Professional Documents
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Jason C. Joseph
No dissonance No attitude
change
The strength of the dissonance depends on how important the subject is to us, how
conflicting and incompatible the beliefs and thoughts are, and our ability to rationalize and
justify our behaviour. The obviation of tension is usually achieved by either changing our
behaviour, justifying our behaviour by changing the incompatible thoughts, or justifying our
behaviour by adding more consonant beliefs in order to outweigh the dissonant cognitions.
To illustrate further, someone who smokes but believes that smoking is a danger to ones
health, will experience dissonance. The strength of the dissonance depends on how much the
individual likes to smoke and how dangerous he believes smoking is. The greatest dissonance
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Theories of Attitude Formation and Change
will occur if both alternatives appear equally attractive (Kearsley, 2010). In order to
eliminate the dissonance, the individual can stop smoking, which is usually the most difficult
alternative, or justify his behaviour by convincing himself that he is not such a heavy smoker,
or that life is short and we all must die anyway.
In other instances, where it is difficult or impossible to reduce cognitive dissonance
because of the strength of our beliefs, we tend to engage in self-affirmation, which is a
process whereby we focus on positive self-attributes in order to feel better about ourselves
(Baron, Branscombe, & Byrne, 2008). Using the previous example, the smoker could remind
himself that he is only human, with weaknesses like everyone else.
Persuasion Theory
Persuasion theory, developed by Carl Hovland et al., is based on the premise that
peoples attitudes and opinions can be changed as a result of persuasive communication.
Persuasion leads to change by creating uncertainty in the minds of those who strongly oppose
the persuaders view, reducing the audiences resistance, changing or amplifying their
attitudes, and stimulating action from those who may already agree with the persuader
(McGaan, 2010). There are six main elements of the theory (Straker, 2010):
1) Intent: Although persuasion can occur accidentally, most persuasion happens
intentionally.
2) Coercion: While compliance and behavioral change can be achieved through
coercion, changes in attitude or inner cognitions may not occur.
3) Context: A changed behaviour may be limited to a particular context.
4) Plurality: Persuasion can influence oneself, one individual, or several people.
5) Presence: One does not have to be physically present for persuasion to be used.
6) Media: A range of media can be used to communicate.
Researchers have identified three dimensions which affect the persuasiveness of a message,
namely, the target characteristics, the source characteristics, and the message characteristics.
The target characteristics refer to the traits of the person who receives and processes the
message. One of those qualities is the degree to which the individual consciously resists the
persuasion. Some people are naturally more argumentative than others and may resist persuasion
attempts in order to protect their freedom and right to choose, and to maintain strong beliefs that
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Theories of Attitude Formation and Change
are meaningful to them (Baron, Branscombe, & Byrne, 2008). Other factors such as intelligence,
self esteem and mood levels have also been found to affect persuasion attempts.
The source characteristics refer to those qualities in the communicator which help to make the
message more persuasive. People are more likely to be persuaded by someone who is credible,
trustworthy, and attractive.
The message characteristics include the manner in which the argument is framed, the
amount of emotion induced, and the overt or covert nature of the communicators intentions.
Messages which do not appear to intentionally set out to change our attitudes tend to have more
success than those which we know in advance are geared towards this goal. This explains why
some vagrants in their quest to solicit money sometimes disguise their intentions by prefacing it
with innocent small talk.
One of the modern theories of persuasion which explains the cognitive processes that we go
through when faced with a persuasive message is the elaboration-likelihood model (ELM).
The ELM is a dual-process theory of information processing which distinguishes between two
routes to persuasion: the central route and the peripheral route. The central route to persuasion,
or systematic processing, involves a deep and careful analysis of the persuasive message. The
outcome of the processing determines the direction and magnitude of the attitude change. The
peripheral route to persuasion, also known as heuristic processing, is taken in circumstances that
encourage low elaboration
Three Strategies for Influencing a Change of Attitude among Students toward Learning
In order for the teacher as a learning physician to prescribe the correct medication, he
must first diagnose the nature of the problem. A meaningful change in the attitudes of students
can only be effected if the teacher knows exactly what those attitudes are and the functions
which they serve for students. The most common method of obtaining such information is
through the use of self-report attitude scales, such as the likert-type or semantic differential scale.
The kinds of attitudes which students have towards learning will also give an insight into the root
of the problem and the manner in which students learning is being affected. Brophy, (2004), for
example, suggested that lack of motivation could cause students to develop attitudes toward
learning which lead to them being underachievers, or to developing learned helplessness or a
failure syndrome. Students could also develop negative attitudes toward a subject, a particular
type of teaching strategy, or the teacher.
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Theories of Attitude Formation and Change
Effective attitude change, therefore, requires a multi-pronged approach in order to address
cognitive, affective, social, and contextual factors which may be contributing simultaneously to
the formation of several attitudes in the same child. This section will present three main
approaches to attitude change among secondary school students, as well as a discussion of
various strategies which can be employed in each approach. The approaches are: 1) Teaching as
a persuasive practice, 2) Changing students experiences with learning, and 3) Helping students
to improve their cognitive skills.
Teaching as a persuasive practice
One of the assumptions which can be made, regardless of the type of attitudes students may
have, is that their negative attitudes are related to various experiences which they have had in the
past. With this in mind, a teachers approach to teaching should be based on persuasive
strategies. The knowledge, experiences and activities which students are to receive should be
treated as the message or the product. Each of the three factors affecting the persuasiveness
of a message can also be applied in this context. In order to understand the target characteristics,
for example, and to use it to his advantage, the teacher should attempt to gain a fair idea of the
individual personalities, attitudes and needs of his students. The best way to accomplish this
would be to foster a good social atmosphere in the classroom and a healthy relationship with
pupils. Knowing pupils individually would assist the teacher in adjusting his approach to suit
each student and would make students more likely to respond. The kind of messages or feedback
an adolescent student with literacy problems would receive, for instance, would not be the same
as the feedback received by a more competent but lazy student. Also the needs of those students
would determine the kinds of activities or rewards they would find motivating or reinforcing.
The message characteristics in this scenario would refer to the manner in which all the
instructions, feedback, and lessons in general are delivered. Messages which are authoritarian in
nature, which force students to comply, and which evoke fear or competition in students will be
less effective than messages which are authoritative, encouraging, and which convey a belief in
students capabilities (Brophy, 2004). Every activity done in the class should be carefully
orchestrated with the purpose of motivating students, getting them to build confidence, and to see
the value of learning. Students who do not like a particular subject for example will be more
likely to show interest in what the teacher has to say if he introduces a topic by saying, During
the next 40 minutes you are going to learn a set of skills that you will need for the rest of your
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Theories of Attitude Formation and Change
lives. This sort of set induction would both arouse their curiosity and lead them to believe that
they are all capable of learning the skills to be taught. Using a more traditional and less
interesting approach, such as, Can anybody tell me what is meant by the main idea of a story?
or Who can tell me what we did in the last class. James? is less likely to evoke the same level
of interest and anticipation.
The next crucial step is to ensure that the set induction lives up to its expectations and that
the lesson is delivered in a way that maintains students interest. The persuasive teacher,
therefore, would be careful to pace his lessons properly, in order not to bore students, and use
activities which are engaging and which challenge students. Instead of the chalk and talk
method, which still appears to be the most practiced method at many secondary schools, a
variety of methods can be utilized, including discussion, cooperative learning activities, role
playing and demonstrations. This strategy is also likely to cause cognitive dissonance among
students who may have had negative attitudes toward the subject. In other words, the fact that
they are constantly enjoying a class which they are not supposed to enjoy may cause cognitive
discomfort and force a change in attitude.
The characteristics of the teacher or the source are also very important to the whole
approach. While it may not be possible for a teacher to enhance his attractiveness, other factors
such as, likability, expertise, and credibility can be used to influence students attitudes through
persuasion. According to Urdan & Pajares, (2001), as students progress from primary to
secondary school the quality of teacher-student relationships decrease, resulting in lower
motivation and achievement. Simple gestures such as eye contact, using students names,
smiling, humour, giving personal examples and anecdotes, and using we and us strengthens
the rapport between teacher and student. All these gestures which serve to convey teacher
warmth and to build a bridge between students and teacher are referred to as teacher immediacy
(Brophy, 2004). The expertise and credibility factors can be highlighted by demonstrating
teacher preparedness, a good grasp of the content area, and enthusiasm for the subject.
Teaching as persuasion, therefore, is meant to be a well orchestrated effort at motivating
students to learn, and changing their attitudes by using persuasive communication, building
rapport with students, and using a variety of engaging activities.
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Theories of Attitude Formation and Change
Helping students experience success
There are many secondary students who are low achievers, who appear to have given up on
trying, and who have become disinterested in school. While they may be able to grasp a concept
after it is taught, their lack of literacy skills prevents them from keeping up with the rest of the
class when written activities and assessments are given. In such a case, a combination of direct
instruction, to integrate low achievers with the rest of the class, and differentiated instruction
could be used. With differentiated instruction, students who are below par can be given exercises
and assessments which are challenging enough at their level, and which would allow them to
experience success. This may mean having to focus on only the essential objectives of each
curriculum unit and omitting others so that the low achievers could master them. With regular
experiences of success, students may begin to attribute their success internally, to their efforts,
and may begin to expect more success. This would lead to more motivation and an increase in
the sort of productive efforts and behaviours which are needed, rather than their defeatist
attitude. The self-perception theory also posits that this approach may lead students to analyze
and interpret their behaviours as being responsible for their success and will change their attitude
toward the subject area, and toward their ability to learn.
Another strategy which could also contribute to helping students experience success is the
foot-in-the-door technique. This technique is a form of compliance tactic which involves getting
a person to agree to a larger request by first having them agree to smaller requests (Weiton,
2010). As teachers, we sometimes make the mistake of trying to get students to change their
attitudes in a drastic manner. Some attitudes, particularly attitudes toward learning, were formed
over a period of time and an incremental and subtle approach to change would be more effective.
Students are also more likely to resist efforts at change because of the forewarning which comes
with the aggressive, wholesale change strategy (Baron, Branscombe, & Byrne, 2008). To
illustrate the foot-in-the-door technique, picture a child who refuses to participate, or grudgingly
participates in class activities. The teacher could first ask the child to assist in distributing
materials to the class. This can be followed by giving the student the role of timekeeper in a
group until, gradually, the student is led to actively participate in other ways and to not only feel
good about it, but to experience success in the process.
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Theories of Attitude Formation and Change
Helping students improve their cognitive skills
The term cognitive skills is used here to represent students ability to think critically,
logically, and reflectively. By helping students to become more aware of how they perceive
situations and of the link between their thoughts, beliefs and behaviour, teachers will be more
likely to influence students to change the way they process events and the outcomes of those
events in their lives. Research shows that people can learn to be more aware of the negative
thoughts which they have and consciously replace them with more constructive ones (Weiner,
2003).
One of the most challenging tasks for many secondary school teachers is to get students
to change their attitudes towards studying and to develop more effective study habits. Students
normally tend to engage in last minute rote learning for exams. In such an instance, the teacher
could first get the students to express how they feel about studying so that they could be clear as
to the underlying reasons behind their negative attitude. Through the use of appropriate
questioning techniques which encourage logical and critical thinking, students could be led to
decide for themselves how valid their ideas and beliefs are. By probing students further, the
teacher could get them to analyze the effectiveness of their study habits and to see the link
between their poor methods and their attitudes. Teaching students more effective ways to
organize their work, such as the use of schematic diagrams for example, and also ways to
memorize information would be a crucial part of the strategy.
Related to this approach is also the attribution retraining technique. This technique
involves getting students to attribute failure to a lack of effort or inappropriate strategy, rather
than to a lack of ability (Brophy, 2004). A teacher who notices that a student constantly gets
frustrated when faced with failure for instance, can engage the student in a discussion to find out
what attributions the student makes for her failures and whether those attributions adequately
represent the whole picture. By determining what the real problem is, the teacher can help the
student to focus on either increasing effort or learning a more effective strategy. Similarly, the
teacher can engage students in reflective thinking by discussing previous successes which the
student may have had and help the student to analyze why she succeeded and whether any
strategies from the successful experiences can be applied to the current one. The teacher can also
model more effective thought processes, for example, I used to be terrible at Math and the
strategy I used was
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Theories of Attitude Formation and Change
Somewhere in between our students and academic achievement and success are our
students attitudes. Those attitudes are either positive and can propel students towards success, or
they are negative and can hinder student achievement. An effective teacher promotes learning
and achievement by identifying and addressing those negative attitudes. This can be done
through persuasive teaching methods, making the students learning experiences more positive,
and getting students to be more aware of their cognitive processing habits in an effort to make
the necessary changes.
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Theories of Attitude Formation and Change
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