RAJEEV ANGRISH

70, WINDMILL ROAD DARTMOUTH, NS B3A 1C7- MOBILE :(902) 220-35 rajeev.angrish@live.com

A reliable, patient and extremely well organised individual with excellent communication and
interpersonal skills with the ability to effectively adapt to change, demonstrating a flexible approach to
tasks to ensure accurately timely completion. Able to work on own initiative and also in a
team, demonstrating a supportive nature to team members. Honesty and integrity are also key attributes
with the ability to blend into new teams and environments quickly.

Achievement Joined HDFC Bank (one of the top 75 brands in the world) as contractual
employee (2002) and relieved with designation of Senior Manager (2017)

Personality Traits Enthusiasm to lead by example, an attitude to impress and an open mind with
keenness to learn as there is always room for improvement

KEY STRENGHTS

Well organized and detail oriented

Excellent communication and presentation skills

Dynamic, enthusiastic and motivated

Bright Personality

Tactful

Ability to prioritise

Work under pressure and meet deadlines

Strong customer focus,dedicated to achieving and delivering high standards

Fast Learner

Strong Work Ethics

Outgoing and friendly team player

Excellent at time management and multitasking

Career Objectives To pursue a career with an ambitious and affluent Financial Organization and
contribute in mutual growth.

EMPLOYMENT HISTORY
2012 - 2017
Senior Bank Manager, HDFC Bank Ltd, Punjab, India

2010 - 2012
Personal Banker Specialist, HDFC Bank Ltd, Punjab, India

2009 - 2010
Personal Banker, HDFC Bank Ltd, Punjab, India

2002 2009
Teller, HDFC Bank Ltd, Punjab, India

SENIOR BRANCH MANAGER, HDFC BANK LTD, PUNJAB, INDIA (2012-2017)

Responsibilities

Lead a result oriented team and is responsible for managing the Branch Profitability, ensuring
high quality service and Customer Relationship Management

Own all branch-banking objectives and overall branch supervision

Ensure achievement of overall Branch Targets by generating business and cross sales

Key Customer Relationship Management and supervision of all High Net Worth customers
programs

Ensure all components of branch sales model function as per design

Complaints Handling, Review Branch Operations reports

Branch Merchandising and co-ordination with Marketing at product level

Review vault register ,Suspense and Dummy accounts

Ensure compliance with Banking rules, Regulations and Procedures

Periodic review of progress vs objectives

Ensure clarity of Business objectives among staff

PERSONAL BANKER SPECIALIST, HDFC BANK LTD, PUNJAB, INDIA (2010-2012)

Responsibilities

Branch Merchandising ,Supervise and Monitor Personal Banker desks and contract sales staff

Branch administration including lobby management, resolution of customer queries and

complaints

Generate business, cross sell and monitor cross sales of Personal Bankers
 Responsible for Cash and Customers transactions

Retention and deepening existing portfolios

Branch Operations and Audit Compliance

PERSONAL BANKER , HDFC BANK LTD, PUNJAB, INDIA (2009-2010)

Responsibilities

Achieve sales targets and providing Customer service

Relationship Management for a Portfolio of customers

Selling of Investment products like Mutual Fund, Insurance and Current and Saving accounts

Managing Operations like Account opening, Term Deposits, Lockers and Forex

Review all critical reports, monitor cash levels , fraud control, cost Management , ATM
Management and Audit Compliance

Report Generation and Filing

TELLER, HDFC BANK LTD, PUNJAB, INDIA (2005-2009)

Responsibilities

Responsible for cash and customer transactions

Lobby Management, Managing vault limits

Supervising all non cash transactions

Reconciliation and maintenance of suspense accounts register

Custodianship of Banks Security Stationery

EDUCATION AND CERTIFICATION

Certificate in Accounting: Tata Consultancy Services Jalandhar, India 2001

Diploma in Computer applications: Access Computer Centre Jalandhar, India 1999

Bachelor of Commerce : Guru Nanak Dev University, Amritsar, India 1999

Canadian Equivalency : Bachelors degree (three years) in Business Administration (assessed by WES
Canada)