Chapter 2: Analyzing the Business Case

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1. Business Case refers to the reasons, or justification, for a 19. project projects with very general scope definitions are
proposal creep at risk of expanding gradually, without specific
authorization
2. Vision Statement outlines the firm's purpose, strategy, and
values 20. project defining the specific boundaries, or extent, of the
scope project
3. Constraint requirement or condition that the system
must satisfy or an outcome that the 21. systems formal way of asking for IT support. Might
system must achieve request propose enhancements for an existing system,
the correction of problems, the replacement of
4. Critical Success success factor that must be achieved to
an older system, or the development of an
factor fulfill the company's mission
entirely new information system that is needed to
5. Strategic the process of identifying long-term support a company's current and future business
Planning organizational goals, strategies, and needs
resources
22. vision ...
6. SWOT analysis strengths, weaknesses, opportunities, and statement
threats.. analysis that examines a firm's
technical, human, and financial resources.
7. discretionary projects where management has a choice
projects in implementing them
8. nondiscretionary projects where no choice exists in
projects implementing them. Required projects.
9. Operational means that a proposed system will be
feasibility used effectively after it has been
developed.
10. technical refers to the technical resources needed
feasibility to develop, purchase, install, or operate
the sytem
11. economic means taht the projected benefits of the
feasibility proposed system outweigh the estimated
cost usually considered by the total cost
of ownership
12. total cost of includes ongoing support and
ownership (TCO) maintenance costs, as well as acquisition
costs.
13. Tangible benfits are benefits that can be measured in
dollars
14. intangible advantages that are difficult to measure in
benefits dollars but are important to the company
15. Systems Review committee responsible for evaluating
Committtee systems. use the combined judgment and
experience of several managers to
evaluate systems projects.
16. mission describes what business the organization
statement is in and the markets and customers it
serves
17. preliminary conducted by systems analyst to study
investigation the systems request and recommend
specific action
18. schedule means that a project can be implemented
feasibility in an acceptable time frame