A STUDY ON EFFECT OF JOB STRESS ON THE EMPLOYEE

PERFORMANCE IN NLC LIMITED AT NEYVELI

By

PARTHIPAN. R
(Reg No.420713631022)

OF

CK COLLEGE OF ENGINEERING AND TECHNOLOGY,

(Affiliated to Anna University, Chennai)

CUDDALORE-3

A PROJECT REPORT

Submitted to the

FACULTY OF MANAGEMENT STUDIES

In partial fulfillment of the requirements

for award of the degree

of

MASTER OF BUSINESS ADMINISTRATION

JUNE-2015
 CK COLLEGE OF ENGINEERING AND TECHNOLOGY

(Affiliated to the Anna University, Chennai)

Cuddalore-3

DEPARTMENT OF MANAGEMENT STUDIES

BONAFIDE CERTIFICATE

This is to Certify that the project entitled A STUDY ON EFFECT OF JOB STRESS ON

THE EMPLOYEE PERFORMANCE IN NLC LIMITED AT NEYVELI is a bonafide

work of submitted by Mr PARTHIPAN. R (420713631022) II MBA in a partial fulfillment of

the requirement for the award of the degree of Master of Business Administration in CK college

of Engineering and Technology. Certified further that to the best of my knowledge the work

reported here in does not from part of any other report or dissertation on the basis of which a

degree or award was conferred on an earlier occasion on this or any other candidate.

Mr.V.E.BARANIDHARAN

Project Guide Head of the Department

Assistant Professor Department of management studies
Department of management studies

Submitted for the viva- voice Examination held on------------

Internal Examiner External Examiner

 DECLARATION

I Mr.PARTHIPAN.R (420713631022) declare that the project report on A

STUDY ON EFFECT OF JOB STRESS ON THE EMPLOYEE PERFORMANCE IN

NLC LIMITED AT NEYVELI is the result of the original work done by me during the period

of the study under the supervision of Mr.V.E.BARANIDHARAN, Assistant Professor in

Department of Management Studies. With the best of my knowledge a similar work has not been

submitted earlier to the any University for the fulfillment of the requirement for the award of

MASTER OF BUSINESS ADMINISTRATION of Anna University, Chennai.

DATE: SIGNATURE

PLACE:CUDDALORE
 ACKNOWLEDGEMENT

I express my sincere thanks to Mr.C.K.RANGANATHAN, Chairman, CK College of

Engineering and Technology, for his blessings to do the training.

I express my sincere gratitude to Mr. D.CHANDRASEKARAN, Director, CK College of

Engineering and Technology, for giving opportunity to do my training.

I express my sincere thanks to Dr.ARUN.V.PARWATE, Principal, CK College of Engineering

and Technology, for giving opportunity to do my training.

I express my sincere gratitude to Mr.V.E.BARANIDHARAN, project guide and Head of the

Department, Department of Management Studies, CK College of Engineering and Technology
who has given me moral support during the course of my field work.

I respect and thank Mr.JAYARAMAN Manager for giving me an opportunity to do my training

under his able guidance. I am highly indebted for his valuable support to complete my training.

I express my sincere thanks to all other faculty members of our department, for extending their
moral support and who spared their valuable time for guiding in my training.

My thanks and appreciations also go to the entire team who has willingly helped me out with
their abilities.

(PARTHIPAN.R)
 NEYVELI LIGNITE CORPORATION LIMITED
( A GOVT. OF INDIA ENTERPRISE)
NEYVELI., TAMILNADU

This is to certify that this project work entitled A STUDY ON EFFECT OF JOB
STRESS ON THE EMPLOYEE PERFORMANCE IN NLC LIMITED AT NEYVELI is a
bonafide record of the work submitted by

R.PARTHIPAN
(420713631022)

In partial fulfilment of the requirement for the award of degree of a MASTER OF

BUSINESS ADMINISTRATION from ck college of engineering and technology, department
of management studies affiliated to Anna university, Chennai the project is a bonafide work done
during the period from 01.01.2015 to 30.03.2015 at MINE I, Neyveli lignite corporation
limited, Neyveli.

NLC GUIDE

V.SUKUMAR
ADDL.CHIEF MANAGER /HR
NLC Ltd NEYVELI

The above mentioned students are permitted to submit the project report to university/ college
authorities.

DATE : DEPUTY GENERAL MANAGER / ED

EMPLOYEE DEVELOPMENT CENTRE

PLACE : NLC LTD NEYVELI

CHAPTER PARTICULARS PAGE NO

NO

I INTRODUCTION 1

1.1 Introduction of the topic 1

1.2 Industry Profile 6

1.3 Profile of the company 19

1.4 Statement Of The Problem 36

1.5 Importance & Needs of Job Stress 36

1.5 Scope Of The Study 36

1.6 Objectives Of The Study 37

1.7 Limitation Of The Study 37

II REVIEW OF LITERATURE 38

2.1 Review of literature on job stress 38

III RESEARCH METHODOLOGY 44

3.1 Research 44

3.2 Research Methodology 44

3.3 Research Design 44

3.4 Types of Research 44

3.5 Sources of Data 45

3.6 Sampling Design 45

3.7 Period of the Study 46

3.8 Tools for Analysis 46

IV DATA ANALYSIS AND INTERPRETATION 49

4.1 Simple Percentage Analysis 49

 4.2 Chi square Test 79

V FINDINGS & SUGGESTION & CONCLUSION 85

5.1 Sum of the Findings 85

5.2 Suggestion and Recommendation 87

5.3 Conclusion 88

ANNUXURE BIBILIOGRAPHY 89

QUESTIONNAIRE 90
 ABSTRACT

Stress is non-specific response to demands from environment that results in physical,

psychological and/or behavioural deviations for people. No one is immune to stress. Stress in
work settings stems from different sources such as individuals, group, organizational and
environmental. It is better to bend than to break. Hence the need for coping with Stress.

This study was done on Job Stress On The Employees Performance In Neyveli Lignite
Corporation, Neyveli. Company wants to know the organizational stress in the company. Stress
may occur to employees due to several factors (i.e.) both Internal and External. Internal Factor
that creates stress to workers should be avoided. Internal factors create Job dissatisfaction and
may result in absenteeism and turnover. So company wants to know about the employees
feeling and opinion of the employees to overcome Stress.

The objective of the study is to know the causes and effects of Stress and also to
find out the best method to overcome Stress. The data was collected by interviewing directly
the employees and not the Managers. Convenience sampling method was used for this study.
The sample size was 100. Both primary and secondary sources of data were extensively used by
analysing this study. It was found that 82% of the Respondents are affected due to stress,
Majority of the respondents were responded that personal reasons, changes in organization,
Family demands and obligation, fear of achieving target, difficulty in concentrating in their work
are the causes and effects of Stress. They suggested in improving the working condition in order
to overcome Stress.
TABLE CONTENTS PAGE
NO. NO.
4.1 Gender of the Respondents 49
4.2 Age Of The Respondents 50
4.3 Educational Qualification 51
4.4 Marital Status Of The Respondents 52
4.5 Classification On The Basis Of Monthly Income 53
4.6 Year Of Service 54
4.7 Knowledge About Stress 55
4.8 Stress Affecting Work 56
4.9 Feel Of Pressure 57
4.10 Individual Factors That Causes Stress 58
4.11 Rotation Of Shifts 59
4.12 Changes In Organization That Causes Stress To Individuals 60
4.13 Difficulty In Concentration 61
4.14 Organizational Factors That Causes Stress 62
4.15 Environmental Factors 63
4.16 Impact Of Environmental Factors 64
4.17 Factors That Causes Stress 65
4.18 Psychological Problem Caused Due To Low Performance 66
4.19 Stress Can Produce Better Performance 67
4.20 Stress Affects The Performance 68
4.21 Level Of Stress 69
4.22 Factors That Affect Stress On Performance 70
4.23 Relation Among Co-workers 71
4.24 Getting Well With Co-Workers 72
4.25 Stress Affects The Relationship Between Management &Employees 73
4.26 Stress Due To Competitive Pressure 74
4.27 Symptoms of Stress 75
4.28 Measures Taken By The Respondents 76
4.29 Provision Of Company To Overcome Stress 77
4.30 Suggestions To Overcome Stress 78
4.2.1 Relationship Between Service of employees and Measures of 79
Relaxation
4.2.2 Relationship Between Service of Employees and Symptoms of 82
Stress.
 LIST OF CHARTS

TABLE CONTENTS PAGE

NO. NO.
4.1 Gender of the Respondents 49
4.2 Age Of The Respondents 50
4.3 Educational Qualification 51
4.4 Marital Status Of The Respondents 52
4.5 Classification On The Basis Of Monthly Income 53
4.6 Year Of Service 54
4.7 Knowledge About Stress 55
4.8 Stress Affecting Work 56
4.9 Feel Of Pressure 57
4.10 Individual Factors That Causes Stress 58
4.11 Rotation Of Shifts 59
4.12 Changes In Organization That Causes Stress To Individuals 60
4.13 Difficulty In Concentration 61
4.14 Organizational Factors That Causes Stress 62
4.15 Environmental Factors 63
4.16 Impact Of Environmental Factors 64
4.17 Factors That Causes Stress 65
4.18 Psychological Problem Caused Due To Low Performance 66
4.19 Stress Can Produce Better Performance 67
4.20 Stress Affects The Performance 68
4.21 Level Of Stress 69
4.22 Factors That Affect Stress On Performance 70
4.23 Relation Among Co-workers 71
4.24 Getting Well With Co-Workers 72
4.25 Stress Affects The Relationship Between Management &Employees 73
4.26 Stress Due To Competitive Pressure 74
4.27 Symptoms of Stress 75
4.28 Measures Taken By The Respondents 76
4.29 Provision Of Company To Overcome Stress 77
4.30 Suggestions To Overcome Stress 78
4.2.1 Relationship Between Service of employees and Measures of 79
Relaxation
4.2.2 Relationship Between Service of Employees and Symptoms of 82
Stress.