Md.

Mazharul Islam
335/1, East Kazipara (Ground Floor),
Kafrul, Dhaka-1216, Bangladesh
Phone: +8801969343162
Email: md.mazharul@hotmail.com

Objective
I am a young enthusiastic, energetic, ambitious and result oriented person; hardship does not and cannot snail
my footage. Punctuality, dedication and honesty are my distinctions.

Career Summary
Employment History-1
Company: The Farmers Bank Ltd.
Date: 5th November, 2013 till Date
Position: Assistant Officer, Dhanmondi Branch

Key Responsibilities include:

Develop strategy and service layout as the branch relationship officer and also ensuring its proper
execution.
Preparing, analyzing credit proposals.
Develop deposit mobilization strategy.
Ensuring quality customer services.

Previous Experience within the bank:

Trainee Assistant Officer & Assistant Officer Branding & Communication Division.

Employment History-2
Company: Grameenphone Ltd.
Date: 12th December, 2012 to 3rd November 2013
Position: Executive
Unit: Strategic Account, Direct Sales
Department: Commercial

Key Responsibilities and achievmentinclude:

Maintain Large and High value Strategic Accounts. . i.e Bangladesh Army, MoE, Bangladesh Bank,
BTRC,WHO etc.
Co-handled Bangladesh Army Account (Dhaka Cantonment, Savar Cantonment, and Chittagong
Cantonment).
Developing large scale product distribution strategy.
Ensuring maximum revenue utilization and revenue growth.

Employment History-3
Company: Grameenphone Ltd.
Date: 07 July, 2008 to 11th December 2012
Position: Customer Manager
Unit: Contact Center, Business Solution
Department: Customer service, Commercial
Key Responsibilities include:
Provide one-stop quality customer services ensuring positive customer experience.
Maintaining SQ, AHT and Business Targets.
Ensuring proper ticketing in order to minimizing downtime.
Key Achievement

Successfully arranged and organized 2nd AGM of The Farmers Bank Limited at Radisson Blu Hotel.
Successfully completed distribution of 20,000 modem and internet SIM under the Multimedia
Classroom ICT project of MoE all over Bangladesh within 3 months period.
Successfully introduced the Ekota (pre-paid) products migration campaign at Industrial Police Savar
and Narayangonj base

Education
Masters of Business Administration, University of Dhaka
Department of Marketing, September, 2013-Current

Bachelor of Business Administration, United International University

Department of Marketing, October, 2006- November, 2011

Demonstrated Skills
Team player and self-motivated.
Tech savvy.
Passionate about building a brand.
Highly proficient in all Microsoft Office Suite products

Biography
Fathers Name : Late Rafiqul Islam
Mothers Name : Late Mrs. Monoara Islam
Date of Birth : 04 December, 1987
Gender : Male
Nationality : Bangladeshi By Birth
Marital : Unmarried
Religion : Islam

References
Name A S M Asadul Islam Prof. Dr. Masudur Rahman
Organization The Farmers Bank Ltd. University of Dhaka
Designation Senior Vice President Professor
Address The Farmers Bank Ltd., Head Office University of Dhaka
Cell 01711615966 01733550057
E-Mail asm_asad@farmresbankbd.com m.rahman.2009.du@gmail.com
Relation Professional Academic

Md. Mazharul Islam