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Reason to implement: Damage and Cause codes are useful in order to identify the root cause of
the breakdown. These codes are inputs to the sap standard report MCI5 (or) IW69. So in order to
identify these we need to maintain them mandatory while doing TECO. Users usually by pass these
fields in Notifications not knowing the importance of them.
Risks Involved while implementing: Firstly we tried through configuration settings in OIAL to set
these fields mandatory in notification level through screen elements. But users identified that they
cant be able to figure out the actual damage and causes unless they complete the order. So,
approached to the exit while Technical Completion of order.
Create a project using transaction CMOD.
Give a short text for the project, save and select Enhancement Assignment.
Here assign our identified Exit IWO10004, save and select Components.
Above logic does the following to the work order while doing Technical completion(TECO)
If cause code is missing under notification-items
If Cause Code and Damage code were empty under notification-items, systems throws following
error