Professional Documents
Culture Documents
Amanda Ball
Strategy Director
AHDB Dairy
AHDB Purpose
To equip levy payers with the information and tools to grow and become more
AHDB competitive and sustainable
Purpose
AHDB Priorities
AHDBs levies fund activities which contribute to the industry achieving this vision. The work in each
sector varies depending on the specific priorities of the sector, however all strategic activity across
AHDB is delivered against two overarching priorities:
This business plan sets out the strategy for Dairy levy-funded activity under one of these two priorities.
Addressing any public concerns, providing factual information and demonstrating the positive and
sustainable contribution dairy farming makes
Continue to support Red Tractor marketing activity, education initiatives and maintain public-
facing digital channels thisisdairyfarming.com and foodafactoflife.org.uk
Maintain a level of preparedness to protect the industry image through data and evidence
gathering
Commission research on optimising the housed environment for dairy cows, to demonstrate
high levels of welfare and productivity.
Delivery of this plan is underpinned by effective communication with levy payers and a continued focus
on improving internal efficiency and providing the best possible value for money to levy payers.
Our delivery will consist of a small number of high profile campaigns to target areas of significant
importance, shorter bursts of featured, tactical activity to respond to market and seasonal needs,
alongside essential core routine work. We will also look to provide and signpost to support for those
businesses considering their future options, where the businesses appears to no longer be viable.
Our Knowledge Exchange and Communication plans aim to recognise that the needs of levy payers
differ, depending on business size, complexity and goals, as well as management system, milk contract,
geography and many other variables. Our approach with such a diverse community will also take into
account a wide range of communication preferences and levels of broadband access and speed. We
continue to look for ways of driving efficiencies and improving how we present information, particularly
in relation to optimising the use of digital channels.
All of this will utilise existing resources, tools and information, as well as developing new. While
investment in Research and Development is proposed to decrease, compared to the previous three
years, our commitment reflects the need to continue to develop our thinking for the industry to remain
competitive.
Improving performance
Providing an efficient and value for money service to levy payers is key to AHDB Dairy delivery. This is
achieved through a programme of staff development and succession planning, increased cross-sector
working and rigorous project evaluation and performance management.
AHDB is targeting generating cost efficiencies from its restructuring and functional ways of working of
1m pa, using the 2014/15 financial year as a base. These savings will be generated over the coming
months and will be realised over time as the changes gain traction. The purpose is to deliver more
services for the same cost, which means that money will be invested into new services for the benefit
of levy payers.
Principal activities Desired outcome(s) Measurement method(s) Key risks Key controls
Improving business resilience
Deliver a programme Over 80% of those that Direct feedback captured Lack of engagement with levy Professionally developed and
of business attend (2,400 individuals) an from attendees via meeting payers. delivered business
improvement meeting AHDB Dairy Business evaluation Forms/Surveys. Insufficient feedback of data improvement offer.
covering farm Management themed Inaccuracies and consistency Targeted at the different
business analysis and meeting confirm they intend of data input within recording needs of levy payer groups.
skills development to implement a change as a systems. Staff training to encourage
(e.g. leadership, result of the meeting. use of recording systems.
negotiation, market Strong marketing and
awareness and long communications and
term planning) knowledge exchange activity
to encourage uptake.
Providing high quality Publish a production Uptake of the report and Obtaining statistically robust Contractual agreements with
and independent economics report to provide output of the analysis and representative sample data providers.
market and production insight into trends and drivers featured in key publications size Ensuring comparative
economics in dairy farm business information is available to
information, news, performance. provide context on
commentary and international competitiveness,
analysis e.g. via IFCN.
Timely and relevant business Newsletter subscribers to Duplication with existing Strong Marketing and
focused output that Dairy Market Weekly, information and not delivering Communications and
encourages and increases Monthly reports and in a timely way. Knowledge Exchange activity
uptake among levy payers DairyLeader publication. Failure in relevance and to encourage uptake.
and industry. Digital analytics to track web topicality. Recruiting and retaining key
and social media staff.
engagement.
Genetics and Genetic and genomic tools Improvements in PLI Lack of uptake. Professionally developed and
Genomics and services. Uptake of herd genetic delivered offer supported with
reports. guidance on exploiting
genetics.
Calf and Heifer A Calf to Calving campaign. Meeting attendance. Lack of engagement with levy Demonstrated economic
rearing Monitor changes in payers. impact.
Knowledge, Attitude, Skills
and Aspiration.
Fertility Scope the need for a national Recommendations from Uncertainty over the need for Dialogue with industry to
herd health fertility ongoing R&D work. levy funded intervention. identify areas of market
programme. failure.
Herd health and Coordinate national BVD Achievement of industry Lack of industry support for Management of key
disease control. eradication campaign, to agreed milestones as roll out. stakeholders across vets,
complement existing identified in the campaign industry, Defra and devolved
schemes. plan. administrations.
R&D output and Promotion of R&D results. Uptake and attendance at Lack of levy payer Provision of robust research
demonstration relating demonstration farm events, engagement by not being findings.
to the application of open meetings and able to prove the benefits of
precision farming conferences. precision farming.
techniques to
grassland
Production of the
Recommended Grass
and Clover Lists
(RGCL) Digital and hard copy reports. Requests and downloads for Lack of interest in reseeding Demonstrating value of
Interactive (RGCL) varietal the guide and digital analytics & best practice guidance reseeding & nutrient
Updated nutrient selection tool. for uptake of tool. management techniques.
management
guidelines (RB209)
Guidance on the Production of system related Acceptance and verification Lack of interest. Industry engagement and
adoption of lean KPIs for feed efficiency. by industry and stakeholders. buy-in. Recognition of a lean
approaches to feed management approach by
use efficiency consultants and advisors.
Support and promote Accessible and credible Engagement measured Content not engaging enough Regularly refreshed, relevant
public facing websites source of information for the through digital analytics and Content not refreshed content portrayed in engaging
thisisdairyfarming.com, general public and social metrics, e.g. sessions, regularly to maintain or ways.
foodafactoflife.org.uk educationalists. visitors, downloads, followers, enhance Search Engine
and supporting social etc. Results.
media channels Lack of support from
ambassadors and industry
partners.
Dissemination of the Strengthen messages which Delivery of outputs in Timely acceptance of output Robust research delivered to
results of research (in support the value of dairy in accordance with project for peer review publication. contractually agreed time and
partnership with The sustainable production and milestones. quality.
Dairy Council) on consumption.
dairy in the diet.
Commission research A research programme to Issue of contract within Inappropriate research Specification to be developed
on optimising the address identified needs. 2016/17. selected and facilities not in with industry stakeholders.
housed environment place to deliver. Robust selection of research
for dairy cows to partners.
improve welfare and
productivity
Delivery
Principal activities Desired outcome(s) Measurement method(s) Key risks Key controls
Communications
Issues management Issues effecting the industry Media monitoring for Lack of awareness and Regular dialogue with
services are dealt with in a inclusion of industry support in the sector. representative organisations.
coordinated way through the messaging on issues as they Issues arise with insufficient Horizon scanning and media
communication of robust arise. time to prepare a response. monitor of emerging issues.
objective information. Maintain up-to-date issue
statements.
Access to expertise.
Levy payer Record A modern and effective AHDB CRM. Insufficient investment and Overall organisation buy in
System (CRM) central database, access levy CRM support. and commitment to
payer contact details and resources.
information needs. Ensuring
all experiences of AHDB
Dairy are positive.
Project evaluation Projects undertaken are Evaluation of return on levy Staff resources and time Adequate staff resources are
relevant and provide value- investment or cost benefit taken to evaluate projects. in place to evaluate projects.
for-money. analysis conducted for all Methodologies not fully Evaluation embedded into all
major activities. developed. activities.
Cross-sector working Provide more cost-effective Evaluation of return on levy Collective sector resources Identify financing and staff
services to levy payers investment or cost benefit available to implement and resources for such projects in
through collaborative analysis conducted for all fund cross-sector projects. the Business Plan.
working, where relevant. major activities.
FULLYEAR'000
14/15 15/16 16/17 17/18 18/19 16/17vs
Actual Forecast Budget Budget Budget 15/16
INCOME
Grosslevy 7,373 7,000 7,100 7,100 7,100 100
Directlevycollectioncosts 0 0 0 0 0 0
Netlevyincome 7,373 7,000 7,100 7,100 7,100 100
Feeandgrantincome 569 481 150 150 150 331
Externalskills 33 0
CommercialServices 0 0 0 0 0 0
Nonlevyincome 603 481 150 150 150 331
Baddebt 0 10 10 10 10 0
TOTALNETINCOME 7,976 7,471 7,240 7,240 7,240 231
EXPENDITURE
DIRECT
R&DandKnowledgeExchange 4,832 4,449 4,133 4,113 4,113 316
Externalskills 52 0
Tradedevelopment 426 348 290 290 290 58
Exportdevelopment 0 0 0 0 0 0
Supplychainintegration 0 0 0 0 0 0
MarketIntelligence 666 636 639 639 639 3
Communications 938 982 995 995 995 13
CommercialServices 0 0 0 0 0 0
TOTALDIRECTEXPENDITURE 6,914 6,415 6,057 6,037 6,037 358
SUPPORT
Sectorspecificadministration 329 320 320 320 320 0
Humanresources 88 86 88 89 89 2
Facilities 300 302 314 320 320 12
Financeandpayroll 98 98 100 102 102 1
Levycollection 34 32 32 33 33 0
Procurement 22 21 22 23 23 1
Informationsystems 187 197 179 182 182 18
Mainboard/advisory 67 66 67 68 68 1
Corporatecommunicationsandlegal 60 74 75 76 76 1
R&D 10 9 9 10 10 0
Centralsupport 866 885 886 904 904 0
TOTALSUPPORTEXPENDITURE 1,194 1,205 1,206 1,224 1,224 1
NONOPERATINGITEMS
Interestreceivable 5 21 37 37 37 16
Taxation 0 0 0 0 0 0
Exceptionalreorganisationexpenditure 6 0 0 0 0 0
Othernonoperatingcosts 56 21 0 0 0 21
NetFRS17entries(HGCApension) 0 0 0 0 0 0
TOTALNONOPERATINGITEMS 57 0 37 37 37 37
AHDB Dairy also works closely with key stakeholders, government and devolved administrations and
specialist committees dedicated to exports, research and knowledge transfer, and market intelligence
to ensure the work undertaken clearly meets the needs of levy payers.