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Processing Blocked Documents

Contents:
Release, rejection and forwarding of blocked
documents
Reassignment
Information functions

SAP AG 1999

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0.2
Processing Blocked Documents: Unit Objectives

At the conclusion of this unit, you will be able to:

Name the different processing functions for

blocked sales documents and describe their
effects
Explain how to access the different information
sources used to decide which form of processing
is applied to blocked documents

SAP AG 1999

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0.3
Processing Blocked Documents: Business
Scenario

Usually your credit representatives process at

regular intervals their worklist of documents
blocked for credit, for example once a day
Since the decision as to whether a blocked
transaction can be released or must be cancelled
depends on several factors, they need various
information functions

SAP AG 1999

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0.4
Release
Order: 125
SP : Tilia Corp.

Credit status: A OK

Order: 125
SP : Tilia Corp.

Credit status: B Blocked

Order: 125
SP : Tilia Corp.

Credit status: D Released

Blocked documents Released documents

- -
- -
Order 125 Release Order 125
- -
- -
SAP AG 1999

The following status settings are provided for sales and distribution documents in Credit
Management:
Blank = credit status is not relevant
A = transaction is valid for the purposes of credit management
B = transaction is blocked by credit management
D = transaction has been released by credit management
'C' is not currently used.
This status is provided for every type of check activated for the automatic credit check. The system
also determines a total status from the individual status settings.

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0.5
Releasing Documents and Carrying Out Another
Check

CCA Risk category Operat. Deviation: 10%

Number of days: 5

Order

Tilia Corp. Tilia Corp.

Release
Order value: $10,000 Order value: $10,000
on June 1
Credit status: B Credit status: D

Order changed
on June 1

A new check is carried out when: Tilia Corp.

a) The amount is increased
Order value: $12,000
b) The time limit is exceeded Credit status: B

SAP AG 1999

You can determine the conditions under which a document is to be checked again once it is released.
The check rule for orders can be used to determine the conditions under which an order is to be
checked again once it is released.
The check rule for deliveries can be used to determine the conditions under which a delivery is to be
checked again once it is released. It also influences the check on a released transaction when a
delivery is created from an order. When you create a delivery, the release date of the order is copied
to the delivery and used for the check carried out in this document.
If there are no entries made in the above fields, the transaction is checked again.

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0.6
Rejection

List: Blocked documents Order 918

Doc. no. credit value status Tilia Corp.

Rejection Reason for rejection
-
- Item 10: Credit Limit Exceeded
918 $10,000 B
- Item 20: Credit Limit Exceeded
- Item 30: Credit Limit Exceeded

SAP AG 1999

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0.7
Information Sources Specific to Credit
Management

Credit overview Credit master sheet

CCA data

Customer: Tilia Corp.

CCA: Europe

Limit: $50,000

Early warning list Master data list

SAP AG 1999

In Credit Management the use of different information sources to help you decide whether a blocked
document can be released or not is of prime importance.
For this reason there is a large number of reports and tools that contain a wide range of information.
Some of these information sources have been created especially for Credit Management, whereas
others come from related areas that can also be relevant for decision-making.
The credit master sheet serves to display and print the customer master data of an individual account
that is needed for Credit Management.
To get an overview of the customer master data of one or several customers you can generate a credit
overview. This report is an exceptionally important tool for checking the credit management data of
customers in regular cycles.
Using the master data list, you can display and print customer credit data. In particular you can
display information that is not contained in the credit data, for example customer-specific data or
external data that you have created with special supplementary software.
From Release 4.5A it is possible to generate an early warning list. However, you must first create a
credit vector for the selected customers using program RFCMCRCV.

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0.8
Information Sources - General

Customer
Customermaster
masterrecord
record

Oldest
Oldestitems
itemsdue
due Account
Accountsummary
summary

Last
Lastpayment
payment Line
Lineitems
items

CCA data

Customer: Tilia Corp.

CCA: Europe

Limit: $50,000

FI
FIInfo
InfoSystem
System Count
Countdata
data

Sales
SalesInfo
InfoSystem
System Dunning
Dunningdata
data

SAP AG 1999

In Credit Management there is additional important information specific to the customer that can
influence decision making.
You can use general information on the last payment made by the customer and the oldest items due,
for example, taken directly from a customer's credit control area data.
Furthermore, it is possible to branch from Credit Management to the customer's dunning and count
data.
From the credit control area data, the credit master data, and the credit overview, you can list the
customer's line items, carry out an account analysis or analyze the payment history.
Using the FI info system you can also analyze due dates, the DSO, and overdue items.

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0.9
Processing Blocked Documents: Summary

You are now able to:

Name the different processing functions for
blocked sales documents and describe their
effects
Explain how to access the different information
sources used to decide which form of processing
is applied to blocked documents

SAP AG 1999

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0.10Exercises

Unit: Processing Blocked Documents

Topic: Different Information Sources

At the end of these exercises, you will be able to:

Describe and apply the different information sources available to help
you decide how to process blocked documents.

You are processing a list of blocked orders and deliveries. To decide

which documents to release/reject, you need to access various data from
different areas.

1-1 Display which sales documents have been blocked within your group due to a credit
limit check.

1-2 A transaction can appear in this list as a result of various credit checks. Find out
which checks were carried out for the documents in your list and find out the results
of those checks.

1-3 Display the credit master sheet for the customer concerned.

1-4 Display a short summary of information on your customer by calling the credit
overview.

1-5 Display the credit control area data and find out when the last payment was made.

1-6 Call the account analysis for customers.

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 1-7 Reject the blocked sales document. The delivery should remain blocked.

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0.11Solutions

Unit: Processing Blocked Documents

Topic: Different Information Sources

1-1 Display which sales documents have been blocked within your group due to a credit
limit check.
Accounting Financial accounting Accounts receivable Credit
management Exceptions Blocked SD documents

1-2 A transaction can appear in this list as a result of various credit checks. Find out
which checks were carried out for the documents in your list and find out the results
of those checks.
Select a document line and choose Environment Document info Document
status

1-3 Display the credit master sheet for the customer concerned.
Select a document line and select Environment Credit master sheet

1-4 Display a short summary of information on your customer by calling the credit
overview.
Select a document line and choose Environment Credit overview

1-5 Display the credit control area data and find out when the last payment was made.
Select a document line and choose Environment Customer master credit
Control area data Extras Last payment

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 1-6 Call the account analysis for customers.
Accounting Financial accounting Accounts receivable Account
Analysis

1-7 Reject the blocked sales document. The delivery should remain blocked.
Accounting Financial accounting Accounts receivable Credit
management Exceptions Blocked SD documents
Select the relevant document line and choose Edit Reject (enter rejection
reason 20)

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