DHEERAJ AGGARWAL

Cell # +(91)-98-102-59-203 email dheerajagg@gmail.com

6083, Sector B-8, Vasant Kunj, New Delhi 110 070, INDIA

PROFILE
Seasoned Computer networking and hardware professional

WORK EXPERIENCE
Elaborate this work profile in more detail

1998 ~ current Manager Customer Support, Sanrac Computer Consultants, New Delhi, India
Assembling, installation and maintenance of computers, workstations and servers
Assigning the calls to the engineers.
Working on Pre-and Post Sales
Payment follow-ups

1997 ~ 1998 Senior Customer Support Engineer, S.G.I. (India) Pvt. Ltd., New Delhi, India

Assembling, installation and maintenance of standalone systems as well as the systems on the
network
Assigning calls to engineers

1994 ~ 1996 Customer Support Engineer, Microclinic Pvt. Ltd., New Delhi, India

Assembling, installation and maintenance of standalone systems as well as the systems on the
network
Component level repairing of Printers, Monitors, SMPS

EDUCATION
Put Year Bachelors of Commerce, B.R. Ambedkar University, New Delhi, India

CERTIFICATIONS
Put Year Microsoft Certified Service Engineer, NIIT, New Delhi, India
1994 Advanced Diploma (Computer Hardware) Jetking School of Electronics and
Technology, New Delhi, India

Put Year Certificate Course (Computer Software), I.D.P. Co. Ltd., New Delhi, India
DOS, WINDOWS (3.11, 95, 98 & NT), Novell, UNIX
Software Packages Word Star, LOTUS, DBASE, OFFICE

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ACHIEVEMENTS
2001 Installed 15 no. of computers in a network in which every computer is working as a Win NT
PDC as well as a Member Server, and got it connected with a Novell 5.0 Server and with a
Linux Server as well for NIIT Lab in the year 2001.

1998 Installed HP-8500DN printer (First person in Asia) on a corporate network

1997 Core Team Member in installation of 400 HCL computer systems in LAN environment through
HUB and UTP cabling

Excellent experience in Windows 98/2K/XP Peer-to-Peer Networking

OTHER INFORMATION
Age 40 years
Nationality Indian (Hold a Valid Indian Passport)
Languages Fluent English and Hindi

Single Page Rsum of Dheeraj Aggarwal January 2017