Name: Masood Ahmed

Email id: masooda3698@gmail.com

Contact: 413-238-1501

Over 6+ years of experience in the IT industry with a focus on QA and testing of web based and
Client-Server applications, effective use of QA and Testing practice.
Strong knowledge of all phases of SDLC and Strong working knowledge of Software testing
(Functional, Integration, Performance, Quality Metrics).
Expertise in Manual and Automated Testing, Recording, Debugging, Customizing, Test Planning,
Managing Requirements, Defect Tracking and Reporting and running scripts using Win Runner,
Quick Test Professional, Test Director & Quality Center, Rational Robot and Test Manager,
RQM(Rational Quality Manager)
Extensive experience working in Financial, Insurance, Retail and e-Learning applications
Extensive experience in Black Box Testing (Functionality testing), GUI Testing, Integration,
Regression and Backend testing using SQL Queries and Database verification.
Expert in System and Design testing and User Acceptance testing.
Hands on experience with technologies such as XML, HTML, Java Script, Photoshop, Flash-8, PHP,
Microsoft.
Knowledge in Software Development Lifecycle (SDLC), Rational Unified Process(RUP), Agile
Methodology and Object oriented and QA Methodologies
Good Analytical, Oral/written communication, multi-tasking, organizational, Trouble shooting,
Problem solving, Knowledge transfer, and leadership Skills
Excellent understanding of Software Test Life Cycle (STLC) and ASAP Methodology
Involved in Integration, Regression, Business Component Testing and UAT Testing.
Experience on Preparation of Test Plan, Manual and Automation Test Scenarios, Test Scripts,
Report Defects.
Execution of Manual and Automation Business Components, Test Scripts through Test
Management tool like Quality Center.
Creating Components and Executing Components from Quality Center.
Knowledge in Java and implemented selenium automation using Testing framework.
Knowledge in Selenium Automation, Manual Testing and Database Testing.
Good at methodologies like Agile Methodology and Waterfall model.
Good supervisory in problem solving and team mentoring capabilities.
Excellent testing aptitude and eye for defects with strong analytical skills.
Strong group effort, team building, interpersonal, and communication skills with proficiency at
grasping new concepts/technology quickly and utilizing the same in a productive manner.
Meets Testing schedules and Project timelines and Ability to handle multiple tasks works
independently and as well as in a team.
Excellent knowledge in testing applications developed in JAVA, JSP, XML, HTML, .NET and
JavaScript.
Proactive, Attention to Detail, result-oriented and ability to learn new skills rapidly and adapt to
various work environments.
Manage, train and mentor onsite, offsite configuration and support resources.

EDUCATION: Bachelors in computer science from the University Of Chicago, IL in 2011

Quality Analyst May 2015 to Present
Verizon - Irving, TX

Responsibilities:
Analyzed user business requirements, functional specs and assisted QA Team in writing the Test
Plan and Test Strategy.
Used Rational Quality Manager for Test execution and written and maintained the Test Cases and
Test Scripts with emphasis on reusability.
Responsible for designing the entire Automation Framework end to end.
Used SQL to do data mining, back end database testing and data creation for testing in the testing
environment.
Analyzing the Functional Requirement specification document and Design Document.
Identifying Test scenarios, estimating Test cases and identifying Regression Test cases.
Writing, prioritizing Test scenarios and Test cases and execution of Test cases.
Involved in System testing, integration testing and Regression testing using Test Complete.
Involved in writing test scripts for various scenarios.
Defects are logged and tracked until their closure using HP Quality Centre.
Used Rational Clear Case to deploy code in various environments and allocated these
environments to various teams working on different projects.
Performed timely refresh of tables in various test databases to create test environments that mimic
near production environment.
Created VBScripts to automate parsing of XML responses from APIs and validate the values with
data base using queries that generate the same data as per business requirements.
Created a framework to test Web Services from different vendors like Moxie and Rhapsody, using
Soap UI, which involved extensive use of WSDLs.
Used Rational Quality Manager for Documenting requirements, Test execution and written and
maintained the Test Cases and Test Scripts with emphasis on reusability.
Was responsible to reduce cost considerably for regression testing by automating all regression
test cases.
Installed and integrated the QTP test environment with Adobe Flex 3.0 add-in for testing Flash
objects.
Managed QTP and Load Runner Licensed servers in the network and installed and administered
Quality Center for the QA Team
Responsible for creating and tracking the overall projects' objectives with in a project plan.
Key responsibilities including creating objectives, building the project task requirements and
managing the time/cost/scope constraints for the Vendor Collaboration Project.
Involved in preparation of Daily, Weekly test status report.
Environment: Windows XP, SQL Server 2008, .Net, Agile methodology, UML, XML, HP Load Runner, HP
QTP 10.0, Adobe Flex 3.0, RQM(Rational Quality Manager), MS Outlook, RUP, MS Visio, MS Project, MS
Office. HTML, Java, MS SQL Server, MS Outlook, HP Quality Center, JIRA Bug Tracker.

Quality Analyst
American Airlines - Fort Worth, TX Dec 2013 - April 2015

Responsibilities:
Participated in preparing Project Test Plan to outline scope, objectives and approach of software
testing efforts.
Involved in analyzing business/system requirements and developed test cases, test scenarios and
test data for manual and automation.
Contributed in developing test scripts to automate process of web testing in Selenium WebDriver
Identified and isolated software defects and reported them to development team via JIRA test
management tool
Involved in developing new and updated existing Automation test cases using Selenium WebDriver.
Actively involved in configuring Selenium WebDriver, TestNG, Maven tool and created selenium
automation scripts in java using WebDriver and TestNG
Participated in regular QA Team meetings and discussions
Tested applications in different types of browsers, such as Internet Explorer, Firefox, and Google
Chrome using Selenium WebDriver.
Participated in Root cause analysis sessions.
Regularly followed up with Development Team to discuss discrepancies identified during testing
Communicated with development team to fixed the identified defects for proper testing
Participated and contribute in scheduled Sprint Review, Retrospective, and Planning meetings
Reported bugs, communicated notifications to the developers using defect tracking tool JIRA.
Used SQL to access and manipulate the employee's database to keep it update
Environment: Java, Selenium Web driver, TestNG, Agile Methodology, XPath, Eclipse, Firebug, HTML,
SQL, JIRA.

Sr. Quality Assurance Analyst

PNC Bank - Pittsburgh, PA Aug 2012 Nov 2013

Responsibilities:
Prepared Test Plans for each release, written Test Cases and executed them as part of Functional
Testing. Prepared Test Reports and Deliverables and submitted for version releases.
Responsible for implementing standards for web based applications. Standards include creating
manual scripts to do Quality Testing and documenting all procedures and processes for frontend
and backend files.
Analyzed BRD and produced walkthrough report. Worked on Test plan and Test bed area of QC and
synchronized QC with QTP.
Performed different types of testing such as full functional, Ad-hoc, Integration, Regression,
Positive, Negative, black box, grey box and Boundary
Developed technical procedures, methodologies, metrics, checklists, and standards. Identified,
documented, and applied best practices for software quality assurance.
Evaluated software development procedures used to verify that programs function according to
user requirements and conform to establishment guidelines.
Tracked bugs and reported issues and defects using JIRA.
Worked with Network Services Section and Database Services to evaluate and test application
performance and security.
Used agile technologies for testing.
 Worked on implementing software development projects using methodologies such as Waterfall,
Rational Unified Process, and Agile/Scrum.
Worked with On-site and Offshore teams for Development and Testing.
Involved in Troubleshooting complex setups to isolate and determine defect root cause.
In-depth understanding of project lifecycle in both waterfall and agile methodologies.
Tracked and logged defects and problem throughout the project life cycle.
Executed regression tests, functional tests and data tests. Reported, tracked, and help determine
priority of reported bugs.
Utilize data-driven and compartmentalized test automation practices using HP Interactive Test
Suite and Compuware Products.
Designed modular and reusable automated testing solutions that satisfy testing requirements
using QTP.