Professional Documents
Culture Documents
iLearnInterpreter
By Mobius
Documentation note:
This manual was written with the primary intention of generating a help file and for on-screen
display with the Adobe Acrobat reader. As such, all of the screen shots have been reduced in size
and resolution (with aliasing) to make them easier to read. The result is that images in the printed
manual are not available at high resolution.
Also, if you are reading this manual with Adobe Acrobat, please click on the Show Navigation
Pane icon on the toolbar in order to see a hierarchy of the manual along the left hand edge. It will
make navigation of this manual a little easier.
Support issues 1
What to do when things are not perfect? .............................................................................1
Installation, dongle and licensing issues..............................................................................1
Software issues ....................................................................................................................2
Reboot and try again..............................................................................................2
Is it repeatable?......................................................................................................2
Record the sequence of events...............................................................................2
Check your memory and resources .......................................................................2
Are other programs affected? ................................................................................2
How much disk space do you have?......................................................................2
Reinstall the software ............................................................................................3
If you get a software error .................................................................................3
Content issues ......................................................................................................................5
Documenting iLearnVibration issues ....................................................................5
Computer requirements........................................................................................................7
Hard drive space ....................................................................................................7
Operating system...................................................................................................7
Resolution..............................................................................................................7
CD ROM ...............................................................................................................7
Sound card.............................................................................................................7
Memory and processor ..........................................................................................8
Index 11
Welcome
This document has been written to help you to install and operate the
iLearnInterpreter product. It covers the installation and registration process. It also
includes a few support tips and tricks.
Note: On Windows NT , Windows XP and Windows 2000, you may find that
you cannot install this product (or the drivers) if you are not logged on as the
"Administrator". If this is the case, you will need to contact your IT department for
their assistance.
So, click on movies and watch the first movie. You really should then click for
more movies and then watch the first three movies and ideally the other movies as
well.
Click Next
If you just have a dongle (not a red network license dongle), then simply select
iLearnVibration [Interpreter], optionally check the Copy instructional
movies option (if you want the 100 MB of movies to be copied to your hard drive),
and do not check the Install License Manager option.
License Manager
The License Manager is a program that shares the license over a network. It only
needs to be installed on a single computer. If you will only install the License
Manager on this computer, you can either select Do not install a product on this
computer, and uncheck the Copy instructional movies option, and check the
Install License Manager option. Alternatively, you can run the LMSetup.exe
program in the HASP/NetHASP/Install directory on the CD.
When you click Next, the system will begin the installation process. All of the
software will be installed, and the movies will be copied (if selected).
Note: If you chose to install the License Manager on this computer, its installer will
pop-up during the installation of this software. The steps you should take are
described in the next section.
This status message tells you what the system detected on your computer. If you did
not check the option to install the security module driver (called the HASP module),
then it will have the message shown here, and it will install the driver for you.
Click Next>.
You must specify the location to install the License Manager software.
Note: Aladdin is the company that produces the HASP security modules and the
License Manager software. The network-based security system is called NetHASP.
Now you can review what the installer plans to do. Click Next> to make it happen.
And finally, when the "NetHASP License Manager" has been installed, you will see
this message. From this point on, the License Manager program will start when you
start your computer. It must be running, otherwise the iLearnInteractive programs
will not be able to "log in" to check the license.
At this dialog you can take the required action according to the license type you have
purchased.
Register by e-mail
If you purchased the product before March 2003 and did not purchase a dongle, then
you may select the Register by e-mail.
The easiest registration method is to click the Send e-mail button. And e-mail will
be sent to register@ilearninteractive.com with all of the required details. You can
then press Continue, and a short free trial will begin.
When you receive the reply to the e-mail with your registration code, simply run the
software and go to the License details tab, enter the code, and click Unlock.
Network license
If you own a network license simply click the Register with the License
Manager button. The software will search the network for the License Manager
and log-in. When you next run the software it will automatically attempt to log-in
with the License Manager.
If you have any trouble with the License Manager, there is a program in the
HASP/NetHASP directory of the CD with a program called diagnostix,exe. This
program is supplied by the company that makes the dongles and License Manager
and it can be used to search for the License Manager and optionally create a
NetHASP.ini file.
You can also visit a special page on our Web site that contains a number of useful
trouble-shooting tools and the latest drivers.
http://www.ilearninteractive.com/HASP
Note: You should ensure that the License Manager is running on a computer on the
network before you attempt to register with the License Manager.
Introduction
In this chapter we hope to clarify the license arrangements, and the operation of
the security modules and the network License Manager.
iLearnInteractive may only be run on one computer at a time. If the system is
required to be used by more than one person at a time, or it needs to be used on
different computers, then we have a number of options.
Registration
If you do not have a security module, the software will be locked to the
computer. You will go through the registration process, which involves sending
two special numbers to us, and we reply with a third number. Those two special
numbers uniquely identify your computer (and the time at which registration
occurred).
At this time, once the software is registered on one computer it may only be
operated on that one computer. We do plan to provide a mechanism to move the
license from one computer to another.
Additional information
There is a file named nethasp.txt in the Hasp/NetHASP directory on the CD.
It contains additional setup and operational information. It has been extracted
from the official Aladdin NetHASP manual.
Software issues
As stated in the introduction, creating a software program that works without
"bugs" on all computers is extremely difficult. In fact, it is impossible.
With 15 years of software development experience, we have gone to great
lengths to create the best product, and to provide facilities to aid in the resolution
of any problems that do arise.
So, if you have discovered a problem, would you please follow these steps?
Is it repeatable?
We always like to know if the problem is repeatable. That means, does the
problem always happen, or only in special circumstances. If it is the later, please
identify those circumstances. A little time spent to isolate the conditions will
save you and us a great deal of time.
Note: You may find a problem that you can work around. We would still like
to know about these problems so that we can correct them, and thus save you
and other users the same frustration.
The top three lines tell us where in the product the error occurred. The middle
section allows you to tell us about the problem, and the bottom section allows
you to try to continue using the software.
Here is an explanation of this "bug catcher" dialog screen.
Tell us about it
We have provided three ways to contact us. The best option is e-mail.
If you click the e-mail button, the software will build an e-mail with all of the
required details and then send it to support@mobius-online.com.
Important: Not all e-mail systems are compatible, so you MUST look in
either your Outbox or Sent items list (or your e-mail system equivalent) and
Note: Please do not forget to tell us who you are, and what program it is.
Content issues
If you read some text in the manual, in the iLearnCaseHistories reports, or in the
iLearnVibration scenes (or anywhere else for that matter), we would like to
know so that we can make the correction. Where it is a "typo", an error in logic,
or a difference of opinion, we value you input and want the opportunity to
improve our product.
So, please document the change that you feel needs to be made and write to
support@mobius-online.com.
Computer requirements
Note: If you do run Windows NT or 2000 you must have administrator rights
before you can install our software (this is true for all software).
Resolution
600x800, higher The iLearnSignals, iLearnMachineFaults and iLearnInstructor products will
recommended operate on 640x480, however all of the remaining products require 600x800
screen resolution.
It is highly recommended that iLearnVibration is operated at or above 1024x768.
The text used on the iLearnVibration is quite large, so you not find it difficult to
read.
CD ROM
Faster is better. You should also have a CD-ROM drive, the faster the better if you will operate
the software from the CD.
Sound card
Stereo with good speakers While the software will operate without a sound card, it is highly recommended
recommended that you run these products on a computer with a sound card with quality
speakers.
Note: If you load numerous programs into memory when your computer
starts, these programs may use the memory required by iLearnInteractive. If you
have any software problems, first try and remove these "start-up" programs and
run the product(s) again.
P
Index Parallel port security module 20
R
Register with the License Manager 18
Registration 16
Registration overview 19
Resolution 1, 7
S
A
Security 19
Administrator 5 Security module overview 19
Animations 8 Setup.exe 5
Show scene name 5
C Sound card 7
Support issues 1
CD ROM 7
Computer requirements 7
U
Contact details 3
Continue 35 Update 1
USB security module 20
D
W
diagnostix.exe 18
Dongle problems 1 Windows 2000 5
Windows NT 5
H Windows XP 5
L
License Manager 18, 20
License Manager problems 1
M
Monitoring network users 21
N
NetHASP 20
NetHASP.txt manual 21
Network license overview 20
NT 5