Professional Documents
Culture Documents
Service mode 1087 1087, user admin pass Admin, web sync admin00
AF
Adding toner machine is cycling
OF
Inner paper tray is full
C02
Bitmap memory not installed
C05
Communication problem between main board and operation board
C06
Communication problem between main board and engine board
C07
Engine board problem, check sum in SRAM software area
C10
Exposure lamp problem, inverter board or engine board
C31
Scan home sensor problem
C42
Laser unit problem
C51
Charge corona problem
C52
Transfer roller problem
C60
Fuser problem, heater lamp, heater connections, heater wire, thermal switches, thermistor, power source
board
C74
Transfer problem (2020 only)
Note: The following codes (C81 and C95) will not display, but can be read in maintenance mode function
761 on 2020 only.
C81
Finisher paper path motor
C82
Finisher jogger motor
C83
Finisher belt motor
C84
Finisher stapler motor
C85
Finisher elevator motor
C91
Printer network error
C92
Printer error
C003
Memory board 2 problem
C010
RAM/RAM problem, bad main board
C011
Backup memory problem
C021
Communication problem between main board and operation board
C022
Main board to engine board communication problem
C023
Scan control board, connections, bad main board or scan board
C024
Main board to printer board communication problem, loose connections or bad boards
C026
Main board to memory board communication problem, loose connections or bad boards
C032
Large paper deck communication problem, engine board, main board, deck board
C034
Finisher communication problem, engine board, main board, finisher board
C036
Memory copy board 2 problem
C037
Micro computer problem, engine board, main board or memory copy board 2
C043
DMA problem, memory board not inserted properly, bad main or memory board
C100
Dirty shading plate, bad exposure lamp or components, main board, CCD, ISU
C104
Optics, exposure lamp, scan board, position of shading plate, bad CCD, bad ISU
C200
Scan problem or Drive motor problem depending on model machine
C210
Paper conveying motor
C220
Duplex side to side registration motor problem, switch problem side gates
C230
Paper feed motor
C231
Deck drive problem
C241
Upper lift motor problem or limit switch
C242
Lower lift motor problem or limit switch
C243
Desk upper lift motor problem or limit switch
C244
Desk lower lift motor problem or limit switch
C310
Scan home problem
C332
Scan board
C340
Original size sensor, main board, scan board
C400
Laser motor problem (Polygon mirror), bad laser cable, laser unit, power board source board, engine
board
C401
Laser motor steady state problem, power source board, engine board or laser motor problem
C420
BD steady state problem, laser diode or laser motor problem
C510
Charge HVT or corona problem
C511
Transformer HVT, corona problem
C610
Open fuser thermistor
C620
Low fuser temperature
C630
High fuser temperature
C640
Zero cross problem, power source board or main board
C710
Toner sensor problem or Developer problem
C730
Broken external temperature thermistor wire
C731
Shorted external temperature thermistor wire
C801
Finisher conveying motor problem
C803
Finisher belt problem
C814
Finisher elevator problem
C817
Finisher front jogger motor problem
C818
Finisher rear jogger motor problem
C819
Finisher trail edge registration problem
C821
Finisher front stapler problem
C822
Finisher rear stapler problem
C920
Large paper deck conveying motor problem
C921
Large paper deck motor 1 problem
C922
Large paper deck motor 2 problem
C923
Large paper deck right lift position problem
C924
Large paper deck left lift position problem
E07
Paper is different size than original
E30
Tape in developer unit
E70
Last original did not copy in document feeder
E71
Reload originals in document feeder
E72
Document still in document feeder
E90
Memory is full
OP1
Document feeder cover open
OP2
Left cover of optional cassette open
OP3-OP5
Optional drawer left cover open
C0110
Back up memory problem
C0210
Communication problem between main board and operation board
C0240
Communication problem between main board and printer board
C0250
Scan network board problem
C0280
Fax board problem
C0030
Fax bard problem
C0420
Paper deck or feed deck problem
C0440
Finisher to machine communication problem
C0450
Mailbox problem
C0470
Switchback unit problem
C0600
DIMM problem
C0610
Bitmap problem (Main board)
C0620
Memory input problem (Main board)
C0630
Main board
C1010
Upper lift motor problem
C1020
Left lift motor problem
C1030
Deck upper lift motor problem
C1040
Deck lower lift motor problem
C1100
Paper deck motor problem
C1110
Paper deck motor problem
C1120
Deck level switch or motor
C1130
Deck lift position problem
C1160
Large paper deck or deck sequence problem
C1170
Large paper deck incorrect
C2000
Drive motor problem
C2500
Paper feed motor
C2600
Deck conveying motor or deck motor
C3100
Scan home problem, switch, main board or scan motor
C3300
Optical problem, main board
C4000
Laser motor problem (polygon), bad laser unit, power supply or main board
C4010
Laser motor steady state problem, bad laser unit, main board or power source board
C4200
BD steady state problem, laser motor problem or bad main board
C5300
Cleaning lamp
C6000
Low fuser temperature
C6020
High fuser temperature
C6050
Low fuser temperature
C6410
Fuser unit connector or unit
C6420
Fuser contact or thermistor
C7300
Toner sensor problem
C7400
Image formation unit problem or connector
C7410
Drum unit connector or drum unit
C7800
Humidity sensor board
C7810
External temperature thermistor or humidity sensor board
C8010
Finisher paper conveying motor
C8030
Finisher paper conveying belt
C8140
Finisher tray elevator motor
C8170
Finisher front registration motor problem
C8180
Finisher rear registration motor problem
C8190
Finisher trail edge registration motor problem
C8210
Finisher front stapler problem
C8220
Finisher rear stapler problem
C8300
Booklet stitcher eject problem
C8310
Booklet stitcher elevation motor problem
C8320
Booklet stitcher rear jog motor problem
C8330
Booklet stitcher front jog motor problem
C8340
Booklet stitcher stapler motor problem
C8350
Booklet stitcher batch processing motor problem
C8360
Booklet stitcher stapler shift motor problem
C8370
Booklet stitcher paddle motor problem
C8380
Booklet stitcher folding problem
C8390
Booklet stitcher backup Ram problem
C8400
Booklet stitcher incorrect type
C8410
Booklet stitcher puncher motor problem
C8420
Booklet stitcher shift motor problem
C8430
Booklet stitcher punch communication problem
C8440
Booklet stitcher punch sensor problem
C8450
Booklet stitcher side punch sensor problem
C8460
Booklet stitcher punch backup RAM problem
C8470
Booklet stitcher punch dust sensor problem
C8480
Booklet stitcher side broken punch power source wire problem
U00601
DF cover open
U00602
Document jam or long original
U00603
No document feed
U00610
Right side door
U00613
Laser problem
U00614
Paper almost empty
U00615
Paper empty
U00620
Fuser problem
U00621
Fan motor problem
U00622
Drive problem
U00670
Power loss during fax
U00690System error