QHSE

Quality Health Safety & Environmental

Awareness Training
Jamaluddin Maruf
IRCA-Certified
QMS Lead Auditor & HSE Expert

More than 16 years experience in developing quality management to increase

productivity and reduce nonconformity in achieve company objectives.

Jakarta, 17 March 2015

TRAINING AGENDA
09.00 09.15 Opening by Management
09.15 09.30 HSE Moment
Section 1
09.30 10.00 QHSE Goal & Effect
10.00 10.15 Coffee Time
10.15 12.00 Part of QA/QC
12.00 13.00 Break and Lunch
Section 2
13.00 14.00 Process Model
Section 3
14.00 15.00 Integrated Management System
Section 4
15.00 15.15 Coffee Time
15.15 16.00 8 Principles Management
16.00 16.30 Document Management System

Jamaluddin M QMS Lead Auditor 1

Session 1
Goal of QHSE
QHSE Affect

Jamaluddin M QMS Lead Auditor 2

Awareness Goal

The goal is :
Audiences able to
understand through out
basic concept of Integrated
Management System.

3
QHSE Affect

Lets Brainstorming!
What if no QHSE?
What if QHSE?

4
 What if no QHSE !
the acts drama
Why so few profits and
Customer deeply sad ... customers escape ?

And then angry ! With the work we done, no

acknowledgment!
Accident

WE ALL LOSE !
5
 What if QHSE
A happy end
WE ALL WIN !
Customer happiness profits increase and customers ask
all needs covered, in time for more products
and competitive price

Hhmmm ...

6
 Part of QHSE
PART OF QHSE
Quality Assurance & Quality Control
Hazard Identification & Risk Control
Environmental Aspect & Impact Monitoring &
Control

Jamaluddin M QMS Lead Auditor 7

Quality Assurance & Quality Control
QA is Quality QC is Quality
Assurance Control

Warranty to processes Warranty to product

- part of QHSE focused on fulfilling
- part of QHSE focused on providing
quality requirements.
confidence that quality requirements will be
fulfilled

Jamaluddin M QA Coordinator 8
What is QA & QC work?
QA work base on QC work base on
Quality Management product
System requirements requirements

OUT PUT

Company Product specification

management system
Jamaluddin M QA Coordinator 9
What is QA/QC Contribute?
QA is contribute to QC is contribute to
develop quality plan. executing quality
plan.

Requirements Specification
ISO 10005 API,
ISO 10006 ASME,
Others Others

Jamaluddin M QMS Lead Auditor 10

What shall QA & QC monitor?
QA monitoring of QC monitoring of
system performance product performance
Quality objective Statistical product
Training & competency characteristics
Resources Product quality both of
Incoming, process & final
Competitor
Supplier
Preventive & Corrective
action
Customer complaint &
satisfaction
Document & Data system

Jamaluddin M QA Coordinator 11
What is QA & QC correlation?
QA & QC have one goals. It is control of
processes to warranty that product quality
able to meet customer requirements and
expectation.
Its nice
Your product is increasing our added
value!

Jamaluddin M QMS Lead Auditor 12

What is HSE work?
HS work base on E work base on
Occupational Health Environmental
Safety Assessment Management Systems
Series

OUT PUT

Hazard Identification Aspect & Impact

& Risk Assessment Monitoring Report
Report Jamaluddin M QA Coordinator 13
What is HSE Contribute?
HS is contribute to E is contribute to
develop Safety plan. develop
Environmental plan.

Requirements Specification
OHSAS 18001 ISO 14001,
PP 50 th 2012 Proper,
Others Others

Jamaluddin M QMS Lead Auditor 14

What shall HSE monitor?
HS monitoring of E monitoring of
Incident performance Environmental
Near miss performance
First aid case Air pollution
Medical treatment Nature resources
Lost time injury Energy
Fatality Legal compliance
Property damage Etc.
Employee illness
Etc.

Jamaluddin M QA Coordinator 15
What is HS & E correlation?
HS & E have one goals. It
is control of processes to
warranty that processes
will not built personnel
injury and environmental
defects.

Jamaluddin M QMS Lead Auditor 16

Why QHSE Shall be integrated
We are agree :
To achieve company
objective with
reduce
nonconformity and
prevent zero lost
time injury in one
mature system.

Jamaluddin M QMS Lead Auditor 17

Section 2
PROCESS MODEL
ISO 9001
OHSAS & ISO 14001

Jamaluddin M QMS Lead Auditor 18

 ISO 9001 Quality Management System

QUALITY MANAGEMENT SYSTEM

CONTINUAL IMPROVEMENT

Management
responsibility S
C a C
t
u R i u
e Measurement , s
s
s Resource f
analysis ,
q
a
t u
i
management c
t
improvement o
o r t
i
e
m m o m
e n
e e
n
t Input
Product r
r s
Output
Product
realization

Jamaluddin M QMR 19
OHSAS & ISO 14001

Jamaluddin M QMS Lead Auditor 20

Generic Standards
OHSAS, ISO 9001 and ISO 14001 are
generic standards.
Generic means that the same
standards can be applied:
to any organization, large or
small, whatever its product or
service,
in any sector of activity, and
whether it is a business
enterprise, a public
administration, or a
government department.

Jamaluddin M QMS Lead Auditor 21

 Generic standards
Generic also signifies that
no matter what the organization's scope of activity
if it wants to establish a Occupational Health &
Safety Management System, OHSAS 18001 gives
the essential features,
or if it wants to establish a quality management
system, ISO 9001 gives the essential features
or if it wants to establish an environmental
management system, ISO 14001 gives the
essential features.

Jamaluddin M QMS Lead Auditor 22

Processes, not products
Processes affect final products or services.
OHSAS gives the requirements for what to enable an
organization to control its OH&S risks and improve
its OH&S performance in preventing personal injure
and ill health.
ISO 9001 gives the requirements for what the
organization must do to manage processes affecting
quality of its products and services.
ISO 14001 gives the requirements for what the
organization must do to manage processes affecting
the impact of its activities on the environment.
 Environmental Management System
ISO 14001 helps organizations to
implement environmental
management.

ISO 14001 is for environmental management. This means

what the organization does to:
minimize harmful effects on the environment caused by
its activities,
to conform to applicable regulatory requirements, and to
achieve continual improvement of its environmental
performance.
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Hazard Identification, Risk
Assessment & Risk Control
Conceptually similar to
environmental aspects and
impacts target of management
program(s)
Much more detailed than 14001
approach
Assessment must address:
routine and non-routine
activities
all personnel, including
contractors and visitors
facilities at the workplace,
whether provided by the
organization or by others

Jamaluddin M QMS Lead Auditor 25

 Hazard Identification, Risk
Assessment & Risk Control
Methodology must be proactive
in advance of process/equipment
changes
allow engineering of hazard
controls during design
implementation of controls as
change occurs
Success requires strong
Management of Change (MOC)
procedure

Jamaluddin M QMS Lead Auditor 26

Hazard Identification, Risk Assessment
& Risk Control
Process overview
identification of hazards
evaluation of risks under current
controls
evaluation of the tolerability of
residual risk
identification of needed additional
controls
People are involved
significant risks must be
controlled
individual behaviour is a
significant factor

Jamaluddin M QMS Lead Auditor 27

Section 3
Integrated Management System (IMS)
Concept model

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Concept of integration

ISO 9001:2008, ISO 14001:2004 & OHSAS

18001:2007 standards based on PDCA concept,
therefore having similar structure:

Policy
Planning
Implementation and operation
Performance assessment
Improvement
Management review

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Integrated Management Systems
Integrated Management system means
what the organization does to manage its
processes, or activities with combine some
standards requirements in order that
its products or services meet the
Various Standards organizations objectives, such as
satisfying the customer's quality &
processes requirements,
complying to regulations, or
save environmental

One Standards

Jamaluddin M QMS Lead Auditor 30

Integrated Management Systems
To be really efficient and effective, the
organization can manage its way of
doing things by systemizing it.
Everyone is clear about who is
responsible for doing what, when,
how, why and where.
Integrated Management system
provide the organization with an
international, state-of-the-art model
to follow.

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Integrated is Processes, not products
Both OHSAS, ISO 9001 and ISO
14001 concern the way an
organization goes about its
work.
They are not product standards.
They are not service standards.
They are process parameters.
They can be used by product
manufacturers and service
providers.
Session 4
8 Principles Managements

Jamaluddin M QMS Lead Auditor 33

 8 Principles Management

(from ISO/TC176/SC2/WG15/N130 1997/05/29)

Customer Focused
Leadership
Involvement of People
Process Approach
System Approach to Management
Continual Improvement
Factual approach to decision making
Mutually beneficial supplier relationships

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Principle 1 : Customer Focus
"Organisations depend on
their customers and
therefore should
understand current and
future customer needs,
meet customer
requirements and strive to
exceed customer
expectations".

Have we understood customers requirements ?

35
Principle 2 : Leadership
"Leaders establish unity of purpose
and direction of the organisation.
They should create and maintain the
internal environment in which people
can become fully involved in
achieving the organisation's
objectives.

building trust and eliminating fear, being proactive and

providing people with the required leading by example,
resources and freedom to act with understanding and
responsibility and accountability, responding to changes in
inspiring, encouraging and recognizing the external environment,
people's contributions, establishing a clear vision
promoting open and honest of the organisation's
communication, future
educating, training and coaching people,
setting challenging goals and targets, and
implementing strategy to achieve these
goals and targets
36
Principle 3 : Involvements of People
"People at all levels are the
essence of an organisation
and their full involvement
enables their abilities to be
used for the organisation's
benefit".
accepting ownership and
responsibility to solve problems,
freely sharing knowledge and
experience in teams and groups,
deriving satisfaction from their
work, and
be enthusiastic and proud to be
part of the organisation

37
 Principle 4 - Process Approach
PROCESS
EFFECTIVENESS
Extent to which planned
CONTROLS
activities are realized and
planned results achieved

PROCESS
set of interrelated or
INPUT interacting activities OUTPUT PRODUCT
which transforms
inputs into outputs

PROCESS EFFICIENCY
Relationship between the result
RESOURCES achieved and the resources used

The application of a system of processes within an organization, together

with the identifications and interactions of these processes, and their
management to produce the desired outcome, can referred to as the
process approach.
38
Principle 5 - System approach to
management
R R

I O I O
Process Process
A B
I R R
I
C C
O
I Process Process
C O I D
I = INPUT
O = OUTPUT
R = RESOURCES
C C
C = CONTROLS

Identifying, understanding and managing interrelated

processes as a system contributes to the organizations
effectiveness and efficiency in achieving its objectives
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Principle 6 Continual Improvement
"Continual improvement should be a
permanent objective of the organisation."
Plan: establish the objectives and processes
necessary to deliver results in accordance
with customer requirements and the
organizations policies.

Do: Implement the processes.

Check: monitor and measure processes

and product against policies, objectives and
requirements for the product and report
the results.

Act: take actions to continually improve

process performance.

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Principle 7 : Factual approach to decision making

"Effective decisions are based on the

analysis of data and information.
taking measurements and
collecting data and information
relevant to the objective,
ensuring the data and information
are sufficiently accurate, reliable
and accessible,
analysing the data and information
using valid methods,

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Principle 8 : Mutually beneficial supplier relationships

"An organisation and its suppliers are

interdependent, and a mutually beneficial
relationship enhances the ability of both to
create value.

identifying and selecting key

suppliers,
creating clear and open
communications,
jointly establishing a clear
understanding of customers'
needs, improvement of products
and processes,
sharing information and future
plans, and
recognizing supplier
improvements and achievements.
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 IMS Implementation Program
Management Implement 8
Review policy &
Management
Commitment Objective
Principles

IMS Team
Assignment & IMS Awareness Interpretation IQA Training
Training

Document
Procedure External
Review & required
Record required
document
Development

Socialization and Internal Audit

Measurement & Corrective
Implementation Analysis Action

Management Policy &

Audit & CPAR NC Handling
Supplier Progress last
Next action
Review Objective performance review

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The End
Thanks of your participation

Jamaluddin M QA Coordinator 44