Au Pair Handbook Interexchange

Au Pair
Handbook
Table of Contents
Chapter 1 - Welcome to InterExchange Au Pair USA! 1
Chapter 2 - About InterExchange and Au Pair USA 2

2.1 About InterExchange 2
2.2 Au Pair USA 2
2.3 More InterExchange Programs 2
Chapter 3 - Pre-Departure & Travel Information 4

3.1 Documents 4
3.2 Contact with Your Host Family 4
3.3 Tips for the U.S. Embassy Interview 4
3.4 Unexpected Challenges: Visa Delays or Denials 4
3.5 Travel to the U.S. and Orientation 4
3.6 Travel Arrangements from New York to the Host Family 4
3.7 Pre-Departure Checklist 5
Chapter 4 - Important Documents 6

4.1 The DS-2019 Form 6
4.2 The J-1 Au-Pair Visa 6
4.3 The I-94 Admission-Departure Card 6
4.4 Social Security Card 6
4.5 International Driving License 6
4.6 Sample DS-2019 Form 7
Chapter 5 - Au Pair USA Orientation & Training Program 8

5.1 Au Pair USA Orientation and Training 8
5.2 Directions 8
5.3 Host Family Home Orientation 8
Chapter 6 - The Host Family and Au Pair Relationship 9

6.1 Cooperation and Respect 9
6.2 Weekly Meetings 9
6.3 Driving 9
6.4 Telephone Use 10
6.5 Computer and Internet Use 10
6.6 Sexual Harassment and Sexism 10
6.7 Know Your Rights 11
Chapter 7 - The Role of the Local Coordinator 12

7.1 Welcome 12
7.2 The Two Week Visit 12
7.3 Monthly Cluster Meetings 12
Chapter 8 - Educational Requirement 13

8.1 Educational Allowance 13
8.2 Appropriate Classes 13
8.3 Classes Not Acceptable For Credit 13
8.4 Completion Certificate 13
Chapter 9 - Insurance Coverage 14

9.1 Accident and Sickness Insurance 14
9.2 Insurance During the 13th Month Travel Period 14
9.3 Emergency Medical Assistance 14
Chapter 10 - Taxes 15
10.1 Taxes and Social Security 15
AP-PH01-0612 i Au Pair Handbook

10.2 Income Tax Filing 15
Chapter 11 - U.S. Laws and Customs 16
Chapter 12 - Culture Shock 17
Chapter 13 - Vacation 18
13.1 Au Pair Vacation 18
13.2 Host Family Vacation Time 18
13.3 Travel Outside of the U.S. 18
Chapter 14 - Travel 19
14.1 Travel Outside of the U.S. During the Year 19
14.2 The Thirteenth Month - For Travel Only 19
Chapter 15 - The Extension Program 20

15.1 Extending 6, 9 or 12 Months 20
15.2 The Extension Application 20
15.3 Travel During the Extension Period 20
Chapter 16 - Transitions and Reassignment 21

16.1 Three-Point Meeting 21
16.2 Transition Policies 21
16.3 Difficult Re-Matches 21
16.4 New Host Family 21

Chapter 17 - Program Violations 22
Chapter 18 - Emergencies 23
18.1 Travel Home Due to a Family Emergency 23
Chapter 19 - Tips for a Successful Au Pair Year 24

Chapter 20 - The End of the Year 25
20.1 Departure 25
20.2 Scheduling Your Return Flight Home 25
20.3 Completion Certificate Request 25
20.4 Au Pair Activity Sheet & Completion Certificates 25
20.5 Change of Status 25
Appendix - Frequently Asked Questions 26
U.S. State Department Au Pair J-1 Visa Regulations 30
All information in this handbook is subject to change without notice. Please contact InterExchange if you have
any questions about specific topics covered.
Chapter 1 - Welcome to InterExchange Au Pair USA!
Dear au pair,
Participating in a cultural exchange program in the United States is a great way to see America up close, make new friends,
improve your English skills and gain many wonderful new experiences. While living with your host family, you will be able
to learn about U.S. culture and share information about your own country, language and culture. During the year, youll
continue your education, travel and gain invaluable child care experience. Leaving home for a year has its challenges too, but
maintaining a positive outlook and attitude will help make the year enjoyable and memorable.
This InterExchange Au Pair USA Au Pair Handbook has been written just for you and is full of useful information for a
successful year. Please read it before you leave your home country and refer back to it during your year as an au pair. If you
have any questions, you can contact your Local Coordinator or our team in the New York office through Passport and we will
be happy to help you. You can call us at: 001-212-924-0468 or email: aupair@interexchange.org.
We wish you a very exciting and memorable year with your American host family!
Best wishes,
The InterExchange Au Pair USA Team
Telephone: 1.800.AU.PAIRS (within the USA only) or 212.924.0446

Email: aupair@interexchange.org
Website: www.InterExchange.org/au-pair-usa
AP-PH01-0612 1 Au Pair Handbook

Chapter 2 - About InterExchange and Au Pair USA
2.1 About InterExchange
InterExchange is a non-profit organization with over 40 years of experience dedicated to promoting cultural awareness
through a wide range of affordable and exciting work and travel, professional training, internship, au pair, language and
volunteer programs within the U.S. and abroad. InterExchange is designated by the U.S. government to sponsor a variety of
J-1 Visa Exchange Visitor programs.
As a proud J-1 Visa sponsor and cultural exchange organization, we encourage our participants and professional colleagues
to learn about The Fulbright-Hays Act of 1961, also known as the Mutual Educational and Cultural Exchange Act of 1961.
This important act enables the Government of the United States to:
`ìncreasemutual understanding between the people of the United States and the people of other countries by means of
educational and cultural exchange
``strengthen the ties which unite us with other nations by demonstrating the educational and cultural interests, developments,
and achievements of the people of the United States and other nations, and the contributions being made toward a peaceful
and more fruitful life for people throughout the world
``promote international cooperation for educational and cultural advancement and thus assist in the development of friendly,
sympathetic, and peaceful relations between the United States and the other countries of the world
Refer to the InterExchange website www.InterExchange.org or contact us at aupair@interexchange.org, phone 212.924.0446

or fax 212.924.0575
2.2 Au Pair USA
InterExchange has been designated since 1989 to sponsor the Au Pair USA program. It is a 12-month program that gives
young people, ages 18-26, the opportunity to experience the U.S. by living with an American host family and providing child
care. In return for their services, au pairs receive room, board, a weekly stipend, accident and sickness insurance, airfare and
up to $500 to use toward college level educational courses. This program can be extended for an additional 6, 9 or 12 months
after successfully completing the original 12-month program.
As a participant in the InterExchange Au Pair USA program, you must follow all regulations set forth by the U.S. Department
of State and maintain frequent contact with InterExchange. During your program, we encourage you to take advantage of the
cultural opportunities offered by your host family and local host community.
2.3 More InterExchange Programs
InterExchange currently operates the following international exchange programs from its New York office:
Camp USA places international participants, ages 18-28, in U.S. summer camps as counselors or in support staff positions.
Camp USA also sponsors visas for returning staff or for participants who have found their own camp jobs. The Camp Counselor
J-1 Visa is a four-month visa that runs from May until September.
Career Training USA assists international students and young professionals, ages 18-38, to secure internships and practical
training programs in the U.S. Candidates may apply for the J-1 Visa internship option if they have already secured a position
in the U.S. International students and recent graduates may work as interns and pursue an internship for up to 12 months in
a field related to their academic field of study. International working professionals may apply as Trainees and pursue training
programs for up to 18 months in a field related to their occupational background. To be eligible, participants education and
work experience must have been earned outside of the U.S.
Work & Travel USA offers international university students, ages 18-28, the opportunity to live and work in the U.S. for up
to 4 months during their summer vacation. Students work in hotels, inns, amusement parks, national parks, retail stores and
ski resorts. They receive a wage, assistance with housing, accident and sickness insurance, program support and an optional
month for travel to explore the United States. Work & Travel USA also offers a 12-month program for citizens of Australia and
New Zealand.
Working Abroad enables U.S. citizens, ages 18-30, to experience diverse work experiences overseas. Opportunities include
au pair placements, English language instruction and internships. We offer programs in Central and South America, Europe
and Asia.
Au Pair Handbook 2 AP-PH01-0612

The InterExchange Foundation was established in 2007 to provide grants to young Americans who wish to help further
cultural awareness through meaningful work abroad experiences. The InterExchange Foundation offers two grant options.
The Working Abroad Grant supports participants of select InterExchange Working Abroad programs, while the Christianson
Grant supports individuals who have sought out and arranged their own work abroad programs. By providing financial
assistance to eligible candidates, the InterExchange Foundation aims to encourage young Americans to pursue work and life
experiential programs outside of the U.S.

Chapter 3 - Pre-Departure & Travel Information
3.1 Documents
Please read all the documents in your Pre-Arrival Packet carefully. Contact your International Cooperator if you have any
questions about the documents. The InterExchange Au Pair USA Child Care Guide will be an excellent resource throughout
your year. Complete the Child Care Test included with the Child Care Guide to hand in at the Orientation and Training
Program in New York.
3.2 Contact with Your Host Family
Before arriving, it is a good idea to stay in contact with your host family to let them know that you are looking forward to
spending a year with them. You can also send a letter to the children or some photos.
3.3 Tips for the U.S. Embassy Interview
`Àrrive early in case there are more papers you need to fill out. Wear clothes that are appropriate for a job interview.
``Prove that you have strong ties to your home country and that you intend to return after being an au pair. This is an
important factor in obtaining a visa.
``Be prepared to answer these two questions with full confidence in English:
1) Why do you want to be an au pair?
2) Why will you return to your home country when you complete your au pair program?
``Speak calmly and with confidence. If you do not understand the question, ask the officer to repeat it. In preparation for your
interview and program, you should be practicing English every day (preferably with a native English speaker). Be yourself
and try to relax. Also, be polite and positive during the interview.
``You should bring extra documents with you to your interview. Examples include: your au pair placement papers, university
papers showing student status and registration for a semester following the end of your program year, a job offer for when
you return home, bank statements showing financial assets for you and your immediate family in your home country and
anything else that indicates your clear plan to leave the U.S. at the end of your program.
``Call your International Cooperator immediately following the interview. Your International Cooperator should be the very
first person to know whether you have been given or denied a visa. That way, he or she can pass that information on to
InterExchange Au Pair USA so the necessary arrangements can be made.
3.4 Unexpected Challenges: Visa Delays or Denials
Visa delays or denials are rare but they do happen. It is entirely up to the Consular Officer to decide if you will be given a visa
or not. Delays happen because there are a large number of visa appointments at the Embassy or Consulate during the busy
seasons.
If you have a J-1 Visa denial, ask the Consular Officer for a list of documents he or she would suggest you bring in order to
overcome the denial. You should also ask why, specifically, you were denied.
3.5 Travel to the U.S. and Orientation
InterExchange arranges international flights from your home country to New York at the beginning and end of the year. We
will send your flight information to your International Cooperator. If you have a paper ticket, do not lose it. If you have an
e-ticket, your International Cooperator will email you the information. If you do not understand it or cannot open it correctly,
please contact your International Cooperator or email: logistics@interexchange.org. Tickets are arranged 3 weeks before your
arrival to New York City.
Here is a website with a list of all the prohibited items for travelers flying in or out of the U.S.: www.tsa.gov/travelers/airtravel/
prohibited/permitted-prohibited-items.shtm#0. Please make sure you are within the guidelines so that you will not have any
difficulty getting on the plane! Your airline may have baggage and weight restrictions. Remember to call and check before
going to the airport.
3.6 Travel Arrangements from New York City to the Host Family
Your host family will make travel arrangements for you to get to their home from the orientation in New York. Au Pair USAs
Orientation staff will collect your domestic travel tickets and give them to you at the Orientation and Training Program.

Chapter 3 - Pre-Departure & Travel Information
Pre-Departure Checklist
Passport with J-1 Au Pair Visa

DS-2019 Form Certificate of Eligibility for Exchange Visitor (J-1) Status
Plane Ticket or E-ticket for New York, USA
SEVIS Fee Receipt (I-901 Form)
Travel Validation Letter
Wages Letter
International Drivers License and Home Country Drivers License
At least $200 for your expenses in New York for Orientation week
Complete the Child Care Test found inside the Child Care Guide
InterExchange Au Pair USA Au Pair Handbook

Chapter 4 - Important Documents
Your documents are your identification while you are in the U.S. Please remember to make copies of all of your documents and
keep them in a safe place.
4.1 The DS-2019 Form (see page 6)
The DS-2019 Form does three things:
1. It identifies InterExchange as your U.S. program sponsor

2. It describes the type of work you can do (au pair)
3. It gives the dates you are allowed to work
When you receive your DS-2019 Form, you must schedule your U.S. Embassy visa appointment. You must bring the DS-2019
Form, along with your passport and other necessary documents, to the U.S. Embassy for the J-1 Visa interview.
When you arrive in the U.S., an Immigration Officer will stamp your passport and DS-2019 Form. You should keep your DS-2019
Form with your passport. If your DS-2019 Form is lost or stolen, please contact InterExchange for a replacement immediately.
If you leave the program, InterExchange will cancel this form and it will no longer be valid.
4.2 The J-1 Au Pair Visa
The J-1 Visa allows you to enter the U.S. It does not allow you to work
unless combined with a valid DS-2019 Form. Remember, it is the
decision of the Embassy to issue the J-1 Visa, not InterExchange. It
is generally valid for multiple entries into the U.S. The dates shown
on the J-1 Visa refer only to the period during which you can use it
to enter the U.S. The DS-2019 Form shows the exact dates that you
are allowed to work.
Under the rules of the J-1 Au Pair Visa, au pairs can only be directly
responsible for the children and their needs, including laundry,
cleaning of the childrens bedrooms, play areas and eating areas.
Some au pairs help with meal preparation and clean-up if the host
family eats together. You may NOT earn extra money by working at
another job during your stay, either for your host family by working
more than 45 hours a week or for anyone else.
4.3 The I-94 Admission-Departure Card
While you are on the plane to the U.S., you will be given the white I-94 card. This I-94 card is used by the U.S. Citizenship and
Immigration Services (USCIS) to record the dates of your stay when you disembark. An Immigration Officer will stamp or
write on your I-94 card your visa type, date of entry to the U.S. and place of entry. Also stamped or written will be the symbol
D/S for Duration of Status. You will give this card to a USCIS officer or airline official when you leave the country and will
receive a new card if you re-enter. You must staple the form inside your passport. The I-94 card is one of the most important
documents you have and it is extremely difficult to replace. If you lose your I-94 card, download form I-102 from the USCIS
website (www.uscis.gov) and submit it according to the instructions. A replacement card will cost $390 (subject to change).
4.4 Social Security Card
A Social Security Card has a 9-digit number which is your national identification number. All Americans and international
visitors working in the U.S. have a Social Security Card. Your Local Coordinator will help you to apply for your Social Security
Card when you arrive at your host familys house. The Social Security Number (SSN) will make it easier for you to open a
bank account, register for classes and apply for your state drivers license. It is also useful for your host familys tax purposes.
REMEMBER: The Social Security number is only for you. Do not allow others to use your number. Record your number in
a safe place in case your card is lost or stolen. Protect both your card and your number to prevent misuse.
4.5 International Drivers License
You must apply for an International Drivers License in your home country so that you can legally drive in the U.S. These
licenses are valid for only 12 months and cannot be obtained in the U.S.

Important: Remember to bring your home countrys drivers license with you, as the International Drivers License only works
if you use it together with your home countrys license. Many U.S. states will also require au pairs to get a state drivers license.
Ask your Local Coordinator or host family for more information.
4.6 Sample DS-2019 Form

Chapter 5 - Au Pair USA Orientation & Training Program
5.1 Au Pair USA Orientation and Training
InterExchange Au Pair USA provides a great 4-day Orientation and Training from Monday to Thursday in New York City so
you arrive at your host family better prepared for the year ahead. This is also a great opportunity to meet InterExchange Au
Pair USA staff and make friends with other au pairs from all over the world!
We recommend that you bring at least $200 to cover your expenses (dinners, phone calls, sightseeing) during Orientation and
Training week.
The Orientation and Training includes:
``First aid (health and safety)
``Childhood development
``Cultural differences and adjusting to the U.S. and life with an American family
``The J-1 Visa rules, Au Pair USA program information and policies
`Ìnsurance information
``Social Security Cards
``How to open a U.S. bank account
``Your questions
``Detailed instructions and tickets for travel to your host family
Breakfast is included Tuesday to Friday. Lunch is served between classes on Tuesday, Wednesday and Thursday. Dinners are
not provided. We also offer an optional New York City tour on Tuesday evenings for a small fee.
5.2 Directions
You will receive specific directions to the Orientation and Training location via email before you depart for New York. If you
arrive late Sunday night and there is no one from InterExchange Au Pair USA to meet you, check in at the front desk to get
your key. Please return to the lobby on Monday afternoon to check in with InterExchange Au Pair USA staff. If you arrive late
at night on Monday, please check in at the front desk and go directly to Orientation and Training Tuesday morning. You will
get a Welcome Folder, which will include all the materials you will need for the week.
5.3 Host Family Home Orientation
Your host parents will stay at home with you for three days after you arrive to welcome you to the family. Host parents will give
you all the information you need about the children and everything related to the household and local community. Make sure
to ask questions about anything you dont understand.
During this time you should learn:
``What to do in an emergency ``How to use appliances (stove, dishwasher)
`Èmergency phone numbers ``Computer and telephone rules
``Your schedule (hours per week) ``Driving practice and duties
``Meal schedule for children `Àllergies
``Suitable foods ``Free-time activities for children
``House rules ``Reading and homework responsibilities
The most important part of the home orientation is getting to know the children. You will learn a lot by watching the host
parents and children together. Spend time with each child alone so you get to know them individually and ask the host parents
a lot of questions about personalities, likes and dislikes.

Chapter 6 - The Host Family and Au Pair Relationship
Life with an American family may be very different to yours. You will be meeting new people, exploring new places, speaking
English and learning different routines. Dont worry, your host family is excited to meet you and will make you feel very
welcome. Please ask them if you have any questions. Your Local Coordinator and cluster of au pairs will also be available to
help if you have any questions.
6.1 Cooperation and Respect
It is important to talk about the children with the host parents and how they want you to take care of them. Please cooperate
and respect their ideas about their children, even if you do not always agree with their child care ideas. As an au pair, you will
be treated as a member of the host family. You will need to be respectful of the host family and this includes the familys home
and belongings. Everyone will be happier if there is mutual respect.
6.2 Weekly Meetings
Many families and au pairs agree that weekly meetings work well for them. Be positive about the experiences you have had
with their children in the U.S. Here are some other topics you should discuss:
``Child Care Ideas and Goals

Each host family will have its own parenting method, which
may differ from the way children are raised in your home
country. Be sure to ask about discipline and rewards for the
children or if there are any specific goals the parents want
you to work on with them. It is important to be respectful
and remain consistent.
``The Weekly Schedule

Talk to your host parents about the familys schedule so
you can arrange your days off and time for classes. Tell the
family about any vacation you want to take.
``Practical Demonstration
Your host parents can talk to you about any practical
household information. For example, how to use the
washing machine or dishwasher; how to change a flat
tire; what to do if there is a loss of electricity; review any
medical or allergy information; a review of the au pair
notebook; or a practice fire drill.
``Cultural Awareness
Ask your host parents if you have questions about U.S. culture, customs or language. They will be able to let you know what
events are coming up in the community and about U.S. holidays. You could also teach your host family some words from
your native language, tell them more about your culture and share your own family pictures.
6.3 Driving
It is important that you become a good driver in the U.S. Please study the local driving laws and signs. Ask your host parents
to spend 30-60 minutes a day driving with you until you feel comfortable. Host families may encourage you to take some
driving lessons, so you become familiar and comfortable with roads and driving rules in the U.S. Check with the Department
of Motor Vehicles in your state to find out if you need to apply for a State drivers license. Your host family will teach you about
childrens car seats and safe driving with children.
If you are involved in a car accident while driving for work, you will not be responsible for any damages to the car or property
of the host family. If the accident happens while you are driving during your free time, you will be responsible for one half
of the cost of the repairs up to damages totaling $1,000. This policy is limited to physical damages to the car. If the repairs
are more than $1,000, you are only responsible for $500. In other words, you will never pay more than $500 per accident and
for accidents resulting in damages of less than $1,000, you will only pay half of the bill. Host families must share the repair
receipts or estimates of damages to the car with you.

6.4 Telephone Use
During the New York Orientation and Training program, you will be offered calling cards that have very good rates for calling
most countries around the world. You should make all long distance calls on this card or another international calling card or
use Skype. All telephone charges are your responsibility. You must resolve debt issues regarding unpaid telephone bills with
your host family before your departure. Do not use the phone for personal calls when you should be looking after the children.
6.5 Computer and Internet Use
Ask your host family when you can use the computer. Remember that you should never use the computer or internet for
personal use when you should be caring for the children. Do not visit inappropriate websites or download anything onto the
computer.
6.6 Sexual Harassment and Sexism
You are here to have an incredible experience. You will make life-long friendships with your host family and other au pairs and
be able to explore the U.S. It is essential that you treat your host family with respect as well as your friends and people in the
community. You should insist on being treated with respect too! Harassment in any form is never acceptable. There is NEVER
an excuse for someone to do something to you that makes you feel uncomfortable or that you have not agreed to do.
What is Sexual Harassment?

Sexual harassment is behavior that is uninvited, unwanted and unwelcome by the recipient. The behaviors include physical
contact, verbal abuse, gestures or written messages.
Sexual Harassment Includes:
``Continuous idle chatter of a sexual nature
``Sexual slurs, innuendos and other comments about a persons clothing, body and/or sexual activities
``Continuous and unwelcome flirting
``Lewd remarks or suggestive sounds such as whistling, wolf calls or kissing sounds
`Ìmplied or overt threats if sexual attention is not given
``Repeated unsolicited propositions for dates and/or sexual intercourse
``Jokes or comments based on sex
``The use of graphics or other materials degrading persons based on their sex
`Ùnwelcome touching or ogling
``Coercion, with the promise of reward
`Ùnwanted physical contact such as patting, pinching, stroking or brushing up against the body
`Àttempted or actual kissing or fondling
``Physical assault
`Ìnappropriate adult gifts
``Coerced sexual intercourse
``Rape
You Could be a Victim

Who are the victims? Anyonemale or female, young or oldcan be the victim of sexual harassment from someone of the
opposite or the same sex. Anyone who promises to assist with changing visa status or offers additional pay or hours in
exchange for sexual favors is breaking the law.
Taking Action Against the Sexual Harasser

If you are being harassed, take action to stop it. Some options available to you are:
``Say no. Make it loud and clear. A harasser does not expect confrontation.
``Keep records of all incidents and confrontations.
``Find witnesses or others who will back up your claim.

``Get support from a friend, employer, or anyone else you trust. Make sure you dont keep it bottled up inside. The more help
you get, the faster the harasser will stop.
``Call InterExchange.
For more information visit The Equal Employment Opportunity Commission online at: www.eeoc.gov.
6.7 Know Your Rights
The William Wilberforce Trafficking Victims Protection Reauthorization Act (WWTVPRA) of 2008 protects the legal rights of
certain employment or education-based nonimmigrantsincluding J-1 Exchange Visitorsagainst abuse and discrimination
while visiting the United States.
Among other protections, you have the right to:

``Be treated and paid fairly
``Not be held in a job against your will
``Keep your passport and other identification documents in your possession
``Report abuse without retaliation
``Request help from unions, immigrant and labor rights groups and other groups
``Seek justice in U.S. courts
Be aware of all the laws that protect you: travel.state.gov/visa.

Chapter 7 - The Role of Your Local Coordinator
Your Local Coordinator is a year-round source of support and should be your first point of contact for all your questions. A
Local Coordinator may work in a different job during the day, but he or she will always check messages and return calls quickly.
He or she is available to discuss ideas or assist with disagreements or misunderstandings before they turn into overwhelming
problems.
7.1 Welcome
Your Local Coordinator will call you within 48 hours of arrival to welcome you to the cluster. Your Local Coordinator will give
you a packet with local information. This packet has information about the area and college classes. Your Local Coordinator
will also be able to answer any questions you may have.
7.2 The Two Week Visit
Your Local Coordinator will visit you two weeks after your arrival to your host familys home and talk to you and your host
family about child care and any communication issues. It is also a time to review your duties, responsibilities and the weekly
schedule. They will tell you about the next cluster meeting and provide a list of the other au pairs contact details in your
cluster.
7.3 Monthly Cluster Meetings
Your cluster is the group of au pairs and the Local Coordinator in the local area where you live. You will see your Local
Coordinator and other local au pairs at the monthly cluster meeting or at another cluster activity scheduled during the month.
Cluster meetings are a mandatory part of your au pair year, as designated by U.S. Department of State regulations. If you are
not able to attend a scheduled meeting or event, you must tell your Local Coordinator ahead of time, and be available for a
phone call. If you do not attend every month, you may be cancelled from the program.
This scheduled time with the Local Coordinator gives you an opportunity to discuss any concerns, ask any questions or simply
update them on how your year is going. Many creative, fun and informative meetings and events have been planned by Local
Coordinators in the past including: holiday parties, sports events, trips to local museums/attractions, the theater, meetings
about child development and safety and career counseling sessions. Its a great way to explore more in your local area and
meet au pairs from all over the world.

Chapter 8 - Educational Requirements
As part of your au pair year, you must enroll in an accredited college-level institution for six academic credits. Host families
will pay up to $500 of your tuition expenses and will give you time off to attend classes each week. It is important to begin
classes within the first couple of months of your arrival so you will be able to complete your au pair program requirements. Au
pairs can join any class they are interested in, however, check with your Local Coordinator to make sure the class will count
towards the education requirement.
8.1 Educational Allowance
Your host family will give you up to $500 to pay for your education costs. The host family keeps all unused educational money.
The education money can only be used to pay for tuition and books or materials required for the class. If you use all $500 and
have not completed the educational requirement, you must pay for the rest of the tuition to complete the program requirement.
8.2 Appropriate Classes
Popular courses include English, U.S. history, foreign languages, business, computer classes and social studies. Your Local
Coordinator will prepare a list of schools in your area. To check whether a program of study is accredited, go to:
www.ope.ed.gov/accreditation/
Community colleges, adult education programs and other accredited schools offer interesting courses that are less expensive
and not as difficult as universities. Au pairs may also audit classes (take classes without receiving credits or grades) if the
university allows. You can ask the college if this option is available.
8.3 Classes Not Acceptable for Credit
You may take the following classes, but you cannot use the $500 education stipend for them or apply them to your au pair
education requirement:
`Ènglish classes at a local church or library
``Driving classes
`Ònline courses at a university or college
``Beautician or hairdressing classes
``Cooking or bartending classes
``Classes designed only for au pairs
``Classes that can be completed in one weekend
8.4 Completion Certificate
You must complete an Au Pair Activity Form and submit it, along with a copy of any certificates given by the instructor or
institution, to your Local Coordinator at the end of the year in order to be eligible for the Completion Certificate.
Examples of Appropriate Classes
`Ènglish as a Second Language (ESL) ``Computers
``Child Education & Development ``Social Studies
`Ù.S. History and Politics ``Languages
``Business and Finance ``Photography

Chapter 9 - Insurance
9.1 Accident and Sickness Insurance
InterExchange will provide you with accident and sickness insurance for the full 12 months of your program. More information
about insurance is available on our website at: www.InterExchange.org/au-pair-usa under Au Pair Resource Center.
We recommend that you have a dental exam before you come to the U.S., as dental care is very expensive in the U.S.
Please bring with you any medications you are currently taking from your home country as the cost for prescription medicine
in the U.S. can be expensive. Check with the airline to confirm the maximum amount of prescription medication allowed per
passenger.
9.2 Insurance During the 13th Month Travel Period
You are not insured for the optional travel period at the end of your 12-month program year. Contact InterExchange at
logistics@interexchange.org to purchase one extra month of insurance if you plan to stay in the U.S. for this optional travel
period.
9.3 Emergency Medical Assistance
The Emergency Room (or ER)

Visiting the Emergency Room at the hospital is only for a serious illness or accident. If you have a minor illness or question,
go to your local doctor. The Emergency Room is very expensive and you will be responsible for paying the more expensive
Emergency Room deductible.
Medical Tips
``Find a doctor before you need one!
`Àsk your Local Coordinator or local au pairs for recommendations
``Go to the InterExchange website: www.InterExchange.org/au-pair-usa
``Keep this information in a safe place for when you need it!

Chapter 10 - Taxes
As tax laws are different in each state, you should speak to a professional tax advisor or with the Internal Revenue Service
(www.irs.gov) for any specific questions you may have about taxes.
10.1 Income Tax Filing
Au pairs are required to file Form 1040 NR with the IRS for U.S. individual income tax returns. For more information and forms,
go to the website: www.irs.gov or call 1.800.829.1040
The U.S. Department of Labor has determined that the au pair stipend constitutes wages because an employer-employee
relationship exists between you and your host family. These wages are therefore subject to federal taxation. The Internal
Revenue Service (IRS) is the government agency that collects federal income taxes. Host families do not need to issue a W-2
Form to report au pair earnings. An au pairs wages are paid for a domestic service performed in a private home and are not
subject to income tax withholding by the host family.
The date for filing taxes usually falls on April 15th each year, though this date is subject to change. Check www.irs.gov for the
exact filing date.
Wages earned refers to the total amount you earned from your host family from January 1st until December 31st. You should
keep track of the wages you earn throughout the year so you will know how much you will owe in taxes, if any.
Au pairs are required to file Form 1040 NR with the IRS for individual income tax returns. The IRS website offers a complete
list of companies who can help file federal taxes. You should speak to a professional tax advisor or with the Internal Revenue
Service (www.irs.gov) for any specific questions that you may have about filing your taxes.
Au pairs are generally eligible for a personal exemption ($3,700 in 2012, amount subject to change). This amount is deducted
from the total earned income (line 13 of Form 1040 NR-EZ) and will lower the tax burden. Au pairs who earned less than the
amount of the personal exemption do not need to file a federal tax return.
As a non-resident J-1 Visa holder, you are generally not required to pay social security and Medicare taxes. However, if you
have lived in the U.S. in the past on a F, J, M or Q Visa, you may be considered a resident alien during the au pair program
and subject to these taxes.
Remember, InterExchange staff and Au Pair USA Local Coordinators are not licensed tax advisors and cannot provide
official tax advice.

Chapter 11 - U.S. Laws & Customs
As an au pair in the U.S., you will get to experience new things everyday: just going to the local playground or grocery store will
be different. The key to a successful year is to stay positive and explore all the opportunities given to you.
Something that is acceptable behavior in your home country may not be in the U.S. For example, the legal drinking age in the
U.S. is 21. In the U.S., it is illegal to leave a baby or young child outside alone (in a stroller or a car) while you go inside a caf
or store for any amount of time.
Below are some characteristics that may be typical of Americans:
``Being on time is important
`Àmericans may be direct when they speak and like direct eye contact. But, some Americans also like personal space and are
uncomfortable touching or standing too close to strangers and acquaintances
``Most Americans like to try new things and you should, too, so you can experience new foods and opportunities
``Children are encouraged to talk and ask questions
``MostAmerican children are encouraged to join after-school activities such as sports or music lessons, and like to play
games, draw or read books
``Parents have equal roles in child care and household responsibilities
``Many American children help out with household chores and taking care of pets. Many will also earn an allowance for the
chores that they do
``Privacy is thought to be the right of every person and is very important to Americans. Topics like religion, money and
politics are often thought to be private and arent discussed in casual conversation or public parties and events
`Àmericans are polite and say please and thank you a lotboth with children and adults
``Nudity is not accepted in public places or in the home
`Àmericans are concerned about personal hygiene and cleanliness. Deodorant is worn daily and children are taught to wash
their hands before every meal, after school and parties and after using the bathroom
`Àmericans may not know about your country
`Àmericans like to joke, smile, laugh and talk

Chapter 12 - Culture Shock
Culture shock is a type of emotional stress that happens when people move from one culture to another. You may experience
problems with the language, social customs and your new home. Many of the customs here may seem odd or uncomfortably
different from those of your home country. Being in a new and unfamiliar place can be challenging even for experienced
travelers, and some feelings of isolation and frustration are completely normal.
The InterExchange Au Pair USA trainers at Orientation and Training discuss the different stages of culture shock. Participants
experience culture shock to varying degrees: Some hardly notice it at all, while others can find it very difficult to adapt to their
new environment. Often, both the host family and the au pair will experience some form of culture shock as you get to know
each other. Many may not attribute their problems to culture shock, but whatever the case may be, understanding symptoms
of culture shock and why they happen will help you deal with whatever you are feeling.
``Pre-Arrival
You are excited but nervous about your au pair program in the U.S.
``The Honeymoon Period

You have arrived in the U.S. and you are excited about everything. Your host family is also excited to meet their new au pair!
``Flight and Fight (Culture Shock)

After a few weeks, you may start to criticize some things about life in the U.S. Some au pairs find it difficult in new situations
or speaking English all the time and find it easier to be with friends from their home country. Dont worry! Talk to your host
family or Local Coordinator if you have problems.
``Filter and Flex (Cultural Adjustment and Adaptation)

After a few months, your English improves, you feel more like a member of your host family and you will have made new
friends. You start to relax and become more confident.
``Pre/Post Departure Adjustment

At the end of the year, you may start to worry about leaving the U.S. and your new friends. Sometimes its difficult to go back
to your home country. Your Local Coordinator will help you with ideas about how you can adjust to life back home.
You can learn more about culture shockincluding symptoms and tips for coping with itin your Inside the USA handbook
or on our website at: www.InterExchange.org/work-travel-usa/j-1-exchange-jobs/coping-culture-shock

Chapter 13 - Vacation
13.1 Au Pair Vacation
You are given two weeks paid vacation (11 working days) during your 12 months in the U.S. Vacation time is accumulated one
day per month after the first month. You should discuss vacation plans early in the year with your host family so that you can
plan ahead. This vacation time should be planned at a time that is best for everyone. Vacation days may be taken all at once or
divided into smaller periods of time.
13.2 Host Family Vacation Time
When a host family is planning to take a vacation, they will need to be very clear with you about your role during this period
of time. If you look after the children during the vacation, you are working. If you both want to go on vacation together, and
you have no child care responsibilities during the trip, then you can certainly join the family and consider this your vacation
time. Your host family might arrange a trip that does not include you and ask you to take your own vacation during this time
as well. You should try to cooperate whenever possible with the familys vacation plans.
13.3 Travel Outside the U.S.
If you plan to travel outside the U.S. during your au pair year, you are responsible for researching visa requirements for
countries you are planning to travel to and getting any visas you will need. You will not be able to re-enter the U.S. in your 13th
month of the program when you travel.

Chapter 14 - Travel
14.1 Travel Outside of the U.S. During the Year
You can travel outside of the U.S. during your original program year as long as you have a Multiple Entry Visa (your J-1 Visa
is marked with an M) and are in good standing with the program. We will sign your DS-2019 Form during Orientation and
Training in New York to allow you to re-enter the U.S. Long international vacations (of more than 4 weeks) with or without
the host family would not be in the spirit of the program and should be discussed with the Local Coordinator. It is your
responsibility to contact the appropriate Consulate to research visa requirements for travel outside of the U.S., including
Canada and Mexico.
14.2 The Thirteenth Month - For Travel Only
The U.S. Department of State Au Pair Program rules allow au pairs to travel for an extra month at the end of the 12-month
program year. We encourage you to explore as much of the U.S. as possible! The J-1 Visa will not allow you to exit and come
back into the U.S. during this period. You must have accident and sickness insurance for travel during the 13th month which
you can buy from InterExchange for a small fee.
Please visit the InterExchange Au Pair USA website for more information at: www.InterExchange.org/au-pair-usa/jobs/
frequently-asked-questions

Chapter 15 - Extension Program
15.1 Extending 6, 9 or 12 Months
The Au Pair USA Extension Program allows you to extend your match for an additional 6, 9 or 12 months. You will continue to
be paid every week and are given vacation days and educational money based on the length of your extension. Only au pairs
who have followed all program rules, attended their cluster meetings regularly and complete the educational requirements
are eligible.
15.2 The Extension Application
If you wish to extend your program, fill out an Extension Application, obtainable from your Local Coordinator, InterExchange
Au Pair USA or by downloading it from our website: www.InterExchange.org/au-pair-usa
Your host family is responsible for the Extension Processing Fee, payable to InterExchange. InterExchange Au Pair USA pre-
approves all Extension Applications and then submits the paperwork to the U.S. Department of State for final approval. All
paperwork and fees must be received by InterExchange Au Pair USA 45 days before the original program end date on your DS-
2019 Form to guarantee timely processing. Any failure to meet deadlines will result in a denial of the Extension Application.
Once an Extension Application is approved, InterExchange Au Pair USA will print a new DS-2019 Form that shows your new
program dates and send it to you by mail. You must keep this new DS-2019 together with your original DS-2019 Form.
15.3 Travel During the Extension Period
Please note that while the DS-2019 form has been changed to show the new dates, the original J-1 Visa in your passport has not
changed. This means that if you want to travel abroad and re-enter the U.S., you will have to get a new visa at a U.S. Embassy
or Consulate abroad. However, InterExchange Au Pair USA does not advise this as you may not be able to get a new J-1 Visa.

Chapter 16 - Transitions and Reassignment
A transition is when a host family and their au pair have big problems and a new match or exit from the program is the
only way to fix the situation. An au pair and/or host family will only be considered for a new match once a Local Coordinator
reviews the situation.
16.1 Three-Point Meeting
A three-point meeting with you, your host family and Local Coordinator allows everyone to discuss the problems and come
to a common decision about how to proceed. In many cases, the problems can be worked out and the au pair and host family
can stay together.
16.2 Transition Policies
`Òne month no-move policy It takes at least one month for the au pair and the host family to adjust to their new living
situation and for everyone to get to know each other. Most placements are successful if everyone has time to adjust, especially
the au pair and children.
``Two week notice policy InterExchange enforces a two week notice policy after the family and the au pair have decided to
end their relationship. This requires the host family and au pair to stay together for 2 weeks from the time the transition
papers are received in the New York office. This rule guarantees housing for the au pair and child care for the family.
``No eviction Your host family may not force you from their home under normal circumstances.
``No reassignment locally InterExchange will not match you with a family in the same area. Au pairs in transition need to
be open-minded to a new placement.
``No self-matching If you want to be matched with a new family, you must contact your Local Coordinator. You are not
allowed to find your own host family. This is because InterExchange usually has many host families who need to be matched
quickly with an au pair.
``Payment Au pairs must be paid the current stipend amount mandated by the U.S. Department of State for the weeks worked
in the host familys home. Any debts for vacation time, telephone bills, etc., should be settled before you leave the home. If
you have any questions about this process, your Local Coordinator can assist you.
16.3 Difficult Re-Matches
If you are in transition because of inappropriate behavior, poor English language skills or poor driving ability, it may be
difficult to find a new family. If no family can be found within the two week transition period, you will have to return home at
your own expense. While most qualified au pairs are re-matched, we cannot guarantee that all au pairs will be able to find a
new host family.
16.4 New Host Family
Once an au pair is reassigned, the Local Coordinator is required to be in contact with the host family and the reassigned au
pair twice a month for the first two months.

Chapter 17 - Program Violations
Au pairs who violate program rules will be cancelled from the program and will have to return home immediately at their own
expense. If you decide to break your InterExchange Au Pair USA agreement and return home, you must provide InterExchange
with a copy of your travel information. Failure to do so will result in your visa being cancelled by the U.S. Department of
Homeland Security.
If you leave your host family without contacting InterExchange Au Pair USA, you will be considered canceled from the
program and we will notify the U.S. Department of Homeland Security.
Having such information on your record could prevent you and your family from being able to obtain another visa to the U.S.
in the future.

Chapter 18 - Emergencies
Call 911 if there is a serious emergency and you need to contact the police, fire department or ambulance services.
All unusual or serious situations involving either an au pair or a host family need to be reported to your Local Coordinator and
InterExchange management as soon as possible. Depending on the type of problem, InterExchange Au Pair USA will need to
report the incident to the U.S. Department of State branch in charge of au pair programs.
18.1 Travel Home Due to a Family Emergency
In the event a parent or sibling dies, contact InterExchange staff about options to travel back to your home country. You must
notify InterExchange to report the death within 10 days. At the time, we will inform you of all required documents that will
need to be submitted (e.g. death certificate, claim form, etc.).

Chapter 19 - Tips for a Successful Au Pair Year
Love Your Au Pair Job!

``Be on time for work, picking up the kids, meal times and curfews.
``Remember to smile and greet your host family.
``Have fun! Play with the kids and get involved in their favorite games and activities. Try to stay positive, outgoing and
enthusiastic.
``Keep the kids safe.
``Bond with the kids. By getting to know them, they will know that you really like and care about them and they will trust you
more.
``When you are working, make sure that you are watching the kids or doing child care-related things.
``Never leave the kids alone, especially outside, in the car or near a lake or a pool.
``Keep in mind that American children will be different than the children in your home country.
`Àlways encourage your host kids, especially if they need extra help with something! It will help them stay positive and have
good self-esteem.
``Communicate with your host family about any behavioral changes you see with the kids.
``Treat every child equally.
``Keep an open mind about the differences between American life and life in your home country. Remember that you became
an au pair to experience cultural exchange. Try to learn something new every day.
Be a Part of Your Host Family

``Spend as much time as you can with your host family! This is a great way to practice English, learn more about Americans
and have a wonderful experience as an au pair.
``Have dinner as often as you can with your host family and help out as a family member.
``Participate in social events and family events with your host family.
``Share your culture with your host family: Talk about your country; teach the family some of your language; teach the kids
fun songs and games; and prepare some food from your country. Your family will love this and it will make you feel closer to
home, especially if you are feeling homesick.
Respect Your Host Parents

`Àlways make time to tell your host parents about your day with the kids or to ask them questions that you have.
``Communicate! Sometimes this can be really hard, but this is the best way to solve problems early and for good. If you dont
communicate with your host family, problems can become too big. If you need help communicating with your family, ask
your Local Coordinator for some tips.
`Ìtis never a good idea to criticize your host parents about the way they are raising their children. It may be very different
than what you are used to, but accept that this is the way that they want to raise their kids. If you have a question about
anything, feel free to discuss it with the host family or your Local Coordinator.
``Respect your host familys privacy. Do not share their information with other au pairs or friends.
Respect the House

``This is your house, too. Act like a family member in the same way you would in your own family. For example, bring in the
mail, take out the garbage, stack the dishwasher. Do small things that are helpful on a day-to-day basis.
``Clean up after yourself and the kids throughout the day.
``Lockthe doors when you come home. Discuss with your host family what they would like you to do if you are the last one
home at the end of the day or late at night.
``Do not give out any information about yourself, your family or your home especially to strangers unless you have your
host familys permission. Never let strangers into the house.
``Keep your room neat and tidy.
`Àsk for permission from your host family before having guests over.

Chapter 20 - The End of the Year
20.1 Departure
It feels as if you just arrived in the U.S., met your host family, made new friends and now you have to leave! We hope you will
have a wonderful time in the U.S. and will have many happy memories of your experience here, as well as a lasting relationship
with your American family and friends.
Your Local Coordinator will be able to help you with any issues to prepare you for reverse culture shock in your home country.
Dont forget to plan something special for your host family to say goodbye, such as making a special meal, playing your
favorite games with the children, taking pictures or exchanging gifts. When you are home, keep in contact with your host
family and new friends as much as possible!
20.2 Scheduling Your Return Flight Home
Globe Travel will send you a Return Flight Home Information and Request Form approximately 4 months before your scheduled
departure date. Select your departure date to be between the end of your 12th and 13th month. You are allowed to stay in the
U.S. for travel purposes only for 30 days after the end date on your DS-2019 Form. If you stay longer, you will be violating
program rules and will lose your return airline ticket home and Completion Certificate. As stated in your InterExchange Au
Pair Contract, you will be responsible for any flight or other transportation costs to get back to a designated departure airport.
You will also be responsible for any airline baggage fees. If you still havent received any information as the end of the year
approaches, call Globe Travel at 1.800.892.9385.
If you make your own travel plans home, you will lose your return airline ticket and there will be no refund for the cost of the
ticket purchased by Au Pair USA. You will need to show proof of return (the airline boarding pass with your seat number on it)
to the program in order to be considered for a Completion Certificate.
20.3 Completion Certificate Request
We will send you the Au Pair Year-End Survey to find out how satisfied you were with your au pair program. The Completion
Certificate Request must be returned to the Participant Services Manager in Au Pair USAs New York Office with the return
trip airline boarding pass (the card with your seat number on it), in order for you to get a Completion Certificate.
20.4 Completion Certificate
An InterExchange Au Pair USA Completion Certificate is mailed to you in your home country, 4-6 weeks after you have
returned home.
In order to get your Completion Certificate, you must send the following documents to the InterExchange Au Pair USA
Participant Services Manager:
`Àu Pair Activity Sheet which shows completion of the educational requirements
``Your airline boarding pass (with seat number)
You are only eligible for the Completion Certificate if you have successfully completed the program and have left the U.S.
between the end of your program end date and the end of the 30-day travel period.
Important: If you submit your documents after 90 days, you may not be eligible for the Completion Certificate.
If you do not receive your Completion Certificate within 90 days of sending your documents, email us at:
aupair@interexchange.org
20.5 Change of Status
The InterExchange agreement and terms of your visa require that you exit the U.S. at the end of your program. In the event you
choose to remain in the U.S. for any reason, InterExchange will not assist you in changing your visa status. We recommend you
leave the U.S. and apply for your new visa in your home country.

Appendix - Frequently Asked Questions
Au Pair Program
Which household chores am I allowed to do/not do?

An au pairs work should always be related to the children. However, as a family member, you should do family chores similar
to other family members to keep the house running efficiently. For example, helping to set the dinner table or washing dishes
is acceptable. Scrubbing the kitchen floor every week is not acceptable.
How quickly will my English improve?

That depends on how much English you know already and how much you study and practice. Many au pairs take English
classes in the U.S. Try to spend as much time with your host family as you can and get involved with the local community to
make American friends. One thing is certain: your English will be significantly better when you leave the U.S.!
Can my friend be placed in the same city as me?

We cannot guarantee that we will have another family in your area that is looking for an au pair at the same time. Families may
have very different requirements, so it is not likely you will be in the same area as your friend.
Can my friend/real family/boyfriend/girlfriend visit me?

This is something to discuss with your host family.
Can I bring my cell phone?

Yes, but make sure it works in the U.S. Remember that it will be much cheaper to use an international calling card or Skype for
long distance phone calls.
How do I call my home country from the United States?

Dial 011 + country code + phone number
Can I bring my own laptop?

Yes, but do not use it while you are working. You will need to buy a wall outlet converter and voltage adaptor for the U.S.
Can I stay for more than one year?

If you successfully complete the first program year, including the educational requirements, you can extend your program for
an additional 6, 9 or 12 months.
If I turn 27 during my Au Pair year am I still allowed to extend for an additional year?
Yes.
When I finish the program, can I apply to be an au pair again in the future?
Yes, after 2 years of living outside the U.S., you can apply to be an au pair again as long as you still meet the other requirements,
including the 26 year age limit. The same stipulation does not apply if you want to be a Camp USA, Career Training USA or
Work & Travel USA participant.
How do I get my completion certificate?

Once you return home, send back your boarding pass with your seat number from your flight home and your Activity Form
with proof of educational credits.
Can I leave the program early?

As an au pair, you agreed to complete a 12-month program. A lot of work has been done to get you to the U.S. We know from
our experience that au pairs who complete the full program feel more satisfied about their American experience. If you choose
to break your contract and leave early, you will have to purchase your return flight home.
What happens if I dont want to be an au pair anymore?

This is a big decision and if you really want to leave the program you should talk first with your host family and Local
Coordinator to discuss any problems you have.
Pay and Hours
Can I work more than 45 hours per week and get paid more for overtime?
No. 45 hours per week is the maximum per U.S. Department of State regulations.

If I get sick and cannot work, will my host family still pay my weekly salary?
You should still receive your stipend if you work part of the week.
Does the host family still have to pay me my full salary even if I do not work 45 hours during that week?
Yes.
If I only work 30 hours one week, can my host family add the extra 15 hours of work to the following week?
No.
I have a lot of free time. Can I get another part time job?
No, as a participant in an au pair program, you are not allowed to have any other jobs.
Does walking the dog or taking care of pets count as part of my 45 hours of work per week?
These types of chores should be shared by everyone in the house and should not be the sole responsibility of the au pair.
J-1 Au Pair Visa
If my au pair year began on January 14, 2012, is my last working day January 13, 2013 or January 14, 2013?
Your last day is January 13, 2013.
Can I get a new visa for my extension year?

If you do not need to travel outside the U.S. and return during your extension year, then you will not need a new visa. If you
need to travel abroad and return, then you must get a new J-1 Visa from a U.S. Embassy or Consulate. InterExchange cannot
guarantee that this will be approved. If the visa is denied, you will not be able to return to the U.S.
What happens if I overstay my 30 day travel period?

You will be in the U.S. illegally and subject to the American legal system. If you are found to be here illegally, you could be held
in a detention center until you are deported. You may also be forbidden from returning to the U.S. in the future. This can also
affect your familys ability to acquire a visa to the U.S. in the future.
Can I change to another visa (student, marriage, tourist) after my au pair year?
The terms of the agreement you signed with InterExchange say that you will return home at the end of your program. If you
wish to obtain another type of visa, you should return home and apply for this visa at the U.S. Embassy in your home country.
Host Families
Does the host family have to provide a cell phone for me in the U.S.?
Many families will help you get a cell phone to use while you are here, but it is not a requirement.
Do I have to share a bathroom with my host family?

In most cases, yes.
Is my host family allowed to give me a curfew?

A curfew is the time you should be home at night. Many host families have curfews when you are living in their home for your
safety, to ensure you get enough rest and to set a good example for the kids.
Do all houses have washing machines in them? If not, will my host family pay for my laundry to be cleaned?
Most American homes have washing machines. If not, you may have to pay for your own laundry.
I am working for a Jewish family, but I am Christian. Will I be able to get time off for Christian holidays, such as Easter
and Christmas?
Please discuss this with your host family in advance. They will be very accommodating about your specific holiday requests.
What happens if I dont get along with my host family?

Any working relationship can be difficult. Luckily, you have your Local Coordinator and au pair friends to help you through
difficult times. Please always reach out to someone when you are having difficulties.
If I go into transition, where will I live while I wait for another family?
While changing families you may stay with your current host family for up to 2 weeks while looking for a new family.

Education
How much do university classes cost?

This can vary a lot. When you match with a family, we will send you a list of the available educational opportunities in your
area. The other au pairs in the area will also know how to find classes. If classes cost more than $500, you will have to pay the
difference.
Does my family have to spend the full $500 for the year for courses?
You are required to complete six credits of college-level classes during your program year. If you complete this requirement
using only $300, you may continue to take college-level classes and apply the remaining $200 towards those classes.
What happens if I do not complete my education requirement?

You will not be eligible to receive your Completion Certificate or to extend for a second year.
Travel
How do I get from the airport to Orientation and Training in New York City?
Please refer to your travel instructions email. InterExchange only recommends using the Super Shuttle bus service (about $25)
for transportation. If you decide to take a taxi, please only take YELLOW taxis from the designated taxi rank. Never take a taxi
from someone who approaches you inside the airport, as this type of taxi is illegal and could be dangerous.
What documents do I need to travel outside the U.S. and return?

You will need to find out whether you need a visa to travel to the country you are visiting. You can find this information on the
countrys visa info web page or by calling the Consulate or Embassy. Next, make sure that your J-1 Visa is still valid and has an
M printed under ENTRIES. Your original J-1 Visa allows you to leave and re-enter the U.S. as long as it is valid. You must also
take your DS-2019 Form and I-94 with you. The J-1 Visa does not affect your ability to enter another country so please check
the visa requirements of the country you are visiting for your nationality. For example, at the time of writing, Brazilian au pairs
would need to apply to the French Embassy for a different visa if they wanted to visit France.
If you are traveling outside the USA and returning during an extension period, you may need to apply for a new J-1 Visa to
re-enter the USA. Please contact the InterExchange office for specific instructions.
Can I fly home from a different city if I am traveling at the end of my year?
Yes. Contact our travel agent at Globe Travel (1.800.892.9385) to arrange your travel home from any city in the U.S. There may
be additional charges if the flight is more expensive than the one from New York City.
If I return home early, will InterExchange still pay for my airplane ticket home?
No.
What happens if there is an emergency in my home country during my au pair year (someone gets sick or dies)?
If there is an emergency in your home country, please discuss this with your host family. You must also report any family
emergency to InterExchange within 10 days. Let InterExchange and your host family know if you must travel home and
whether you will return. Please think about your host familys needs in these situations too.
Driving in the U.S.
Why do I need an International Drivers License?

You will probably have to drive for your work and during your free time. You will need to have an International Driving License
for this, as your countrys drivers license will not be accepted.
How do I get a state drivers license?

Each state in the U.S. has different rules about getting a license. In most cases you will need a Social Security number,
your passport, DS-2019 Form and your countrys drivers license. Your host family or Local Coordinator will give you more
information.
Can I get my own car here?

Please discuss this with your host family. They may already have a car that you can use.
Will my host family pay for gas for the car?

Host families must give you enough gas to perform your child care duties and to attend cluster meetings and classes.

If I get in a car accident who pays for the damages?
If the accident happens while you are driving for work, your host family is responsible for the damages. If you are driving for
personal use, you are responsible for of the damages up to $1000. You never pay more than $500 per accident. If you must
pay damages, the family should give you a copy of the damage report and costs. Remember never to leave the scene of a car
accident until the police arrive and write their report.
Important Documents
How do I apply for an American bank account?

Go to your local bank with identification: your Social Security card, passport and another form of ID.
How do I get a library card?

Go to your local library with identification such as your passport or drivers license. Some libraries also require that you bring
along a piece of mail (such as a bank statement letter) with your American address on it. Most library cards are free.
Insurance
What does my insurance cover me for?

Your insurance will cover almost any injury or illness that occurs during the year. This does not include conditions that existed
before arriving to the U.S. For example, if you have had asthma for years, the medicine or treatment of this will not be covered.
Dental problems are also not covered. For more information, visit the InterExchange Au Pair USA resource center online at:
InterExchange.org/au-pair-usa/jobs/insurance-information
I lost my insurance card/activity form/etc. Where can I get another one?

Call InterExchange Au Pair USA at 1.800.AU.PAIRS. or email logistics@interexchange.org
If I only want to stay one week of my 13th month of travel do I have to pay the entire $50 for the 13th month of insurance?
Yes.
Local Coordinators
If my cluster meeting has an activity (for example: going to the theater or white water rafting), will my host family pay for
it or do I have to pay for it?
You will have to pay for this.
What should I do if I do not think my Local Coordinator is helping me enough?

You should call the InterExchange Au Pair USA office and ask to speak to the Field Relations Manager.
Vacation
How much vacation time do I get?

Au pairs earn 11 days of paid vacation per year. You earn one day for each month you work after the first month.
When can I take my vacation?

You should discuss this with your host family so they can prepare alternate child care.
If my host family goes on vacation but does not want me to go along with them, are they allowed to make me stay at home
and take care of their pets?
No, but if you ask to stay in their home, they can ask you to help with pets.
Do U.S. holidays count as vacation days for me or must I use a vacation day if I dont want to work?
This may be different for each holiday. Please discuss this with your host family in advance.
If I travel with the host family on their vacation, does it count as my vacation also?
If you are working during the host family vacation, this does not count as your vacation.

U.S. Department of State Au Pair J-1 Visa Regulations
(a) Introduction. This section governs Department of State-designated exchange visitor programs under which foreign
nationals are afforded the opportunity to live with an American host family and participate directly in the home life of
the host family. All au pair participants provide child care services to the host family and attend a U.S. post-secondary
educational institution. Au pair participants provide up to forty-five hours of child care services per week and pursue
not less than six semester hours of academic credit or its equivalent during their year of program participation. Au pairs
participating in the EduCare program provide up to thirty hours of child care services per week and pursue not less than
twelve semester hours of academic credit or its equivalent during their year of program participation.
(b) Program designation. The Department of State may, in its sole discretion, designate bona fide programs satisfying the
objectives set forth in paragraph (a) of this section. Such designation shall be for a period of two years and may be revoked
by the Department of State for good cause.
(c) Program eligibility. Sponsors designated by the Department of State to conduct an au pair exchange program shall;
(1) Limit the participation of foreign nationals in such programs to not more than one year;
(2) Limit the number of hours an EduCare au pair participant is obligated to provide child care services to not more than 10
hours per day or more than 30 hours per week and limit the number of hours all other au pair participants are obligated
to provide child care services to not more than 10 hours per day or more than 45 hours per week;
(3) Require that EduCare au pair participants register and attend classes offered by an accredited U.S. post-secondary
institution for not less than twelve semester hours of academic credit or its equivalent and that all other au pair
participants register and attend classes offered by an accredited U.S. post-secondary institution for not less than six
semester hours of academic credit or its equivalent;
(4) Require that all officers, employees, agents, and volunteers acting on their behalf are adequately trained and supervised;
(5) Require that the au pair participant is placed with a host family within one hours driving time of the home of the local
organizational representative authorized to act on the sponsors behalf in both routine and emergency matters arising
from the au pairs participation in their exchange program;
(6) Require that each local organizational representative maintain a record of all personal monthly contacts (or more
frequently as required) with each au pair and host family for which he or she is responsible and issues or problems
discussed;
(7) Require that all local organizational representatives contact au pair participants and host families twice monthly for the
first two months following a placement other than the initial placement for which the au pair entered the United States.
(8) Require that local organizational representatives not devoting their full time and attention to their program obligations
are responsible for no more than fifteen au pairs and host families; and
(9) Require that each local organizational representative is provided adequate support services by a regional organizational
representative.
(d) Au pair selection. In addition to satisfying the requirements of 62.10(a), sponsors shall ensure that all participants in a
designated au pair exchange program:
(1) Are between the ages of 18 and 26;
(2) Are a secondary school graduate, or equivalent;
(3) Are proficient in spoken English;
(4) Are capable of fully participating in the program as evidenced by the satisfactory completion of a physical;
(5) Have been personally interviewed, in English, by an organizational representative who shall prepare a report of the
interview which shall be provided to the host family; and
(6) Have successfully passed a background investigation that includes verification of school, three, non-family related
personal and employment references, a criminal background check or its recognized equivalent and a personality profile.
Such personality profile will be based upon a psychometric test designed to measure differences in characteristics among
applicants against those characteristics considered most important to successfully participate in the au pair program.
(e) Au pair placement. Sponsors shall secure, prior to the au pairs departure from the home country, a host family placement
for each participant. Sponsors shall not:
(1) Place an au pair with a family unless the family has specifically agreed that a parent or other responsible adult will
remain in the home for the first three days following the au pairs arrival;
(2) Place an au pair with a family having a child aged less than three months unless a parent or other responsible adult is
present in the home;
(3) Place an au pair with a host family having children under the age of two, unless the au pair has at least 200 hours of
documented infant child care experience. An au pair participating in the EduCare program shall not be placed with a
family having pre-school children in the home unless alternative full-time arrangements for the supervision of such pre-
school children are in place;
(4) Place an au pair with a host family having a special needs child, as so identified by the host family, unless the au pair
has specifically identified his or her prior experience, skills, or training in the care of special needs children and the host

family has reviewed and acknowledged in writing the au pairs prior experience, skills, or training so identified;
5) Place an au pair with a host family unless a written agreement between the au pair and the host family detailing the
au pairs obligation to provide child care has been signed by both the au pair and the host family prior to the au pairs
departure from his or her home country. Such agreement shall clearly state whether the au pair is an EduCare program
participant or not. Such agreement shall limit the obligation to provide child care services to not more than 10 hours
per day or more than 45 hours per week unless the au pair is an EduCare participant. Such agreement shall limit the
obligation of an EduCare participant to provide child care service to not more than 10 hours per day or more than 30
hours per week.
(6) Place the au pair with a family who cannot provide the au pair with a suitable private bedroom; and
(7) Place an au pair with a host family unless the host family has interviewed the au pair by telephone prior to the au pairs
departure from his or her home country.
(f) Au pair orientation. In addition to the orientation requirements set forth at 62.10, all sponsors shall provide au pairs, prior
to their departure from the home country, with the following information:
(1) A copy of all operating procedures, rules, and regulations, including a grievance process, which govern the au pairs
participation in the exchange program;
(2) A detailed profile of the family and community in which the au pair will be placed;
(3) A detailed profile of the educational institutions in the community where the au pair will be placed, including the
financial cost of attendance at these institutions;
(4) A detailed summary of travel arrangements; and
(5) A copy of the Department of States written statement and brochure regarding the au pair program.
(g) Au pair training. Sponsors shall provide the au pair participant with child development and child safety instruction, as
follows:
(1) Prior to placement with the host family, the au pair participant shall receive not less than eight hours of child safety
instruction no less than 4 of which shall be infant-related; and
(2) Prior to placement with the American host family, the au pair participant shall receive not less than twenty-four hours
of child development instruction of which no less than 4 shall be devoted to specific training for children under the age
of two.
(h) Host family selection. Sponsors shall adequately screen all potential host families and at a minimum shall:
(1) Require that the host parents are U.S. citizens or legal permanent residents;
(2) Require that host parents are fluent in spoken English;
(3) Require that all adult family members resident in the home have been personally interviewed by an organizational
representative;
(4) Require that host parents and other adults living full-time in the household have successfully passed a background
investigation including employment and personal character references;
(5) Require that the host family have adequate financial resources to undertake all hosting obligations;
(6) Provide a written detailed summary of the exchange program and the parameters of their and the au pairs duties,
participation, and obligations; and
(7) Provide the host family with the prospective au pair participants complete application, including all references.
(i) Host family orientation. In addition to the requirements set forth at 62.10 sponsors shall:
(1) Inform all host families of the philosophy, rules, and regulations governing the sponsors exchange program and provide
all families with a copy of the Department of States written statement and brochure regarding the au pair program;
(2) Provide all selected host families with a complete copy of Department of State-promulgated Exchange Visitor Program
regulations, including the supplemental information thereto;
(3) Advise all selected host families of their obligation to attend at least one family day conference to be sponsored by the
au pair organization during the course of the placement year. Host family attendance at such a gathering is a condition
of program participation and failure to attend will be grounds for possible termination of their continued or future
program participation; and
(4) Require that the organizations local counselor responsible for the au pair placement contacts the host family and au
pair within forth-eight hours of the au pairs arrival and meets, in person, with the host family and au pair within two
weeks of the au pairs arrival at the host family home.
(j) Wages and hours. Sponsors shall require that au pair participants:
(1) Are compensated at a weekly rate based upon 45 hours of child care services per week and paid in conformance with
the requirements of the Fair Labor Standards Act as interpreted and implemented by the United States Department of
Labor. EduCare participants shall be compensated at a weekly rate that is 75% of the weekly rate paid to non-EduCare
participants;
(2) Do not provide more than 10 hours of child care per day, or more than 45 hours of child care in any one week. EduCare
participants may not provide more than 10 hours of child care per day or more than 30 hours of child care in any one
week;

(3) Receive a minimum of one and one half days off per week in addition to one complete weekend off each month; and
(4) Receive two weeks of paid vacation.
(k) Educational component. Sponsors must:
(1) Require that during their initial period of program participation, all EduCare au pair participants complete not less than
12 semester hours (or their equivalent) of academic credit in formal educational settings at accredited U.S. post-secondary
institutions and that all other au pair participants complete not less than six semester hours (or their equivalent) of
academic credit in formal educational settings at accredited U.S. post-secondary institutions. As a condition of program
participation, host family participants must agree to facilitate the enrollment and attendance of au pairs in accredited
U.S. post secondary institutions and to pay the cost of such academic course work in an amount not to exceed $1,000 for
EduCare au pair participants and in an amount not to exceed $500 for all other au pair participants.
(2) Require that during any extension of program participation, all participants ( i.e. , Au Pair or EduCare) satisfy an
additional educational requirement, as follows:
(i) For a nine or 12-month extension, all au pair participants and host families shall have the same obligation for
coursework and payment therefore as is required during the initial period of program participation.
(ii) For a six-month extension, EduCare au pair participants must complete not less than six semester hours (or their
equivalent) of academic credit in formal educational settings at accredited U.S. post-secondary institutions. As a
condition of participation, host family participants must agree to facilitate the enrollment and attendance of au pairs
at accredited U.S. post secondary institutions and to pay the cost of such academic coursework in an amount not to
exceed $500. All other au pair participants must complete not less than three semester hours (or their equivalent)
of academic credit in formal educational settings at accredited U.S. post-secondary institutions. As a condition of
program participation, host family participants must agree to facilitate the enrollment and attendance of au pairs
at accredited U.S. post secondary institutions and to pay the cost of such academic coursework in an amount not to
exceed $250.
(l) Monitoring. Sponsors shall fully monitor all au pair exchanges, and at a minimum shall:
(1) Require monthly personal contact by the local counselor with each au pair and host family for which the counselor is
responsible. Counselors shall maintain a record of this contact;
(2) Require quarterly contact by the regional counselor with each au pair and host family for which the counselor is
responsible. Counselors shall maintain a record of this contact;
(3) Require that all local and regional counselors are appraised of their obligation to report unusual or serious situations or
incidents involving either the au pair or host family; and
(4) Promptly report to the Department of State any incidents involving or alleging a crime of moral turpitude or violence.
(m) Reporting requirements. Along with the annual report required by regulations set forth at 62.17, sponsors shall file with
the Department of State the following information:
(1) A summation of the results of an annual survey of all host family and au pair participants regarding satisfaction with
the program, its strengths and weaknesses;
(2) A summation of all complaints regarding host family or au pair participation in the program, specifying the nature of
the complaint, its resolution, and whether any unresolved complaints are outstanding;
(3) A summation of all situations which resulted in the placement of au pair participant with more than one host family;
(4) A report by a certified public accountant, conducted pursuant to a format designated by the Department of State,
attesting to the sponsors compliance with the procedures and reporting requirements set forth in this subpart;
(5) A report detailing the name of the au pair, his or her host family placement, location, and the names of the local and
regional organizational representatives; and
(6) A complete set of all promotional materials, brochures, or pamphlets distributed to either host family or au pair
participants.
(n) Sanctions. In addition to the sanctions provisions set forth at 62.50, the Department of State may undertake immediate
program revocation procedures upon documented evidence that a sponsor has failed to:
(1) Comply with the au pair placement requirements set forth in paragraph (e) of this section;
(2) Satisfy the selection requirements for each individual au pair as set forth in paragraph (d) of this section; and
(3) Enforce and monitor host familys compliance with the stipend and hours requirements set forth in paragraph (j) of this
section.
(o) Extension of program. The Department, in its sole discretion, may approve extensions for au pair participants beyond
the initial 12-month program. Applications to the Department for extensions of six, nine, or 12 months, must be received
by the Department not less than 30 calendar days prior to the expiration of the exchange visitors initial authorized stay
in either the Au Pair or EduCare program (i.e. , 30-calendar days prior to the program end date listed on the exchange
visitors Form DS2019). The request for an extension beyond the maximum duration of the initial 12-month program must
be submitted electronically in the Department of Homeland Securitys Student and Exchange Visitor Information System
(SEVIS). Supporting documentation must be submitted to the Department on the sponsors organizational letterhead and
contain the following information:

(1) Au pairs name, SEVIS identification number, date of birth, the length of the extension period being requested;
(2) Verification that the au pair completed the educational requirements of the initial program; and
(3) Payment of the required non-refundable fee (see 22 CFR 62.90) via Pay.gov.
(p) Repeat participation. A foreign national who enters the United States as an au pair Exchange Visitor Program participant
and who has successfully completed his or her program is eligible to participate again as an au pair participant, provided
that he or she has resided outside the United States for at least two years following completion of his or her initial au pair
program.
[60 FR 8552, Feb. 15, 1995, as amended at 62 FR 34633, June 27, 1997; 64 FR 53930, Oct. 5, 1999. Redesignated at 64 FR 54539,
Oct. 7, 1999; 66 FR 43087, Aug. 17, 2001; 71 FR 33238, June 8, 2006; 73 FR 34862, June 19, 2008]

161 Sixth Avenue, New York, NY 10013
TEL 212.924.0446 or 1.800.287.2477
FAX 212.924.0575
www.InterExchange.org

Au Pair Handbook Interexchange

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Au Pair

Chapter 1 - Welcome to InterExchange Au Pair USA! 1

Chapter 2 - About InterExchange and Au Pair USA 2

Chapter 3 - Pre-Departure & Travel Information 4

Chapter 4 - Important Documents 6

Chapter 5 - Au Pair USA Orientation & Training Program 8

Chapter 6 - The Host Family and Au Pair Relationship 9

Chapter 7 - The Role of the Local Coordinator 12

Chapter 8 - Educational Requirement 13

Chapter 9 - Insurance Coverage 14

AP-PH01-0612 i Au Pair Handbook

Chapter 11 - U.S. Laws and Customs 16

Chapter 12 - Culture Shock 17

Chapter 15 - The Extension Program 20

Chapter 16 - Transitions and Reassignment 21

Chapter 19 - Tips for a Successful Au Pair Year 24

Appendix - Frequently Asked Questions 26

U.S. State Department Au Pair J-1 Visa Regulations 30

The InterExchange Au Pair USA Team

Telephone: 1.800.AU.PAIRS (within the USA only) or 212.924.0446

AP-PH01-0612 1 Au Pair Handbook

2.1 About InterExchange

Refer to the InterExchange website www.InterExchange.org or contact us at aupair@interexchange.org, phone 212.924.0446

2.2 Au Pair USA

2.3 More InterExchange Programs

Au Pair Handbook 2 AP-PH01-0612

AP-PH01-0612 3 Au Pair Handbook

3.2 Contact with Your Host Family

3.3 Tips for the U.S. Embassy Interview

3.5 Travel to the U.S. and Orientation

Au Pair Handbook 4 AP-PH01-0612

Passport with J-1 Au Pair Visa

AP-PH01-0612 5 Au Pair Handbook

4.1 The DS-2019 Form (see page 6)

The DS-2019 Form does three things:

1. It identifies InterExchange as your U.S. program sponsor

4.2 The J-1 Au Pair Visa

4.3 The I-94 Admission-Departure Card

4.4 Social Security Card

4.5 International Drivers License

Au Pair Handbook 6 AP-PH01-0612

4.6 Sample DS-2019 Form

AP-PH01-0612 7 Au Pair Handbook

5.1 Au Pair USA Orientation and Training

The Orientation and Training includes:

``First aid (health and safety)

``Social Security Cards

``How to open a U.S. bank account

``Detailed instructions and tickets for travel to your host family

5.3 Host Family Home Orientation

During this time you should learn:

``What to do in an emergency ``How to use appliances (stove, dishwasher)

``Emergency phone numbers ``Computer and telephone rules

``Your schedule (hours per week) ``Driving practice and duties

``Meal schedule for children ``Allergies

``Suitable foods ``Free-time activities for children

``House rules ``Reading and homework responsibilities

Au Pair Handbook 8 AP-PH01-0612

6.1 Cooperation and Respect

6.2 Weekly Meetings

``Child Care Ideas and Goals

``The Weekly Schedule

AP-PH01-0612 9 Au Pair Handbook