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This section and the followings are adapted from the paper: Chiarini (2011).
A. Chiarini, From Total Quality Control to Lean Six Sigma, SpringerBriefs in Business, 11
DOI: 10.1007/978-88-470-2658-2_4, The Author(s) 2012
12 4 Research Methodology
Act stages the organisation checks to evaluate how it conforms to the Plan stage
and Acts on what has been learned (Johnson 2002).
In the discussion section, the findings of the literature review will be
summarised and compared with each other within the PDCA cycle in order to
obtain for the six systems the results and their critical implementation factors.
These latter, as shown in Fig. 4.1, are considered to be the way of implementing
the systems to achieve the same fundamental target: process improvement.
Although the objective of this paper is not to go into philosophical discussions,
process improvement can be ontologically considered the nature of being
(Hirschheim et al. 1995) of the six systems.
References
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Chiarini, A. (2011). Japanese total quality control, TQM, Demings system of profound
knowledge, BPR, lean and six sigma: Comparison and discussion. International Journal of
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References 13
Linderman, K., Schroeder, R. G., Zaheer, S., & Choo, A. S. (2003). Six sigma: A goaltheoretic
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Lucas, M. L. (2002). The essential of six sigma: How successful six sigma implementation can
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