Professional Documents
Culture Documents
1 Pharmacy KK Beserah Ahmad Suhaimi Bin Abdul Rahman Ahmad Suhaimi Bin Abdul Rahman Pegawai Farmasi 5 5
2 Pharmacy KK Beserah Aziarani Sabirim Aziarani Sabirim Pegawai Farmasi 5 5
3 Pharmacy KK Beserah Azidah Binti Zolkifli Azidah Binti Zolkifli Pegawai Farmasi 4 4
4 Pharmacy KK Beserah Nadia Nadia Pegawai Farmasi 4 4
5 Pharmacy KK Beserah
Nany Usmi Othman Nany Usmi Othman Pegawai Farmasi 4 4
6 Pharmacy KK Beserah
Noor Afiza Binti Baharin Noor Afiza Binti Baharin Pegawai Farmasi 4 4
7 Pharmacy KK Beserah Noraida Ibrahim Noraida Ibrahim Pegawai Farmasi 5 5
8 Pharmacy KK Beserah
Noraisah Binti Abu Samah Noraisah Binti Abu Samah Pegawai Farmasi 5 5
9 Pharmacy KK Beserah
Norazura Che Hamid Norazura Che Hamid Pegawai Farmasi 4 4
10 Pharmacy KK Beserah
Norzeehan Norzeehan Pegawai Farmasi 5 4
11 Pharmacy KK Beserah
Nur Hafizah Binti Mohd Yasin Nur Hafizah Binti Mohd Yasin Pegawai Farmasi 4 4
12 Pharmacy KK Beserah
Nur Syarafina Binti Mohamed Razi Nur Syarafina Binti Mohamed Razi Pegawai Farmasi 4 5
13 Pharmacy KK Beserah
Nur Zulaikha Nur Zulaikha Pegawai Farmasi 5 5
14 Pharmacy KK Beserah
Quek Xin Wei Quek Xin Wei Pegawai Farmasi 4 4
15 Pharmacy KK Beserah
Terrina Lim Terrina Lim Pegawai Farmasi 4 4
16 Pharmacy KK Beserah
Tou Pui Yee Tou Pui Yee Pegawai Farmasi 5 5
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Page 1 of 3
2011 - PhIS CPS
(Customer Survey Report from Workshop)
0 0 4.4 4.4
89%
Summary
Response Percentage
QUESTION CONTENT RATE
Q1
The topics objectives clearly defined and met the expectations Feedback Ques
Q2
The teaching / training methodology understandable for the audience
A. Presentation
Q3
The content and language in which the trainer communicated was
understandable 89%
Q4
Trainer made good use of the time allotted and it was sufficient.
Q5 Trainer adequately answered questions and provides clarification as
when it is necessary
Q6 The syllabus is organized accordingly
B. Handouts
Q7
The contents is simple and understandable
84%
Q8
The material is relevant to the presentation / training course
Q9
The material is useful (during presentation & future usage)
Q10
Trainer able to illustrate every step appropriately as to be followed
C. Hands On
Interactive
Q11
Practically understanding as it is based on theory presented 89%
Q12 Trainers approaches are user-friendlier in understanding of practices
and theory presented
Q13
The training staff gave appropriate assistance
D. Facility
Q14 The room and related facilities gives a comfortable setting for the
training
70%
Q15
The tools and equipments during the sessions worked well
Q16
The refreshments and food provided were good
Q17
The training is organized in an effective manner
E. Overall
Q18
The content of presentation was practical
87%
Q19
The training is useful in assisting your actual work situation
Page 2 of 3
2011 - PhIS CPS
E. Overall
(Customer Survey Report from Workshop)
87%
Page 3 of 3
2011 - PhIS CPS
(Customer Survey Report from Workshop)
C. HANDS ON Simulation
PRESENTATION B. HANDOUTS D. FACILITY E. OVERALL Summary Assessment
INTERACTIVE Script
Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12 Q13 Q14 Q15 Q16 Q17 Q18 Q19 Q20 TOTAL % TOTAL % STATUS
Page 4 of 3
2011 - PhIS CPS
(Customer Survey Report from Workshop)
4.4 4.4 4.5 4.3 4.3 4.2 4.2 4.4 4.4 4.5 4.4 2.8 3.5 3.3 4.2 4.3 4.3 4.5 100% 16
84%
89% 84% 89% 70% 87% #DIV/0!
90%
80%
1 - Lemah
60% 3 Sederhana
50%
4 Baik
40% 5 Cemerlang
30%
20%
10%
Page 5 of 3
2011 - PhIS CPS
(Customer Survey Report from Workshop)
Page 6 of 3
Training Summary - Feedback received