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Revit: Templates and families not installed

Sep 04 2017

Support

Applies to AutoCAD Revit LT Suite 2015, AutoCAD Revit LT Suite 2016, AutoCAD Revit LT Suite 2017,
AutoCAD Revit LT Suite 2018, Revit 2015, Revit 2016, Revit 2017, Revit 2018, Revit Architecture 2015,
Revit Architecture 2016, Revit LT 2015, Revit LT 2016, Revit LT 2017, Revit LT 2018, Revit MEP 2015, ...
Applies to AutoCAD Revit LT Suite 2015, AutoCAD Revit LT Suite 2016, AutoCAD Revit LT Suite 2017,
AutoCAD Revit LT Suite 2018, Revit 2015, Revit 2016, Revit 2017, Revit 2018, Revit Architecture 2015,
Revit Architecture 2016, Revit LT 2015, Revit LT 2016, Revit LT 2017, Revit LT 2018, Revit MEP 2015,
Revit MEP 2016, Revit Structure 2015, & Revit Structure 2016

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Issue:

After installing Revit 2015 - 2018, the templates and families are missing.

Causes:

Sometimes after installing Revit, the content is not installed. This can lead to errors like "The path to the
default template is invalid" and problems when you go to load a family into your project and there's no
content to load.

Solution:

Starting with the 2015 version the content was given a separate installer.

The first step is to check if you can load the content that you want.

The following article has steps on this process: Install additional Revit content libraries

If the list of content is blank: (e.g. Australia, Canada, United Kingdom are missing):
For Revit 2016 - 2018.1 versions, you can download (and extract) the content separately using the
following links (and then go through the steps below to correct the paths within Revit):

Autodesk Revit 2016 Content

Autodesk Revit 2017 Content

Autodesk Revit 2018.1 Content

For other product versions, you will need to uninstall the content library entirely (through the Programs
and Features Control Panel) and then reinstall from the original installation media.

Go through the following steps:

Uninstall the Content Libraries through the Control Panel (if listed)

Run the original installer (USB Media or download). (If you don't have the installer and need to
download it again, avoid using the Install Now option, and instead download the installer. If you don't
see the Download Now option, change to the Multi-language version in the drop down e.g. English,
French, ...)

The installer will find that the Revit program is already loaded, and the option to install Revit will be
unchecked. However, since the content library is not loaded this option should be checked. Verify it is
checked (and check the box if needed).

Click the drop down near the checkbox to control what content you will be installing.

Note: If the content is blank here as well, this indicates there is a problem with the installer you are
using, try downloading it again (avoiding the Install Now option) and then go to step 2.

After verifying that the content is listed and you have the content checked that you want loaded, click to
collapse the content installer options, and click Next.

Wait for the content to download (depending on your Internet speed this could take a few minutes or a
few hours).

If the content is still not being downloaded, make sure that security software (e.g. antivirus) is not
preventing the download by temporarily deactivating applications or security settings ( antivirus,
firewall, proxy server settings...) which might block the download.

After installing the Content Library go through the following steps to set the correct paths within Revit:

Note: In the paths listed below, replace #### with the particular product version in use, and replace RVT
with the particular product used e.g. RLT for Revit LT, RAC for Revit Architecture, and replace US
Imperial / English_I with the particular language used

Open Revit.

Go to the Revit Options -> File Locations.

Click the Green + sign, and enter the desired default project template. Project templates are located by
default in the following folder:
C:\ProgramData\Autodesk\RVT ####\Templates\US Imperial\

Set the Default path for family template files to the following:
C:\ProgramData\Autodesk\RVT ####\Family Templates\English_I

Click the Places button.

Set the Library Path for the Imperial Library (or just Library) to the following:
C:\ProgramData\Autodesk\RVT ####\Libraries\US Imperial

Set the Library Path for the Imperial Detail Library (or just Detail Library) to the following:
C:\ProgramData\Autodesk\RVT ####\Libraries\US Imperial\Detail Items

Click OK.

Click OK.

If the normal uninstall option fails (above):

Use the Autodesk Uninstall Tool to remove the libraries.

If the uninstall tool is not able to remove the content library, try using the Windows Uninstall Tool

If the content library is removed (no longer shows up in Programs and Features Control Panel after a
refresh), continue with reinstalling the Revit content (by running the Revit installation again).

See Also:

Revit: Content Library Collection

Error: "The path you have specified for the default family template files is invalid." when launching Revit

Alternative solution posted on the Forum

Installation of Revit 2017 Content Libraries

Products:

AutoCAD Revit Architecture Suite;AutoCAD Revit LT Suite;AutoCAD Revit MEP Suite;AutoCAD Revit
Structure Suite;Revit;Revit Architecture;Revit LT;Revit MEP;Revit Structure

Versions:

2017;2015;2016;2018

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Revit: How to use the IEC and BS standardsTechnical Support

Locating or using Revit standard families of objects like bedsForums

System.IO.PathTooLongException when launching Revit after installing A...Technical Support

Accepted forum posts

Structural Steel Shop Drawings

Valve library content

BIM Exchange / Content missing elements

Post a question. Get an answer.

Get answers fast from Autodesk support staff and product experts in the forums.

Visit Revit Products Forums

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