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Flat rate service and recertification prices are established for the convenience of TELEX Aircraft Communications customers. This flat rate repair schedule goes
into effect after the warranty has expired. Products to be serviced and recertified must be sent postage or freight prepaid to:
BOSCH SECURITY SYSTEMS, INC.
8601 E. CORNHUSKER HWY. DOCK B
LINCOLN, NE 68507
PHONE: 800-553-5992 repair@us.bosch.com
Preferred method is to contact the Bosch Service Center at 1-800-553-5992 with the model # of the product needing serviced, serial #, date of purchase and
product malfunction or service required. An RMA (Return Material Authorization) number will be provided and should be marked clearly on the paperwork and/or
product box.
If this is not possible, send to the address listed above enclosing a note with your name and address, a description of the product malfunction or the service
required and include VISA/Mastercard (please include card number, expiration date and the name on the card), check or money order in the amount specified in
the schedule. Do not send cash or stamps. TELEX will prepay return shipment by surface route. For return of merchandise by air, include the additional postage
amount in your check and note this on your instructions. Allow approximately 10 working days for service plus transportation time. Merchandise sent freight
collect will not be accepted by TELEX.
Note: Send complete product including all cables. Flat rates do not include missing parts replacement.