Professional Documents
Culture Documents
1:
A: Research Gap:
This study aims to explore the theory regarding the effects of industry cluster knowledge
management on innovation performance and validation in an attempt
to contribute to both theory and practical management.
B: Framework: H4
44
H3
Research framework.
2:
a. Research Gap:
From the gaps listed above, the issue of the relationships among mid-level
managers' role, successful implementation of KM strategies, innovation, and OP is
still unclear, and there are very limited studies in this area. Therefore, present
study contributes to the previous studies by proposed theoretical framework
which explains the relationships among mid-level managers' role, KM strategies,
innovation, and OP from the holistic theory of knowledge and learning and
knowledge-based view (RBV) perspectives.
Organizational performance
b Framework
Financial perspective
Customer perspective
Internal process
perspective
Middle manager Role Knowledge management
Learning and growth
Strategies
Analyst
Intuitive Codification
pragmatic Innovation
Personalization
Technological
Administrative
Radical
Incremental
A: Research Gap: While firms make effective use of knowledge capabilities through
acquiring, sharing and applying knowledge across various functional areas to improve operations
practices, they may need to possess a higher level of innovation performance in the forms of
technological and administrative practices to ensure effective outcomes of such integration. Recognising
that operations performance is the primary means by which firms can influence and shape their
competitive position and thus achieve strategic goals, managers must pay attention to
the role of knowledge management capability and innovation performance in leveraging these practices.
This link has not yet been empirically revealed so that research filling this gap is worth pursuing. This
study contributes to the theoretical development of the relationships between operations performance,
knowledge management capability and innovation performance which have rarely been examined in
one singlestudy. Using empirical survey data, this study also examines the mediating effects of
innovation performance between knowledge management capability and operations performance
which have important implications for academics and managers in todays dynamic and competitive
environment.
B: Framework
Knowledge management Innovation performance Operations performance
capability
H1 + H3 +
H2 +
Future research might conquer this limitation through targeting larger and older firms. Finally,
this study goes beyond other studies in exploring the mediating effects of innovation
performance on the relationship between knowledge management capability and operations
performance. Yet, potential mediators concerning organizational cultures, practices and
orientations might have significant impacts on the relationship between knowledge
management capability and should be explored in future research.
5:
A: Research Gap: this study attempted to investigate the all organizational aspects related to
KM, and the relationships between KM and organizational performance from the standpoint of
the Balanced Scorecard. These are propositions, which this study attempted to investigate.
B: Framework
Customer-related
Incentive
Perpetual financial
Acquisition
Conversion
Knowledge Internal business
process process
Application capability
Protection Customer-related
Fig. 2 The relationship between knowledge process capability and four aspects of organizational performance
Technology
Perpetual financial
Structure Knowledge
infrastructure
capability
Culture
Internal business
Incentive
process
Organizational
performance
Acquisition
Knowledge Customer-related
Conversion process
capability
Application
Fig. 3 The relationship between knowledge management capabilities and organizational performance
However, this study did not adopt a random sampling procedure; rather, a convenient sampling
procedure was used by sending the invitation emails with the online survey link to contactable
middle managers. Therefore, the issue of non response bias may exist.