MASTERMIND

ENGLISH MEDIUM SCHOOL

Monthly Subject Test September 2017

Name:______________________________ Full marks:50 Score:_______

Class: X Section:_____________Roll:_____________

Subject: COMMERCE Duration: 50 minutes

Date:____________

Invigilators Sign: __________________________________

Advice for the examinees
Write your answers neatly and must use proper English. Evaluation is based both on your writing
skills and matter added to the answer.

1. What is meant by the term Quality Assurance? Explain with an example (4)
2. Describe and explain THREE ways in which traders may exploit their customers. (9)
3. Most Countries have laws to protect the rights of their consumers. Describe and explain FIVE ways in
which Consumer Protection Act tries to protect consumers. (15)
4. XYZ is an MNC and they operate in twelve different countries. Name FOUR methods of
communication that XYZ might use in its operation and under what circumstances. (12)
5. What are the benefits of teleconferencing in business (5)
6. Why is email preferred over letters and is an important method of communication? (5)