5 specific problems that Reliance Jio needs to fix

right away

http://www.businesstoday.in/technology/news/5-problems-reliance-
jio/story/237962.html
Voice call failures: Reliance Jio has been stuck in a dispute with
incumbent operators over points of interconnectivity. Jio has accused
Bharti Airtel, Vodafone and Idea Cellular of providing insufficient points
of interconnectivity leading to call drops. Jio put out data for September
22 saying over 12 crore out of 15 crore call attempts by its users failed.
Of the 6.13 crore call attempts made to Airtel network on September 22,
4.8 crore or 78.4 per cent of the calls failed. The failure on Vodafone
network was higher at 84.1 per cent with 3.95 crore call drops out of
4.69 crore calls. Calls to Idea saw 3.36 crore call drops out of 4.39 crore
calls made.Bharti Airtel has hit back at Reliance Jio saying network
connectivity issues and call drops are due to Jio's own "under-
preparedness", insufficient testing efforts and acquiring a large number
of customers at the pre-launch stage itself.
Decreased internet speed: With addition of users to the Jio network,
the speed of Jio's 4G data services has come down drastically after
September 5. Now, the internet speed has come down to 6-10 Mbps
from 50Mbps during the launch stage.
On paper, the difference is huge but in terms of average customer use,
even a speed of 8Mbps should work flawlessly. However, the Jio
connection faces frequent fluctuations hampering the user experience.
Users have also complained about varying speeds despite no change in
location.
Buggy Jio apps: The Reliance Jio apps have not shown consistent
performance but the idea of free content sits pretty well with the Indian
audience.The Jio TV app is subjected to frequent crashes and has a
long boot-time, which is also the case with most apps released by Jio. In
our experience, the Jio4GVoice is one of the most glitchy Jio apps. The
app often fails to load and when it does, the experience is pretty
laggy.

Lack of VOLTE support in older phones: All those who don't have
VOLTE technology-supported phones cannot make voice calls without
the use of Jio4GVoice app which, as mentioned above, seems buggy.
This one drawback makes the lucrative free voice-calling feature
obsolete for most new consumers.Apart from the VOLTE support, most
Indian smartphone users are still stuck with 3G phones. The Jio sims
won't benefit them in any way.
Battery consumption: Reliance Jio has launched its internet services
on the 4G band. With not much difference in the rates of 2G or 3G
services and 4G connection, new users are inclining towards Jio. The
only constraint with 4G services is that they take a toll on the phone's
battery, forcing the user to charge it repeatedly. With no 2G or 3G
options, the user can't switch to a slower connection to save battery.The
merging of Jio's 4G services with Reliance Telecom's 3G and 2G
services might solve this problem in the near future.

Reliance Jio blaming others to hide network issues,

says Airtel

http://www.business-standard.com/article/companies/reliance-jio-
blaming-others-to-hide-network-issues-says-airtel-116091800525_1.html

The war of words between Bharti Airtel and Reliance Jio escalated
further on Sunday, with the countrys largest operator terming the latters
complaints as mere shadowboxing. Airtel categorically denied the
rhetorical statements made by Reliance Jio with regard to the release of
additional PoIs [Points of Interconnect] and mobile number portability
requests.

On Sunday, Jio said the interconnect capacity provided by Airtel was

less than one-fourth of the capacity sought. While releasing additional
PoIs to Jio, Airtel had said the capacity would support 15 million
subscribers, which was more than Jio's existing subscriber base.

Jio has also alleged that Airtel has insisted on certain unilateral
deviations from interconnect agreement between the two parties by
asking for installation of interconnect points in a manner wherein traffic
moves only one way and not two ways.

In response, Airtel said: It appears that the constant rhetoric may be a

ploy by Jio to cover up some technical issues in their own network,
which is causing call failures, by constantly blaming other operators. In
addition, call drops or the lack of Voice over Long-Term Evolution
(VoLTE) stabilisation should not be hidden behind the issue of PoIs,
which are being augmented at regular and quick intervals.

Late in the evening, Jio responded to Airtel by stating there were zero
Jio-to-Jio call failures, even as there were 20 million call failures
between Jio and Airtel networks. Mukesh Ambani-led telecom major also
invited Department of Telecommunications to inspect and confirm its
claims. Jio said that it was the aggrieved party and was trying to do its
best to resolve the issue. Jio maintained that Airtel was being anti-
competition as it was refusing to let consumers port out of its network to
Jios. Airtel had called Jios allegations of blocking port outs by 69
consumers as flimsy.

Last week, Airtel released 2,000 PoIs to Jio, following a meeting called
by the Telecom Regulatory Authority of India to resolve the impasse
over interconnection. Idea and Vodafone also augmented interconnect
capacity with Jio. However, Jio has continued to issue statements
blaming incumbents for call failures, saying the proposed interconnect
bandwidth is less than what Jio has sought.

On Sunday, it said Airtel had insisted on certain unilateral deviations

from the Interconnection Agreement between the parties, with respect to
installation of one-way E1s as against both-way E1s. E1 stands for
European 1, which is typically a two MBPS link that can support 30 voice
calls simultaneously.Jio has alleged one-way E1s are typically installed
between similar sized networks. Jios statement said: It is apparent that
Airtel continues to abuse its market dominance by imposing onerous
conditions which will imminently hinder RJILs ability to efficiently utilise
the additional E1s. It appears that the QoS will continue to suffer

Sources within Airtel say according to bilateral agreements, in the first

two years E1s can allow incoming, outgoing or two-way traffic. After the
meeting with Trai officials, Airtel has released 1,350 PoIs to Jio from
which traffic from Jios network will terminate on Airtels network, as
more consumers of Jio are calling.

For the remaining 650 PoIs, Airtel is enabling its own traffic to terminate
on Jios network. However, Jio is seeking two-way traffic on all PoIs.