Dr Haitham Hmoud Alshibly

Current positions Vice president, Talal Abu-Ghazaleh University College of

Business, Bahrarin
Dean, Talal Abu-Ghazaleh University College of Business (TAG-
UCB), Bahrarin.
Professor of management information systems, Talal Abu-
Ghazaleh University College of Business (TAG-UCB), Bahrarin.
Academic rank Professor of management information systems
(Rank obtained in 27/9/2015)
Education PhD in Information Systems 7/3/ 2007
University of Newcastle- Australia
Thesis Title: Customer Satisfaction and Empowerment as the
Prerequisite for Web-Based Electronic Commerce Systems Success.
Master of Business Administration (MBA) / Marketing
29/6/ 2000
The faculty of Business Administration The University of Jordan-
Jordan
Bachelor of Business Administration 26/1/ 1997
The faculty of Business Administration The University of Jordan-
.Jordan
Tel: + (962) 6472 0220 (H) 0796245111 (M)
E-mail: halshibly@gmail.com
alshibly@ bau.edu.jo
https://www.researchgate.net/profile/Haitham_Alshibly
https://al-balqa.academia.edu/haithamalshibly/Papers?s=nav#add/close
Teaching Philosophy I feel that as an instructor, it is my responsibility to determine exactly
what I expect students to understand after completing my course, then to

.facilitate student learning so that every student reaches this level

At the end of each class that I teach, I would like to have my students
:remember the following about me as an instructor
He cared about me as a person and valued my contributions to class
.discussions
He created an environment in the classroom, which inspired learning,
.and encouraged individual responsibility for education

H.Alshibly.2
 Current position
1/8 / 2016- Current Talal Abu-Ghazaleh University College of Business (TAG-
UCB), Bahrarin
Vice president & Dean
Description: The Vice president primary function is to safeguard the academic
excellence of TAG-UCB and ensure its compatibility with similar institutions, local and
international. He is the guardian of the academic policies, rules and regulations of the
university. He should have a full grasp of all of the academic tracks that the college is
pursuing.
In addition, the Vice president & Dean detailed duties and responsibilities include:
ensures that each program, pursuing its particular ends,
corresponds to the overall purpose of the university;
determines the selection of teaching staff based on his/her
examination of the qualifications of each candidate that is
presented for nomination;
The recommends the rank to be assigned to new teachers;
authorizes the establishment of any additional full-time or
part-time teaching positions.
approves all changes in grades and the academic status of
students;
responsible for the quality of all academic programs.
coordinates methods of evaluating instruction given in the
university;
oversees the implementation of established procedures
regulating the evaluation of teachers; investigates the work
load of each teacher; promotes programs for teacher
development; and insures that the facilities and budgets that
are needed for proper instruction are provided.
reviews and follows up on the annual reports of the Deans,
Directors, and Department Heads.
responsible for formulating a long-term plan for the growth and
development of the academic programs of the university.
a member of the Deans Council and the University Council
Previous Professional positions
10+ years as a leader, manager, change agent
9/9 / 2012- 1/8/2016 Al-Balqa Applied University Jordan
Dean, Amman University College for Financial & Administrative Sciences
Head of the Amman University College Council
Description: The dean serves as chief academic and executive officer for a college of 6
academic departments representing the offers 5 baccalaureate majors (business
administration (BA), management information systems (MIS); accounting; accounting
information systems, and financial management) and 6 MBA degree programs (e-
business, BA, accounting, e-government, financial management, and MIS).
In addition, the dean detailed duties and responsibilities include:
Coordinating the assessment and development of academic
programs within the college.
Preparing and revising, as necessary, academic program plans
for the college.
Overseeing all personnel matters involving academic and non-
academic employees.
Maintaining working relationships with faculty and
administration in all academic and non-academic areas.
Communicating with various constituencies within the
University.
Maintaining effective communication between students,
faculty and Chairs within the college and with other academic
unit personnel;
Serving as a liaison with relevant professional associations and
state and national regulatory and accrediting agencies.
Articulating university policy and procedures to members of
the college.
Articulating the budgetary needs of the college and overseeing
the allocation and expenditure of resources.
Additional related administrative positions held:
Member, Deans Council.
Member, University council.
Head, College Council.
Head, Diploma Comprehensive exam for Amman first region.
Head, College quality assurance committee.
Head, College training and consultation committee.
Head, College scientific research committee.
Head, College MBA program committee.
30/8/2012- 1/8/2016 Higher education accreditation commission Jordan
Board Member
The board duties and responsibilities include:
Formulating accreditation and quality assurance criteria and
revising them periodically;
Monitoring compliance by higher education institutions with
the laws, the regulations and directives related to the above-
mentioned criteria;
Accrediting higher education institutions and their academic
programs;
Evaluating higher education institutions, the quality of their
programs, and their academic and professional output and
publishing what it deems convenient;
Collecting data and conducting research and studies pertaining
H.Alshibly.4
 to higher education;
Ratifying the reports prepared by the president or the
committees and issuing studies, research, and leaflets
pertaining to the activities of the commission;
Ensuring that higher education institutions are conducting
self-assessment of their programs and output;
Determining the fees to be paid by an institution of higher
education for general accreditation, program accreditation,
annual follow-up by the council and for any services, within the
council's range of tasks and authorities, provided to the
institution on its own request;
Ratifying the commission's annual budget and referring it to
the prime minister for final ratification;
Establishing the national test center, the tasks and duties of
which to be determined in accordance with regulations to be
issued for this purpose;
Issuing the directives, criteria, and bases pertaining to all the
tasks of the commission;
Forming the committees needed to assist it to accomplish its
tasks and determining their authorities;
Proposing legislations needed for the work of the commission.
14/7/ 2011 - 8/9 / 2012 Al-Balqa Applied University Jordan
The Director of developing, and quality assurance Centre
Description: Provide vision and strategic leadership in all quality assurance matters in
the academic and support sectors of the University. This includes:
Provide leadership for quality assurance and good practice at
the university;
Lead the development and oversee the implementation of
University-wide basis policy in quality assurance;
Lead, coordinate and support quality assurance and
enhancement management system across the university;
Contribute to the identification, development and promotion of
the university's aims and objectives in the strategic directions;
and
Contribute to the formulation of the university's quality
assurance and enhancement policies and practices and to
their implementation and monitoring across the university and,
where appropriate, in collaborative partner institutions
Setting general strategies of the quality and development
practices to be applied at BAU.
Participating in the simplification of administrative and
H.Alshibly.5
 academic procedures in the way that best serves the quality
objectives.
Urging execution of the general policies and work procedures
for the efforts of the comprehensive development in the BAU.
Provide support and advice to all BAUs units in respect of
quality and academic accreditation.
Supervise execution of the strategic plan programs by the
various university units.
22/9/2008 - 13/7/ 2011 Al-Balqa Applied University Jordan
The Director of planning, developing, and quality unit
Description: As PDQ Coordinator and Manager, Key areas of responsibility include:
Helping the university and its faculties and units implement
beneficial planning and quality improvement processes.
Preparing the university's quality audit.
Preparing and monitoring all strategic management activities.
Supporting top management in understanding the university's
current performance and make decisions regarding the
university's future direction,
Responsible for several departments at the university: the
quality department. Studies department. Human resources
development department. Academic program development
department. 19 quality offices.
Preparing and conducting the cost benefit studies for the
university expansion projects, this includes the new collages
and programs.
Design and implement new employer-driven curriculum
models specific to country employment and conditions,
including training need assessment and labour market analysis
Responsible for developing the university strategy
Responsible for all accreditation activities at the university
Act as curriculum consultant supporting other units and
departments at the university.
21/9/2007- 21/9/2008 Faculty of planning and managerial sciences -Al-Balqa Applied
University Jordan
Dean assistance for planning, development, and quality affairs
In charge of planning and development for the study programs at the faculty
Evaluated faculty applications for employment consideration.
Conducted annual faculty evaluation.
Part of the team that drafted the curriculum and degree plans.

August 2010- Present Al-Balqa Applied University Jordan, MBA/ Electronic

Government and MBA/Management information systems
Program Coordinator and Consultant
As program Coordinator and Consultant, duties include:

H.Alshibly.6
 Act as curriculum consultant/team leader supporting other
technical experts in developing new curricula, arranging
timelines, liaison with Florida Atlantic university and Al Fisal
International Academy (Saudi Arabia) funders, reporting;
Design and implement new employer-driven curriculum
models specific to country employment and conditions,
including training need assessment and labour market
analysis; (Jordan)
Implement industry/employer workshops to validate new
programs and courses or renew existing programs;
Develop new courses with industry input complete with
learning outcomes and student- centred teaching/learning
activities, materials and the design of appropriate student
evaluation processes;
Develop program evaluation policy and processes;
Develop curriculum manuals related to policy, curriculum
models, implementation processes and evaluation of students
and programs.
10/12/ 2006- Present Al-Balqa Applied University Jordan
Management Information Systems Department.
Associate professor
(Rank obtained in 27/9/2011)
Key areas of responsibility include:
Coordinated inter- and intradepartmental affairs.
Assigned courses to faculty members.
Prepared and presented lectures.
Prepared courses syllabi.
Prepared, administered, and graded examinations.
Researched appropriate supplemental and illustration material.
Counseled and advised students.
Evaluated and proposed textbooks for current and future
courses.
Attended a weekly coordinators meeting with the college
Dean.
Continuously evaluated courses and degree plans for possible
improvements.
A member of the academic affairs standing committee.
A member of the faculty, staff, & community affairs standing
committee.
Was member of various Ad-Hoc committees
Teaching has covered a range of courses as part of the MBA
and bachelor programs in MIS and BA.
Feb 2003 Oct 2006 University of Newcastle- Australia
PhD student and tutor
H.Alshibly.7
 Member for two years, IT Advisory Committee, The University
of Newcastle.
Sept 2001 Jan 2003 Al-Balqa Applied University - Jordan
Lecturer
Teaching the following subjects as part of the Bachelor program in Marketing and
Business administration:
Principles of marketing. Distribution marketing channels.
International marketing. Computer applications in
marketing (1) & (2).
Marketing communication skills in English. Commercial
promotion.
Total quality management. Marketing in English language
Management of communication skills (Management in English
language.
Sept 1997 Sept 1999 University of Jordan- Research Assistant

Sept 2000 Sept 2001 Trading & Marketing Cooperation

Marketing & Sales Manager
Preparing the Marketing studies for selected Region in Jordan
Managing the company re-engineering plans.
Managing and organizing companys sales force.
Jul 1997 Sept 2000 Safeway Jordanian Investment & Supply Co.
Marketing Department Manager
Responsible for several units & services at Marketing
Department Such as: The Advertising Unit. Public Relation Unit.
Gold Card Unit. Promotions Unit. Customer service Unit. Home
Delivery Service Unit. Customer Suggestions and Complaints
Unit. Market Research Unit. Safeway credit card service,
Western union service at Safeway.
Monitoring all marketing activities.
Preparing and conducting the cost Benefits studies for the
company's expansion project, this includes setting sales with
other managers.
Directing the research work and monitoring sales and
marketing activities.
Preparing the Marketing studies for selected Regions in Jordan:
The consumption behaviour at these Regions. Consumers life
style patterns at these Regions. The preferable
communications & promotional tools at these Regions.
Managing, planning, preparing, and designing companys
promotional Campaigns Related to the company services and
activities.

H.Alshibly.8
 Publications
Refereed Articles in Academic Journals & conferences:

Publications in Refereed Journals:

1. Haitham Alshibly, Raymond Chiong, and Yukun Bao(2016) Investigating the
Critical Success Factors for Implementing Electronic Document Management Systems in
Governments: Evidence from Jordan , Information Systems Management Journal. ,
Volume (89), No (1). Thomson Reuters (ISI)-IF: 1.490. SCOPUS- SNIP: 1.249.
DOI:10.1080/10580530.2016.1220213

2. Alshibly, H, and R. Chiong(2015), Customer Empowerment: Does it Influence

Electronic Government Success? A Citizen-Centric Perspective, Electronic Commerce
Research and Applications, , Volume (14), No (6).. ISSN 1567-4223. Thomson Reuters
(ISI): IF: 2.34. SCOPUS- SNIP: 2.203. IPP: 2.042. DOI: 10.1016/j.elerap.2015.05.003
3. Alshibly, H, and R. Chiong and Bao, Yukun(2015), Investigating the Critical
Success Factors for Implementing Electronic Document Management Systems in
Governments: Evidence from Jordan, Information Systems Management Journal,
Accepted on30-Oct-2015. ISSN. 1058-0530. Thomson Reuters (ISI):IF: 0.580. SCOPUS-
SNIP: 1.13. IPP: 0.97
4. Alshibly, H, (2015), The Role of E-Marketing Front End Applications on Customer
Retention: Evidence From Jordan, Journal of Theoretical and Applied Information
Technology, Volume (78), No (1). SCOPUS- SNIP: 0.655. IPP:0.343.
DOI: 10.13140/RG.2.1.2855.1844
5. Alshibly, H, (2015), Investigating Decision Support System (DSS) Success: A Partial
Least Squares Structural Equation Modeling Approach Journal of Business Studies
Quarterly (JBSQ), Volume (6), No (4). ISSN 2152-1034
6. Alshibly, H, (2015), Exploring the Key Factors for Establishing Electronic Commerce
Loyalty, Wulfenia Journal, 22 (3), pp. 357-380. Thomson Reuters (ISI): IF: 2.0.
SCOPUS- SNIP: 0.116. DOI: 10.13140/RG.2.1.2295.4401
7. Alshibly, H, (2015), Customer Perceived Value in Social Commerce: an Exploration
of its Antecedents and Consequences." Journal Of Management Research, Vol. 7 No.1: pp.
17-37. DOI: 10.5296/Jmr.V7i1.6800
8. Alshibly H. & Others (2015), The Effect of E-Financial Services in Achieving
Competitive Advantage For Commercial Banks in Jordan Arab Journal Of Informatics
Sciences, Vol. 5, No. 1. pp. 190-228. (In Arabic). DOI: 10.13140/RG.2.1.1509.0084.
9. Alshibly H. (2015) & others, The impact of time management levels on the levels of
Functional Innovation: a field study on a sample of Jordanian five-star hotels, Arab
journal for management and economics studies. , Vol. 6, July. pp. 71-103. (In Arabic)
10. Alshibly H. & Others (2015), The Effect of Electronic Documentation Systems
Effectiveness on Performance Improvement , Economical and Human Resources
Development, Vol. 10, December, pp. 181-202. (In Arabic).
DOI: 10.13140/RG.2.1.3827.3446.
11. Alshibly H. (2014), " Evaluating E-HRM Success: A Validation of the Information

H.Alshibly.9
Systems Success Model, International Journal of Human Resource Studies 4 (3), pp.
107-124. DOI: 10.5296/Ijhrs.V4i3.5929. Global Impact Factor, Australia: 0.559
12. Alshibly H. & Others (2014), " Artificial Intelligence in Law Enforcement, A Review,
International Journal of Advanced Information Technology (IJAIT) Vol. 4, No. 4, August
2014, pp. 1-9. DOI: 10.5121/Ijait.2014.4401
13. Alshibly H. & Others (2014), " The Impact of E-Ticketing Technique On Customer
Satisfaction: An Empirical Analysis, Journal of Information Systems and Technology
Management (JISTEM), Vol. 11, No. 3. pp. 519-532. DOI: 10.4301/S1807-
17752014000300001 . 2-Year Scielo Impact Factor:0.033
14. Alshibly H. & Others (2014), Effectiveness of E-Marketing In Influencing the
Customers. Behavior in Jordanian Banks Arab Journal of Informatics Sciences, Vol. 4,
No. 1(In Arabic). pp. 7-44. DOI: 10.13140/RG.2.1.3081.8728
15. Alshibly H. (2014), " A Free Simulation Experiment to Examine the Effects of Social
Commerce Web Site Quality and Customer Psychological Empowerment on Customers
Satisfaction, Journal Of Business Studies Quarterly (JBSQ), Volume (5), No (4).pp21-40.
DOI: 10.13140/RG.2.1.1920.9286/1
16. Alshibly H. (2014), "An Empirical Investigation into Factors Influencing the
Intention to Use E-Learning System: an Extended Technology Acceptance Model, British
Journal of Applied Science & Technology, Volume (4), No (17), pp. 2440-2457.
DOI: 10.9734/BJAST/2014/10033.
17. Alshibly H. (2014), "The Effects of the Characteristics of Electronic Document
Management Systems on their Acceptance: An Empirical Study in Jordan, International
Journal of Information, Business And Management, Volume (7), No (3). pp. 126-145.
DOI: 10.13140/2.1.4018.0806 .Scientific Journal Impact Factor (SJIF) = 3.91. Universal
Impact Factor (UIF) = 4.8.
18. Alshibly H. & Others (2014), "The Relationship Between Information Quality and
Organization Strategic Benefit: an Applied Study on Commercial Banks. Information and
Knowledge Management, Volume (4), No (2), pp. 22-36. DOI: 10.13140/RG.2.1.5179.0249.
Index Copernicus 2011 Impact Factor: 5.42
19. Alshibly H. & Others (2013), " Factors Influencing the Adoption of E-Learning in
Jordan: An Extended TAM Model " European Journal of Business and Management.
Volume (5), No (18).pp.84-100. DOI: 10.13140/RG.2.1.3106.4481. Index Copernicus 2011
Impact Factor: 7.71
20. Alshibly H. & Others (2013), The Impact of Risk Management on the Construction
Project's Success From the Employee's Perspective" Interdisciplinary Journal of
Contemporary Research in Business, Volume (5), No (4). pp. 12-43.
DOI: 10.13140/RG.2.1.2057.8726
21. Alshibly H. & Others (2013), " Mobile-Government: Challenges and Opportunities
Jordan as Case Study, International Journal of Business and Social Science, Vol. 4 No. 12
[Special Issue September 2013]. pp.244-250 .DOI: 10.13140/RG.2.1.1533.5848
22. Alshibly H. & Others (2013), " A Strategy to Improve and Develop the Institutional
Performance of The Arab Universities: A Suggested Model for Quality Assurance
H.Alshibly.10
Management, Revue Sciences Humaines, Volume (35). pp. 37-69. (In Arabic).
DOI: 10.13140/RG.2.1.1771.1523
23. Alshibly H. & Others (2011), " An Extended TAM Model to Evaluate User's
Acceptance of Electronic Cheque Clearing Systems at Jordanian Commercial Banks "
Australian Journal of Basic and Applied Sciences. Volume (5), No (5).
DOI: 10.13140/RG.2.1.3237.5205
24. Alshibly H. (2011), Human Resources Management Information Systems Success
Assessment: An Integrative Model, Australian Journal of Basic And Applied Sciences,
Volume (5), No (5). DOI: 10.13140/RG.2.1.1795.7288
25. Alshibly H. & Others (2011), The Appliance of Value Engineering in Great Amman
Municipality", Ozean Journal of Applied Science. Volume (4), No (1).
DOI: 10.13140/RG.2.1.3761.8084
26. Alshibly H. & Others (2011), " Exploring Electronic Cheque Clearing Systems
Acceptance By Jordanian Commercial Banks: A Theoretical Integration of Technology
Acceptance Model, User Satisfaction, and Delone and Mclean Model", Jordan Journal of
Business Administration. Volume 7, No. 3, 2011. DOI: 10.13140/RG.2.1.1271.4408
27. Alshibly H. & Others (2010)," Employees Perceptions Towards Electronic
Government In Jordan ", European Journal of Scientific Research (EJSR). Volume (48),
No (2). DOI: 10.13140/RG.2.1.4417.1686
28. Alshibly H. (2010)," Portfolio Management As Support of IT Governance: The HKJ.
Situation", European Journal of Scientific Research (EJSR). Volume (48), No (2).
DOI: 10.13140/RG.2.1.3892.8809.
29. Alshibly H. & Others (2010), Assessing Electronic Government Systems Success -An
Integrated Framework -". Administrative Sciences, Dirrrasat, Volume (37), No (2).
DOI: 10.13140/RG.2.1.4392.5923
30. Alshibly H. (2009), A Characterization of Consumer Empowerment Drawn From
Three Views of Power , ABAC Journal, Volume (29), No (3) (September-December,
2009). DOI: 10.13140/RG.2.1.4023.9522.
31. Alshibly H. (2009), The Role of Knowledge Management And Information and
Communication Technology on Time Management At Al-Balqa Applied University
(BAU). Journal Of University Education and Quality Assurance. Volume (3), No (1).
DOI: 10.13140/RG.2.1.1074.8322
32. Alshibly H (2009), International Export Marketing Strategies Applied By Jordanian
Companies: A Field Study, Journal of Human Sciences, Issue 43, Year 7th, Oct..
DOI: 10.13140/RG.2.1.5072.5288
33. Alshibly H. (2008), The Amalgamation Between the Educational Programs And
Jordanian Market Requirements, Journal of The Association of Arab Universities,
Volume (50) (In Arabic). DOI: 10.13140/RG.2.1.2909.8405
34. Alshibly H (2008), Experiences Of E-Commerce Use and Perceptions of Export
Barriers Among Jordanian Businesses". Jordan Journal of Business Administration,
Volume (4), No (4) October2008. DOI: 10.13140/RG.2.1.2123.4087
35. Alshibly H (2008), Jordanian Universities Faculties Deans And Administrative
H.Alshibly.11
 Departments Directors Attitudes Toward the Implementation of Total Quality
According to Respondent Demographics, Arab Journal For Quality Assurance In Higher
Education, Volume (1), No (2). (In Arabic). DOI: 10.13140/RG.2.1.2975.3768
36. Alshibly H. (2003), Classifying The Market For Elderly People In Jordan, According
to Their Lifestyle Patterns". Administrative Sciences, Dirrasat Journal, The University of
Jordan, Volume (30), No (1) June. (In Arabic).
Publications in Refereed conferences:
37. Alshibly H. (2015), The impact of human resources information systems on the
employees performance., The International Conference on Business Organizations:
opportunities, challenges, and horizons (ICBO2015), At Amman- Jordan, Volume: ISSN:
2392-5272. DOI:10.13140/RG.2.1.2251.4085.
38. Alshibly H. (2015), The Effect of Creativity Orientation in Achieving Competitive
Advantage for Jordan Telecom Group., The International Conference on Business
Organizations: opportunities, challenges, and horizons (ICBO2015), At Amman- Jordan,
Volume: ISSN: 2392-5272. DOI:10.13140/RG.2.1.4522.6404.
39. Alshibly H. (2015), Assessing the quality of electronic services in the Jordanian
ministries sites., The International Conference on Business Organizations:
opportunities, challenges, and horizons (ICBO2015), At Amman- Jordan, Volume: ISSN:
2392-5272. DOI: 10.13140/RG.2.1.3299.9843.
40. Alshibly H. (2015), Management information systems Effectiveness and their
impact on decision-making "A field study in the Jordanian press institutions ".,The
International Conference on Business Organizations: opportunities, challenges, and
horizons (ICBO2015), At Amman- Jordan, Volume: ISSN: 2392-5272.
DOI:10.13140/RG.2.1.4882.8962
41. Alshibly H. (2007), an integrated framework for assessing human resources
management information Systems Success, The 2007 International Business
Information Management Conference, July 4-6, Ireland. DOI: 10.13140/RG.2.1.2455.1848
42. Alshibly H. (2007), prerequisites of electronic documentation management system
(EDMS) success, The 2007 International Business Information Management
Conference, July 4-6, Ireland. DOI: 10.13140/RG.2.1.3503.7603
43. Alshibly H. (2006), A Characterization of Consumer Empowerment Drawn from
Three Views of Power the 2006 Academy of Marketing Science Annual Conference May
24-27 at the Hyatt Regency in San Antonio, Texas.USA. DOI:10.13140/RG.2.1.4159.1205
44. Alshibly, H., Aisbett, J., and Pires, G. (2004) customer empowerment and electronic
commerce success, the 2004 International Business Information Management
Conference: Information Technology and Organizations in the 21st Century: Challenges
& Solutions, July 4-6, Amman Jordan. P.P. 51-61 (This paper awarded the best paper
award). DOI: 10.13140/2.1.1772.5762
45. Alshibly, (2004) exploring the impact of customer empowerment on marketing
strategy and information systems effectiveness, The Fourth International Conference
on Performance Measurement and Management, Cranfield, England: Centre for Business
Performance, Cranfield School of Management, Edinburgh, UK, 2004, pp. 11-19.
H.Alshibly.12
 DOI: 10.13140/RG.2.1.3765.9043.
Publications as Book Chapters:
46. Alshibly, H., Aisbett, J., & Pires, G. (2015), a characterisation of consumer
empowerment drawn from three views of power. In Revolution in Marketing: Market
Driving Changes (pp. 208-213). Springer International Publishing. DOI: 10.1007/978-3-
319-11761-4_99.

Forthcoming Publications :
Alshibly H. (2015) & others, The impact of procedures simplification on
the development of the employees performance, submitted to Gulf
university Journal.
Books:
47. Alshibly, H., (2008), IT Risk Management, Published by Dar AL-SAFFA, Amman,
Jordan, Feb 2008. (In Arabic).
48. Alshibly, H.,. and Al-Nsour M (2008), Modern Establishment Management,
Published by Dar AL-SAFFA, Amman, Jordan, March 2008. (In Arabic).
49. Alshibly, H., (2008), Front Page essentials, Published by Dar AL-SAFFA, Amman,
Jordan, April 2008. (In Arabic).
50. Alshibly, H.,. (2009), Computer Applications in Marketing and Business
Administrations. Published by Dar Al-Muataz, Amman- Jordan, April 2003. (In
Arabic).
Theses Supervised:
1. Determining electronic cheque clearing system users attitudes (field study on
Jordanian commercial banks) By Yahya A. A. Alsoof - the University of Jordan-
2008
2. The effect of the deception in the marketing mix elements, on the consumer
attitudes in Amman city and the metropolitan area. By Rizeq Yousef Alsaaidah
2009
3. Service quality and its impact on guest's satisfaction: applied study on five
stars hotels in the Hashemite Kingdom of Jordan By Amer Abd Al-Ghani Al-
Husami, 2010
4. Job stress sources among nurses working in mental health settings."
Exploratory study: national centre for mental health hospital " by Magbola Al
Mufleh, 2011
5. The Impact of applying electronic document management systems on
performance enhancement by Morad Alabady 2011
H.Alshibly.13
 6. The adoption and use of social networking sites and its impact on the
purchasing decisions by Hamzeh Salameh 2011
7. The Impact of management information systems effectiveness and the creative
environment availability on the levels of managerial innovation: Applied Study
on Housing and Urban Development Corporation by Abu Baker Hiarri, 2011
8. The impact of risk management on construction project's success by
Mohammed Hiassat, 2011
9. Management information systems effectiveness and their impact on decision-
making "A field study in the Jordanian press institutions " by Mohammad al-
Nsour,2012
10.The impact of human resources information systems on the employees
performance, Saleh Al-Naimat, 2012
11.Effectiveness of E-Marketing in Influencing the Customers Behaviour in
Jordanian Banks, by Lina Al-Bqour, 2013
12.Modelling the impact of strategic planning in improving the effectiveness of
administrative assessment in Jordanian companies (An Empirical Study on the
Construction Sector Companies), Suhad Alazab, 2013
13.The impact of organizational memory on the human resources auditing, Ethar
Homisat,2014
14.The impact of customer relationship management in the improvement of the
organization creativity and ability in airline sector capital amman: (Case Study:
Royal Jordanian), Agatha Alokeli, 2014
15.The effect of using electronic clearing systems on the quality of banking
services provided, Saba Fakhoury, 2014
16.The effect of creativity orientation in achieving competitive advantage for
jordan telecom group, Mohammed Ajaj, 2015.
17.The Impact of E-Human resource management on organizational creativity: a
field study on information technology companies , Ashraf AL.Kasasbeh, 2015.
18.The Impact of Human Resources Management Functions on the Total Quality
Management Implementation Case Study: Royal Jordanian, by Shaden Al-Faleh,
2016.
19.Measuring the Success of Business Intelligence Systems in Project
Management/ Field Study: (Engineering Companies in Amman), by Sohair Abu
saada,2016
20.The Strategic dimension of intelligence decision support Systems,PhD
thesis,Jenan University, Ahmmad alsmadi,2015.
Supervising more than 50 MBA graduation projects.
Theses Examination(partial list):
Reviewing and examining the following Masters theses in the areas of
Management information systems, business administration, and marketing at Al-
Balqa Applied University.
H.Alshibly.14
 The Effectiveness of Applying Quality Assurance Criteria on the
Development of the Performance of Faculty Members in the
Jordanian Universities, Naji Rawashdeh,2012
The Impact of Information System Quality on the Material
Requirement Planning: A Field study at Jordanian industrial
companies , Tareq Abu Gharbieh, 2012
The Empowerment and its Impact on Organizational
Commitment (Jordanian Custom Department: Case Study),
Saleh Faiad,2012
The role of human resources information systems in training
management in Jordanian public corporations. Rami
Alsayed,2012.
The relationship between the integration of human resource
management practices and supply chain management and its
impact on corporate performance). Shrooq Hiari, 2013.
The Impact of Social Media on Customer Retention in Small
and Medium Enterprises (Field study: SMEs in Jordan). . Malak
Wanas, 2013
The impact of the process re-engineering on the critical
performance factors: An Empirical Study in the Jordanian
commercial banks,Khalil Jboor,2013
"An Empirical Study on the Chemical Jordanian industrial
companies
The Impact of Social Media on Customer Retention in Small
and Medium Enterprises (Field study: SMEs in Jordan). Shrooq
Hiari, 2013.
The Effect of Strategic Human Resource Management and Total
Quality Practices on job Performance A field Study on Jordanian
Banks in Amman.Waed Hodaly,2013.
The Role of marketing Information Systems In Supporting
Decisions Applied Study of Chemical Industry Companies at Al-
Balqa" Governorate.Ala abu saleem,2013.
'The Role of Electronic Networks in Improving the Quality of
Services An Empirical Study on the Jordanian Insurance
Companies'. Abed Rahman Khrabsheh,2013.
Management Information Systems Effectiveness and its Impact
on Crisis Management Field Study at: Jordan Water Company-
Miyahuna. Tamather Hamash,2014
The implementation of strategic analysis tools in Jordanian
companies. Ahmmad Abdallat,2014
The Impact of Use Electronic Banking Services in Customer
H.Alshibly.15
 Loyalty (An Applied Study: in Jordanian Commercial Banks).
Gadah AL kharabshe,2014
The Importance of Business Continuity Management and its
Role in Strategic Planning. Empirical Study: Jordanian
Commercial Banks., Mohammad Abu Ghanam,2014
The Effect of Employees Empowerment on Organizational
Citizenship Behavior in Telecommunications companies in
Jordan.Abeer Rahamneh,2014
The Role of Self-Management to promote an Organizational
Innovation: Afield study on Banking Sectors in Jordan, Jumaneh
Khater,2014
The Impact of Organizational Learning and Organizational
Commitment on job Performance: Applied Study on Jordanian
Commercial Banks, Mali Ghananeem,2014
The Impact of Business Intelligence on Strategic Performance:
afield Study at Jordanian Banking Sector. Ahmmad Qubali,
2014
The Role of Geographic Information Systems in Crisis
Management Greater Amman Municipality: Case Study.
Mahmood Aqrabawi, 2014
The Impact of Knowledge Management Processes on
Organizational Performance. Field Study: Jordanian Banks. Adel
abu sumehah, 2014
Advanced Courses Taught (partial list):
Ph.D. level courses
Advanced seminar in total quality management
Advanced seminar in entrepreneurship and small business
strategies
MBA courses
Advanced management information systems research methods
Advanced management information systems
Advanced management information systems analysis and
design
Advanced organizational theory
Advanced strategic information systems
Advanced management information systems project
management
Advanced e-government information systems
Advanced decision support systems
Advanced human resources information systems
Advanced electronic commerce
H.Alshibly.16
 Total quality management in e-government
Advanced strategic management
Advanced project management
Referee for Scientific Journals and conferences :
o Interdisciplinary Journal of Information, Knowledge, and
Management (IJIKM), USA.
o The South African Journal of Information Management, South
Africa.
o Jordan Journal of Business Administration, Jordan
o Journal of Information, Information Technology, and
Organizations, USA.
o The Electronic Journal of e-Government, UK
o American Journal of Applied Sciences, USA.
o Conference chair, The International Conference on Business
Organizations: opportunities, challenges, and horizons
(ICBO2015) (ISSN: 2392-5272), Amman, Jordan on 27-29 April ,
2015.
o A reviewer and member of conference advisory committee of the
6th IBIMA Conference, 11 18, December 2006, Portugal.
o A reviewer for The ICT conference, Uganda, 21 October, 2006.
o A reviewer and member of conference advisory committee for
the 5th IBIMA Conference, Egypt, 13 15 December 2005, Cairo.
o A reviewer and member of conference advisory committee for
the 4th IBIMA Conference, 17 21 November 2004, Germany.
o A reviewer and member at conference advisory committee for
the 5th IBIMA Conference, 13 15 December 2005, Cairo,
o A reviewer and member at conference advisory committee for
the 4th IBIMA Conference, 17 21 November 2004, Jordan
o The 2004 International Business Information Management
Conference
Professional activities(partial list):
Attended and presented papers in more than 50 local and
international workshops, seminars and conferences in the
fields of information systems, electronic government,
development planning, financial and feasibility studies,
strategic planning, research methodologies, teamwork
building, training needs assessment and labour market
analysis, project identification and appraisal, quality
management and assurance, and a trainer for many
management courses in Jordan.
H.Alshibly.17
 Conference chair ,The International Conference on Business
Organizations: opportunities, challenges, and horizons
(ICBO2015) (ISSN: 2392-5272), Amman, Jordan on 27-29 April ,
2015.
Keynote Speaker, The Value added by local and international
academic accreditation, "Academic Accreditation ...... Value
added and expectations" conference:5-6/5/2014, AlBaha
university. KSA
Academic Seminar: Self Study Reports(SSR), , "Academic
Accreditation : Value added and expectations" conference:5-
6/5/2014, AlBaha university. KSA
Keynote speaker, electronic training, third Arab conference of
training and human resources, Amman-4-8/10/2009
Electronic Government High Diploma program coordinator and
consultant (EGHDP), April 2007- August 2008, The university
of Jordan.
Adviser to the Mega Projects -Training Needs Assessment
Committee The Ministry of Labour Jordan: 20/12/2009-
29/12/2010
An active contribution and participation in developing "The
National Strategy for Higher Education and Scientific Research"
(Sep, 2008-until now).
Conducting many workshop deals with "Rolling Total Quality
Management and Quality Assurance (RTQM & QA)", for public
service departments and higher education institutes, and
preparing many papers in these subjects.
A member, Arab Society of Faculties of Business.
A member, the Academy of Marketing Science, USA
A member, International Business Information Management
Association, USA
A member, Australian Information technology association,
Australia.
Designing, developing, and delivering several training courses
for business sector enterprises
Awards
AlBalqa applied university scholarship, 2002.
International Business Information Management association
award for 2004.
Best paper award at Information Technology and
Organizations in the 21st Century: Challenges & Solutions
conference.
H.Alshibly.18
 Training and certificates (partial):
Designing, developing, and delivering several training courses
for business sector enterprises in:
o Enterprise Architecture ITIL (Information Technology
Infrastructure Library)
o Balance Score Card Project Management, Electronic
Management, Electronic Government. Electronic Business,
Electronic Marketing, Electronic Commerce Project
Management
o Total Quality Management. Marketing Management, Strategic
Management, Systems Analysis and Design.
o IT Risk Management, Electronic Documentation Systems
(Achieving systems)
Professional Certificates ( partial)

H.Alshibly.19