kernel files.
Partition boot sector is the first sector of the partition.
partition status
SuperScan gives each partition a rating depending on how likely it is to recover data on the partition. A status rating of
1 is very bad. A status rating of 8 is excellent.
physical device
A piece of hardware that is attached to your computer by screws or wires. A hard disk drive is a physical device. It is
also referred to as a physical drive.
RAID-0
Provides data striping but no redundancy. This method provides quick performance but does not deliver fault
tolerance. If one drive fails then all data in the array is lost.
RAID-1
Writes identical data to two separate disks. Level 1 provides quick read performance and the same write performance
as single disks.
Provides data striping at the byte level and also stripe error correction information. This results in excellent
performance and good fault tolerance. Level 5 is one of the most popular implementations of RAID.
An object that can contain a group of files in a FAT file system. In other words, a directory or folder. The root folder is
the top-level folder that has no parent and can have children. A logical drive can have only one root folder. Its name is
usually . (dot).
sector
The smallest unit that can be accessed on a disk. Tracks are concentric circles around the disk and the sectors are
segments within each circle.
span array
A series of dynamic drives linked together to make one contiguous spanned volume.
templates
File types are recognized by specific patterns that may serve as a reference for file recovery. When a file header is
damaged, the type of file may be determined by examining patterns in the damaged file and comparing these patterns
to known file type templates. This same pattern-matching process can be applied to deleted or damaged partitions.
Using FAT or NTFS templates, recovery software can assume that a particular sector is a FAT or NTFS boot sector
because parts of it match a known pattern.
volume
A fixed amount of storage on a hard disk. A physical device may contain a number of volumes. It is also possible for a
single volume to span a number of physical devices.