Define QM Systems

In this step, you define models for the verification of quality management systems ( QM system for a vendor).

Some organizations - in particular, government agencies and large corporations - require their vendors to verify that an appropriate QM
system is documented, implemented and in use within their organization. Ever since the ISO 9000 series of standards have become
generally recognized, many companies have obtained corresponding certificates from accredited organizations. The scope and
requirements of these QM systems vary, however, according to the needs of individual companies. As a result, there are many different
models and requirements for QM systems. Many of these requirements apply only to certain parts of the QM system and are thus covered
by the certificates. You can determine whether the specifications of the QM system match the certification requirements on a case by case
basis using a system audit.

In the SAP system, you can define different requirement models as target QM systems and different existing systems as actual QM
systems. In addition, for each actual QM system, you define the most suitable target system.

You can valuate the various QM systems that are defined in the SAP system. This valuation exerts no control; it serves as information only.
For example, using this valuation you can determine whether a valid certificate exists, the origin of the certificate, or the score for the system
audit.

Example: A customer wants a vendor to verify the existence of a QM system that complies with standard ISO 9003. The vendor has a
certificate that states that his system complies with ISO 9001, with an audit score > 80. A comparison shows that in this particular case, both
systems are equivalent:
Target QM system 9003 (ISO 9003, with certificate)
Actual QM system 1180 (ISO 9001, with certificate, audit score > 80)
Assignment Actual/target 1180 - 9003

You can assign an actual QM system with the identification skip which means that the SAP system does not create inspection lots for an
acceptance inspection.

Recommendation

Comply with the applicable standards (for example, standards ISO 9001 through ISO 9003). Do not maintain too many standards for Q-
system requirements.

Activites

1. Determine the requirements that exist for vendor QM systems in your company. Note that such requirements may stem from the
requirements of your customers.
Define the target QM systems in the table.
2. Determine which actual QM systems your vendors use. If you want to valuate these systems, define a valuation profile.
Define the actual QM systems and their valuation.
3. Assign the target QM system to the actual QM system whose requirements it fulfills. You must do this in the following steps:
a) Make all obvious assignments. For example, the QM system that conforms to ISO 9001 also conforms to the
requirements of ISO 9003.
b) In those cases where you first have to check the specifications of the QM systems and the certification requirements,
supplement the assignment list as necessary.

Additional Information

The requirements for QM systems are defined in the material master at the plant level.
The QM system that is actually present is defined in the vendor master at the client level or in the quality info record for a combination of
material/vendor at the plant level.
In procurement (request for quotation and purchase order), the system checks whether the vendor's actual QM system meets the target QM
system's requirements for the material. In doing so, the system uses the assignment list that you created in activity 3. If the requirement is
not fulfilled, the system responds as follows:

Warning message for requests for quotations

Error message for purchase orders

Certified QM System - Skip
Causes the lot to be skipped on the basis of the certficate status. If you set this indicator, no inspection lot is created even though there is an
active inspection type in the inspection setup for the material.

Use
If you enter a certified QM system in the vendor master record, the skip lot applies to all the materials supplied by the vendor.

If you enter a certified QM system in the info record for controlling QM in Procurement, the skip lot only applies to one particular
combination of material, vendor and plant.

A certified QM system that has been entered in the vendor master record can be made ineffective in the QM info record for a particular
material and plant using the inspection control identifier.