Professional Documents
Culture Documents
CITATIONS READS
35 805
2 authors, including:
Hanoch Livneh
Portland State University
113 PUBLICATIONS 2,057 CITATIONS
SEE PROFILE
All content following this page was uploaded by Hanoch Livneh on 29 October 2015.
Richard F. Antonak
The University of North Carolina at Charlotte
Hanoch Livneh
Portland State University
Direct methods are those in which the respondents are either informed that
their attitudes are being measured or are made aware of it by the nature of the
attitude measurement technique. It is assumed that the respondent and the
researcher view the experimental task similarly and have attached the same
meaning and significance to the response that is requested (Scott, 1968). Nine
direct methods are most often used by researchers studying attitudes (Dawes
&Smith, 1985;Horne, 1980). Examples of several of these methods are provided
in Table 1.
Opinion Surveys
B. Adjective Checklist
Below is a list of adjctives. Read these adjectives quickly and put a check mark next to
each one you consider to be descriptive of persons with spina bifida. Work quickly and
do not spend too much time thinking about any one adjective.
active cautios distrustful) excitable gentle
impulsive lazy meek nervous pleasant
quick reliable talkative unkind weak
C. Paired Comparisons
Each item below presents two possible impairments. Please read each pair and circle the
impairment that you believe is the more disabling to persons with the impairment. Judge
each pair separately.
1. (a) polio 2. (a) epilepsy 3. (a) polio
(b) epilepsy (b) blindness (b) blindness
Table 1. (continued)
1 2 3 4 5 6 7
This document is copyrighted by the American Psychological Association or one of its allied publishers.
Blindness
Amputation
Hemophilia
may be asked to select those responses in a list with which they agree or those
that they endorse. An unstructured opinion survey permits the respondents to
provide not only a response but also a justification or explanation for the
response. Caruso and Hodapp (1988) used an open-ended opinion survey to
investigate the differences in undergraduates' perceptions of persons with
mental retardation and persons with mental illness. Linkowski, Jaques, and Gaier
(1969) used an unstructured opinion survey in which the respondents were
asked to list those disabilities they considered to be the most and least severe,
and the basis for their opinions.
Interviews
Interviews require direct verbal interaction between the researcher and the
respondent. The interview may take place by phone or may be conducted by
trained field assistants in face-to-face encounters. Structured interviews, simi-
lar to structured opinion surveys, are organized according to a fixed set of
questions of various types, called the interview protocol or schedule. The
protocol may allow the researcher to omit certain questions in the sequence
depending on the response to an earlier question, or to ask more detailed
questions to investigate a particular response. In an unstructured interview, the
researcher is free to explore the responses in ways that presumably will
contribute insight to the question being investigated. Salend and Giek (1988)
used phone and in-person interviews to explore landlord's experiences renting
to persons with mental retardation. A comprehensive study of the educational
Methods to Measure A ttitudes '
Sociometrics
important that the types of choices offered are typical choices for the situation
and that respondents believe that their choices may have consequences for the
referent or for themselves. If not, then the respondents' stated intentions will
differ little from a self-report questionnaire. For example, students may be asked
to select those classmates with whom they wish to play or eat lunch. A selection
of a student with a disability can be used to operationalize the nondisabled
students' attitudes. Sociometric techniques have been widely used with a
variety of response modes and a variety of respondent groups to determine
which variables influence the acceptance of persons with disabilities (Altman,
1981; Gottlieb, 1975;MacMillan&Morrison, 1984).
Rankings
Adjective Checklists
The original 300-item Adjective Check List (ACL) was constructed by Gough
(1960) for the investigation of personality and self-concept. Factor and cluster
analytic investigations led other researchers to derive scales from the ACL,
presumably measuring unique characteristics such as achievement, autonomy,
self-confidence, and personal adjustment. The ACL has been used for the
8 Antonak and Livneh
Paired-Comparison Scales
The most widely known and used of the direct attitude measurement methods
is the summated rating scale method developed by Likert (1932). This was not,
however, the first of the rating scale methods. In fact, Likert proposed his
method as a way of constructing reliable rating scales while avoiding the
statistical assumptions that are required by the consensual location (or equal-
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
items are selected from the universe of items characterizing the referent, and the
respondents are asked to indicate the extent of their agreement with each item
by selecting one response from a small set of responses. Numerical weights are
assigned to each response category with the highest value reserved for the
response category representing the most positive attitude. Item responses are
summed to yield an overall attitude score for each respondent (see Table 1, Part
E). Antonak and Livneh (1988) provide a detailed discussion of the psychomet-
ric requirements of summated rating scales and examples of 22 scales to measure
attitudes toward persons with disabilities.
LBVUTATIONSOFDIRECTMETHODS
Although there is considerable diversity among these direct methods, all arc
subject to certain systematic errors that threaten the validity of the obtained
data as a measure of attitudes and may lead the researcher to erroneous
conclusions. Respondent sensitization occurs when the mere process of re-
sponding to an instrument creates a transient attitude that the researcher
erroneously interprets as reflecting a typical or more stable attitude (Triandis,
1971; Welch & Walberg, 1970). For example, the researcher may wish to measure
attitudes toward persons with an uncommon physical or psychiatric impairment.
A set of domain-representative items is written that appears to meet the
10 Antonak and Livneh
requirements for a reliable and valid attitude scale. This scale is then adminis-
tered to a group of naive respondents who have little or no knowledge of and
no particular disposition toward the attitude referent. Analyses of these spu-
rious data may lead to an elaborate, but erroneous, description of the attitudes
toward the referent group.
Response styles are personality attributes of the respondent that exert
nonpurposeful distorting influences on his or her professed attitudes (Rorer,
1965). The halo effect refers to the tendency to rate similarly items that the
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
Physiological Methods
Physiological methods (Cacioppo, Petty, Losch, & Kim, 1986; Cialdini, Petty,
& Cacioppo, 1981; Mueller, 1970) purport to measure attitudes by measuring
reactions over which the respondent has little or no conscious or voluntary
control. Among the indices used in attitude measurement are those regulated
by the autonomic nervous system, such as galvanic skin response, pupillary
dilation, heart rate, finger-pulse volume, blood pressure, perspiration, saliva-
tion, blinking, electromyogram, electroencephalogram, and voice pattern. The
magnitude of the physiological reaction is assumed to be directly and positively
associated with the extent of the autonomic arousal or the intensity of the
underlying attitude (McGuire, 1985). The direction of the corresponding atti-
tude (e.g., pleasurable or unpleasurable, favorable or unfavorable) can not be
assumed with clarity (Scott, 1968), although it is often inferred that the greater
the magnitude of the emotional arousal the more unfavorable the attitude (Cook
& Selltiz, 1964). Examples from the disability studies literature include the
research by Wesolowski and Deichman (1980), Kleck, Ono, and Hastorf (1966),
Zych and Bolton (1972), VanderKolk (1976a, 1976b), and Gargiulo and Yonker
(1983).
Projective Techniques
Disguised Procedures
Disguised procedures include those in which the respondent is: (a) unclear
about the real purpose of the investigation, (b) led to believe that no control can
be exerted over his or her responses, or (c) duped into believing that the purpose
of the investigation is other than what it actually is. These disguised procedures
differ from the projective techniques in several respects (Dawes & Smith, 1985).
First, there is an inherent structure to the taskto be performed by the respondent.
Second, a deliberate attempt is made to direct the respondent's attention away
Methods to Measure Attitudes 13
from the attitude for which measurement is being sought. Finally, whereas
projective techniques assume the operation of certain psychodynamic (mainly
ego defensive) processes as the basis for the respondent's reaction, the
disguised procedures make no such assumption.
The researcher using a task with no clear purpose may provide a random
sample of photographs of persons differing in gender, age, race, disability, and
other visible characteristics and ask the respondent to select photographs that
belong together, or to sort them into specified groups (e.g., those who are
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
This document is copyrighted by the American Psychological Association or one of its allied publishers.
liberals and those who are conservatives). The sorting of the photographs is
thought to reflect the salience in the respondent's attitude structure of the
various characteristics portrayed in the photos (Dawes & Smith, 1985). For
example, if two groups are created, one containing only persons without
disabilities and the other containing persons with disabilities, it may be inferred
that disability, or lack thereof, is the most salient characteristic for that particular
respondent. In the place of photographs, the researcher may ask respondents'
to sort statements about a referent into positive and negative categories, or to
select among individuals based upon brief case vignettes. For example, to
investigate their willingness to treat alcoholics, Peyton, Chaddick, and Gorsuch
(1980) had social work graduate students select one case vignette in each of six
pairs of vignettes varying by presenting complaint (depression, job problem,
marital problem, welfare problem). One of the vignettes in each pair included an
indicator of an alcoholism problem. Other creative lines of investigation using
tasks with no clear purpose include the lost-letter technique (Milgram, Mann,
&Harter, 1965;Simmons&Zumph, 1983) and the study of respondents humor
preferences (Losco& Epstein, 1975).
The bogus pipeline technique is a lack-of-control disguised procedure that
has been used to study attitudes (Carver, Glass, & Katz, 1978; Jones & Sigall,
1971; Quigley-Fernandez & Tedeschi, 1978). In this procedure, the subject
believes that he or she is connected to an ominous looking machine that
measures emotional reactions to questions presented by the experimenter
through the analysis of autonomic responses such as involuntary muscle
movements, skin conductance, or blood pressure. In fact, the machine measures
nothing at all. The hypothesis is that the respondent's answers in this setting
will be a more accurate self-report of attitudes because the respondent does not
want to be second-guessed by the machine (Rajecki, 1990).
Among duping procedures is the memory distortion task in which the
respondent is first shown a picture or asked to read a vignette, and is then
requested to recall specific details, some of which concern persons or events
that were not originally presented (Campbell, 1950). For example, the respondent
may be shown a picture taken of a classroom of young children during free play
and be asked "What was the child who has epilepsy doing?" Similarly, the
respondent may read about a day's events in a vocational training program and
be asked "What activities did the person with cerebral palsy successfully
complete?" when no information pertinent to that question was provided.
14 Antonak and Livneh
MEASUREMENTMETHOD
1. The respondents must view the test as a bona fide objective measure of
knowledge in which a well-informed person could excel, eliminating all appear-
ances of an attitude measurement instrument.
2. Directions for the test should state that there are right and wrong answers
to each question, that the test is difficult, and emphasize the necessity for the
respondents to strive to do their best, to answer as rapidly as possible, and to
guess intelligently on questions to which they do not know the answer because
there is no penalty for guessing.
3. Items should be made very difficult so that respondents with advanced
knowledge of the referent will not discover the absence of correct answers to
the error-choice items. That is, items should inquire about obscure content that
the respondents will have little opportunity to master (truth determinable
items), items for which the truth cannot be determined from available data (truth
indeterminable factual items), or items representing controversial issues (truth
indeterminable-controversial items).
4. Four alternatives should be used with the distance of the incorrect
alternatives from the truth representing varying intensity of favorableness or
unfavorableness toward the attitude referent.
5. To disguise further the true purpose of the test, it should include with the
error-choice items a set of factual items capable of bei ng answered correctly from
general knowledge for which the correct answer is supplied (general knowledge
items).
6. The scoring keys for the error-choice and the general knowledge items
should be validated by experts in fields related to the attitude referent.
7. The fi nal version of the test should contain a total of approximately 40 items,
half of them error-choice items of the three types to measure attitudes and half
of them general knowledge items to disguise the purpose of the test, with the
various types of items randomly interspersed throughout.
To illustrate these principles, Table 2 presents error-choice sample directions
for an error-choice test that can be adapted to measure attitudes toward various
groups of persons with disabilities and examples of error-choice test items taken
from two i nstruments that are currently available (Antonak, 1994; Antonak &
Livneh, 1995).
Methods to Measure Attitudes 17
Table 2. Sample Directions for an Error-Choice Test and Examples of the Four
Types of Error-Chouce Test Items.
answer to many of these questions. Some people will do much better than others on this
This document is copyrighted by the American Psychological Association or one of its allied publishers.
Table 2. (continued)
(c) Legg-Perthe
(d) Down
The correct answer is D.
CONCLUSION
REFERENCES
Crowne, D., & Marlowe, D. (1964). The approval motive. New York, NY: John
Wiley and Sons.
Dawes, R. M., & Smith, T. L. (1985). Attitude and opinion measurement. In G.
Lindzey&E. Aronson (Eds.), The handbook of social psychology: Vol.1.
Theory and method (Irded.) (pp. 509-566). New York, NY: RandomHouse.
Edwards, A. L. (1957). The social desirability variable in personality assessment
and research. New York, NY: Dryden Press.
Gargiulo, R. M., & Yonker, R. J. (1983). Assessing teachers' attitudes toward
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
This document is copyrighted by the American Psychological Association or one of its allied publishers.
Katz, I., Glass, D. C., Lucido, D. J., &Farber, J. (1977). Ambivalence, guilt, and
the denigration of a physically handicapped victim. Journal a/Personality
and Social Psychology, 45,419-429.
Katz, P. A., Katz, I., & Cohen, S. (1976). Whitechildren's attitudes toward Blacks
and the physically handicapped: A developmental study. Journal of
Educational Psychology, 68, 20-24.
Kidder, L. H., & Campbell, D. T. (1970). The indirect testing of social
attitudes. In G. F. Summers (Ed.), Attitude measurement (pp. 333-385).
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
This document is copyrighted by the American Psychological Association or one of its allied publishers.
Offprints. Requests for offprints should be sent to Richard F. Antonak, Office of the
Dean, College of Education, The University of North Carolina at Charlotte, Charlotte,
NC 28223.