SAMPLE QUESTIONS & ANSWERS

S.No. QUESTIONS Set 1A A B C D ANS

1 Public Sector Bank is one where < 50% > 50% > 75% 100%
the stake of the Govt. is
2 Private Sector Bank is one where < 50% 50% > 75% 100%
the Govt Stake is
3 Foreign Bank is one which has its India Overseas HO in India & None of
HO and RO in RO abroad these
4 When the RBI was established, it Imperial State Bank Govt. of India None of
took over the power of credit Bank of India of India these
control from
5 When a Bank accepts Deposit, the Debtor Creditor Bailor Bailee
relationship of the Banker to the
Customer is that of
6 When a Bank accepts Deposit, the Debtor Creditor Bailor Bailee
relationship of the Customer to
the Bank is that of
7 When the Bank gives a Loan to Debtor Creditor Bailor Bailee
the Customer, the Banker is called
as a
8 When the Bank gives a Loan to Debtor Creditor Bailor Bailee
the Customer, the Customer is
called as a
9 When a Customer gives an item Lessor Lessee Bailor Bailee
for safe keeping (other than a
Locker), the Cujstomer is called as
10 While paying a Cheque given by a Principal Agent Trustee Beneficiary
Customer, the Banker is in the
relationship as a
11 While asking the Banker to pay a Principal Agent Trustee Beneficiary
Cheque given by a him, the
Customer is called as the
12 While asking the Banker to pay a Principal Agent Trustee Beneficiary
Cheque from a Trust Account, the
Banker is called as the
13 The 3rd Party to whom the Trust Principal Agent Trustee Beneficiary
money is paid is called as the
14 In a Safe Deposit Locker, the Lessor Lessee Bailor Bailee
Customers relationship with the
Banker is that of
15 The Anti-Money Laundering Act 2002 2003 2004 2005
(aka PMLA) was enacted in the
year
16 The 1st step in Money Laundering Placement Layering Integraion Distribution
is called as
17 To prevent Money Laundering, Address Customer All of these
Banks insist on Knowing the ID Proof Proof proifle
Customer and call for
18 The relationship between a Principal & Agent & Debtor & Creditor &
Business corresspondent and his Agent Principal Creditor Debtor
banker is that of
19 Business Facilitator can handle Yes No Partly None of
small value cash transactions Yes & No these
20 Business Correspondents can Yes No Partly None of
handle small value cash Yes & No these
transactions

1
S.No. QUESTIONS A B C D ANS
21 Scale of Finance is applicable to Crop loans Term loans Land Farm
development Machinery
22
[ For construction of Warehousing Crop loan Medium Long Gold loan
and Cold storage facilities, the Term Loan term Loan
loan granted is
23 KYC compliance is the BC BF BANK All the three
responsibility of
24 PIN is a must to operate Bank No Yes Some times Depends on
accounts through BC/BF the account
25 Borrower profiling is the duty of No Yes Some times Depends on
the BC/BF the account
26 Loans to small and marginal Direct Indirect Non fund No finance
farmers for purchase of land for Finance Finance based
agricultural purposes is advance
27 Finance for setting up of Agri Direct Indirect Non fund No finance
clinics and Agri business centres. Finance Finance based
Is an advance
28 Enterprises engaged in the Micro Small Small Micro
manufacture /production, Manufacturing Service Manufacturing Service
processing or preservation of Enterprises Enterprises Enterprises
Enterprises
goods and whose investment in
plant and machinery does not
exceed Rs. 5 Crores.
29 Enterprises engaged in the Micro Small Small Micro
providing / rendering of services Manufacturi Service Manufacturin Service
and whose investment in ng Enterprises g Enterprises Enterprises
equipment does not exceed Rs. Enterprises
10 lakhs.
30 Advances to KVIC will be eligible 40% 50% 60% 25%
for consideration under the ----%
sub target of the small
enterprises segment within the
priority sector
31 In Micro Credit, Loans not Rs. 20,000/- Rs Rs. 40,000/- Rs. 50,000/-
exceeding Rs---------- per 30,000/-
borrower is provided by banks
either directly through a SHG/JLG
mechanism or to NBFC/MFI for
on-lending up to Rs.------- per
borrower.
32 Under Priority Sector, Educational Rs. 5 lakhs Rs. 10 lakhs Rs. 10 lakhs for Rs. 20 lakhs
Loans are granted to individuals for studies in for studies studies in India for studies in
upto. India and Rs. in India and and Rs. 20 India and
Rs. 15 Lakhs Lakhs for
10 Lakhs for abroad
for studies studies abroad
studies
abroad
abroad
33 Under Priority Sector, Housing Rs. 10 lakhs Rs. 20 Rs. 30 lakhs Rs. 50 lakhs
Loans irrespective of location, lakhs
to individuals for purchase /
construction of a dwelling unit
per family, upto up to Rs.-----
excluding loans granted by banks
to their own employees.

2
[

S.N QUESTIONS A B C D ANS

o.
34 Artisans, village and cottage Weaker Lower Poorer SC/STs
industries where individual credit Sections Sections Sections
limits do not exceed Rs. 50000, is
recognised as finance to
35 Loans to Scheduled Castes and Lower Poorer SC/STs Weaker
Scheduled Tribes are treated as Sections Sections Sections
loans to
36 Educating the Customer about all Not Certainly Expected None of
theproducts offered by the Bank these
represented by him is ------the role
of BC/BF

3
S.No. QUESTIONS Set 1B A B C D ANS
1 NABARD is a ___________ Public Sector Foreign Agri Co-op Local Area
Bank Bank Bank Banks
2 State Bank of India is a __________ Private Foreign Local Area
Public Sector
bank Sector Bank Banks
3 Reserve Bank of India is a Private
Central Local Area Public Sector
__________ Bank of the country Sector
4 Control of money supply and credit
UBI SBI RBI ICICI
is the function of
5 Several deposit accounts offered by Current Fixed Deposit
Savings A/c (A), (B) & (C)
banks in India include A/c A/c
6 When money is borrowed by the
borrower from bank, a fee is Charges Dividend Interest Cost
charged by Bank. This fee is called..
7 Money _________ is an
undesirable process wherein the
Laundering Trading Investing Depositing
origin of funds generated by illegal
means is concealed.
8 In Money Laundering __________
means physical disposal of Investing Placement Integration Layering
proceeds of criminal activity
9 KYC is Knowing you
Know your Knowledge of Know your
and your
Customer customer your Client Certificate
10 Both types of transactions i.e.
Deposit Transactions and Loan KYA KYD KYB KYC
Transaction require
11 Which document is Mandatory as Electricity
Demat A/c PAN card Ration Card
Photo ID while opening an account Bill
12 The main Principals of lending
Saftey Liquidity Profitability All the three
is/are
13 The credit policy of a bank should
be conformant with ______ UBI ICICI RBI SBI
guidelines
14 Direct form of lending in which a
Non - Fund- Non - Fund-
loan with an actual cash outflow is Fund-Based
Based Based Borrowing
given to the borrower by the Bank Lending
Lending
Borrowing
is known as
15 Facilities such as 'letters of credit' Non - Fund- Non - Fund-
Fund-Based
and 'guarantees' fall under the Based Based Borrowing
Lending
category Borrowing Lending
16 Working Capital Finance is a type of Non - Fund- Non - Fund-
Fund-Based
Based Based Borrowing
Lending
Lending
Borrowing
17 Retail Loan is a type of Non - Fund- Non - Fund-
Fund-Based
Based Based Borrowing
Lending
Lending
Borrowing
18 Loans to Small and Medium Non - Fund- Non - Fund-
Fund-Based
Enterprises is a type of Based Borrowing Based
Lending Lending Borrowing
19 ____________is the delivery of
Financial Services by the formal Financial Financial
Borrowing Lending
financial system at an affordable Services Inclusion
cost to low income groups.
20 Financial Inclusion includes Financia All of the
Savings A/c Insurance
Advise above
S.No QUESTIONS A B C D ANS

4
 21 The Agents who provide Banking
Business Bank
services in Villages and small Towns Dealers Franchisees
Correspondents Brokers
are known as
22 Business
[

Bank Representatives are known as Bank Brokers Dealers Franchisees

Correspondents
23 Business Correspondent carries a
Mobile ATM Teller
__________ to help villagers in Computers
Device Machines Machines
Banking transactions
24 ________ is a voluntary association
of poor formed with the common Helping Helping Self Help
Help Group
goal of social and economic People Group Group
empowerment.
25 The role of _____ is to collect loan
Business Bank
applications, forward them to Dealers Franchisees
Correspondents Brokers
bank.
26 The role of _____ is to create
Business Bank
awareness about savings in banks Dealers Franchisees
Correspondents Brokers
small villages
27 The role of _____ is to ensure that Business Bank
Dealers Franchisees
the KYC norms have been complied Correspondents Brokers
28 Who can become Business
Farmers Insurance All of the
Correspondent / Business NGO's
Club Agents above
Facilitator
29 Who can become Business
All of the
Correspondent / Business KVIC Units KVIB Units Post Offices
above
Facilitator
30 Who can become Business Primary Secondary
Anganwadi All of the
Correspondent / Business school School
Workers above
Facilitator Teacher Teacher
31 Who can become Business
Balwadi Postal Ration All of the
Correspondent / Business
Workers Staffs Dealers above
Facilitator
32 Banks use _______cards, with
biometric identification, for
credit smart debit paid
opening and operating bank
accounts
33 A plastic card having memory of all
bio-metric data of finger
impression (thumb/index) of a credit debit paid bio-metric
customer is known as
_____________ card
34 Agriculture In-Direct Finance -
Loans upto Rs. ______ lakhs
25 10 40 50
granted for purchase and
distribution of inputs.
35 Finance extended to dealers in drip
irrigation/sprinkler irrigation
50 25 10 30
system/agricultural machinery - Loans
upto Rs. ________ can be provided
36 Commission Agents in rural and
semi urban areas functioning in
Zamindars Munims Kisans Arthiaas
markets /mandies are also known
as
37 Micro Manufacturing Enterprises -
Loans upto Rs. ________ can be 5 10 25 50
provided
S.No QUESTIONS A B C D ANS

5
38 ____________help villagers in
banking transactions. (deposit Business Bank
Dealers Franchisees
money, take money out of savings Correspondents Brokers
account, loans etc.)
39 Business Correspondents get
__________from bank for every
Salary
new account opened, every Commissions Credit Points Loan Benefit
transection made via them, every
loan-application processed etc.
40 Compliance with KYC norms will
Colleges
continue to be the responsibility of Schools Investors Banks
_________
41 Banks accepts deposits and lend Rich Business All of the
Poor People
monies to Peolple Class People above
42 Who provides the cheque book Agriculture Commercial Mutual
Chit Funds
facility to customers Banks Banks Funds
43 Financial Inclusion is achieved by Mutual
Trading Bank Demat A/c
opening ___________ A/c Funds
44 Financial Inclusion is headed by _ RBI SBI IRDA SEBI
45 A thirteen digit individual
identification number issued by the
Debit Card
Unique Identification Authority of Pan Card Aadhar Card Credit Card
India on behalf of the Government
of India is known as
46 What will be the value of Rs 1000
deposited @ 10% interest p.a after 1100 1500 2000 1110
1 year
47 What will be the interest on Rs
1000 deposited @ 10% interest p.a 100 200 500 110
for 1 year
48 Who among the following can be a Registered Retired
Ex-Service
Business Coresspondent Bank Government All of them
Men
Employees Employees
49 High Volume of Reluctant
Banks cannot open branches in
Administrati Business is staff due to All of them
villages due to _______
ve Costs low lack of water
50 The main source of funds for a
banker for lending or investments Public Shareholder Zamindars Management
is deposits from the _________

6
S.No. QUESTIONS Set 1C A B C D ANS
1 Banks act as an Intermediary Co-operative
Depositors & Government Government &
between banks &
Borrowers & investors RRBs
Central Bank
2 Which one of the following is NOT a Private sector Urban Co- Regional Rural
Foreign Bank
Commerical Bank? Bank operative Bank Bank
3 Which is the largest category in the Foreign Co-operative Public sector None of the
Indian Banking system? Banks Banks Banks above
4 Regional Rural Banks (RRBs) are Agriculutral
Farmers Rural Artisans All of them
providing credit to labourers
5 Reserve Bank of India was
1st January, st
established under RBI Act, 1934 as 1 April, 1934 1st April, 1935 1st July, 1934
1935
central bank of the country on
6 Before the establishment of the Imperial
State Bank of Punjab Government of
Reserve Bank of India, currency Bank of
India National Bank India
notes in India were issued by India
7 Reserve Bank of India is headed by Chairman &
Chairman Managing President Governor
Director
8 Reserve Bank of India as the central Controlling
managing
bank of the country is money Banker of the all the above
foreign
supply & banks a, b, c
exchange
credit
9 Deposits are broadly categorized as Dem&
Current
deposits & Fixed Savings Bank
account
Time deposits deposits
deposits
Deposits
10 Which of the following is NOT a Time Current
Savings Bank
Deposit? account Term deposit Both (a) & (b)
deposit
deposit
11 Which of the following is the
Deposits Loans from Share holders Profit earned
principal source of funds for the
from Public Government money by the bank
banks?
12 When money deposited in a bank by
the depositor, bank pays a fees to
him & when money is advanced by Commission Interest Brokerage Exchange
the bank to the borrower, borrower
pays a fees to the bank. It called as
13 The legal relationship between the Debtor & creditor & banker &
Lessor & lessee
banker & the borrower customer is creditor debtor customer
14 The legal relationship between the Debtor & creditor & banker &
Lessor & lessee
depositor customer & banker is creditor debtor customer
15 The legal relationship between the Debtor & creditor & banker &
Lessor & lessee
borrower & the banker is creditor debtor customer
16 The legal relationship between the Debtor & creditor & banker &
Lessor & lessee
banker & the depositor customer is creditor debtor customer
17 The legal relationship between the Bailor & Principal &
Hirer & Hiree Lessor & lessee
banker & the locker customer is bailee agent
18 The relationship between a
Bailor & Principal & agent &
customer & his power of attorney Lessor & lessee
bailee agent principal
holder is
19 Which of the following is called Taking out legal
money from
Money laundering? routing illegal origin of funds
bank accounts
money through generated by illegal both (b) & (c)
without
legal channels means is concealed
customer
knowledge

7
S.No. QUESTIONS A B C D ANS
20 Banks are required to undertake since banks
KYC process to prevent cannot as the process
money identify the is required for
laundering at sources of both deposits all the above
the first funds at the & loans
stage itself first stage accounts
itself
21 For KYC, which of the following is not Driving
PAN card Pass port Ration card
an acceptable proof of identity? license
22 For KYC, which of the following is an Telephone
Ration card Electricity bill All of the above
acceptable proof of residence? bill
23 Banks extend credit facilities to Households small &
Corporates &
which of the following categories of & retails medium All of the above
PSUs
customers? traders enterprises
24 Which of the following does not
Unproductive
form part of Principles of lending by Safety Liquidity Risk diversion
purpose
banks?
25 The Loan Policy does not lay down Credit
Targeted Deposit
lending principles in the following Deposit Loan pricing
Portfolio mix Interest rates
areas Ratio
26 Which of the following is not part of Directed
Capital Credit Collateral
the RBI guidelines relating to Credit? credit
adequacy exposure limits security
stipulations
27 Which of the following is not known Working
Agriculture Bank Directed
as fund based lending? capital
loan guarantee lending
finance
28 Financial Inclusion is delivery of
financial services by the formal
Savings & payments &
financial system at an affordable Insurance All of them
Loans remittances
cost to low income groups. The
range of services include
29 Banks cannot open branches in all high
low volume reluctance of
the villages in India, because of administrativ all the three
of business staff
e costs
30 Business Correspondents / Business representatives government self appointed
agents of
Facilitators are of the village appointed business
people banks
employees agents
31 The legal relationship between the
Principal & Agent & Employee &
Business Correspondents / Business Hiree & Hirer
agent Principal Employer
Facilitators & the Banks is
32 Business Correspondents / Business small amount
Salary from Commission both salary &
Facilitators earn their income by way collected from
bank villagers
from bank commission
of
33 Self Help Group (SHG) is a voluntary Groups
community Discussing development
association formed by the poor for economic
empowerment
meeting village politics of village
34 Which of the following is not the role Preliminary
Opening of Give financial sanction of
of a Business Correspondent? processing of
bank advises to loan to
loan
accounts villagers villagers
applications
35 Role of a Business Correspondent Educating
Ensuring that
includes prospective Post sanction &
KYC norms are
customers pre & post
complied with
about Banks disbursal All the above
for both
products in verification &
deposit & loan
deposits & monitoring
accounts
loans

8
S.No. QUESTIONS A B C D ANS
36 Which of the following organizations Non
Agri Clinics &
can be Business Facilitators? Government
Agri Business Farmers Clubs All the above
Organisation
Centres
s (NGOs)
37 Which of the following individuals Primary &
can be Business Facilitators? secondary Member of
Ration dealers All the above
school SHGs
teachers
38 Which of the following organizations KVIC/ KVIB
NGOs Post offices All the above
can be Business Correspondents? units
39 Which of the following organizations NBFC not Companies MFIs set up
registered
can also be Business accepting under Societies All the above
under Sec.25 of
Correspondents? pubic deposits Companies Act Act
40 Which of the following individuals Registered
Ex- Retired Govt.
can be Business Correspondents? Bank All the above
servicemen employees
employees
41 What is the major difference Business Both (b) & (c)
facilitator Business (as per the course
between the Business Business
cannot handle Correspondent will content, BC is
Correspondent & Business Facilitator
cash whereas open accounts allowed to handle
cannot give
Facilitator? Business whereas Business cash whereas BF
financial advise
Correspondent Facilitator will not cannot hande
to the villagers
is authorized to open accounts cash Slide
handle cash No.49)

9
 MODEL TEST 2

1) Banks use with Bio Metric Identification for Opening and operating bank accounts

a) Debit Cards
b) Credit Cards
c) Smart Cards
d) All of the above

2) BCs/BFs can commit sanction Before hand

True/False

3) Warehousing and Godown facilities

a) Medium Term Loans / Advances

b) Long term loans for construction
c) Short term Advances
d) None of the Above

4) Fund Based Lending

a) Actual Cash Outflow given to borrower by the bank

b) No funds Outlay
c) Letters of Credit and Guarantees

5) Which is not Principles of Lending

a) Safety
b) Liquidity
c) Profitability
d) Minimum Balance

6). Small and Marginal farmers with land holding of

a) 5 acres and less and landless labourers , tenant farmers and share croppers
b) 4 acres and less and landless labourers , tenant farmers and share croppers
c) 3 acres and less and landless labourers , tenant farmers and share croppers
d) 2 acres and less and landless labourers , tenant farmers and share croppers

7) Which is not a Fund Based lending

a) Working Capital Finance

b) Project Finance
c) Retail Loan
d) Letters of Credit

10
8) Which is not a Deposit Related Services

a) Interest Payments
b) Customer Information
c) Stop Payment facility
d) Collateral Security

9) RBI was established in

a) April 1 1935
b) April 1 1934
c) April 1 1932
d) April 1 1930

10) Suitability of land and climate is required for

a) Diary Farming
b) Poultry Farming
c) Tractor loan

11) Under Agricultural - Direct Finance - Advances up to against Hypothecation / Pledge of

Agricultural Produce for

a) 10 lacs
b) 30 lacs
c) 20 lacs
d) 40 lacs

12) Largest Category in Indian Banking System

a) Private Sector Banks

b) Regional Rural Banks
c) Public Sector Banks
d) Agricultural Cooperative Banks

13) Term Deposit accounts are

a) Current account Deposits

b) Savings Bank Deposits
c) Fixed/Recurring Deposit account

14) Finance of Housing are

a) Loans up to 20 lakhs purchase/construction of a dwelling Unit per family

b) Loans up to 25 lakhs purchase/construction of a dwelling Unit per family
c) Loans up to 30 lakhs purchase/construction of a dwelling Unit per family
d) Loans up to 10 lakhs purchase/construction of a dwelling Unit per family

15) Money laundering Act is in the year

a) 2001
11
 b) 2002
c) 2003
d) 2000

16) Types of Interest which will change based on marketing condition

a) Simple Interest
b) Compounding Interest
c) Fixed Interest
d) Floating Interest

17) Why Agent is needed

a) High Administrative Costs

b) Volume of Business is low
c) Lack of water/electricity
d) All of the above

18) SHG is

a) Involuntary Association
b) Voluntary Association
c) Sponsored Association

19) Composite Hand Held Device Finger Print is needed

True/False

20) Bank Deposits for Banks is purpose of Lending

True/False

21) RBI is a

a) Nationalised Bank
b) Central Bank of the Country
c) Public Sector Bank
d) Private Sector Bank

22) Local Area Bank

a) Operates in many areas

b) License given to function in a given area
c) High Capital is required
d) Can act for many financial services

23) As of March 2013

a) 197000 BCs
b) 195000 BCs
c) 198000 BCs
d) 196000 BCs

24) Financial Inclusion

12
 a) Higher Costs
b) High Income Group
c) For rich people
d) For farmers and sub marginal farmers

25) Money Laundering is

a) Legal arms trade

b) Illegal arms trade
c) Desirable Process
d) Face to Face Contact

26) Business Lendingon borrowed funds

a) Without Inherent Risks

b) With Inherent Risks
c) Safe and Secure

27) Difference Between BC and BF

a) BC allow to handle small Value of Cash

b) BF is allowed to handle small value of Cash

28) Can You Generate Receipt with Hand held device

Yes/No

29) Tractor Loan

a) Size of land holding is important

b) Size of land holding is not important
c) Nothing to do with land holding

30 ) Cross Selling is

a) Single Product
b) Nothing do with products
c) Customer need not have Banking Relationship already
d) Multiple Products

13
MODEL TEST - 3

1. The 2 skills required for the BC BF Role are: Generic skill/ Professional skills
True or False

2. Writing skill is:

a) Generic Skill
b) Professional Skill
c) None of the above

3. Reading skill is:

a) Professional skill
b) Generic skill
c) None of the above

4. Integrity is:
a) Professional skill
b) Generic skill
c) None of the above

4a) Integrity Means:

Maintain integrity with respect to customers time, sensitive documents and act
objectively in the best interest of the customer
True / False

5. Mathematical skill is
a) Professional skill
b) Generic skill
c) None of the above

14
6. Mathematical skill helps in
a) Compute numbers quickly and accurately - True \ False

7. Oral communication (Listening and Speaking skills):

a) Generic skill
b) Professional skill
c) None of the above

8. Oral communication skill helps in:

a) Listen to the customers and be able to offer products that are pertinent to their
requirements.
b) Communicate clearly with the customer using language that he \ or she
understands
Both the statements are true \ false

9. Decision making skill is:

a) Generic skill
b) Professional skill
c) None of the above

10. Planning and Organising skills are:

a) Professional skills
b) Generic skills
c) None of the above

11. Customer centricity skills are:

a) Generic skills
b) Professional skills
c) None of the above

12. Problem solving skills are:

15
a) Professional skills
b) Generic skills
c) None of the above

13. Analytical thinking skills are:

a) Generic skills
b) Professional skills
c) None of the above

14. Motivation means:

Be self driven, take initiatives and deliver results set by the organisation and
respective superiors
The statement is True \ False

15. Critical thinking skill is:

a) Professional skill
b) Generic skill
c) None of the above

16. Critical thinking means:

Exercise judgement in unforeseen situations and preserve company values and are
in line with organisational guidelines
True \ False

17. Decision making skill helps in-

Make clear logical decisions and portray confidence to the customers
True \ False

18. Customer centricity means -

Make decisions taking into account customers best interest
True \ False
16
19. Customer centricity includes -
Follow up and provide support services consistently
True \ False

20. Problem solving means -

Address problems arising either due to a technical issue, customer grievance or
administration related issues -
True \ False

21. PACS means

a) Primary Accounting Credit Society
b) Primary Agricultural Credit societies
c) None of the above

22. MSE means

a) Macro service enterprises
b) Micro service enterprises
c) Manufacturing sector enterprises

23. DRI means

a) Differential rate of Interest
b) Direct return on investments
c) None of the above

24. NBFC means Non Banking Financial company

True \ False

25. FSS Farmers Service Society (True / False)

17
26. KYC Stands for
a) Know your company
b) Know your competency
c) Know your customer

27. Pin is a must to operate bank account through BC/BF (True / False)

28. PAN Stands for

a) Provisional account number
b) Personal address number
c) Permanent account number

29. ATM stands for Automated Teller Machine (True / False)

30. ICICI is a
a) Public bank
b) Private bank

31. MFI stands for

a) Micro finance institution
b) Macro finance institution
c) Macro finance industry

32. Loans to farmers for purchase of land, fertilizers, seeds etc is

a) Direct finance
b) Indirect finance

33. Loans to farmers through cooperative societies, agri clinics, SHGs, etc is
a) Direct finance
b) Indirect finance

18
34. No frills account cannot be opened in banks (True / False)

35. BC/BFs should treat all the customers with respect & dignity (True / False)

36. Self Help Group is a

a) Voluntary association
b) Compulsory association
c) None of the above

37. Relationship between the banker & customer in case of deposit account. Banks is
a
a) Debtor
b) Creditor

38. Relationship between customer & bank in case of loan account. Customer is a
a) Debtor
b) Creditor

39. Interest is charged against the loan by the bank (True / False)

40. PAN / Aadhar card / Passport can be accepted as a document for the proof of
identity (True / False)

41. Ration card / Electric Bill / Telephone bill are documents for
a) Residential proof
b) ID proof
42. Anti Money Laundering Act came into force in the year
a) 2000
b) 2002
c) 2012
19
d) None of the above

43. RBI was established on

a) 1st April 1935
b) 1st August 1936
c) 30th May 1930
d) None of the above

44. RBI Act came into force in the year

a) 1930
b) 1931
c) 1934
d) None of the above

45. Micro finance is for loans upto

a) 10 lakhs
b) 25 lakhs
c) 50 lakhs

46. Education loan in India & Abroad respectively can be given upto
a) 10 lakhs, 20 lakhs
b) 15 lakhs, 30 lakhs
c) 20 lakhs, 30 lakhs

47. KYC compliance is the responsibility of BC/BF (True / False)

48. Fixed deposit is a type of

a) Time deposit
b) Demand deposit

20
49. Demand deposits
a) Payable on demand
b) Not payable on demand

50. Dairy farming, poultry farming are allied agricultural activities (True / False)

51. SME means

a) Small and Medium enterprises
b) Single Mode Enterprise

52. Loans for SHG member can be given upto Rs 50,000 (True / False)

53. In a Self Help Group, normally how many members will be available?
a) 20
b) 30
c) 50

54. KCC means

a) Kissan Credit Card
b) Kissan Customer card

55. Loans for micro manufacturing industries upto 25 lakhs (True / False)

21