Professional Documents
Culture Documents
Peppercorn
Dinning 2013
International
Management 2013,
University of
Modern Sciences
Contents
Are you satisfied with the quality and quantity of data collected by the consultants? .............. 3
How will you analyze the data collected? How will you make sense of the situation at
Peppercorn?................................................................................................................................ 3
What is your plan for the feedback meeting? How will you feed back your analysis and what
outcomes do you want from the meeting? ................................................................................. 4
References .................................................................................................................................. 5
2
What do you think of the entry and contracting process?
In the Peppercorn Dinning case the entry and contracting process was planned by Erica as she
had already worked at Peppercorn Dining and must know the insides about the operations of
the restaurant. The Consultants Roger, Lynn and Erica took the project based on personal
relationship and formed a successful agreement to continue with auditing the operations of
Peppercorn Restaurant. A successful contracting meeting is a meeting where the consultants
and clients reach to continue operations at the end of the meeting (Anderson, 2012).
Therefore the consultants have made the entry strategically and reached the contract to audit
the restaurant.
Are you satisfied with the quality and quantity of data collected by the
consultants?
Roger, Lynn and Erica used both qualitative and quantitative methods of data collection by
interviewing the students who eat at the restaurant, employees and management of the
restaurant and representatives of the parent dining organization of the university. There are
different types of data collection techniques which are classified into quantitative and
qualitative data collection techniques, which include using questionnaires, conducting
interviews and focus group, taking observations and elicitation (Ryan & Bernard, 2010).
Therefore the data collection method used was reliable and the consultants can now use the
collected data for further analysis. Also the time spent between the first meeting with Drew
and the day consultants did data collection, consultants had the enough time to prepare the
questionnaire to be used in data collection with the help of the previous employee Erica.
How will you analyze the data collected? How will you make sense of
the situation at Peppercorn?
3
Olsen, & Devore, 2012). Consequently the consultants have gathered data using quantitative
and qualitative data collection technique.
Situation at Peppercorn
The Management of Peppercorn is about to receive a new dining facility and it needs to show
good results for the operations of the restaurant. This will enable the management to stand
worthy of the investment the university has announced to make in creating a new dining
facility for Peppercorn Restaurant.
What is your plan for the feedback meeting? How will you feed back
your analysis and what outcomes do you want from the meeting?
4
References
Peck, R., Olsen, C., & Devore, J. (2012). Introduction to Statistics and Data Analysis (4th
ed.). Boston: Brooks/Cole Cengage Learning.
Ryan, G. W., & Bernard, H. R. (2010). Analyzing Qualitative Data. California: Sage
Publications Inc.