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Article history: School aggression has become a major challenge to educators. Under the assumption that teacher
Received 31 October 2015 empathy is related to student aggression, we offer a group training program, employing bibliotherapy, for
Received in revised form teachers to help their aggressive students. Participants were 44 female teachers and 165 aggressive
31 March 2016
students. Teachers in the intervention group led the program with a small group of children; in the
Accepted 19 April 2016
contrast group such children were assisted academically. Results indicated more favorable outcomes for
children in the intervention group on aggression and on perceived teacher empathy, and gains on scores
on aggression were related to change in perceived teacher empathy.
Key words:
Child aggression
2016 Elsevier Ltd. All rights reserved.
Teacher training
Teacher empathy
Child and adolescent aggression is prevalent in schools, chal- them. In turn, the more children sense teachers' care and empathy,
lenging the ability of helping professionals to provide services to all the more they may be willing to cooperate and relinquish some of
children at risk (Reese, Norsworthy, & Rowlands, 2009). We suggest their disruptive behavior. The training process in the bibliotherapy
that teachers can be trained to treat aggressive students in small group provides teachers with the necessary knowledge, experi-
groups, and we offer a unique program based on bibliotherapy. ences, and skills to convey empathy and assist their aggressive
Bibliotherapy refers to the use of books for therapeutic purposes. students. Employing books in treatment is a natural pedagogy to
This program has been tested in previous studies, providing an teachers and students; in addition, it provides a structured method
evidence base (for a review, see Author, 2010); however, it was and a practical tool for them to cope with aggression in school.
always conducted by professionals in mental health. The current
study measures the impact of treatment provided by teachers on 1. Aggressive children
student aggression.
Teacher empathy is a major construct in education (Good & Aggressive behavior is dened by most researchers as an
Brophy, 2008), particularly in regard to challenging students, yet intentional act to hurt others physically or psychologically (for
its application in teacher education is rare (Barr, 2011). Such example, Moeller, 2001). It is frequently present in schools, with
empathy may be enhanced through training; the more teachers rates ranging from 30% to over 50%, including verbal, relational,
understand child aggression and are willing to listen to their stu- physical, and cyber aggression, and for some children it is a daily
dents on an intimate level, the more they may be willing to support threat (Raczynski & Horne, 2014). Treatment of school aggression
usually takes a path of primary prevention (Conyne, Horne, &
Raczynski, 2013), but this is not sufcient for highly aggressive
* Corresponding author. Counseling and Human Developing, Haifa University,
children or youth. Aggression is a multi-dimensional phenomenon,
Haifa, Israel. including social, cultural, familial, neurological, and/or biological
E-mail address: ziporas@edu.haifa.ac.il (Z. Shechtman). variables; therefore, these children and youth need a more rigorous
http://dx.doi.org/10.1016/j.tate.2016.04.005
0742-051X/ 2016 Elsevier Ltd. All rights reserved.
Z. Shechtman, R. Tutian / Teaching and Teacher Education 58 (2016) 28e34 29
treatment (Dodge, 2011). youth in the Dishion studies. It may also be related to the effec-
Cognitive behavioral theories provide a convincing explanation tiveness of the unique bibliotherapy program.
of child aggression. They use distorted social information process-
ing, by which they perceive limited cues in a given situation, 1.1. Bibliotherapy
interpret them as intentionally negative, and select an aggressive
response because they perceive power as an advantage, believing Bibliotherapy entails the use of books in the treatment of people
this will serve them best (Dodge, 2011). But, in fact, aggression does (Baker, 1987. It can be used as a cognitive intervention with minimal
not serve them well, as the consequences are usually not in their therapist intervention (also called self-help) or an emotional
favor; thus, they are anxious, angry, and helpless, and consequently intervention, using ction literature, with intensive therapist
resistant to change. Most of the treatments offered to these chil- intervention. Most of the bibliotherapy treatment with children is
dren are cognitive behavioral, aimed at changing their distorted of an affective type (Gladding, 2005), relying on high quality liter-
information processing and behavior (Dodge, Godwin, & Conduct ature. Stories are helpful in offering insight into personal problems
Problems Prevention Research Group, 2013; Kazdin, 2007). How- (Forgan, 2002) because they create a safe distance, bringing people
ever, aggression seems to be more than a cognitive response. indirectly to the edge of sensitive and threatening issues. Biblio-
Aggressive children are angry, anxious and lonely, nding it therapy is also helpful due to processes of identication; by iden-
difcult to express their feelings (Deffenbacher, Oetting, & tifying with literary characters, individuals are exposed to a range
DiGuiseppe, 2002; Potter-Efron, 2005). In fact, Gurian (1997) ar- of emotions which they can recognize in themselves, and thus
gues that anger is the only emotion that aggressive boys feel reconnect to their own emotions (Greenberg, 2002). Finally, high
comfortable with, as they tend to act out their feelings instead of quality literature presents a wide range of human thoughts that
expressing them. Aggressive children have been found to suffer readers can learn from and apply to their own lives (Kottler, 1986).
from verbal decits (Connor, 2002) and to have difculty express- Stories, poetry, and lms all comprise wisdom from which in-
ing needs (Moeller, 2001). Some researchers even suggest that dividuals can learn.
denial of feelings is a survival strategy for them (Garbarino, 1999), Due to the high resistance to therapy, aggressive children need
helping them overcome harsh life circumstances, stress, and failure. an indirect method of treatment. In addition, children love stories,
Studies have shown aggression to be negatively correlated with identify with the characters, and understand the aggressive
empathy (Author, 2003; Hrdy, 2009). As aggressive children are behavior and its consequences from a distance, which in turn helps
disconnected from their own feelings, they cannot be highly them to express their own feelings and develop insight into their
empathic to the suffering of others (Loudin, Loukas, & Robinson, own behavior. In a study that investigated the contribution of
2003; Pollack, 2000). They appear to be indifferent and insensi- bibliotherapy to the reduction of aggression (Author, 2006), chil-
tive to such suffering, especially of their victims. While they may dren in bibliotherapy treatment were compared to treatment
feel shame, guilt, and fear, they mask this with a false image of children using the same theoretical method but without biblio-
strength and arrogance (Garbarino, 1999). therapy. Results indicated more favorable outcomes on aggression
Aggressive children also endorse power. This is part of the dis- and empathy in the bibliotherapy. Moreover, those counselors who
torted information processing attributed to them (Dodge, 2011). As used bibliotherapy were more satised with the treatment,
most meaningful persons in their lives have caused them to attributing it to the use of books and structure.
experience humiliation and despair, they nd it virtually impos- The literature we use in bibliotherapy is carefully selected to
sible to trust strangers. A hostile attribution bias leads them to cover the major issues of aggressive behavior, adjusted to age,
conclude that others harbor hostile intent towards them and gender, and culture. Based on a review of aggressive behavior, we
therefore deserve to be attacked. Thus, in a situation of social include four content components: anger and its expression, the
conict, aggressive children feel they must be on guard and endorsement of power, empathy to the suffering of others, and self-
respond with force; aggression seems their only viable option regulation. Each session starts with a new poem, story, or lm. First
(Calvete & Orue, 2012; Toth, Harris, Goodman, & Cicchetti, 2011). the literature is discussed (the indirect phase). Then, after exploring
Much of this aggression is a spontaneous reaction. These are the the behavior, its reasons and consequences, the children are asked
scripts such children have developed through poor socialization to share their own experiences, understand their own behavior, and
processes and insecure attachment (Ein-Dor, Mikulincer, & Shaver, make a commitment to change. Similar processes are used with
2011), and they act on them impulsively. In addition, many have teachers in training. Teachers also identify with literary characters,
difculties regulating their own behavior (Ro ll, Koglin, & understand conictual situations, become aware of the difculties
Petermann, 2012). Self-regulation is developed at an early stage aggressive children face, and develop empathy towards them.
of child development through relationships with parents (Dodge,
2011), the absence of such skills as inhibition of disruptive 1.2. Teacher empathy
behavior, cooperation with others, and self-assertion, it is difcult
for them to control themselves (Bohart & Stipek, 2001). To cope with students' deviant behavior, teachers need to deeply
These characteristics cannot be addressed solely by skills care about them (Craig, Bell, & Leschied, 2011; Warren & Lessner,
training. They must involve an emotional focus along with a 2014). Indeed, empathy appears in the literature as a major
cognitive one. Moreover, because aggression is an interpersonal construct for effective teaching (Good & Brophy, 2008), yet little
behavior, treating aggressive children in small groups seems research has examined empathy in the school context (Baron-
reasonable, as interpersonal learning is a major therapeutic factor Cohen, 2011; Swan & Riley, 2012). Moreover, not all teachers are
in groups. Although some researchers raise concerns about the empathic; training programs do not focus on enhancement of
potential adverse mutual inuence in such groups (Dishion, Dodge, empathy and do not provide teachers with tools to deal with
& Lansford, 2008; Dishion, McCord, & Poulin, 1999), other studies difcult children (Barr, 2011).
showed that small groups are efcacious (Author, 2000, 2003, Empathy is dened as experiencing the psychological life of
2006; Author & Birani-Nasaraladin, 2006), and they are certainly another person by projecting one's self into the other, to under-
cost effective. The inconsistency in results may be attributed to the stand what he/she is thinking or feeling (Swan & Riley, 2012). In
level of child aggression; the later studies relate to aggression in common language, it is walking in someone else's shoes.
school children, which is milder than the aggression of the violent Empathy includes a cognitive component of perspective taking and
30 Z. Shechtman, R. Tutian / Teaching and Teacher Education 58 (2016) 28e34
an affective component of relating to the other's feelings (Engelen adolescents). That is, 122 children (74%) were 10e12 years old, and
& Rottger, 2012; Walter, 2012; Zahavi & Overgaard, 2012). When 43 children (26%) were 13e15 years old. Schools varied in size from
someone senses how another person feels, he/she is not just 35 students (special education schools) to 1050 students
thinking about the other's needs, but also experiencing a shared (M 447.88, SD 228.71), and the number of classes per school
state that makes both parties feel better, increases the bond be- ranged from 4 to 36 (M 16.60, SD 7.28). The majority of the
tween them, and shifts attention away from the suffering and onto children were living with married parents (72.1%), and about half of
the excitement of sharing (Swan & Riley, 2012). Decety and Jackson the participants were diagnosed with ADD and/or ADHD.
(2004) add a behavioral component e an action taken to demon- Forty four female teachers from these schools participated in the
strate empathy. study. Their classrooms varied in size from 5 to 36 children per class
Empathy is the cornerstone of effective human relationships. It (M 23.25, SD 9.73), from which they selected 3e4 children to
helps to regulate social interaction (Batson, 2012), enhances participate in a small group intervention (M 3.75, SD 1.35).
cooperation regarding shared goals (de Waal, 2008), increases These were the most aggressive children based on teacher evalu-
satisfaction in intimate relationships (Long, Angera, & Hakoyama, ation. Thirty nine teachers held a bachelor's degree and ve held a
2008), and is negatively related to aggression (Hrdy, 2009). master's degree. Seniority ranged from 3 to 31 years (M 17.27,
Empathy is crucial in education. When teachers are able to SD 6.65). Most had a background in special education and were
empathize, this creates a bridge with students. It makes students enrolled in a master's program titled Inclusive Classrooms. These
feel comfortable with and trusting of teachers and improves the educators were highly skilled in treating problem behavior chil-
quality of the teacher-student interaction (Warren & Lessner, 2014). dren, but it was the rst time they were involved in the treatment
This also leads to higher motivation and functioning and increases of aggression.
academic achievements (Cornelius-White, 2007; Hattie, 2009).
Studies have shown empathy to be a strong predictor of how 2.2. Measures
teachers react to aggressive behavior (Craig et al., 2011). A recent
review (Dedousis-Wallace, Shute, Varlow, Murrihy, & Kidman, 2.2.1. Screening tool
2014) found empathic teachers to be sensitive to the needs of the Aggressive children were identied by their teachers based on
victims and ready to respond to aggressive behavior. Several the Peer Nomination Instrument (Crick, 1996). The original scale
studies showed that teacher empathy was related to classroom includes 21 items relating to verbal, physical, and relational
climate and students' positive behavior (Pianta & Allen, 2008; aggression (e.g., The child pushes or hits other children). Internal
Pianta, 2006). Evaluating the effect of the My Teaching Partner consistency ranged from 0.87 to 0.95; test-retest reliability after
intervention, which focuses on teacher-student relationships, on four weeks ranged from 0.82 to 0.90. As ethical considerations did
teacher trainees, Mikami and colleagues (Mikami, Gregory, Allen, not allow us to use peer nomination, we had the teachers complete
Pianta, & Lum, 2011) found a positive effect of the intervention a short version of 10 items (1, 3, 5, 7, 9, 11, 13, 15, 18, 20) on a 4-point
on teacher behavior and on student peer relationships, particularly scale, for each child in her classroom. Those children who scored 3
among students with highly disruptive behavior. Hence, teachers' or 4 on the aggression scale were invited to participate in the group.
expressed empathy may also serve as a model for their students
(Barr, 2011). Furthermore, teachers may be more likely to intervene 2.2.2. Self-reported aggression
when encountering aggressive behavior if they understand the Aggression was measured through a short version of the Child
problem, care about the children, and are equipped with tools to Behavior Checklist (CBCL; Achenbach & Adelbrock, 1991a), including
help (Barr, 2011). 19 items. (e.g., I tend to get into ghts frequently) that are parallel
Teacher training usually does not include empathy development to the TRF (see below). Possible responses range from 0 to 2
or provide tools to respond effectively to aggression. Thus, teachers (0 not at all, 1 sometimes, 2 often), with a higher score
nd it difcult to deal with such behavior. Recently, researchers indicating greater aggression. Validity and reliability were reported
proposed that teacher preparation programs should include by the authors (Achenbach, Howell, McConaughy, & Stranger,
emotional intelligence training, in which empathy is a major 1995). In addition, the scale offers three clinical categories:
component (Barr, 2011; Dedousis-Wallace & Shute, 2009; Ergur, Normal, Marginal, and Clinical. The Hebrew version is commonly
2009). However, empathy cannot be taught in an informative way; used in Israel (e.g., Zilber, Auerbach, & Lerner, 1994). Alpha in the
a greater focus on feelings and practical methods is needed current study was 0.88.
(Dedousis-Wallace & Shute, 2009).
The current study proposes teacher training that focuses on 2.2.3. Teacher-reported aggression
empathy towards aggressive children and practical methods to Child aggression based on adjustment symptoms was measured
work with them, providing support throughout the intervention. via the Teacher Report Form (TRF; Achenbach & Adelbrock, 1991b). A
The program is expected to enhance teacher empathy and students' short version of 19 items pertaining to aggressive behavior was
reduction of aggressive behavior. Specically, we hypothesized used (e.g., He tends to get into ghts frequently), with responses
that: (1) children's scores on perceived teacher empathy would on a 3-point scale, ranging from 0 to 2 (0 not at all, 1 some-
increase following the intervention; (2) children scores on times, 2 often). For the analyses, scores were converted to T
aggression would decrease following treatment by their teachers; scores (0e100) according to the guidelines provided by Achenbach.
and (3) gains in perceived teacher's empathy would correlate with a Validity was based on a comparison with Conners' (1990) revised
reduction in children's aggression. Teacher Rating Scale, yielding a correlation of 0.80. Agreement
between raters (family, friends) ranged from 0.40 to 0.60. Reported
2. Method reliability was 0.96; test-retest reliability was 0.92 after 15 days
(Achenbach et al., 1995). Three clinical categories are offered in
2.1. Participants addition: Normal, Marginal, and Clinical. In a previous study in
Israel, internal consistency was 0.83. In the current study, it was
The study was comprised of 165 aggressive children (124 boys 0.93.
and 41 girls) from 25 schools in Israel: 19 elementary schools Perceived teacher empathy was measured through the
(n 122 adolescents) and 6 junior high schools (n 43 Empathy Scale (Persons & Burns, 1985). The questionnaire includes
Z. Shechtman, R. Tutian / Teaching and Teacher Education 58 (2016) 28e34 31
10 items (e.g., My teacher understands me well) on a scale of 1e4 Peer Nomination Instrument (Crick, 1996). In the experimental
(1 doesn't understand me, 2 sometimes understands me, group, each teacher worked with the children for twelve 45-min
3 often understands me, 4 always understands me), with a sessions. Conducting a small group was part of the course re-
higher score representing higher levels of perceived empathy. Re- quirements; hence, all teachers in the experimental group con-
ported validity and reliability were good, and internal consistency sented to participate. In the contrast group, teachers assisted the
in the current study was 0.87. selected children with their academic work, also in twelve 45-min
sessions.
2.3. Intervention All children (intervention and contrast groups alike) completed
the CBCL (Child Behavior Checklist) and the PTE (Perceived Teacher
The intervention involved two phases: teacher training and Empathy) questionnaires before the intervention started (time 1)
teacher practice with aggressive children. First, teachers were and upon termination (time 2). Because teachers worked with
trained in the program. Training included a didactic component, in these children, no drop out was observed. Educators also
which teachers learned about the unique characteristics of completed the TRF (Teacher Report Form) twice, before the inter-
aggressive children (high levels of anger and a need for power and vention started and upon termination. Permission to conduct the
low levels of empathy and self-control), principles of group lead- study was obtained from the Research Unit of the Israel Ministry of
ership, and bibliotherapy. An experiential component included the Education and from parents. Adherence was achieved in three
teachers themselves in a group process using relevant literature. ways. First, all intervention teachers used a written manual
This phase took about twelve 4-h sessions in which teachers sensed comprised of the four content components and a list of literature
the power of a small group and intimate relationships, as well as recommendations, to allow them to adjust the literature to the
the power of literature. Teachers use literature texts routinely, but children's age. Second, all intervention teachers received weekly
in these sessions they also learned how to employ literature in a group supervision, so the instructor could monitor their work.
therapeutic way. Third, because this was part of the intervention teachers' nal
Second, teachers practiced the program with their students. project, the instructor read all reports, including a description of
They learned to help aggressive children become aware of their each session.
aggression, understand what triggers it, develop motivation to
change behavior, and learn to control it. 2.5. Data analysis
At the initial stage of the intervention with children, a thera-
peutic alliance was established in the group through therapeutic Data analysis was conducted with SPSS (ver.22). Due to the
activities and the creation of group norms. For example, following nested design (students within small groups and schools), and thus
ice-breaking activities (getting acquainted), the norm of self- the assumption of correlated data, data were analyzed with mixed
expressiveness was established using the book The Soul Bird hierarchical models to account for the dependency of observations.
(Snunit, 2010). According to this story, the soul containing our The students are the unit of analysis, nested within classes, which
feelings is made up of drawers. After reading the story, children are in turn are nested within schools. Each small group within a school
invited to open the drawer that represents their feelings in the was dened as the random variable. Analyses of change included
group (here and now focus) or the drawer of feelings that char- four levels: time within the individual (repeated measures), the
acterizes their current situation in general (out of group focus). individual level, the class, and the school. Change was examined by
This helps children express their emotional state, legitimizing group (2) (intervention and contrast) and time (2) (pre and post)
expression of feelings in the group. which were dened as the xed effects of each mode. Post hoc
In the working stage, children discussed issues that are perti- comparisons for signicant effects were based on estimated mar-
nent to aggressive behavior: anger, what triggers it and ways to ginal means, comparing pairs of sub-groups. Gender (0-girls, 1-
control it; the need for power and force e coping with threats, boys) and age level (0-elementary school, 1-junior high school)
putdowns and disrespect; letting go and forgiveness; developing were dened as dummy variables and served as covariates.
empathy towards victims of aggression; and enhancing self-
control. For example, the story When Sophie Gets Angry (Bang, 3. Results
1999) helps children express feelings of uncontrolled anger; the
poem Joey (Silverstein, 1974) helps them understand the conse- 3.1. Preliminary results: pre-study differences
quences of uncontrolled anger; the movie Madi (1987) helps chil-
dren develop empathy towards victims of aggression; and the As most children were boys (about 75%) and most were
poem I am my Own Commander encourages them to take charge elementary school children (about 75%), gender and age level could
of their aggressive behavior. not serve as independent variables and were controlled for
At the last stage of treatment participants summarized their throughout the analyses. Pre-study differences on children's vari-
gains and made a commitment to increase self-control. (For a ables (CBCL, TRF and perceived teacher empathy) were examined
detailed description of the intervention, see Shechtman, 2010.) by group (intervention, contrast). No signicant differences were
detected.
2.4. Procedure
3.2. Pre-post differences in perceived empathy
All the educators participated in a master's program at one
teacher training college, in one of two courses: (1) Treatment of The rst hypothesis related to teacher perceived empathy. It was
Child Aggression (the intervention group; n 30) or (2) Learning suggested that, following the program conducted by the teachers,
Disabilities (the contrast group; n 14). The difference in group an improvement would be observed in the intervention group with
size is a result of course enrollment. The contrast group was initially regard to teacher perceived empathy.
particularly small and, in addition, six teachers in the course opted Group differences in pre-post change in teachers' perceived
out of participating in the study. empathy were examined with mixed model analyses of pre and
Each teacher (intervention and contrast groups alike) selected a post scores by group (2) and time (2). Time was dened as a within
few children in her class, based on scores of 3e4 on the adjusted variable, group as a xed effect between variable, and the small
32 Z. Shechtman, R. Tutian / Teaching and Teacher Education 58 (2016) 28e34
group as the random effect; and students were nested within Table 2
classes and schools. Results of this analysis are presented in Table 1. Time differences in children's CBCL aggression levels, according to clinical cate-
gories, by group (N 165).
A signicant time-by-group interaction was found regarding the
children's perceptions of teachers' empathy (see Table 1). Post hoc Time Intervention Contrast
analyses revealed that perceived teacher empathy increased N N
(%) (%)
signicantly in the intervention group: F(1261.25) 19.99,
p < 0.001, h2 0.113; but no signicant change was observed in the Pre Post Pre Post
Table 1
Means, standard deviations and F values for pre-post differences in children's perceptions of teacher empathy, CBCL and TRF, by group (N 44 teachers, 165 children).
Children's perception of teacher empathy 2.39 2.63 2.13 2.26 F(1261.25) 1.79 F(1,36.03) 7.99** F(1261.25) 4.38*
(1e3) (0.48) (0.43) (0.59) (0.50) (0.019) (0.046) (0.030)
CBCL aggression 62.00 55.45 61.84 60.45 F(1275.01) 2.24 F(1,40.00) 0.49 F(1275.01) 8.63**
(9.63) (7.65) (7.65) (7.71) (0.014) (0.003) (0.054)
TRF aggression 66.28 61.61 65.95 65.02 F(1278.73) 2.73 F(1,40.15) 0.54 F(1278.73) 9.88**
(6.88) (6.13) (4.78) (4.91) (0.017) (0.003) (0.063)
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