Tiffany Chavis

Parkton NC
Home: 910-858-0532 Cell: 910-723-9551
tc0319@gmail.com

PROFESSIONAL SUMMARY:
College graduate as of May 9, 2013 with a 2 year Medical Office Administrative degree. Dedicated and focused
Certified Nurse Assistant of seven years. Office Assistant who excels at prioritizing, completing multiple tasks
simultaneously and following through to achieve project goals. Paraprofessional (PP) who helps assist and teach
small groups of mental health clients how to deal with their diagnosis and work towards their goal sets. Full time
student seeking a role of increased responsibility and authority in the Social Work field where team-work and
patient service excellence is number one priority.

EXPERIENCE:
Office Assistant/Paraprofessional Positive Progress Services, Pembroke, NC
September, 2013 Present
Serve as first point of contact, fielding and routing telephone calls, greeting visitors, and responding to
consumer inquiries. Provide company information in person as well as via e-mail and telephone.
Perform wide-ranging office functions such as monitoring two phone lines while ringing them in and out
daily along with the voice mail system.
Complete Intakes for consumers seeking help within the Mental Health Agency.
Scheduling Therapy and Medication Management appointments.
Record vital statistics of consumers on the Metabolic Screening sheet prior to Medication Management
appointment.
Provide Therapist and Psychiatrist with Billing Tickets upon each visit with a consumer.
Updating Therapist and Psychiatrist show and no show databases.
Track referrals and monitor Intakes.
Maintained patient privacy and confidential patient information.
Provide compassion to consumers and record any complaints in permanent medical records.
Provide transportation when needed
Observe student interactions, initiative and health needs
Assist student with life-skill curriculum
Certified Nurse Assistant Majestic Home Care, Red Springs, NC
August, 2012 2015
Develop patient care plans, including assessments, evaluations, and nursing diagnoses.
Dispensing the correct medications.
Assisting patients with multiple chronic diagnoses, including COPD and asthma.
Record patients medical history, vital statistics and test results in medical records.
Provide patients with ADLs (Activities of Daily Living).
Maintain patient privacy and confidential patient information.
Provide caring companionship to elderly and developmentally disable patients.

CERTIFICATIONS:
Certificate in Medisoft Programs
Robeson Community College
2013
CPI (Crisis Prevention)
Positive Progress Services, Pembroke, NC
2013-Present
 CPR
Robeson PHC
2013 Current
Certified Nurse Assistant
Sandhills Community College, Raeford, NC
2010 Current

CORE COMPETENCIES:
Excel, Spreadsheets
Time Management
Professional and Mature
Proofreading
Quickbooks
Microsoft Office Proficiency
Medical Terminololgy
Billing and Coding
Patient Charting
Communication skills
Research skills
Teamwork

EDUCATION:
Medical Office Administration, Administration Robeson Community College, Lumberton, NC
January 2011 Complete
Coursework in Accounting, Medisoft, Quickbooks, Medical Terminology, Microsoft Office
Coursework in Medical Coding and Billing
Coursework in Anatomy and Microbiology
Coursework in Clinical Research and Homeostasis
BSW - University of North Carolina at Pembroke, Pembroke NC
August 2015 Present