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E XE CU TI VE ED U C ATI O N S U P P L EM EN T

Ways to Fill Supply Chain


Knowledge Gaps

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Tim Engstrom
Adjunct Faculty, Department of Business
Divisional VP, Supply Chain & E-Commerce, Walgreen Co.

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EXECUTIVE EDUCATION

5 Ways to Fill Supply


Chain Knowledge Gaps
By Bridget McCrea

A
s the worlds largest chemical company, BASFs operations span 80
countries, six integrated production sites, and 390 other produc-
tion facilities in Europe, Asia, Australia, Africa, and the Americas.
Is your organization Domestically headquartered in Florham Park, N.J., the company
faces some unique challenges when it comes to keeping its supply
suffering from supply chain managers and employees around the globe well informed and
chain knowledge and up to speed with the latest knowledge and information.
skillset gaps? Here are As the company has expanded, that proposition has become exponentially
five strategies to get back more difficult, says Dirk Hopmann, BASFs vice president of supply chain strat-
egy. Establishing common supply chain nomenclature across BASFs operations, for
on track. example, and particularly in light of the firms many recent acquisitions of other
entities, has been especially challenging. To address that obstacle, the global manu-
facturer puts its new and existing employees through APICS certification process
starting with BASFs supply chain managers.
We know that management is the key driver of supply chain knowledge and
skill sets, so everyone from the supply chain manager all the way up to our divisional
presidents are certified, says Hopmann. We push the APICS courses out as pre-
requisites for development in our supply chain division. In addition, he says supply
chain sales professionals also use the course as a key ingredient of their training
programs.
Going a step further, Hopmann says BASF has also used the certification courses
with its business partners, particularly for orchestrating sales and operation planning
processes. Our goal is to help everyone understand the broad, end-to-end process
that were handling here, says Hopmann, and all of the nomenclature and defini-
tions associating with marketing, sales, and supply chain. To work toward that goal,
BASF reinforces its training by recognizing and celebrating employees that achieve
certification. Division presidents hand over the certificates to the students, who, in
turn, feel very positive about the experience, says Hopmann.
In addition to the nomenclature knowledge gaps that its trying to fill, Hopmann
says BASF also wrestles with the notion that not everyone understands why they are
doing what theyre doing. We want to make sure everyone is on the same page when
we talk about audit cash, demand planning, and S&OP, says Hopmann, whether
the employees are working here in the U.S., in Brazil, or in India. And because get-
ting face-to-face with remote employees isnt always feasible, he says APICS online
coursework helps fill in the gaps nicely.
We like the first, basic training to happen live, but then continuous training

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takes place mostly online, says Hopmann, whose team interested in studying supply chains, says Kouvelis,
utilizes video-conferencing and Webex-type platforms to and developing the skills needed to plan and manage
administer the training. The setup has proven especially such systems. Executive education generally requires a
beneficial over the last five years as BASF has expand- 12- to 24-month time commitment, depending on the
ed globally. We have global processes, regulations, and school and the course format. Portland State University
supply to manage around the world now. Having a sin- in Portland, Ore., for example, offers a 2-year, part-
gle source of knowledge and certification at our avail time online Masters of Science in Global Supply Chain
ensures that everyone is speaking to one another in the degree. Cliff Allen, the programs academic director, says
same supply chain language. the program covers all of the steps in the sourcing and
logistics process from the products initial concept to
Tackling Supply Chain-Specific Challenges its end-of-life.
As companies like BASF have come to realize, gaps in

2.
the supply chain talent pool are both prevalent and per- Supply Chain Certifications. Through the pro-
vasive. Whether they are keeping current workers up to fessional certification process, individuals gain
speed, introducing new supply chain professionals to the knowledge, experience, and skills to perform
mix, or a little bit of both, todays organizations are tak- a specific job. When the coursework is completed the
ing the steps necessary to make sure there are no critical student must earn a passing grade on an exam that is
gaps in those workers supply chain knowledge. accredited by an association or organization that oversees
Panos Kouvelis, professor of operations and manu- and upholds the standards for the industry in question.
facturing management at Washington University in St. Course length varies according to the offering organi-
Louis Olin Business School, says supply chain knowl- zation and in most cases the instruction is either self-
edge gaps present key challenges for many companies. directed or instructor-facilitated. Abe Eshkenazi, CEO
The fact that the discipline itself is fairly new con- at Chicago-based APICS, says certification helps com-
tributes to the challenge. Companies have always had panies fill in some of the newer gaps that are surfacing in
inventory analytics and material procurement profes- supply chain knowledge, such as big data and analytics.
sionals, Kouvelis points out. And while a lot of people He says companies want real-world experience in such
moved up through organizations via these positions, areas, yet the typical college education doesnt necessar-
most of them dont have the required skills for supply ily address these newer points. In many cases, a certifi-
chain management. cation program can help differentiate the individual in
So whats so different about supply chain man- the marketplace, says Eshkenazi. Tom Derry, CEO of
agement? According to Kouvelis, its a discipline that the Institute for Supply Management (ISM) in Tempe,
requires the individual to have cross-functional per- Ariz., says certification helps address a broad range of
spectives on operations, marketing, sales, and finance, supply chain skillset gaps for everyone from entry-level
among other components. A supply chain manager has employees to department heads. Through the certifica-
to be able to assess the entire organizational system, tion process, companies can effectively identify the skills
says Kouvelis, and then effectively interact with suppli- that are lacking and then hone their training around
ers, distributors, and end users to figure out how to best closing those gaps, says Derry, who sees general busi-
integrate information, materials, and finance. ness acumen and analytics as two areas that companies
Here are five different ways that organizations are want to see their supply chain managers handle bet-
tackling that challenge and filling in the open gaps that ter. Employees need a broader understanding of their
exist within their supply chain talent pools: businesses beyond just the mastery of technical founda-
tions, says Derry, and then relate their individual value

1.
Executive Supply Chain Education. It takes on to the companys overall strategy and success.
different forms, all of them aimed at a similar goal:

3.
to bring existing employees and/or new gradu- Peer-to-peer mentoring and cross-genera-
ates up to speed on the fine points of managing todays tional collaboration. In some cases, enhanc-
complex supply chain. According to Kouvelis, execu- ing supply chain knowledge is a task that can
tive education is targeted mainly at younger candidates be handled within the organization, where a goldmine
that already have graduate degrees in other fields (busi- of knowledge and hands-on experience lies within the
ness, economics, engineering, or math, for example). existing workforce. With the Baby Boomers heading
Most have strong analytical backgrounds and are now into retirement, and with a high number of supply chain

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OBS145
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job positions to fill, we definitely need to be mentoring activities to participate in. A warehouse manager, for
younger folks and driving leadership within supply chain example, would benefit greatly from understanding how
positions, says Lisa Angell, department chair and instruc- the procurement, production, and marketing depart-
tor of supply chain management at Fox Valley Technical ments operate, what are those departments core goals,
College in Appleton, Wis. Angell says mentoring and cross- and what strategies they use to achieve those goals. Go
generational collaborations can help new employees gain beyond finance and supply chain, says Eshkenazi, and
the knowledge and skillsets they need to succeed in their introduce your supply chain employees to all aspects of
positions while also assisting older workers with concepts the organization.
and technology that they may not be familiar with. Put

5.
Baby Boomers, Generation Xers, and Millennials together Partnering with universities and colleges. When
and not only will they understand one another better, says developing coursework for its supply chain pro-
Angell, but the process will also open everyones eyes to grams, Portland State University reaches out to
new ways of doing things. area organizations to find out what skills and knowledge
would help them operate more efficiently in todays busi-

4.
Cross training and job rotation. Sometimes all ness world. Weve built out our curriculum around those
of the education and certifications in the world needs, says Allen, who advises shippers to use a similar
cant replace the hands-on experience that sup- approach to partnering with their own local universities
ply chain professionals gain from cross training on dif- and/or colleges. By working with a business school, for
ferent jobs. It gives individuals different perspectives on example, companies can help establish programs that fill
the supply chain, says Eshkenazi. If you truly expect real-world needs. Todays higher-ed world is very compet-
someone to grasp all aspects of the supply chain and itive, says Allen, and were all looking for ways to better
your organization, then you must give them job rotation engage our local communities and organizations.

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UNIVERSITIES AND EDUCATIONAL INSTITUTIONS


Arizona State University Cranfield University
W.P. Carey School of Business School of Management
480-965-2100 +44 (0)1234 751122
wpcarey.asu.edu/ www.cranfieldmsc.biz/log
To propel your supply chain career, you need to learn Established over 26 years ago, the University offers
the latest developments, the common language, and one-year full-time Masters in Logistics and Supply
the best solutions to supply chain challenges. Taught Chain Management. It is widely recognized as one of
by faculty experts in the highly ranked Department of the top Logistics courses in the world. Whether you
Supply Chain Management at the W. P. Carey School are already a professional in this field or are looking to
of Business, the online supply chain management move into this area, this course provides you with the
certificate will hone your skills and prepare you for the specialist knowledge and skills to further your career
road ahead. The online certificate program, created in supply chain management.
to provide a graduate-level understanding of the
supply chain, consists of five courses designed for:
P rofessionals with at least 23 years of supply Georgia Institute of Technology
chain experience who want to broaden their Executive Masters in International Logistics and
expertise Supply Chain Strategy
404-894-3808
S easoned supply chain leaders looking to capitalize www.emil.gatech.edu/
on current best practices
Gain a global perspective through international
immersion and extensive industry engagement.
Auburn University Experience our Global campus yet never miss a beat
334-844-4835 at work. Take advantage of the opportunity to impact
www.auburn.edu the curriculum. Grow your network with other supply
chain leaders while you transform your outlook.
Auburns Raymond J. Harbert College of Business
offers the supply chain management major, which
equips students to handle the complexity of the
flow of goods across the global marketplace by Golden Gate University
combining logistics and operations management Edward S. Ageno School of Business
training and provides a practical understanding of 415-442-6500
procurement, operations, and logistics. www.ggu.edu
The graduate Global Supply Chain Management
(GSCM) Certificate provides the theories and
Brigham Young University practices to be successful in this critical area of
801-422-5367 modern business. Students take two core operations
Marriott School management (OP) courses, two elective OP courses,
marriottschool.byu.edu and two other elective courses, as approved by the
The supply chain consists of all the steps which lead program director for a total of 18 units. The two core
to the production of goods and services, including OP courses cover key strategic, design, tactical,
suppliers and distribution channels. Supply Chain and execution management knowledge. The two
managers optimize all the steps so that the right elective OP courses allow students to tailor their
amount of the right goods and services are delivered certificate in GSCM. The two other elective courses
to customers at the right time. Effective managers allow students to broaden their knowledge either in
must coordinate the links of the supply chain so as to GSCM or in related areas such as marketing, finance,
maintain quality and customer satisfaction, while at technology, project management and international
the same time keeping costs under control. Students business.
considering a career in supply chain management
should have the ability to see the big picture of
production, have good analytical skills, and be detail
oriented. They must also be able to work in teams and
have effective written and verbal communication skills.

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GAIN A STRATEGIC
ADVANTAGE

The Master of Supply Chain Transportation & Logistics


prepares you to tackle todays challenges of complex
supply chain transportation. Earn your degree online.

SUPPLY-CHAIN-TRANSPORTATION.UW.EDU

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Illinois Institute of Technology Massachusetts Institute of


Industrial Technology and Management Technology (MIT)
312-567-3650 Center for Transportation and Logistics
www.intm.iit.edu 617-253-5320
The Industrial Technology and Management Program ctl.mit.edu/
(INTM) at IIT offers a specialization in Supply Chain In a volatile global marketplace, the largest and most
Management (SCM) at the undergraduate and influential organizations must depend on the strength
graduate levels. The SCM specialization is for of their supply chain strategies. At the MIT Center for
students with experience or interest in supply chain Transportation & Logistics, these organizations can
activities to include transportation and logistics, rely on the latest supply chain research that emerges
warehousing, distribution, purchasing/procurement, from the intersecting front lines of technology and
and export/import management. Supply Chain topics business.
are taught by faculty with professional experience Events scheduled are:
in inventory management, sourcing, sales and Supply Chain Management: Driving Strategic
operations planning, global transportation systems, Advantage January 6, 2015 starting at
and sustainable supply chains. 10:00AM EST to January 9, 2015 ending at
2:30PM EST. Held at MIT CTL Headquarters, 1
Indiana University Amherst St., Building E40- Room 394,Cambridge,
Kelley School of Business
Massachusetts
812-855-8100
www.kd.iu.edu
For masters level students interested in global Michigan State University
supply chain management, Kelleys Department of Broad College of Business
Operations and Decision Technologies has many 517-353-6381
options. www.bus.msu.edu/supplychain/
Masters degree students in the department can Firms are interested in individuals who have sound
pursue one of these majors: business skills, decision-making capabilities and
Mas ter of Business Administration (MBA) in Supply a solid understanding of the latest technology
Chain and Operations applications. In Supply Chain the search widens for
Mas ter of Science in Global Supply Chain professionals who understand business alignment
Management (MSGSCM), designed for the working and value creation, who are aware of social and
professional and offered online) environmental responsibility and who value risk
management. MSU Supply Chain graduates
Loyola University Chicago understand real-world strategies and have been
Supply and Value Chain Center taught the tactics employed by leading practitioners
312.915.6574 around the world.
jcaltag@luc.edu
www.luc.edu/quinlan/scm
The Supply and Value Chain Center (SVCC) of North Carolina State University
Loyola University Chicagos Quinlan School of Poole College of Management
Business was instituted in 2013 for the purpose 919-513-7100
of acting as an intermediary between academic www.mgt.ncsu.edu
research and industry practice. The Centers work The Master of Supply Chain Engineering and
is a result of the collaboration of academic research, Management program is designed to develop
professional organization benchmarking, insight of professionals who are familiar with the quantitative
industry leaders, and the inquisitive minds of the tools employed in supply chain analysis and planning,
students of Loyola University Chicago. Workshops and who are capable of interfacing effectively with
scheduled are: both business and technical professionals. Qualified
A pril 16, 2015 - The Lean Supply Chain candidates will have earned, by the program
Ju ne 25, 2015 - Total Cost of Ownership enrollment date, an undergraduate degree in
A ugust 20, 2015 - The Value Stream and engineering, or in a related discipline that requires
Integrated Solutions a strong mathematics background. They will also
Oct ober 20, 2015 - The Fourth Annual Chicago express a clear desire to pursue a career in supply
Supply Chain Summit chain management, operations or logistics.

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Northeastern University eight essential cross-functional, cross-firm business


DAmore-McKim School of Business processes. Examples are provided on how they
617-373-3282 have been implemented by major corporations. The
www.damore-mckim.northeastern.edu/ seminar listed is designed specifically for executives
who are striving to achieve cross-functional
The Supply Chain Management program benefits integration within their organization and with key
include: customers and suppliers:
Develop an integrative management approach May 19-22, 2015 P onte Vedra Beach, Florida
critical in supporting supply chain cost and service
S ept. 15-18, 2015 - Columbus, Ohio
improvements.
Learn how different supply chain practices,
strategies, and decisions can converge to tackle Penn State University
domestic and global supply chain challenges. Smeal College of Business
Acquire an understanding of contemporary 814-865-3435
challenges, international trade, and development www.smeal.psu.edu/psep
issues that affect the design of international supply
chain systems. Smeal offers highly regarded supply chain programs
at every educational level. For undergraduates, the
Gain valuable insights from professors who are
college offers a bachelors degree in Supply Chain
thought leaders in the field.
and Information Systems. At the graduate level,
Apply the course credits acquired through the the Smeal MBA Program offers a concentration
Certificate toward the Online MBA, pending in supply chain management and, together with
admittance into the program Penn State World Campus, Smeal offers an online,
30-credit professional masters program in supply
Northwestern University chain management. The college also offers a Ph.D.
Kellogg School of Management in supply chain, and Smeals Center for Supply
847-467-6018 Chain Research and Penn State Executive Programs
www.kellogg.northwestern.edu/execed offer three certificate programs in supply chain
management. Upcoming events for 2015 at the
Create opportunities for revolutionizing your Executive Center, University Park Campus:
operations through increased efficiencies in the March 3 Developing Strategic Supply Chain
design and management of your supply chain. In Leaders
this program, faculty present state-of-the-art models Mar ch 24- Achieving Supply Chain Transformation
and practical tools for supply chain management April 21- Processes and Tools for Supply Chain
and multi-plant coordination. You will learn effective Success
logistics strategies for companies operating complex
A pril 28- Essentials of Supply Chain Management
networks and be inspired to integrate supply chain
May 5- A ligning Supply Chain Organizations
components into a coordinated system to increase
Ju ne 11- Introduction to Supply Chain Analytics
service levels and to reduce costs. The effective
management of facilities, inventories, transportation, Rutgers University
information, outsourcing and strategic partnering to Rutgers Business School
improve operational performance are presented with 973-353-5185
real-world case studies. Each participant receives www.business.rutgers.edu/scmms
the book, Supply Chain Management: Strategy,
Planning, and Operation. The Supply Chain Management major is designed
to help students master a variety of the latest
Upcoming Sessions scheduled: supply chain and technologies. Upon graduation,
Mar ch 1-4, 2015 graduates will have the ability to re-engineer the
Ju ne 9-12, 2015 business processes involving multiple firms and
different functional departments to achieve a higher
level of business performance and profitability.
The Ohio State University Sample Courses:
Fisher College of Business Glob al Procurement and Sourcing Strategies,
614-292-0331 B usiness Logistics and Transportation
fisher.osu.edu/centers/scm/executive-education New P roduct Planning
The Supply Chain Management Program will focus Supply Chain Environmental Management/Green
on how to implement The Global Supply Chain Purchasing
Forum framework. The framework is comprised of

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Stanford University schedules, and INCO terms. A full list of webinars and
Graduate School of Business workshops can be found on the Academys website.
650-723-3341
www.gsb.stanford.edu/exed
University of Arkansas
Sam M. Walton College of Business
Information and ideas. Logistics and relationships. 479-575-5949
Its the powerful mix of these interdependent flows www.waltoncollege.uark.edu
that drives supply chain excellence. Strategies and
The Supply Chain Management Research Center
Leadership in Supply Chains course is taught by
links students, faculty and industry to develop
supply chain pioneers and thought leaders, including
tomorrows supply chain leaders. We offer programs
the founder of AAA and Bull Whip theories, Strategies
and opportunities for collaboration in a neutral setting
and Leadership in Supply Chains focuses on the
where academics and industry can come together
innovative ways in which organizations can leverage
to influence the field of supply chain management.
the supply chain to create and capture value.
Thanks to our corporate partners, these are exciting
times of growth and advancement for supply chain
management at the University of Arkansas. Join
Syracuse University us as we influence the future of the profession in
Whitman School of Management academia and industry.
315-443-3751
www.whitman.syr.edu/scm Upcoming event:
SCMRC Annual Conference- Wednesday, April 22,
Supply chain managers very often hold the key to 2015- 8:00 A.M. to 4:00 P.M. CST
corporate profitability. Economists and employers
single out supply chain management for its strong
growth potential. Home to the nations first supply University of Denver
chain program (established in 1919), the schools Daniels College of Business
Supply Chain Management program is well attuned 303-871-3416
to the needs of this dynamic specialty. Whitman daniels.du.edu/
offers an undergraduate degree program and an
The Supply Chain Roundtable at the University of
MBA degree program in Supply Chain Management.
Denvers Daniels College of Business has welcomed
well-known executives from throughout the Rocky
Mountain region and around the country. The
Texas A&M University Supply Chain Roundtable gives Daniels students
Mays Business School an opportunity to meet with top professionals
979-845-1216 through our speaker series, networking events, out-
www.business.tamu.edu of-classroom projects and internships while giving
Supply Chain Management (SCM) includes all the speakers a chance to meet the students and market
activities that must take place to get the right product their companies.
into the right consumers hands in the right quantity
and at the right time from raw materials extraction
to consumer purchase. SCM focuses on planning University of Maryland
and forecasting, purchasing, product assembly, R.H. Smith College of Business
moving, storage, distribution, sales and customer 301-405-3063
service. SCM professionals are involved in every facet www.rhsmith.umd.edu
of the business process as they strive to achieve a
Whether youre a recent graduate with an interest in
sustainable competitive advantage by building and
how goods move around the globe, or a manager
delivering products better, faster, and cheaper.
who would like to broaden your understanding of the
global supply chain, the Smith MSB in Supply Chain
Management will help you develop strong managerial
The World Academy skills and make connections with supply chain
855-496-8394 executives from a cross-section of industries. Youll
www.theworldacademy.com be prepared to lead innovation that drives business
The Academy provides training programs and growth, promotes efficiency, and helps sustain the
seminars for organizations in all phases of export/ planet - and gain the relevant, real-world experience
import logistics, hazardous materials (HAZMAT), most sought after by recruiters.
letters of credit, communications, harmonized tariff

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University of Michigan adhere. We offer comprehensive supply chain


Ross School of Business management/logistics programming across the
734-763-1396 entire educational spectrum, as well as customized
execed.bus.umich.edu/ solutions to fit your specific needs.
Students in our Ross Schools Master of Supply
Chain Management Program (MSCM), learn from University of Washington
Ross world-renowned faculty in operations and Department of Civil & Environmental Engineering
management science, as well as top-ranked 206-221-6407
researchers in all business disciplines. MSCM www.supply-chain-transportation.uw.edu
students are admitted to the Tauber Institute for
The University of Washington online Master of Supply
Global Operations, a partnership between the Ross
Chain Transportation and Logistics (SCTL) program
School and U-Ms College of Engineering.
prepares you to take a leadership role in the end-to-
end management of transportation in a global supply
University of San Diego chain, an increasingly critical capability for companies
Supply Chain Management Institute that want to prosper in todays world of heightened
619-260-4894 international competition. The program is a part-
www.sandiego.edu/business/centers-of-excellence/ time, online degree program designed for working
supply-chain-management-institute/ professionals. Courses are delivered over the Web
using interactive technologies that facilitate collaboration
The Supply Chain Management Institute (SCMI) and interaction. There is a one-week, on-site course
supports the development of exceptional held on the UW campus at the start of the program.
professionals who are sought after by industry and Enroll in this program and gain a comprehensive
the public sector alike. In addition to supporting understanding not just of transportation systems, but
the educational opportunities and curriculum of the also of how these systems function in the larger context
Master of Science in Supply Chain Management of a complex global supply chain ecosystem.
(SCM), the MBA concentration in SCM, and the
undergraduate BBA minor in SCM, we offer various
symposiums, forums, and seminars for supply chain
University of Wisconsin-Madison
Grainger Center
professionals throughout the year.
608-262-1550
bus.wisc.edu/centers/grainger-center-for-supply-
chain-management
University of San Francisco
415-422-5555 The Wisconsin MBA in Supply Chain Management,
www.usanfranonline.com/ism supported by the Grainger Center for Supply Chain
Management, provides students with a personalized,
With companies trying to cut expenses, operate industry-focused program which partners with
more efficiently, and reduce their environmental companies known for supply chain excellence. We
footprint, sustainability and supply chain provide students with an exceptional interdisciplinary
management (SCM) have become critical fields education that builds on fundamental knowledge
worldwide. Gain cutting-edge skills from U.S. News- and incorporates the latest in supply chain thinking.
ranked University of San Francisco, as renowned The strategic, cross-functional curriculum takes an
instructors guide you toward a three-course integrated business process view of supply chains,
Advanced Professional Certificate through the including marketing, sourcing, logistics, operations,
convenience of video-based e-learning. and customer service. Students connect with and
learn from real-world supply chain leaders and are
part of a strong, close-knit community.
University of Tennessee
College of Business Administration Walden University
865-974-5001 1-866-492-5336
supplychain.utk.edu www.waldenu.edu
For more than 50 years, University of Tennessee Whether you are a manufacturer, retailer, or service
faculty have played a major role in the supply chain provider, if you conduct business globally, you need
arena, conducting innovative research, publishing to understand how products and services move
leading-edge findings, writing industry-standard from concept to deliverable. Learn the systems
textbooks, and creating the manual to which required to identify sources of personnel and material
companies successful in supply chain management

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and how to ensure that supply chains conform to marketplace. Our member benefits are designed for
the highest global standards. In addition, you will supply chain professionals passionate about their
explore new ways of applying technology to help cut careers and the supply chain profession. Council of
costs, increase customer satisfaction, and find new Supply Chain Management Professionals members
business opportunities. Coursework focuses on the receive practical, how to solutions on the industrys
development of writing and critical-thinking skills at current hot topics from receiving member exclusives
the doctoral level. such as publications, professional education, online
benefits, networking opportunities, and cutting-edge
research.
Washington University-St. Louis
Olin School of Business ISM (Institute for Supply
314-935-9494 Management)
www.olin.wustl.edu/EN-US/Pages/default.aspx 480-752-6276
www.ism.ws/
With the Supply Chain Certificate for Managers,
improve operational effectiveness across the entire ISM offers certification programs, seminars,
supply chain, from sourcing to point of sale. Learn professional development services, and online
how to manage and monitor raw materials, work- courses for the supply management professional. It
in-progress inventory, finished goods, and channel also features an annual Conference and Educational
partners. The goal is to balance supply and demand, Exhibit. Conference events:
streamline logistics, and create net value. This is a ISM Annual Supply Chain Diversity Summit-
five-day, week long cohort program. Applications are February 18 - 20, 2015- Atlanta, Georgia
being accepted for upcoming sessions held from 8
a.m. to 4:30 p.m. at the Charles F. Knight Executive
Education & Conference Center on Washington NITL (National Industrial
Universitys campus. Transportation League)
Session dates: April 27 through May 1, 2015 703-524-5011
www.nitl.org/
Career advancement, meeting new challenges,
and taking advantage of the latest opportunities
and trends requires todays freight transportation
PROFESSIONAL ASSOCIATIONS professional to be up to date on the latest
developments. The League has a proven track record
APICS of providing educational forums which meet all these
1-800-444-2742 needs. From seminars on critical emerging issues, to
www.apics.org webinars on best practices in every aspect of supply
chain management, the Leagues constantly evolving
APICS is the leading professional association for
education program for Members is an industry leader.
supply chain and operations management and
the premier provider of research, education, and SIG (The Original Executive Sourcing
certification programs that elevate supply chain Network)
excellence, innovation, and resilience. APICS 904-310-9560
Certified in Production and Inventory Management www.sig.org
(CPIM) and APICS Certified Supply Chain
Professional (CSCP) designations set the industry SIG is acknowledged by many as a world leader
standard. in providing next practices, innovation, and
networking opportunities through its: global and
CSCMP (Council of Supply Chain regional events, online webinars and teleconferences,
Management Professionals) member peer connection services, content-rich
630-574-0985 website, and online Resource Center, which was
cscmp.org/ developed by and for professionals in sourcing and
outsourcing. The organization is unique in that it
The Council of Supply Chain Management
blends practitioners, service providers, and advisory
Professionals (CSCMP) provides you and your
firms in a non-commercial environment.
organization with the education, research,
connections, and professional growth you need Events planned include:
to meet the demands of a constantly changing Global Summit March 10 -12, 2015 Amelia
Island, Florida

www.scmr.com Supply Chain Management Review J a n u a r y / Fe b r u a r y 2 0 1 5 13

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A S PEC IAL S U PPL E ME N T T O S U PPLY C H A I N M A N A G EM EN T R EVI EW

Supply Chain Council PRIVATE FIRMS


202-962-0440
supply-chain.org Accenture Academy
312-842-5012
Supply Chain Council (SCC) is a global nonprofit www.supplychainacademy.com
organization whose framework, improvement
methodology, training, certification, and The Accenture Academy supply chain curriculum
benchmarking tools help member organizations offers hundreds of courses covering supply chain
make dramatic, rapid, and sustainable improvements fundamentals, product innovation and lifecycle
in supply chain performance. Events, conferences, management, supply chain planning, sourcing and
and training calendars are available on our website. procurement, manufacturing, logistics, and customer
and service management. We integrate these supply
chain-specific courses with the specialty skills and
TRB (Transportation Research Board) broader business management capabilities needed
202-334-2934 to help the supply chain workforce become more
www.trb.org versatile business professionals. Accenture Academy
also supports industry certifications provided by
Transportation practitioners, researchers, public leading professional societies.
officials, and other professionals need credible,
high-quality information and research results
to address the transportation challenges of the
21st century. The Transportation Research Board
engages professionals worldwide in a broad range Vantage Partners
of interdisciplinary, multimodal activities to lay the 888-547-8852
foundation for innovative transportation solutions. www.vantagepartners.com
At Vantage Partners, we advise chief procurement
officers, lead supply chain transformation initiatives,
VICS (merged with GS1 US) support development of category strategies, design
609- 620-0200 and implement supplier relationship management
www.vics.org programs, advise on high-stakes supplier
The apparel and general merchandise industries are negotiations, and provide a range of training solutions
most concerned with improving inventory accuracy to procurement leaders and professionals.
and speed-to-market capabilities to satisfy consumer
demands, while still addressing requirements around
business process efficiencies and product safety.
Learn more about the GS1 US Apparel and General
Merchandise Initiative and the EPC Item Level
Readiness Program that can help your organization
benefit from adopting GS1 Standards.

WERC (Warehousing Education &


Research Council)
630-990-0001
www.werc.org
WERC offers resources that help distribution Everything you need, every way you need it.
professionals stay at the leading edge including
educational events, performance metrics for Visit supplychain247.com
benchmarking, practical research, expert insights,
and peer-to-peer knowledge exchange. WERC
members are from companies across the gamut
whose focus is on warehousing and distribution.

14 Supply Chain Management Review J a n u a r y / Fe b r u a r y 2 0 1 5 www.scmr.com

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from redefining supply chain management
to gaining the competitive advantage

The Global Supply Chain Forum at The Ohio State University


Fisher College of Business has been helping top companies
around the world drive profits for almost two decades.

We have worked with leading-edge companies to redefine supply chain


management and develop the framework for success.

Integrated
SCM is cross functional and cross firm.

Relationships and Key Business Processes


Customer relationship management & supplier relationship
management form the critical links in a supply chain.

Coordinated through these links are: customer service management,


demand management, order fulfillment, manufacturing flow
management, product development and commercialization, returns
managementall forming the framework for long-term success.

Want to learn more about this framework for success and how to implement it?
Enroll now in one of our upcoming seminars:

May 19-22, 2015 in Ponte Vedra Beach, Florida


September 15-18, 2015 in Columbus, Ohio

Visit go.osu.edu/gscf-scm15 todayand start defining your SCM future.

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