BUREAUCRACY Bureaucracy is the term that sociologists use to describe the

rule, structure and the ranking that guides organizations.

KARL EMIL
MAXIMILIAN
WEBER

1864-1920
German
Sociologist

Sociologist, Max Weber, studied the structure of organizations

and theorized that there were five main characteristics of an
ideal bureaucracy.
The Good CHARACTERISTICS OF BUREAUCRACY The Bad
DIVISION OF LABOR Alienation
Expertise
Less worker satisfaction
Increase efficiency Trained incapacity

People are trained to do specific tasks.

Deprive some individuals

HIERARCHY OF ORGANIZATION in decision making
Clear chain of command Allow people to shirk
responsibility
Offices or positions are organized in a
hierarchy of authority.
Clear expectations Stifle creativity
Uniform Performance
WRITTEN RULES AND REGULATIONS
Discourage employees
from taking initiatives
Equal Treatment
Goals displacement
Unity and Continuity Employees are subject to formal rules and regulations
regarding the performance of their duties.

IMPERSONALITY Alienation
Equal Treatment
Discourage loyalty

Rules and other controls are impersonal

and uniformly applied in all cases.

EMPLOYMENT BASED ON TECHNICAL QUALIFICATIONS

Decrease ambition
Decrease discrimination
Peter principle
All employees are selected based on technical
qualifications demonstrated by formal examination,
education, or training.

Efficiency
Gracelda T. Pangantihon, PhDEL Student | PhDEL 606: Development Perspectives in Educational Administration | Dr. Cesar A. Adegue IV, Professor