Professional Documents
Culture Documents
Project Report
on
Study of Vruksh e-business Suit Systems
Conducted
at
Vruksh Technologies Pvt Ltd.
2011-2013
Bangalore 560078
This is to certify that the report titled Study of Vruksh e-business Suits System at Vruksh
Technologies has been prepared under my guidance and supervision. The report is submitted in
partial fulfillment of the requirement for the award of Post Graduate Diploma in Management
(Approved by AICTE) by Pradeep Singha. (DSBSPGDMA1135) and this report/study has not
formed a basis for the award of any degree or diploma in any university/institution.
I hereby declare that the report/study titled Study of Vruksh e-business Suits Systems at
Vruksh Technologies Pvt. Ltd prepared under the guidance of Prof. Geeta Joshi submitted in
partial fulfillment of the requirement for the award of Post Graduate Diploma in Management
(AICTE) at Dayananda Sagar Business School is my original work and has not been submitted for
the award of any other degree/diploma in any university/institution.
Date: (DSBSPGDMA1135)
The satisfaction and euphoria that accompany the successful completion of any
task would be incomplete without the mention of the Mentors, whose constant guidance
and encouragement crown all the efforts with success.
I highly obliged to the Dayananda Sagar Business School for arranging the
program of dissertation report in Post Graduate Diploma in Management. in such a
manner.
CONTENTS
SERIAL NO. PAGE
NO.
1. Industry Profile
2. Research Methodology
3. Company Profile
5.1) Findings 31
5.2) Suggestion 32
6 Conclusion
6.1 Conclusion 34
7 Bibliography
The Information technology industry in India has gained a brand identity as a knowledge
economy due to its IT and ITES sector. The ITITES industry has two major
components: IT Services and business process outsourcing (BPO). The growth in
This sector has also led to massive employment generation. The industry continues to be
a net employment generator - expected to add 230,000 jobs in FY2012, thus providing
direct employment to about 2.8 million, and indirectly employing 8.9 million
people. Generally dominant player in the global outsourcing sector. However, the sector
continues to face challenges of competitiveness in the globalized world, particularly from
countries like China and Philippines.
India's growing stature in the Information Age enabled it to form close ties with both
the United States of America and the European Union. However, the recent global
financial crises has deeply impacted the Indian IT companies as well as global
companies. As a result hiring has dropped sharply, and employees are looking at different
sectors like the financial service, telecommunications, and manufacturing industries,
which have been growing phenomenally over the last few years. India's IT Services
industry was born in Mumbai in 1967 with the establishment of Tata Group in partnership
with Burroughs. The first software export zone SEEPZ was set up here way back in 1973,
the old avatar of the modern day IT park. More than 80 percent of the country's software
exports happened out of SEEPZ, Mumbai in 80s.
The Indian Government acquired the EVS EM computers from the Soviet Union, which
were used in large companies and research laboratories. In 1968 Tata Consultancy
Servicesestablished inSEEPZ, Mumbai by the Tata Groupwere the country's largest
software producers during the 1960s. As an outcome of the various policies of Jawaharlal
Nehru (office: 15 August 1947 27 May 1964) the economically beleaguered country
was able to build a large scientific workforce, third in numbers only to that of the United
States of America and the Soviet Union. On 18 August 1951 the minister of
education Maulana Abul Kalam Azad, inaugurated the Indian Institute of
Technology at Kharagpur in West Bengal. Possibly modeled after the Massachusetts
Institute of Technology these institutions were conceived by a 22 member committee of
scholars and entrepreneurs under the chairmanship of N. R. Sarkar.
Relaxed immigration laws in the United States of America (1965) attracted a number of
skilled Indian professionals aiming for research. By 1960 as many as 10,000 Indians were
estimated to have settled in the US. By the 1980s a number of engineers from India were
seeking employment in other countries. In response, the Indian companies realigned
wages to retain their experienced staff. In the Encyclopedia of India, Kamdar (2006)
reports on the role of Indian immigrants (1980 - early 1990s) in promoting technology-
driven growth:
The ground work and focal point for the development of the information technology
industry in India was led by the Electronics Commission in the early 1970's. The driving
force was India's most esteemed scientific and technology policy leader M. G. K. Menon.
With the support of the United Nations Development Programme (UNDP) under project
IND/73/001, the Electronics Commission formulated a strategy and master plan for
regional computing centers, each to have a specific purpose as well as to serve as a hub
for manpower development and to spur the propagation of informatics in local
economies. The first center, the National Centre for Software Development and
Computing Techniques (from 1973 onward) was at the Tata Institute of Fundamental
The National Informatics Centre was established in March 1975. The inception of The
Computer Maintenance Company (CMC) followed in October 1976. During 1977-1980
the country's Information Technology companies Tata Infotech, Patni Computer
Systems and Wipro had become visible. The 'microchip revolution' of the 1980s had
convinced both Indira Gandhi and her successor Rajiv Gandhi that electronics and
telecommunications were vital to India's growth and development. MTNL underwent
technological improvements. During 1986-1987, the Indian government embarked upon
the creation of three wide-area computer networking schemes: INDONET (intended to
serve the IBM mainframes in India), NICNET (the network for India's National
Informatics Centre), and the academic research oriented Education and Research
Network (ERNET).
Resent Devlopment
Mumbai too has its share of IT companies that are India's first and largest, like TCS and
well established like Reliance, Patni, LnT Infotech, i-Flex, WNS, Shine, Naukri, Jobspert
etc. are head-quartered in Mumbai. And these IT and dot com companies are ruling the
roost of Mumbai's relatively high octane industry of Information Technology.
Such is the growth in investment and outsourcing; it was revealed that Cap Gemini will
soon have more staff in India than it does in its home market of France with 21,000
personnel in India.
On 25 June 2002 India and the European Union agreed to bilateral cooperation in the
field of science and technology. A joint EU-India group of scholars was formed on 23
November 2001 to further promote joint research and development. India holds observer
status at CERN while a joint India-EU Software Education and Development Center is
due at Bangalore.
TCS
Wipro
Infosys
HCL Technologies
Software Development
Software can be developed for a variety of purposes, the three most common being to
meet specific needs of a specific client/business (the case with custom software), to meet
a perceived need of some set of potential users (the case with commercial and open
source software), or for personal use (e.g. a scientist may write software to automate a
mundane task). Embedded software development, that is, the development of embedded
software such as used for controlling consumer products, requires the development
process to be integrated with the development of the controlled physical product.
The need for better quality control of the software development process has given rise to
the discipline of software engineering, which aims to apply the systematic approach
exemplified in the engineering paradigm to the process of software development
here are several different approaches to software development, much like the various
views of political parties toward governing a country. Some take a more structured,
engineering-based approach to developing business solutions, whereas others may take a
more incremental approach, where software evolves as it is developed piece-by-piece.
Most methodologies share some combination of the following stages of software
development:
Market research
Development
These stages are often referred to collectively as the software development lifecycle, or
SDLC. Different approaches to software development may carry out these stages in
different orders, or devote more or less time to different stages. The level of detail of the
documentation produced at each stage of software development may also vary. These
stages may also be carried out in turn (a waterfall based approach), or they may be
repeated over various cycles or iterations (a more "extreme" approach). The more
extreme approach usually involves less time spent on planning and documentation, and
more time spent on coding and development of automated tests. More extreme
approaches also promote continuous testing throughout the development lifecycle, as
well as having a working (or bug-free) product at all times. More structured or
waterfall based approaches attempt to assess the majority of risks and develop a
detailed plan for the software before implementation (coding) begins, and avoid
significant design changes and re-coding in later stages of the software development
lifecycle planning.
There are significant advantages and disadvantages to the various methodologies, and the
best approach to solving a problem using software will often depend on the type of
problem. If the problem is well understood and a solution can be effectively planned out
ahead of time, the more "waterfall" based approach may work the best. If, on the other
hand, the problem is unique (at least to the development team) and the structure of the
software solution cannot be easily envisioned, then a more "extreme" incremental
approach may work best. A software development process is a structure imposed on the
development of a software product. Synonyms include software life cycle and software
process. There are several models for such processes, each describing approaches to a
variety of tasks or activities that take place during the process.
Consistency in Software
The sources of ideas for software products are legion. These ideas can come from market
research including the demographics of potential new customers, existing customers,
sales prospects who rejected the product, other internal software development staff, or a
creative third party. Ideas for software products are usually first evaluated
by marketing personnel for economic feasibility, for fit with existing channels
distribution, for possible effects on existing product lines, required features, and for fit
with the company's marketing objectives. In a marketing evaluation phase, the cost and
time assumptions become evaluated. A decision is reached early in the first phase as to
whether, based on the more detailed information generated by the marketing and
development staff, the project should be pursued further.
The main source of information for this study is based on the data collection. Data
collected are both primary and secondary in nature.
Primary Data
Primary data have been directly collected from the employee and customers of Vruksh
Technologies as well from the people outside the Vruksh Technologies by survey method
through undisguised structured questionnaire.
Questions like open ended, close ended, multiple choice, dichotomous and ranking type
have been used for the purpose of data collection.
Secondary Data
Secondary data have been collected from official website of Vruksh Technologies and
also from other official websites.
Sample Size
Sample size is the total number of samples selected for the study from the sampling
population. Sample size for the study taken is 30.
(B) TOOLS:
Tools used in the study are
2 N (adbc)2
X =
( a+b )( c +d ) ( a+ c ) ( b+d )
Where N = a + b + c + d
Vision
VT vision is seeing an opportunity inside a challenge, which aims to be a leader in the
areas of IT Training, Web Site Development and Software Development, which
contribute significantly to build new India and become valuable Software Company.
Mission
VT mission is to deliver high end professional training to student to become next
generation software developer, and to developed world-class software solutions across
the business lines with the highest standards of professionalism, quality and customer
service.
Team
IT Training
We provide Professional Training for B.Tech, MCA, BCA, Msc (IT),MCM students in
Asp.net ,Vb.net,C#.net, Linq, Silverlight, AJAX, Web Designing, Php ,Jumla, with latest
technology and live project at our software company. after training we provide
Experience Certificate from our company . Training provided by experienced trainer in
our company.
Web Hosting
Our company that is dedicated in helping small and midsize business companies to reach
customers online. We believe that by creating a website, all you have is just web
presence, but to get effective traffic on your website, it is equally important to have a well
Vruksh e-business suite software which is used by Vruksh technology pvt ltd. This
software is nothing but a client or customer management system software. Most
businesses today use some type of Client Management Software for keeping track of their
customer information. Many are very simple systems that track basic contact information
such as customer name, address, phone number, and email address. Those systems may
be a card file or Rolodex, some sort of database or spreadsheet program, or software
specifically designed for managing contact information. In a competitive business
environment it is important to have a Client Management Software system that not only
organizes the information for the contacts you work with, but also for the companies.
Your Client Management Software must permit you to easily review the contact
information for the people and companies you work with as well as giving you access to
a history of the communication, events, and actions related to them.
The first Client Management Software programs were simple paper files with the contact
data (name, address, and phone number) of the people you worked with. Many business
people kept this information in card files or address books. With the development of day
planners and date books many business people found an easy way to keep all their
customer information in one place, with a spot for short notes and a calendar close at
hand. However, their Client Management Software was still on paper making it
cumbersome to update and difficult to share information with colleagues. As computers
and software took over the business world, they took over Contact Management as well.
You could now keep your contact data in a spreadsheet or database.
Reviewing the history of communication you have had with your clients is a vital
component of Client Management Software, and should be a simple process. When
working in a Client Management Program, you want to be able to see all the activities
related to a specific person or a company. The Prophet Contact Manager allows you to
select a specific contact or company and see all the related emails, appointments, tasks
and even sales opportunities. The Contact Manager presents you with tabbed sections that
allow you to easily switch between viewing emails, appointments, tasks and attachments
for a specific contact or company.
If you are looking for an email from one of your clients just click their name in the
Contact Manager window, then select the "Emails" tab. You can now find that email from
any folder in your Outlook, and with a simple click open it to review the specifics. That
message is opened directly from your Outlook. This can be a vital function of Client
Management Software in providing a consistent and reliable history of your relationship
and communication with a client.
Client Management Software will provide your business with the ability to track the
contact information for both the people and the companies you work with, it will create
relationships between the two, and will provide you with a way to see a comprehensive
history of activities in an easy to navigate interface. Prophet CRM creates all this for you
inside a system you are already using, Microsoft Outlook. You can continue to work in
Outlook as you always have, and utilize Prophet's advanced Client Management features
to keep tabs on every communication and activity you have for a specific client. This can
be an important advantage if your company is already using Outlook, as it dramatically
No of respondents 30
males 18
females 12
Analysis:-
From the above table we can analysis that male candidate are more than the female
candidate
respondent
20
18
16
14
12 respondent
10
8
6
4
2
0
male female
Interpretation:
Analysis:-
From the above table we can analysis that the no of respondents are more in the age
group of 25-35.
No of respondent 30
36 and above
No of respondent 30
26-35
18-25
0 2 4 6 8 10 12 14
Interpretation:
No of respondents 30
Agree 22
Disagree 8
30
25
20
15
10
0
Agree Disagree
Analysis:-
No of respondents 30
Agree 26
Disagree 4
Agree Disagree
13.33%
86.67%
Analysis:-
Agree 15 11 26
Disagree 3 1 4
Total 18 12 30
H1 = opinion of both male and female about the software is not independent.
2 N (adbc)2
X =
( a+b )( c +d ) ( a+ c ) ( b+d )
Accept H0
Hence opinion of both male and female about the software is independent.
No.of respondents 30
Yes 16
No 14
16.5
16
15.5
15
14.5
14
13.5
13
Yes No
Analysis:-
By the analysis through t-test we can observe that the software Vruksh e-business suite
will integrate into current physical scenario.
No.of respondents 30
Yes 10
No 20
20
18
16
14
12
10
8
6
4
2
0
Yes No
Analysis:
From the above graph we can analysis that the software which are providing by the
Vruksh technology are not affordable by every person.
No.of respondents 30
Agree 28
Disagree 2
Agree Disagree
Analysis:
From the above chart we can analysis that The Software which are provided by Vruksh
Technology is beneficial for the customer
No.of respondents 30
Satisfied 18
Dissatisfy 12
18
16
14
12
10
8
6
4
2
0
Satisfied
Dissatisfy
Analysis:-
From the above test it is proved that the Respondents are satisfied with the features and
benefits of the software.
Suggestions:
From the above study we can say that the Vruksh e-business suits system software
is doing a good job towards the client management system. We can also conclude
that the organization requires more awareness and services regarding client
management system and should be taken as major function so that the number of
problem continuing with the Software will be reduced. Surveys should be done so
www.vrukshtech.com
http//.wikipedia/research
Research Methodology by C.R. KOTHARI
Vruksh Technologies
1- Name_______________________________________________________________
4- Occupation___________________________________________________________
Agree Disagree
Agree Disagree
Agree Disagree
Agree Disagree
9- The Software which are provided by Vruksh Technology is beneficial for the
customer?
Agree Disagree
Satisfied Dissatisfy
11- Any suggestion regarding the Vruksh e-business software which should be on the
Program list and are currently not?
________________________________________________________________________
________________________________________________________________________
Thank You