Business Impelkenmt

Develop and implement a business
plan
BSBMGT617A
Assessment 1 Activity A
Assessment 2 Activity B
Assessment 3 Activity C
Student Name Byeongkyu Park

Student ID 12011328
Group ID:
Document Name: Assessment workbook BSBMGT617 Develop and implement a

RTO : 51973 CRICOS Code : 03047E
business plan V1 April 2017
Location: NovaCore CMS\DMS\Academic Drive\Faculty\Hospitality\Hospitality SIT16\SIT60316 - Advanced Diploma of Hospitality\BSBMGT617 -
Develop & implement Business Plans\Assessments\
Version: 1.0 Approved on: 10-04-2017 Review Date: 10-04-2018 Page 1 of 15
ASSESSMENT OUTCOME:
Assessment Outcome
Satisfactory Not Satisfactory Extension Date
Trainer Feedback
Trainer Signature
Date
Has the student been informed of the assessment outcome and the reason for the
Yes No
decision?
How? In Person Via Email Via Telephone Date
Date 29/06
Students Signature

Date
Trainer Signature
Student Feedback:
Please take the time to provide us with any feedback on your experience during the delivery and
Part 2 experience:
Student Feedback

CONTENTS
ASSESSMENT OUTCOME: ......................................................................................................................... 2
Student Feedback: .................................................................................................................................. 2
ASSESSMENT COVER SHEET ................................................................................................................... 4
Student Agreement: ................................................................................................................................ 4
Student Declaration: ............................................................................................................................... 4
Due Dates for Assessment: ..................................................................................................................... 4
ASSESSMENT ACTIVITY A Project ........................................................................................................ 5
Task 1 Plan your objective ..................................................................................................................... 5
Task 2 : Undertake planning and research .............................................................................................. 6
Task 3: Develop a business plan ............................................................................................................ 6
Task 4: Question and answer .................................................................................................................. 7

Answer all questions ......................................................................................................................... 7
ASSESSMENT ACTIVITY B Case study .................................................................................................. 9
Implement and monitor a business plan ........................................................................................................ 9
ASSESSMENT ACTIVITY C ...................................................................................................................... 15
Written Test .......................................................................................................................................... 15
Trainer Confirmation:........................................................................................................................... 15

ASSESSMENT COVER SHEET
This Assessment Cover Sheet outlines the rules that govern all assessments at Stanley College. This
document must be signed by you for each unit assessment completed. Assessments will not be
accepted for marking/review without a completed and signed Assessment Cover Sheet.
Student Name: Byeongkyu Park Student ID: 12011328
Trainer Name: Hanes Group ID:
Student Email Address: 12011328@stanleycollege.edu.au
Unit of Competence:
Student Agreement:
By signing this Agreement, I confirm that I have read the Assessment Submission
Guidelines, as detailed in the Student Handbook and/or my Course Study Guide
(provided as part of my enrolment and available via the Stanley College website). In
particular:
The work submitted is my own and does not contain anothers persons material
represented in place of my work. I understand that academic dishonesty could potentially
lead to the removal of my qualification. I understand that I must acknowledge in an
appropriate manner all information and sources of assistance used in my assessment work.
If your trainer/assessor believes that your assessment/text or any form of assessment has
been plagiarised, then he/she must collect all evidence and refer the matter to the Training
Manager and Student Support Officer.
I have followed all submission, presentation and file name guidelines outlined in the
submission guidelines. I am aware that if I dont follow required guidelines, this could result
in my assessments being returned unmarked by my designated trainer and/or fees being
incurred.
I understand that I must not receive undue assistance or the unauthorised help of others in
the preparation of my assessment work.
I will not allow other students to access or copy any of my assessment work.
I understand that if I am dissatisfied with the way I have been assessed or my result, I
have the right to appeal within 30 working days of receiving a result. This can be done
with my trainer or a student support officer.
Student Declaration:
I hereby declare that I have read the above statement and that all the material I submit for
assessment is entirely my own and meets all of the Schools assessment requirements.
Student Signature: Date: 29/06
Due Dates for Assessment:

Please confirm your due dates for this specific assessment here with your trainer:
Assessment 1 Due Date: 29/06

ASSESSMENT ACTIVITY A Project
This assessment requires you to plan and implement a business plan. To complete the assessments, you will be
required to refer to the detailed information covered in the unit Develop and implement a business plan.
You are required to do the following.
You are required to complete Tasks 1, 2 and 3.

Plan and develop a written business plan for a hospitality business
Answer all the questions.
You must use below template and you are advised to read the Business plan guide.
Please review the following business plan as guide:
http://www.bplans.com/fine_dining_restaurant_business_plan/executive_summary_fc.php
Your business plan

Business plan
(finalised) Please read this guide
template
(insert here) Business plan

guide.docx
Business plan
template - new Nov 2016.DOCX
Power Point Presentation
(insert your business plan

presentation)
Task 1 Plan your objective

Choose the goals and objective of your new business and develop a business plan which will
contribute to its eventual achievement.
Discuss your business plan topic with your assessor prior to commencing the project.
Here are some examples of what your plan should relate to
sales or productivity.
Developing or maintaining customer service excellence.
Increasing market share or developing new markets.

Researching and developing new products or services for introduction into the business or
production/manufacturing by the business.
Development of methods of communication with customers.
Business expansion plans
Increasing brand awareness.
Reduction of local and global environmental footprint.
Development or enhancement of employee development and/or support programs.
Save your goal or objective that youve written. You dont have to submit anything at this stage.
Task 2 : Undertake planning and research

Collect evidence of the following development processes as you undertake planning and research
for your chosen topic.
Analysis and review of pre-existing strategic, business and operational plans.
Processes used to review market requirements and to profile customer needs and pricing
structures, where appropriate to the business.
Processes used to identify resource requirements.
Development of budgets and other financial documents or plans (if applicable).
Consultation processes with stakeholders.
Processes used to develop performance objectives and measures.
Evidence could be in the form of emails, letters, minutes of meetings, transcripts of telephone
conversations, reports from managers, supervisors or specialists within the business, or from
external specialist advisers, newspaper and magazine articles, and a bibliography of websites
accessed.
Save your research. You will be required to submit your evidence upon completion of Task 1.3.
Task 3: Develop a business plan

Use the template provided and guide to prepare a written business plan for the hospitality
business you have chosen. Delete any sections or sub-sections that do not apply to your plan.
At a minimum, your plan should include the following information.
Description of the business, its products and services.
Goals and objectives of the business plan.
Activities to be completed to achieve the stated goals and objectives.
Marketing activity where it applies to the plan.
Identification of financial, human and physical resources required to implement the plan.
Permit and licensing requirements applicable to the plan.
Performance measurements for evaluating progress and business plan performance.
Productivity and performance targets for key result areas.
Consultation processes to be used during implementation and monitoring of the plan.
Your assessor will use the Business plan template and Business plan guide on the Australian
Government website to help assess your plan.
Submit your completed business plan and evidence of any planning research or consultation you
undertook in Task 1.2 to your assessor.

Task 4: Question and answer
Answer all questions
Respond to the short-answer questions related to your business planing from Task 1 to 3

Q1: How would you communicate the plans goals and objectives, performance requirements and
timelines to relevant staff?
Q2: Choose one method of communication used and describe how you would ensure
understanding of the requirements of the business plan to the relevant parties. What
techniques would you use?
Q3: How would you ensure you have skilled labour available at the appropriate times when
implementing the plan?
Q4: What steps did you take to analyse performance reports? Briefly outline the process you
followed.

Q5: Why is it important to test performance measurement systems prior to implementing the
business plan or during the early stages of implementation?
Q6: How could you identify and report system and product failures and variances?
Q7: Briefly describe the processes you would use to identify the possible changes and modify the
performance indicators.

ASSESSMENT ACTIVITY B Case study
Implement and monitor a business plan
The following questions are based on the scenario that you will have to implement your business plan and that
you have to monitor the implementation of your business plan.
Q1: What type of reports can help you monitor performance?
Q2: Briefly outline what you look for when analysing performance reports.
Q3: Whats the main reason for measuring and reporting performance?
Q4: How do you know if action is necessary or not?
Q5: Where do you obtain key result indicators? What documents do you refer to or where do you look for
more information about performance results?

Q6: How does monitoring performance help you identify opportunities for improvement?
Q7: Give an example of an opportunity could have identified as a result of monitoring in your workplace.
Q8: When is it necessary to refine performance indicators?
Q9: Think about the characteristics of a weak business plan. Outline some simple tips for ensuring your
business plan is successful.
Q10: What do you look for when reviewing the business plan?
Q11: Why is it important to evaluate pre-existing strategic plans?

Q12: What are some of the benefits of reviewing system processes and work methods?
Q13: Whats the difference between training, coaching and mentoring?
Q14: How can you identify if an employee needs coaching or training?
Q15: What are some of the different ways you can provide coaching and training to your staff?

Q16: Your profit and loss statement shows 15% lower revenue than expected.
Your expenses are the same as budgeted.
a) What do you do?
b) Please give three specific examples.
a)
b)
Q17: Your brand awareness is `lower than expected.

a) What do you do?
a)
b)
Q18: Your environmental impact is greater than in your business plan presented.
a) What are the possible consequences and what are you doing about it?
b) Please give three specific examples each. (Consequences and actions)
a)
b)

Q19: Your governance report shows a lack of risk management in your organisation. (Principle 7)
a) What do you do? Please give three specific examples.
b) Where can you find corporate governance guidelines?
a)
b)
Q20: Customers complain about the quality of service delivery.

a) What do you do?
a)
b)
Q21: Your triple bottom seems not to be considered in your business plan.
a) Please explain the concept of triple bottom line and
b) give three specific examples in what to do in order to include it.
a)
b)

ASSESSMENT ACTIVITY C
Written Test
Trainer Confirmation:
Trainers please confirm students pass rate
YOU WILL HAVE TO SIT A WRITTEN TEST FOR THIS SUBJECT

You are required to answer all questions correctly.
90 min time plus 10 min reading time
Please fill out and study the Short answers to be ready for the test
Trainer Name: Completed Date: Pass Rate Attained (%)

1 May 2017 100%


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Develop and implement a business

Student Name Byeongkyu Park

Document Name: Assessment workbook BSBMGT617 Develop and implement a

Satisfactory Not Satisfactory Extension Date

Document Name: Assessment workbook BSBMGT617 Develop and implement a

Student Feedback: .................................................................................................................................. 2

ASSESSMENT COVER SHEET ................................................................................................................... 4

Student Agreement: ................................................................................................................................ 4

Student Declaration: ............................................................................................................................... 4

Due Dates for Assessment: ..................................................................................................................... 4

ASSESSMENT ACTIVITY A Project ........................................................................................................ 5

Task 1 Plan your objective ..................................................................................................................... 5

Task 2 : Undertake planning and research .............................................................................................. 6

Task 3: Develop a business plan ............................................................................................................ 6

Task 4: Question and answer .................................................................................................................. 7

ASSESSMENT ACTIVITY B Case study .................................................................................................. 9

Implement and monitor a business plan ........................................................................................................ 9

ASSESSMENT ACTIVITY C ...................................................................................................................... 15

Written Test .......................................................................................................................................... 15

Document Name: Assessment workbook BSBMGT617 Develop and implement a

Student Name: Byeongkyu Park Student ID: 12011328

Trainer Name: Hanes Group ID:

Student Email Address: 12011328@stanleycollege.edu.au

Due Dates for Assessment:

Assessment 2 Due Date: 29/06

Assessment 3 Due Date: 29/06

Assessment 4 Due Date: 29/06

Document Name: Assessment workbook BSBMGT617 Develop and implement a

You are required to do the following.

You are required to complete Tasks 1, 2 and 3.

Please review the following business plan as guide:

Your business plan

(insert here) Business plan

Power Point Presentation

(insert your business plan

Task 1 Plan your objective

Document Name: Assessment workbook BSBMGT617 Develop and implement a

Task 2 : Undertake planning and research

Task 3: Develop a business plan

Document Name: Assessment workbook BSBMGT617 Develop and implement a

Document Name: Assessment workbook BSBMGT617 Develop and implement a

Document Name: Assessment workbook BSBMGT617 Develop and implement a

Q1: What type of reports can help you monitor performance?

Q4: How do you know if action is necessary or not?

Document Name: Assessment workbook BSBMGT617 Develop and implement a

Q8: When is it necessary to refine performance indicators?

Q11: Why is it important to evaluate pre-existing strategic plans?

Document Name: Assessment workbook BSBMGT617 Develop and implement a

Q13: Whats the difference between training, coaching and mentoring?

Q14: How can you identify if an employee needs coaching or training?

Document Name: Assessment workbook BSBMGT617 Develop and implement a

Q17: Your brand awareness is `lower than expected.

Document Name: Assessment workbook BSBMGT617 Develop and implement a

Q20: Customers complain about the quality of service delivery.

Document Name: Assessment workbook BSBMGT617 Develop and implement a

YOU WILL HAVE TO SIT A WRITTEN TEST FOR THIS SUBJECT

Trainer Name: Completed Date: Pass Rate Attained (%)

Document Name: Assessment workbook BSBMGT617 Develop and implement a

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