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To secure a challenging position to utilize my skills and abilities in the organization that offers professional
growth while being resourceful, innovative and flexible.
Summary
An Insightful, result-driven IT Professional with 3.6 years of experience in areas of SAN and Storage Engineering.
Seeking storage administration position in a multi-platform environment. Currently associated with Netmagic
Solutions [An NTT communications company] as Senior Engineer.
Skills Overview
Project overview
Responsibilities:
Enterprise Cloud service offering from NTT Com Group is an infrastructure as a service provided to
Customer. The platform is orchestrated via purpose-built software, and comprises of servers, Storage and
network elements coupled with Virtualization Technology.
The scope of project is based on ITIL framework of Change management and implementation which
includes below key responsibilities.
Responsibilities:
Thorough understanding of storage technologies viz: SAN (ISCI, Fibre Channel, FCoE and FCIP), RAID,
FAST, Backup & Replication Technologies, Duplication and Compression etc. for troubleshooting of Mid-
range storage arrays.
Consistently maintaining performance levels in terms of Customer experience, escalations and
collaborations with Array Software Engineers [ASE].
Providing faster resolutions as regards to medium and high priority issues related to ThinLUN, ThickLUN,
Storage Processor Booting, Array Management S/W Unisphere, NaviSphere, Backup & Replication
technologies such as VNX Snapshots, Snap view, Mirror View, Deduplication, Compression and Fast
Cache etc.
Maintaining Quality of responses and updating the CRM as per company standards.
Detailed log and dump analysis and live debugging on customer hardware on calls.
Detailed Root Cause Analysis of data outage/loss issues.
Technical Certification
Storage Administrator, Storage Area Network (SAN) Specialist Version 6.0 (EMCSA), 2016
Academics
Bachelor of Engineering-Medical electronics from Vidyalankar Institute of Technology, Mumbai
University (2012)
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