Professional Documents
Culture Documents
Electric Residential
Recognize this symbol as an
! indication of Important Safety
Information!
LISTED
786H
Printed in USA
AP16835 (06/13)
Safety Information
FOR YOUR RECORDS
Safety Precautions. . . . . . . 3, 4
Write the model and serial numbers here:
#
#
You can find them on a label on the appliance.
Staple sales slip or cancelled check here.
Installation Instructions Proof of the original purchase date is needed to obtain service
under the warranty.
Location. . . . . . . . . . . . . . . . . . 5
Water Connections . . . . . . . . . 6
Electrical Connections. . . . . . 8
READ THIS MANUAL
Inside you will find many helpful hints on how to use and
maintain your water heater properly. Just a little preventive care
on your part can save you a great deal of time and money over
Operating Instructions the life of your water heater.
Safety Controls . . . . . . . . . . 12 Youll find many answers to common problems in the Before
You Call For Service section. If you review our chart of
Water Temperature . . . . . . . . 13
Troubleshooting Tips first, you may not need to call for service at
all.
All safety messages will follow the safety alert symbol and
either the word DANGER, WARNING, CAUTION or
Troubleshooting Tips NOTICE.
Before You Call These words mean:
For Service. . . . . . . . . . . . . . 18
! DANGER An imminently hazardous situation
that will result in death or serious
injury.
! WARNING A potentially hazardous situation that
could result in death or serious injury
and/or damage to property.
! CAUTION
A potentially hazardous situation that
Customer Service may result in minor or moderate
injury.
Parts List. . . . . . . . . . . . . . . . 19
If You Need Notice:
Attention is called to observe a
specified procedure or maintain
Service. . . . . . . . . . . . . . . . . 21 a specific condition.
Wiring Diagram. . . . . . . . . . 22
2
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
DANGER!
WATER TEMPERATURE SETTING
Safety and energy conservation are factors to be considered when selecting the
water temperature setting of water heaters thermostat. Water temperatures
above 125F can cause severe burns or death from scalding. Be sure to read and
follow the warnings outlined on the label pictured below. This label is also located
on the water heater near the thermostat access panel.
Time/Temperature Relationship in Scalds
DANGER
Temperature Time To Produce a Serious Burn
! 120F More than 5 minutes
125F 1 to 2 minutes
130F About 30 seconds
135F About 10 seconds
140F Less than 5 seconds
145F Less than 3 seconds
150F About 1 seconds
155F About 1 second
Table courtesy of Shriners Burn Institute
ESE
R
heater. temperature.
Feel water before bathing or Thermostat dial Refer to the Operating
showering. pointer Instructions in this
Temperature limiting valves are 150F 90F
manual for detailed
instructions in how to
(66C) (32C)
Thermostat
protective
NOTICE: Mixing valves are available for reducing point cover
of use water temperature by mixing hot and cold water
in branch water lines. Contact a licensed plumber or the ! DANGER: Hotter water increases the potential for
local plumbing authority for further information. Hot Water SCALDS.
3
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of
fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of
life.
Be sure to read and understand the entire Use and Care Manual before attempting
to install or operate this water heater. It may save you time and cost. Pay particular
attention to the Safety Instructions. Failure to follow these warnings could result in
serious bodily injury or death. Should you have problems understanding the instructions
in this manual, or have any questions, STOP, and get help from a qualified service
technician, or the local electric utility.
SAFETY PRECAUTIONS
Have the installer show you the location of the circuit breaker and how to shut it off if
necessary. Turn off the circuit breaker if the water heater has been subjected to overheating,
fire, flood, physical damage or if the ECO fails to shut off.
Read this manual entirely before installing Do not attempt to repair or replace any part
or operating the water heater. of your water heater unless it is specifically
recommended in this manual. All other
Use this appliance only for its intended
servicing should be referred to a qualified
purpose as described in this Use and Care
technician.
Manual.
Be sure your appliance is properly installed
in accordance with local codes and the
provided installation instructions.
4
Installing the water heater.
The location chosen for the water heater must take into consideration the following:
Local Installation Regulations
This water heater must be installed in Electrical Code. It is available from some
accordance with these instructions, local local libraries or can be purchased from
codes, utility codes, utility company the National Fire Protection Association,
requirements or, in the absence of local Batterymarch Park, Quincy, MA 02269 as
codes, the latest edition of the National booklet ANSI/NFPA 70.
Location
Locate the water heater in a clean dry area Make certain the floor underneath
as near as practical to the area of greatest the water heater is strong enough to
heated water demand. Long un-insulated sufficiently support the weight of the
hot water lines can waste energy and water heater once it is filled with water.
water.
Place the water heater in such a manner ! CAUTION: The water heater should
that the thermostat and element access not be located in an area where leakage
panels can be removed to permit inspection of the tank or connections will result
and servicing such as removal of elements in damage to the area adjacent to it or
or checking controls. to lower floors of the structure. Where
such areas cannot be avoided, it is
The water heater and water lines should recommended that a suitable catch pan,
be protected from freezing temperatures. adequately drained, be installed under
Do not install the water heater in outdoor, the water heater.
unprotected areas.
ADiameter of water
heater plus 2 min. To open drain, line
A
BMaximum 2 should be at least 3/4 ID
and pitched for proper
drainage.
NOTICE: Auxiliary catch pan MUST conform to local codes.
Catch Pan Kits are available from the store where the water
heater was purchased, or any water heater distributor.
Inspect Shipment
Inspect the water heater for possible damage. Check the markings on the rating plate
of the water heater to be certain the power supply corresponds to the water heater
requirements.
5
Installing the water heater.
Thermal Expansion
Determine if a check valve exists in the heater and system piping. This rapid pressure
inlet water line. Check with your local increase can quickly reach the safety setting
water utility. It may have been installed in of the relief valve, causing it to operate during
the cold water line as a separate back flow each heating cycle. Thermal expansion, and
preventer, or it may be part of a pressure the resulting rapid and repeated expansion
reducing valve, water meter or water softener. and contraction of components in the water
A check valve located in the cold water inlet heater and piping system can cause premature
line can cause what is referred to as a closed failure of the relief valve, and possibly the
water system. A cold water inlet line with heater itself. Replacing the relief valve will
no check valve or back flow prevention not correct the problem!
device is referred to as an open water The suggested method of controlling thermal
system. expansion is to install an expansion tank in
As water is heated, it expands in volume and the cold water line between the water heater
creates an increase in the pressure within the and the check valve (refer to the illustration
water system. This action is referred to as below). The expansion tank is designed
thermal expansion. In an open water with an air cushion built in that compresses
system, expanding water which exceeds the as the system pressure increases, thereby
capacity of the water heater flows back into relieving the over pressure condition and
the city main where the pressure is easily eliminating the repeated operation of the
dissipated. relief valve. Other methods of controlling
A closed water system, however, prevents thermal expansion are also available. Contact
the expanding water from flowing back your installing contractor, water supplier or
into the main supply line, and the result of plumbing inspector for additional information
thermal expansion can create a rapid regarding this subject.
and dangerous pressure increase in the water
Anode
Electrical junction box
(use only copper conductors) Heat trap
6" minimum
To cold water
Jacket access supply
panels
Shut-off
Thermal valve
expansion tank
(if required)
Condensation
Condensation can form on the tank when This condition is not unusual, and will
it is first filled with water. Condensation disappear after the water becomes heated.
might also occur with a heavy water draw If, however, the condensation continues,
and very cold inlet water temperature. examine the piping and fittings for
possible leaks.
7
Installing the water heater.
Ground screw Electrical Connections
A separate branch circuit with copper The branch circuit wiring should include either:
conductors, overcurrent protective device
NING etallic conduit or metallic sheathed
M
WAR
and suitable disconnecting means must be
cable approved for use as a
provided by a qualified electrician.
grounding conductor and installed
Junction All wiring must conform to local codes or with fittings approved for the
Conduit box cover latest edition of National Electrical Code purpose.
connector ANSI/NFPA 70.
on-metallic sheathed cable, metallic
N
Wire connections The water heater is completely wired to conduit or metallic sheathed cable
the junction box inside jacket at the top not approved for use as a ground
Water heater junction box.
front of the water heater. An opening for conductor shall include a separate
! CAUTION: The presence 1/2 or 3/4 electrical fitting is provided conductor for grounding. It should be
of water in the piping for field wiring connections. attached to the ground terminals of
and water heater does the water heater and the electrical
not provide sufficient The voltage requirements and wattage distribution box.
conduction for a ground. load for the water heater are specified
Non-metallic piping, on the rating plate on the front of the
dielectric unions, flexible water heater.
connectors etc. can cause
the water heater to be
electrically isolated.
NOTICE: This guide recommends minimum branch circuit sizing and wire size based on National Electric Code. Refer to
wiring diagrams in this manual for field wiring connections.
Single Phase
4,000 25
4,500 30
25
25
20
25
15 10
15 10
10
10
12
10
14
14
Wiring
5,000 30
5,500 35
30
30
25
25
15 10
15 8
10
10
10
10
14
14
6,000 40 35 30 20 8 8 10 12
8,000 50 45 40 25 8 8 8 10
9,000 50 45 25 8 8 10
10,000 50 30 8 10
11,000 50 30 8 10
12,000 35 8
Total Water Recommended Over Current Protection Copper Wire Size AWG Based
Heater Wattage (fuse or circuit breaker amperage rating) on N.E.C. Table 310-16 (75C)
208V 240V 277V 480V
208V 240V 277V 480V
3,000 20 20 15 12 12 14
3 Phase
4,000 25
4,500 30
25
25
15 10
15 10
10
10
14
14
Wiring
5,000 30
5,500 35
30
30
15 10
15 8
10
10
14
14
6,000 35 30 15 8 10 14
8,000 45 40 20 8 8 12
9,000 50 45 25 8 8 10
10,000 50 25 8 10
11,000 50 25 8 10
8 12,000 30 10
Insulation Blankets
! WARNING: If local Insulation blankets, available to the ! CAUTION: If local codes require the
codes require external general public, for external use on electric application of an external insulation
application of insulation water heaters are not necessary. The blanket to this water heater, pay careful
blanket kits the purpose of an insulation blanket is to attention to the following so as not to
manufacturers instructions reduce the standby heat loss encountered restrict the proper function and
included with the kit must with storage tank heaters. This water operation of the water heater:
be carefully followed. heater meets or exceeds the National Do not cover the operating or warning
Appliance Energy Conservation Act labels attached to the water heater or
standards with respect to insulation and attempt to relocate them on the exterior
standby loss requirements making an of insulation blanket.
insulation blanket unnecessary.
Do not apply insulation to the top of
The manufacturers warranty does not the water heater. This could interfere
cover any damage or defect caused by with the safe operation of the electrical
installation, attachment or use of junction box.
any type of energy saving or other
unapproved devices (other than those Do not cover the jacket access panel(s)
authorized by the manufacturer) into, onto to the thermostat(s) and heating
or in conjunction with the water heater. element(s), or pressure and temperature
The use of unauthorized energy saving relief valve.
devices may shorten the life of the water
Inspect the insulation blanket frequently.
heater and may endanger life and property.
The manufacturer disclaims any
responsibility for such loss or injury
resulting from the use of such
unauthorized devices.
For increased energy efficiency, some Please install the insulation, according
water heaters have been supplied with to the illustrations above, that best meets
two 24 sections of pipe insulation. your requirements.
9
Installing the water heater.
Relief Valve Insulation Installation
! CAUTION: Ensure
the T&P Valve opening is
not obstructed by the
insulation.
For increased energy efficiency, some Slip the insulation cover over the T&P
water heaters have been supplied with Valve through the center hole and align
a 2-3/8 section of pipe insulation. the hole in the side with the opening of
the T&P Valve.
Please install the insulation, according
to the illustrations above, that best meets
your requirements.
Heat Trap
For increased energy efficiency, some NOTICE: Do not apply heat to the HOT
water heaters have been supplied with or COLD water connections. If sweat
factory installed internal or external heat connections are used, sweat tubing to
traps in the hot outlet and cold water inlet adapter before fitting adapter to the water
connections on heater. Any heat applied to
openings.
the water supply fittings will permanently
damage the dip tube and/or heat traps.
10
Installation Checklist
A. Water Heater Location
Close to area of heated water demand.
Indoors and protected from freezing
temperatures.
Area free of flammable vapors.
Provisions made to protect area from water
damage.
Sufficient room to service heater.
B. Water Supply
Water heater completely filled with water.
Air purged from water heater and piping.
C. Relief Valve
D. Wiring
11
Operating the water heater.
CAUTION: Hydrogen gas can be produced in a hot water system served by this water heater that has not been used for a
long period of time (generally two weeks or more). HYDROGEN GAS IS EXTREMELY FLAMMABLE!! To dissipate such
gas and to reduce risk of injury, it is recommended that the hot water faucet be opened for several minutes at the kitchen sink
before using any electrical appliance connected to the hot water system. If hydrogen is present, there will be an unusual sound
such as air escaping through the pipe as the water begins to flow. Do not smoke or use an open flame near the faucet at the
time it is open.
Safety Precautions
o turn off power to water heater if
D there is any difficulty in
If
it has been subjected to over heating, understanding or following the
fire, flood, physical damage. Operating Instructions or the
Care and Cleaning section, it is
o Not turn on water heater unless it
D
recommended that a qualified person
is filled with water.
or serviceman perform the work.
o Not turn on water heater if cold
D
water supply shut-off valve is closed.
Safety Controls
The water heater is equipped with a To reset the temperature limiting control:
combination thermostat and temperature
urn off the power to the water
T
limiting control (ECO) that is located
heater.
above the heating element in contact with
the tank surface. If for any reason the water emove the jacket access panel(s)
R
temperature becomes excessively high, the and insulation.
WARNING: If the water temperature limiting control (ECO) breaks
The thermostat protective cover
heater has been subjected the power circuit to the heating element.
should not be removed.
to flood, fire, or physical Once the control opens, it must be reset
damage, turn off power and manually. Press the red RESET button.
water to the water heater.
CAUTION: The cause of the high eplace the insulation and jacket
R
DO NOT operate the water temperature condition must be investigated access panel(s) before turning on the
heater again until it has by qualified service technician and power to the water heater.
been thoroughly checked by corrective action must be taken before
qualified service personnel. placing the water heater in service again.
12
Water Temperature Setting
! DANGER: There is a The temperature of the water in the water Water temperatures above 125F can
hot water scald potential if heater can be regulated by setting the cause severe burns or death from scalding.
the thermostat is set too temperature dial of the adjustable surface Be sure to read and follow the warnings
high. Households with small mounted thermostat(s) located behind the outlined in this manual and on the label on
children, disabled, or jacket access panel(s). the water heater. This label is located on
elderly persons may require the water heater near the thermostat access
a 120F or lower thermostat Dual element heaters have two
panel.
setting to prevent contact thermostats.
with HOT water. Mixing valves for reducing point of use
Safety and energy conservation are factors
water temperature by mixing hot and
to be considered when selecting the water
cold water in branch water lines are
temperature setting of the water heaters
available. Contact a licensed plumber or
thermostat(s). The lower the temperature
the local plumbing authority for further
setting, the greater the savings in energy
information.
and operating costs.
The chart below may be used as a guide in
To comply with safety regulations the
determining the proper water temperature
thermostat(s) are factory set at 120F or
for your home.
less where local codes require. This is the
recommended starting point.
If adjustment is necessary
T
Reset button Turn off the power to the water sing a small screwdriver, set the
U
R
ESE
ESE
R
TURN OFF
POWER
The thermostat protective cover(s)
BEFORE
SERVICING should not be removed.
Thermostat
protective cover
13
System Sentinel Status Lights and Diagnostics (if installed)
This water heater may be equipped with status lights located on the top cavity cover. The purpose of these
lights are to indicate the power and element status of the water heater.
Power
Upper
Element
Lower
Element
Possible light combinations and methods to determine proper function of water heater are shown below.
14
System Sentinel Wiring Diagram (if installed)
When factory installed with the System Sentinel feature, the wiring will feature four
additional wires to connect to the top cavity cover light system. The four added wires
are shown below attached to the harness connector.
L1 G
* L2
JUNCTION
BOX
BLACK
RED
UPPER THERM OSTAT
Harness & HIGH TEM P.
Connector LIM IT (ECO)
1 3
RED
2 4
LED COMMON
1 4
ECO LED
ORANGE
LOWER LED
2 BLUE
UPPER LED
YELLOW
YELLOW
UPPER
BLACK
HEATING
ELEM ENT
BLACK
RED
LOWER
THERM OSTAT
2
BLACK
LOWER
HEATING
ELEM ENT
15
Care and cleaning of the water heater.
16
Care and cleaning of the water heater.
Vacation and Extended Shut-Down
NOTICE: Refer to the If the water heater is to remain idle for an After a long shut-down period, the
Hydrogen Gas Caution in extended period of time, the power and water heaters operation and controls
the Operating Instructions. water to the appliance should be turned off should be checked by qualified service
to conserve energy and prevent a build-up personnel. Make certain the water heater
of dangerous hydrogen gas. is completely filled again before placing
it in operation.
The water heater and piping should be
drained if they might be subjected to
freezing temperatures.
Anode Rod
NOTICE: Do not remove This water heater is equipped with an Water sometimes contains a high sulfate
the anode rod from the anode rod designed to prolong the life and/or mineral content and together with
water heaters tank, of the glass lined tank. The anode rod is cathodic protection process can produce
except for inspection slowly consumed, thereby eliminating or a hydrogen sulfide, or rotten egg odor in
and/or replacement, as minimizing corrosion of the glass lined the heated water. Chlorination of the water
operation with the anode
tank. supply should minimize the problem.
rod removed will greatly
shorten the life of the glass
lined tank and will exclude
warranty coverage.
17
Before You Call For Service
Troubleshooting Tips
Save time and money! Review the chart on this page first
and you may not need to call for service.
18
Replacement Parts.
For 20120 gallon models with single and double elements.
Temperature
&
Pressure Relief
Valve Some models may have
been supplied with
Internal heat trap Dip tube / internal heat trap External heat traps
in lieu of Internal heat traps
Dip tube gasket
Plate cover
upper thermostat
(on double element
models only)
Upper thermostat protective cover
(on double element models only)
SE T
E
R
RE
SE T
90
140
100
130 SC
120 110 O - D I
M-
ER
TH
OFF
TURN ER
POW RE
BEFO
ICING
SERV
90
140
100
130 110 D I S C
120 O-
M-
ER
TH
OFF
TURN ER
POW RE
BEFO
ICING
SERV
Drain valve 19
Cavity Insert Instructions
The following instructions are intended for
qualified service personnel ONLY, and should only
be done when necessary.
In order to replace the thermostat or heating element,
remove the cavity insert crossbar by following the
instructions below:
20
IF YOU NEED SERVICE
1. Should you have any questions about your new water heater, or if it requires
adjustment, repair, or routine maintenance, it is suggested that you first contact
your installer, plumbing contractor or previously agreed upon service agency. In
the event the firm has moved, or is unavailable, refer to the telephone directory,
commercial listings or local utility for qualified service assistance.
2. Should your problem not be solved to your complete satisfaction, you should
then contact the Manufacturers National Service Department at the following
address:
1241 Carwood Court
Montgomery, Alabama 36117
Phone: 1-866-279-4566.
When contacting the manufacturer, the following information will be requested:
a. Model and serial number of the water heater as shown on the rating plate attached
to the jacket of the heater.
b. Address where the water heater is located and physical location.
c. Name and address of installer and any service agency who performed service on
the water heater.
d. Date of original installation and dates any service work was performed.
e. Details of the problems as you can best describe them.
f. List of people, with dates, who have been contacted regarding your problem.
21
Notes:
22
Notes:
23
Wiring Diagrams Therm-O-Disc Thermostats (Type 59T)
DOUBLE ELEMENT DOUBLE ELEMENT DOUBLE ELEMENT
DOUBLE ELEMENT SIMULTANEOUS OPERATION DOUBLE ELEMENT NON-SIMULTANEOUS NON-SIMULTANEOUS
FIG. A-1 SIMULTANEOUS OPERATION WITH 4 WIRE OUTLET NON-SIMULTANEOUS WITH 4 WIRE OUTLET ! WITH 3 WIRE OUTLET
BRANCH CIRCUIT CONNECTOR TO "OFF PEAK"
TO ELECTRICAL TO SECOND POWER SOURCE, BRANCH CIRCUIT BRANCH CIRCUIT METER (TIMER)
BRANCH CIRCUIT "OFF PEAK" METER, OR TIMER TO ELECTRICAL
DISTRIBUTION PANEL TO ELECTRICAL TO ELECTRICAL
DISTRIBUTION PANEL DISTRIBUTION PANEL
DISTRIBUTION PANEL BRANCH CIRCUIT
BRANCH CIRCUIT TO ELECTRICAL
TO ELECTRICAL DISTRIBUTION PANEL
DISTRIBUTION PANEL
G TM2 TM1 TM2
H N
JUNCTION BOX
JUNCTION BOX
G
* L1
* L2
JUNCTION
L1 L2
JUNCTION
L1 G
* L2 L1 G
* L2 G L1
*
G L2
JUNCTION
BOX
BOX
BLACK
JUNCTION
YELLOW
YELLOW
BOX
YELLOW
BLACK
(10 GA)
(10 GA)
(10 GA)
(10 GA)
BLACK
BLUE
BLUE
BOX
RED
BLUE
UPPER THERMOSTAT
& HIGH TEMP. LIMIT
RED
TM 1
BLACK TM 2
1 THERMOSTAT UPPER THERMOSTAT
(ECO)
1 3 1 3 & HIGH TEMP. 1 3 1 3
& HIGH TEMP. 1 3
RED
& HIGH TEMP. LIMIT (ECO)
LIMIT (ECO)
UPPER THERMOSTAT
UPPER THERMOSTAT
2 4 2 4 2 4 2 4 2 4
WHITE
1
1 1 1 4 1 4 1 4
2
BLUE
BLUE
BLUE
BLUE
2 2 2
BLUE
2 2
BLACK
YELLOW
YELLOW
YELLOW
HEATING
ELEMENT
YELLOW YELLOW
BLACK (10 GA)
SINGLE ELEMENT
RED (10 GA)
BLACK
HEATING UPPER UPPER THERMOSTAT
UPPER UPPER ELEMENT HEATING & HIGH TEMP. LIMIT UPPER
HEATING HEATING ELEMENT (ECO) HEATING
BRANCH CIRCUIT ELEMENT ELEMENT ELEMENT
TO ELECTRICAL LOWER
BLACK
LOWER LOWER
RED
DISTRIBUTION THERMOSTAT THERMOSTAT THERMOSTAT
& HIGH TEMP & HIGH TEMP & HIGH TEMP
BLACK
L1 L2 LIMIT (ECO) LIMIT (ECO) LIMIT (ECO)
*
RED
G
BLUE
JUNCTION
BLACK
RED
1 3 1 3 1
1 3 THERMOSTAT LOWER
& HIGH TEMP. 2 4 2 4 THERMOSTAT 2
2 4 LIMIT (ECO)
1 1 1 1 1
1
2 2
RED
2 LOWER 2
RED
2 2
RED
BLACK THERMOSTAT
BLACK
BLACK
BLACK
BLACK
BLACK
HEATING
ELEMENT
LOWER LOWER LOWER
HEATING HEATING HEATING
ELEMENT ELEMENT LOWER LOWER ELEMENT
HEATING HEATING
SINGLE ELEMENT ELEMENT ELEMENT
* Grounding conductor may be required. ! This water heater is factory equipped for two (2) wire connection to
Refer to Wiring Section of Manual electrical power. For use with "off-peak" meter (timer) remove wire
nut from red and black leads and connect to "off-peak" meter (timer).
3 - Phase Applications
YELLOW (10 GA)
YELLOW
BLUE
(Type 59T)
UPPER THERMOSTAT
1 3 1 3
& HIGH TEMP. LIMIT (ECO)
UPPER THERMOSTAT
2 4 2 4
1 1 4
BLACK (10 GA)
BLACK
BLUE
YELLOW YELLOW
2 2
BLACK
BLACK
Installation/Instruction Sheet
in clud ed in the plastic bag LOWER
HEATING
LOWER
HEATING
FIG. G FIG. H
24