Professional Documents
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Multiple Choice Questions (Enter your answers on the enclosed answer sheet)
A shift manager.
B division manager.
C store manager.
D regional manager.
A coordinating.
B organizing.
C leading.
D planning.
A digitization.
B increased competitiveness.
Managerial Basic Training (Scenario)Imagine that your marketing company has just merged
with a manufacturing organization. You have been asked to help provide some basic
managerial training to the engineers in the research and development unit of the new
company. To ensure you are covering the important issues, your boss has asked to see an
overview of materials that you will be providing the engineers.
5 The engineers have to be informed that, ________ are the people who direct
the activities of others in an organization.
A line workers.
B directors.
C subordinates.
D managers.
6 Many of the engineers in the group are unclear about what managers actually
do. Your training. materials should explain that a managers job focuses on
________.
A personal achievement.
7 Kelly is a ________.
A middle manager.
B top manager.
C nonmanagerial employee.
D first-line manager
A empirical skills.
B conceptual skills.
C technical skills.
D human skills.
Managerial Skills (Scenario)Adam, Brenda, Carl, and Dan are employees in the same
organization. Adam is the shift
manager, Brenda is the district manager, Carl is the regional manager and Dan is the
project leader. Adam manages the employees who produce the organizations product.
After his excellent work is noticed, he is promoted to division manager. Carl on the other
hand, after a disciplinary proceeding, is assigned to the post of office manager. Ethan is the
managing
10 The symbolic view of management is based upon the belief that managers
symbolize ________.
A he take-charge executive who overcomes any obstacle to see that the organization
achieves its goals.
B every aspect of an organizations performance, from the top level to the operational level.
C the fluctuating fortunes of the organization as they alternate between profits and losses.
D control and influence in developing plans and making decisions.
A Post-Millenials.
C Gen Y-ers.
D Baby Boomers.
.
14 The term ________ refers to repetitive sequences of activities that express
and reinforce the important values and goals of the organization.
A corporate rituals.
B employee mentoringb
C business ethics.
D organizational cultured.
A new millennium.
B early 1980s.
D 1960s to 1970s.
17 Differences arising from which of the following factors becomes more
important to people as they get to know each other?
A gender.
B race.
C personality.
D ethnicity.
A exclusion
C intimidation.
D discriminatory policies
A legal imperative.
B technical imperative.
C political imperative.
D ethical imperative.
A lack of skills.
B costs.
C dilution of purpose.
D imaged
A code of ethics.
B vision statement.
C mission statement.
D code of purposed.
A Landrum-Griffin.
B Taft-Hartley.
C Glass-Steagall.
D Sarbanes-Oxley