Title: An assessment of senior High school students adaptation of e-commerce

Directions:

Name: (optional) __________________________

Age: ___________ Strand: _________ Gender: _____

 TRUST 5 4 3 2 1
Totally Agree Neutral Disagree Totally
Agree Disagree

I trust online shops.

I think online shop is truthful to their service.
I think online shop is rightful in terms of their price.
I think online shop is safe.
I think buying online is worth the time.
My expectation is being fulfilled after I received the
product in online shop.
The descriptions of the products shown in the web are
very accurate.
The information given about the products and services
on the internet is sufficient.
Online shopping is as sufficient as traditional
shopping.
I believe shopping online will eventually supersede
traditional shopping.
I consider myself a loyal customer of online shops.

RISK 5 4 3 2 1
Totally Agree Neutral Disagree Totally
Agree Disagree

I dont feel at risk while buying online.

It is secure to buy online than in the physical store.
Why?

Im sure that the products I will buy online havehigh

standards.

I recommend online shop to other senior high.

Is the quality of the product is better in online shops

than in physical stores?
 5 4 3 2 1
PERCEIVED EASE OF USE Totally Agree Neutral Disagree Totally
Agree Disagree

I feel at ease when I buy in online shop

It is convenient to buy online
It is less hassle if you buy online than the physical
store. reason
Online shop is affordable in terms of price.
I enjoy buying in online shops.
I recommend online shop to other senior high.

5 4 3 2 1
PERCEIVED USEFULNESS Totally Agree Neutral Disagree Totally
Agree Disagree

It is less hassle if you buy online than the physical

store
I think online shop is useful for those people who are
busy at school/work
It is a great advantage to be able to shop online at any
time of the day.
I think shopping online saves time.
I enjoy buying in online shops
Online shops is very efficient in deliveries.